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Book Enterprise Rent-A-Car car hire

Driver's age: 25-65
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Enterprise Rent-A-Car customer reviews

7.8
Good10,000 verified ratings
Traveller rating:
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A
10.0 Wonderful
Staff were nice and helpful. Pickup and drop off were quick and easy. Car was clean upon pickup. Only issue was Sirus XM was unavailable during last day of the rental which was a nominal inconvenience.
A
10.0 Wonderful
Great experience thank you
A
10.0 Wonderful
Very easy to work with and fair
S
8.0 Very Good
Enterprise has alway been a great car rental company for me for a while now. From the car usually the better car selection to the customer service has alwaya been good. This time though the vehicle wasnt what i thought i ordered. I was given a different van from what the pictures on line showed. Even with that overal everything dealing with the rental was fine except, the location congestion. There was nearly no where to park as a customer coming to pick up a car. The location looked like a used car lot then a rent a car lot. This may just be the issue of the shape of the location but, its still made the experience a bit unpleasant.
A
2.0 Poor
The car was not clean, and in particular was very very smoky, I didn’t notice this until I was about 15 minutes away. I had to drive for two days with the windows wide open and the air conditioner on full blast just to make the air tolerable. I also had to stop at a store buy some wipes and wipe down the entire inside of the car a task that took me 30 to 45 minutes. Also, the less important. But no one explained to me that the office at Westin in Zagreb would be closed and that it was a contactless drop off. When driving to Zagreb, Google maps said where you’re going to is closed. This caused me some panic and a lot of stress not knowing if I was gonna be able to drop the car off or not. I looked through everything and there were no instructions on this, very poor communication. This experience with enterprise, was my worst experience in 30 days travel in Europe, I would rate every restaurant at least three stars and most of 4 or 5, every accommodation at least four stars. Every tour and attraction I went to four stars. So one star rating is very low. I am very very very unlikely ever use enterprise again, even in North America.
A
10.0 Wonderful
Quick service and very nice staff
A
10.0 Wonderful
Car was ok. The service at the Charleston Airport with a power outage was amazing. I believe Karen in particular was great under pressure.
A
4.0 Mediocre
not chrage me two deposits on my credit card
A
2.0 Poor
1. waited for 30 to 45 minutes in a short line. 2. my car was not available when i came to the counter and was told it would be another 30 minutes. 3. They offered me a mercedes and i took it thinking it was same rate as my van but found out later after i took the car that it was $600 per day. Most rental agency will give you an upgraded car for the same rate you reserved with the original reservation. 4. No notice that my original reservation was delayed. Could have saved me time waiting had I known that my car is not available and that i was going to be upcharged with another car. I suspect that is a practice they use to upcharge people on the original agreement. In summary, expect to wait for a long long time. If there are 3 or 4 people in front of you, expect to wate 45 minutes. They have 2 staff members working on paperwork rental and it takes 20 minutes per person to process the paperwork. Lots of back and forth. Expect that they don't have your car and that its going to be another 10 to 20 minutes before you get your car. Expect that the car they can offer you is an upcharge and that they don't give you another car with the original rate. Very disappointed with this branch of Enterprise. Car agencies normally can process the paperwork electronically within 5 minutes and will get you the keys to your car instead of waiting in line for 45 minutes.
M
2.0 Poor
Car was not full of gas. Not even close to the car I ordered. Terrible service and long waits

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Enterprise Rent-A-Car car hire prices in Australia

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Small car
Small
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Medium car
Medium
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Large car
Large
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Luxury car
Luxury
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Van car
Van
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SUV car
SUV
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Commercial car
Commercial
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Pickup truck car
Pickup truck
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Where can I find Enterprise Rent-A-Car car hire?

Address

34 - 60 Little Collins St

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday00:00 - 00:00

Phone

+61 3 9087 6942

Address

Melbourne Tullamarine Airport

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+61 3 9335 1177

Address

124 Thistlethwaite St

Hours

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00
Saturday07:00 - 17:00
Sunday00:00 - 00:00

Phone

+61 396 862 461
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Good to know

Most popular city

Most popular car type

Average price

Good deal

Melbourne
Small
$57/day
$41/day

Top tips for hiring a car from Enterprise Rent-A-Car

  • 25% of our users found car hire from Enterprise Rent-A-Car for $50 or less
  • Book your car hire from Enterprise Rent-A-Car at least 10 weeks before your trip in order to get a below-average price.
  • Small car hire from Enterprise Rent-A-Car is around 33% cheaper than other car types, on average.

FAQs about hiring a car from Enterprise Rent-A-Car

  • How much does it cost to hire a car from Enterprise Rent-A-Car?

    On average a car hire from Enterprise Rent-A-Car costs $61 per day.

  • What is the most popular car hire from Enterprise Rent-A-Car?

    Standard (Ford Mondeo or similar) is the most frequently booked car hire type from Enterprise Rent-A-Car.

  • How many car hire locations does Enterprise Rent-A-Car have?

    Enterprise Rent-A-Car has 8,560 car hire locations worldwide. Take a look at our Enterprise Rent-A-Car car hire location map to find the best car near you.

  • Which countries does Enterprise Rent-A-Car have car hire locations in?

    Albania, Argentina, Armenia, Aruba, Australia, Austria, Barbados, Belgium, Belize, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Caribbean Netherlands, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kosovo, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mexico, Moldova, Montenegro, Morocco, Netherlands, New Zealand, Nicaragua, North Macedonia, Northern Mariana Islands, Norway, Oman, Palau, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Réunion, Saint Barthélemy, Saint Vincent and the Grenadines, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay and Vietnam

  • How much does it cost to hire a car from Enterprise Rent-A-Car for a week?

    On average a car hire from Enterprise Rent-A-Car costs $426 per week ($61 per day).

  • How much does it cost to hire a car from Enterprise Rent-A-Car long term for a month?

    On average a car hire from Enterprise Rent-A-Car costs $1,828 per month ($61 per day).

Everything you need to know for your Enterprise Rent-A-Car car hire