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Book Routes Car & Truck Rentals car hire

Driver's age: 25-65
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Routes Car & Truck Rentals customer reviews

4.8
Mediocre2,221 verified ratings
Traveller rating:
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A
6.0 Okay
The shuttle was easy, nice and clean. The drivers were very nice and helpful. Once we got to the rental place, we all stood in line for over an hour while 1 person took care of all of us. The guy was borderline rude and the whole process of renting was painfully slow. Also, hidden fees! If you leave the state of Illinois, you pay an extra $30 a day! Ridiculous.
T
4.0 Mediocre
The wait for a vehicle was long. once they processed me, they said my car would be ready in 10 minutes despite the fact that due to delays I was there after my anticipated pick up time so my car should’ve been ready. It took 20. The first car I got smelled very perfumy and then as I left all the warning lights lit up so I had to bring it back. They said they’d have another car for me in 10min. It took 30. They said it would be cheaper NOT to fill the car with gas before return because their gas was cheaper. That was not true. There were a number of hidden fees including a “rate charge” and “tire and glass damage waiver” that I did not approve and that were not explained to me. Would never recommend this place and would never rent here again.
A
4.0 Mediocre
Vehicle was fine. Staff were rude, smug and arrogant. Tried to force me to take extra add-ons I didn't want and put me through to ringer to prove that I have the correct insurance with my credit card by making me pull up the policy, reading it line by line to them, showing them that this is the policy for the card I paid, then calling the manager over and doing it all over again. And even then, they still tried to tell me it wasn't the right coverage because it's a Canadian credit card and the amount wouldn't cover the vehicle price in USD when in fact the policy states that it would cover up to the amount of the full vehicle value, in the country it is being rented in. After all that, they still would not let me take the rental unless I took liability insurance through them stating that they do not take credit card coverage and wouldn't allow me to use my personal insurance. I have rented cars many times in other states and countries and have never dealt with this. It felt like a scam. Don't let the cheap rental price fool you because that is just the reason for them to get you in and charge you twice as much for the most basic insurance, plus whatever additional things they will try and get you for.
A
2.0 Poor
Terrible experience, I will be avoiding Routes rental moving forward.
A
8.0 Very Good
Deposit way too high
G
2.0 Poor
service was awful at drop off. felt like salma kind of tricked me with additional fees and charges that surprised us at the final bill
P
2.0 Poor
The customer service was ridiculously poor. I ended up canceling even after we arrived because of how bad it was
A
2.0 Poor
When we got there we asked about upgrading because another family we traveled with couldn’t rent a car (their credit card got declined). Routes took full advantage of the situation and turned a $90 rental (about $190 with insurance) into $200 more to just upgrade to a mini van. Honestly I thought it was a lot, but was happy to help the other family. Get home and see they have now charged us almost $500 for the upgrade only, on top of the &190 I already paid for the first car. If we hadn’t changed our reservation, no complaints. But when someone one tries to do good and help another family in need, we got taken for it.
F
8.0 Very Good
n/a
H
2.0 Poor
Insects every place inside cars like cockroaches so every time we park and come back those animals every where really was disrespectful

How other car hire agencies scored

Routes Car & Truck Rentals car hire prices in Australia

These are the best prices for 9-16 Jun.
Kia K4 car
Kia K4
or similar Small
4
2
4-5
$43/day
View Deal
Mazda Mazda3 car
Mazda Mazda3
or similar Medium
5
3
4-5
$46/day
View Deal
Volkswagen Passat car
Volkswagen Passat
or similar Medium
5
3
4-5
$58/day
View Deal
Ford Ranger car
Ford Ranger
or similar Large
5
2
2/4
$55/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar SUV
2
2
4-5
$59/day
View Deal
Kia Carnival car
Kia Carnival
or similar Van
5
5
4-5
$76/day
View Deal
Toyota Highlander car
Toyota Highlander
or similar SUV
5
2
4-5
$64/day
View Deal
MG 3 car
MG 3
or similar Small
2
2
4-5
$41/day
View Deal
Ford Wildtrak car
Ford Wildtrak
or similar Pickup truck
5
2
2/4
$66/day
View Deal
BMW X3 car
BMW X3
or similar SUV
5
5
4-5
$74/day
View Deal
Hyundai Kona car
Hyundai Kona
or similar SUV
5
3
4-5
$42/day
View Deal
Mazda CX-3 car
Mazda CX-3
or similar SUV
4
2
4-5
$42/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$43/day
View Deal
Class Standard SUV car
Class Standard SUV
or similar SUV
5
3
4-5
$67/day
View Deal
Subaru Outback car
Subaru Outback
or similar Medium
5
3
4-5
$80/day
View Deal
Class Special Van car
Class Special Van
or similar Van
5
5
4-5
$113/day
View Deal

Where can I find Routes Car & Truck Rentals car hire?

Address

89 Franklin St

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday09:00 - 17:00

Phone

+61 3 8633 0000

Address

Pullman Hotel - 65 Queens Road

Hours

View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

Calgary
Supplier choice
$44/day
$31/day

Top tips for hiring a car from Routes Car & Truck Rentals

  • 25% of our users found car hire from Routes Car & Truck Rentals for $40 or less
  • Book your car hire from Routes Car & Truck Rentals at least 7 weeks before your trip in order to get a below-average price.
  • Small car hire from Routes Car & Truck Rentals is around 46% cheaper than other car types, on average.

FAQs about hiring a car from Routes Car & Truck Rentals

  • How much does it cost to hire a car from Routes Car & Truck Rentals?

    On average a car hire from Routes Car & Truck Rentals costs $60 per day.

  • What is the most popular car hire from Routes Car & Truck Rentals?

    Standard (Ford Mondeo or similar) is the most frequently booked car hire type from Routes Car & Truck Rentals.

  • How many car hire locations does Routes Car & Truck Rentals have?

    Routes Car & Truck Rentals has 439 car hire locations worldwide. Take a look at our Routes Car & Truck Rentals car hire location map to find the best car near you.

  • Which countries does Routes Car & Truck Rentals have car hire locations in?

    Albania, Armenia, Australia, Barbados, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Djibouti, Dominican Republic, Georgia, Greece, Guernsey, Iceland, Jamaica, Jersey, Jordan, Malta, Mauritius, Mexico, Morocco, New Zealand, Oman, Panama, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Saint Martin, Spain, St. Maarten, Trinidad and Tobago, Turkey, U.S. Virgin Islands, United Arab Emirates, United Kingdom and United States

  • How much does it cost to hire a car from Routes Car & Truck Rentals for a week?

    On average a car hire from Routes Car & Truck Rentals costs $422 per week ($60 per day).

  • How much does it cost to hire a car from Routes Car & Truck Rentals long term for a month?

    On average a car hire from Routes Car & Truck Rentals costs $1,809 per month ($60 per day).

Everything you need to know for your Routes Car & Truck Rentals car hire