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Car Hire Florence

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Florence car hire reviews and directory

Hertz
hertz
Car hire reviews:
Good (7.5, null reviews)
Car hire locations in Florence:
4 locations
Hertz
Locations in Florence
A Vespucci Airport
+39 055 307 370
Via Borgo Ognissanti 137r
+39 055 239 8205
Via Del Sansovino 53
+39 055 713 5172
Via Giorgio Ambrosoli 30
+39 055 671 462
  • 7.5
  • 7.9
  • 7.8
  • 7.0
  • 7.5
Recent reviews
9.6 Excellent
4 Oct 2016
Pros: Staff were accommodating and helpful.
2.0 Mediocre
2 Jun 2017
Cheated!!!!
Pros: Nothing
Cons: I had booked the car online with prepaid expenses. We weren't given the car as they insisted on an international driving licence. Haven't got the refund as well till now. The staff didn't entertain us for the refund or cancellation. Customer care has been indifferent as well.. Have written a mail to customer relations desk some 3-4 days back and haven't heard from them so far.
10.0 Excellent
26 Jul 2017
USB didn't work
Cons: The USB adapter didn't work properly so I couldn't recharge my phone for my Waze to work. Was concerned about being in the middle of nowhere without directions
8.8 Excellent
14 Oct 2016
Pros: The Garmin type guide was especially helpful. Fuel consumption was good.
Cons: No directions in the glove department on how to turn off the radio when the Garmin type guide was working.This web site is redundant
6.4 Good
20 Oct 2016
Pros: Car itself was great and met expectations
Cons: Very rude staff at drop-off Inconvenient drop-off facility re: parking, time closed for lunch Mistakes on charges regarding insurance Not enough help with GPS--rushed pick-up
10.0 Excellent
5 Jul 2017
Pros: Clean car, liked it very much. Very easy to do the rental, and the return.
Cons: The car did not have windshield washer fluid. None!
7.6 Good
12 Aug 2017
Drop off
Pros: I flew in and flew out to separate airport and o the drop off being given directions to the drop off would have been helpful. Especially since I do not speak the native language of the country I was visiting. But overall car was clean, no hassle of minor scrapes of car due to wear on car.
Cons: See above.
10.0 Excellent
17 Sep 2017
Pros: Good, kind service.
Cons: Had to pay with either cash or the credit card that has the same name as the person who rented the car. Could not use other credit card.
3.6 Mediocre
24 Sep 2017
Don't be late to pick up your car
Cons: Huge line and delay at pick-up. Also, in the US, if you come later than you have put down as your reservation, and your car is no longer available, they will generally give you whatever they have without an extra charge. In order to get a car, I was forced to upgrade and pay an additional $150.
8.4 Excellent
2 Oct 2017
Pros: Very clean. Easy and friendly pick up.
Cons: Extremely difficult to get to drop off location. Many one way streets blocked our path. Drove around for an hour at fro off destination.
Avis
Car hire reviews:
OK (5.6, 20 reviews)
Car hire locations in Florence:
2 locations
Avis
Locations in Florence
Via Borgo Ognissanti 128
+39 055 213 629
Via Palagio Degli Spini
+39 055 315 588
  • 4.9
  • 6.7
  • 5.8
  • 4.7
  • 6.0
Recent reviews
2.0 Mediocre
6 Dec 2015
Terrible Drop-off experience
Cons: We had to drop off the car in Florence very early in the morning. The area where car rental/dropoff is done at Florence airport was very hard to find, it was extremely dark (poorly lit) and then we couldn't figure out where the keys needed to be dropped off with no one there at that time. We finally found the key drop-off but then were really not sure if/where a bus would come to pick us up to get to the airport but eventually one came. In the rush and dark, I forgot a pair of sunglasses and some wires that go to my personal GPS in the car. I called the Florence Avis and a women has emailed to try to find my items but it's been over a week now and I'm pretty certain I will not get them back. I'm disappointed that my items haven't been found/returned, but with the drop-off experience I'm not surprised / fully expect the items were stolen or lost for good.
7.6 Good
21 May 2017
Cons: I was expecting to rent an Audi A3 manual convertible or equivalent, but when I arrived at the pickup, the only car available was a Fiat automatic convertible. I find it a leap to say these cars are equivalent. The trip was to tour though Tuscany mountainside. The little Fiat automatic was not up to the challenge and not what I was expecting.
2.0 Mediocre
8 Nov 2015
Terrible experience
Cons: They charge you hidden fees. When I went there to complain I was terribly insulted. I do not recommend for anyone.
8.0 Excellent
25 Apr 2017
Don't be in a hurry
Pros: Car was excellent and great price. Staff was helpful and apologized about the waiting times - evidently this wasn't a new issue.
Cons: Waited about 1h45 to pick up the car due to insane queues, and another solid half-hour to return it. I was due for a pick-up at 11 am, ended up leaving at 1 pm.
6.4 Good
25 Jul 2017
Pros: The customer service in Florence was excellent. She upgraded our car without charge.
Cons: The dropoff location in Rome led us to the middle of a random parking lot on the outskirts of Rome. We put the address in Google Maps and in the GPS in the car. Wasted 3 hours trying to figure out where to take it. Very frustrating.
6.8 Good
22 Oct 2015
Good Service
Pros: The service was good. The people were helpful. The car was clean and good value.
Cons: The bathroom was disgusting. No toilet seat and filthy. Also they tried to sell us a navigation unit when the vehicle had navigation.
5.6 OK
18 Sep 2016
Two and a half hours to get car
Pros: The car and the agent were nice
Cons: The agency was not able to all reservations for that day. We were stuck waiting outside for over 2 hours. It was a terrible way to start our driving experience in Italy.
2.0 Mediocre
26 Oct 2016
Pros: Nothing
Cons: They didn't have the car for us at all so we had to cancel. The office was a mess. 0/10
10.0 Excellent
30 May 2017
Pros: good service, people were nice and professional
Cons: didn't have maps of surrounding area
Ace
ace
Car hire reviews:
Mediocre (3.1, 9 reviews)
Car hire locations in Florence:
1 location
Ace
Locations in Florence
Goldcar Rhodium Via Del Termine 11
+39 199 151 151
  • 2.5
  • 4.0
  • 4.0
  • 2.5
  • 2.5
Recent reviews
4.0 OK
31 May 2017
Mediocre
Pros: The car
Cons: Paperwork took a really long time
2.0 Mediocre
27 Jun 2016
Don't do it
Pros: nothing
Cons: Know one knew or heard of ace car rental. We finally figured out it was gold car. Then I was denied the car because I didn't have an international drivers licence even though the other rental companies didn't require one. Ended up having to rent from a competitor for twice the amount. I'll let you decide if you think I'll ever use this company again.
2.0 Mediocre
5 Aug 2016
A waste of time and money. AVOID for a better vaca
Pros: the size of the car.
Cons: the service the hidden fees feeling threatened to take insurance rather then being explained clearly and objectively looking for problems to charge us for and did will never recommend nor use their services again we are thankful it is behind us
4.4 OK
30 May 2017
Beware extra fees and insurance up selling
Pros: Car was the perfect choice for 3 adults with a normal amount of luggage. Fiat 500L.
Cons: Unexpected extra fees, strong up selling of insurance, if not taken, large deposit charged against credit card to scare you into taking insurance. Wrong instructions for returning car to Rome FCO Airport, nearly missing flight. Long wait to get car. Overall horrible experience, probably best to stick to the big boys, where you will know upfront what you will be paying.
Europcar
europcar
Car hire reviews:
OK (5.1, 4 reviews)
Car hire locations in Florence:
3 locations
Europcar
Locations in Florence
Borgo Ognissanti 53 - 55 R
+39 055 290 438
Via Del Palagio Degli Spini Snc
+39 055 318 609
Via Forlanini 2
+39 055 422 1088
  • 4.7
  • 6.0
  • 6.0
  • 4.0
  • 4.7
Recent reviews
7.6 Good
28 Nov 2016
Pros: Everything went smoothly and was exactly how I had planned it. Car was clean, modern, and the preexisting damage was well documented. I decided to change my drop off date and location mid trip, after a very short phone call to the Florence office where I picked it up Europcar was able to make the changes without incident. Great experience
Cons: Everything was good,
5.6 OK
27 Jul 2017
Renter beware!
Pros: The car was decent and clean and worked well for what I needed. I was able to pick up the car an hour early.
2.0 Mediocre
3 Jan 2017
They charge me additional €75
Pros: I didn't like the fact that they vhare me €75 even though I had a full insurance protection.
Dollar
dollar
Car hire reviews:
Mediocre (2.0, 3 reviews)
Car hire locations in Florence:
1 location
Dollar
Locations in Florence
A Vespucci Airport
+39 055 307 370
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Mediocre
6 Sep 2017
Some issues
Pros: The person at the counter was pleasant. The cars were fine.
Cons: We were informed at the counter that we would be charged identical prices for the two cars that were rented. However this was NOT what happened. The second car ended up costing more than twice what we were told the price would be. We also should have been informed about ZTL restrictions
Alamo
alamo
Car hire locations in Florence:
2 locations
Alamo
Locations in Florence
Serviced By Enterprise
+39 055 285 456
Serviced By Enterprise
+39 055 310 150
AutoEurope
autoeurope
Car hire locations in Florence:
1 location
AutoEurope
Locations in Florence
Europcar Aeroporto Peretola
Budget
budget
Car hire reviews:
Good (6.8, 19 reviews)
Car hire locations in Florence:
2 locations
Budget
Locations in Florence
Borgo Ognissanti 128r
+39 055 213 629
Via Palagio Degli Spini
+39 055 315 588

Guest reviews

Overall rating

6.8 Good
Based on 19 reviews

Overall
6.7

Cleanliness
7.6

Comfort
7.5

Pickup/dropoff
5.3

Value for money
6.8

Recent reviews

More
Ecovia
ecovia
Car hire locations in Florence:
2 locations
Ecovia
Locations in Florence
Florence Airport
Via Borgo Ognissanti 133/r Firenze, FI
+39 055 373 933
Elite Rent A Car
eliterent
Car hire locations in Florence:
2 locations
Elite Rent A Car
Locations in Florence
Florence Airport
Florence Delivery Center
Enterprise
enterprise
Car hire reviews:
Good (6.6, 5 reviews)
Car hire locations in Florence:
2 locations
Enterprise
Locations in Florence
Aeroporto Amerigo Vespucci
+39 055 310 150
Via Di Santa Lucia, 16/r
+39 055 285 456

Guest reviews

Overall rating

6.6 Good
Based on 5 reviews

Overall
6.4

Cleanliness
7.6

Comfort
7.2

Pickup/dropoff
6.0

Value for money
5.6

Recent reviews

Firefly
firefly
Car hire locations in Florence:
1 location
Firefly
Locations in Florence
Apt Vespucci
+39 055 317 543
FLIZZR
flizzr
Car hire locations in Florence:
1 location
FLIZZR
Locations in Florence
Florence airport
+39 029 475 7979
Goldcar Rental SP
goldcar
Car hire locations in Florence:
1 location
Goldcar Rental SP
Locations in Florence
Aeropuerto de Florencia
+39 199 151 151
Holiday Autos
holidayautos
Car hire locations in Florence:
1 location
Holiday Autos
Locations in Florence
VIA PALAGIO DEGLI SPINI SNC
INTERRENT
interrent
Car hire locations in Florence:
1 location
INTERRENT
Locations in Florence
Via Francesco Basili 23
+39 331 722 1808
keddy by Europcar
keddy
Car hire locations in Florence:
3 locations
keddy by Europcar
Locations in Florence
Via Borgognissanti 53 55 R
+39 055 290 438
Via Forlanini 2
+39 055 422 1088
Via Palagio Degli Spini Snc
+39 055311256
King Rent Exclusive Services
king
Car hire locations in Florence:
1 location
King Rent Exclusive Services
Locations in Florence
Via Del Palagio Degli Spini Snc
+39 413 3533 3533
King Rent a Car
kingrentacar
Car hire locations in Florence:
1 location
King Rent a Car
Locations in Florence
VIA PALAGIO DEGLI SPINI SNC
+41 335 333 533
LOCAUTO
locauto
Car hire locations in Florence:
2 locations
LOCAUTO
Locations in Florence
VIA DI SANTA LUCIA 16/R
VIA PALAGIO DEGLI SPINI SNC
3487815800
MAGGIORE
maggiore
Car hire locations in Florence:
4 locations
MAGGIORE
Locations in Florence
Via Francesco Basili, 21
Via Maso Finiguerra, 11/R
Via Palagio Degli Spini, Snc 5
+39 055 311 256
Viale Amendola, 36 C/o Aci
Morini Rent
morinirent
Car hire locations in Florence:
2 locations
Morini Rent
Locations in Florence
Via Lucchese 90
+39 055 345 4120
Via Rocca Tedalda 160
+39 055 204 8300
National
national
Car hire locations in Florence:
2 locations
National
Locations in Florence
Serviced By Enterprise
+39 055 285 456
Serviced By Enterprise
+39 055 310 150
Ofran Holiday Autos
ofran
Car hire locations in Florence:
1 location
Ofran Holiday Autos
Locations in Florence
Peretola Apt
OptimoRent
optimorent
Car hire locations in Florence:
2 locations
OptimoRent
Locations in Florence
Via Borgo Ognissanti, 133/R
+39 320 770 6697
Via Del Palagio Degli Spini Snc
+39 320 770 6697
Prime Rent Exclusive
primerent
Car hire locations in Florence:
1 location
Prime Rent Exclusive
Locations in Florence
Florence Airport
Rhodium
rhodium
Car hire locations in Florence:
1 location
Rhodium
Locations in Florence
Via Palagio Degli Spini Snc
+39 392 221 160
SICILY BY CAR
sicilybycar
Car hire locations in Florence:
2 locations
SICILY BY CAR
Locations in Florence
VIA PALAGIO DEGLI SPINI SNC
+39 055343 6031 / 345/7462661
Via Borgo Ognissanti, 100/R
Sixt
sixtrentacar
Car hire locations in Florence:
2 locations
Sixt
Locations in Florence
Via Borgognissanti 96
+39 055 285 975
Via del Palagio degli Spini
+39 029 475 7979
Smile Rent
smilerent
Car hire locations in Florence:
1 location
Smile Rent
Locations in Florence
Via Palagio Degli Spini Snc
Sunnycars
sunnycars
Car hire locations in Florence:
9 locations
Sunnycars
Locations in Florence
Via Ambrosoli 30
Via Borgo Ognissanti 137/R
Via Borgognissanti 53-57 R
Via Borgognissanti 96
Via Borgognissanti, 100/R
Via Forlanini 2
Via Palagio degli Spini
Via Santa Lucia 16/R
Via del Sansovino 53
Win Rent
winrent
Car hire locations in Florence:
2 locations
Win Rent
Locations in Florence
Florence airport
Via Borgognissanti, 96
37 travellers who hired a car in Florence gave the car agency they used an average rating of 6.2

Car hire locations in Florence

Florence