Overview

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Brookside
Best WiFi

Brook Lane, Chester, United Kingdom
+44 124 438 1943

$106+

Overall guest ratings

8.3/10 Excellent
based on 1,049 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.8
  • 4.8

Good to know

  • Accessible parking
  • Near city centre
  • Friendly service

Nearby

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    About

    When you stay at Brookside, you'll be just a 5-minute drive from Chester Cathedral and Grosvenor Museum. Guests looking for a bite to eat can check out Brook View Restaurant, which serves breakfast and dinner. A bar/lounge and a garden are offered, and rooms at this Victorian hotel get the details right with Egyptian cotton sheets and premium bedding.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 1,049 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      7.4 "Great parking, according to 74%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.3 "93% liked the proximity to shopping."
    • 7.5 "Internet works."
    • 4.8 "Rooms are not good."
      1.4 "86% said rooms were small."
      4.1 "59% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      3.7 "63% had problems with the shower."
      4.8 "52% found problems with the furniture."
      4.3 "57% said the bathroom was dirty."
      1.1 "89% criticized the small bathroom."
    • 4.1 "Not very comfortable."
      1.4 "86% said rooms were small."
      1.1 "89% criticized the small bathroom."

    Overall rating

    8.3 Excellent
    based on 870 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.5 "Management was excellent, said 85%."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      7.3 "Great parking, according to 73%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 7.0 "Internet works."
    • 4.7 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      1.5 "85% said rooms were small."
      4.1 "59% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      4.0 "60% had problems with the shower."
      4.7 "For 53%, the rooms looked old."
      4.4 "56% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
    • 3.7 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      1.5 "85% said rooms were small."
      0.9 "91% criticized the small bathroom."

    Overall rating

    8.1 Excellent
    based on 94 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
      9.3 "City centre within easy reach, said 93%."
    • 5.0 "Rooms are ok."
      1.6 "84% said rooms were small."
    • 4.1 "Not very comfortable."
      1.6 "84% said rooms were small."

    Overall rating

    8.1 Excellent
    based on 83 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
    • 7.8 "Good vibe."
    • 4.8 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      3.8 "62% had problems with the shower."
      1.8 "82% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Accessible parking"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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