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Hotels near Cincinnati airport

Hotels near Cincinnati airport

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Cincinnati (LUK) - Cincinnati, OH, United States
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Best hotels near Cincinnati airport

Cleanliness
9.7
Comfort
9.6
Facilities
7.0
Location
9.7
Overall
7.0
Overall 9.5 Excellent
Based on 75 reviews
Cleanliness
9.7
Comfort
9.6
Facilities
7.0
Location
9.7
Overall
7.0
Cleanliness
4.0
Comfort
6.0
Facilities
4.0
Location
10.0
Overall
4.0
Cleanliness
9.6
Comfort
9.3
Location
9.3
Services
9.6
Staff
9.6
Cleanliness
10.0
Comfort
9.9
Location
9.9
Services
9.7
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.4
Staff
9.4
Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Charming quaint hotel with all of the amenities.
Cons: My only wish is that they had real half and half for coffee.
Excellent 10.0
Pros: Wonderful experience... Gabby at the Check-in desk was delightful. Her little assistant Joe was the evenings highlight! Beautiful architecture.
Cons: Absolutely no complaints!
Excellent 10.0
Pros: The Inn is clean, lush, very comfortable.
Excellent 10.0
Pros: It was very quaint and had such a neat feel to it! Felt like you stepped back in time as soon as you walked in the doors
Excellent 10.0
Pros: Beautiful Tudor style building with comfortable, handsome rooms. The shower and bath were particularly nice. Helpful, personable staff. The attached restaurant/bar has great food at reasonable prices. Loved the location as well! So many neat nearby shops. A truly stellar stay, all around.
Cons: My only complaint is the pillows are very soft. Also there isn't an elevator that's particularly convenient to get to from the parking lot. That's seriously all I can think of.
Excellent 9.0
Pros: Quaint town, great restaurant, comfortable rooms. And the Tudor style was a nice change from more sleek modern hotels.
Cons: Nothing.
Excellent 10.0
Pros: The front desk staff was amazing the rooms were perfect it was a quiet nice hotel with a lot of amenities nearby like an ice cream shop that took me back to my childhood
Cons: The mini fridge was just a little small but it was still big enough for what I had
Excellent 10.0
Pros: They have done a great job of maintaining the old time character of the hotel without sacrificing any comfort. Rooms are spacious, bed and furniture are comfortable.
Excellent 10.0
Pros: The hotel was absolutely beautiful! It was located by different shops and resturants which was extremely convenient. I highly recommend staying here.
Excellent 8.0
Pros: Great room, large and loved the fireplace! Fun décor throughout the hotel. Yummy breakfast sandwiches in the morning and very nice staff.
Excellent 10.0
Pros: The character of the exterior and interior of the hotel was amazing and it fit very nicely with the surrounding historic village. The room was very clean, comfortable, and fit with the aesthetic.
Cons: There were only two things which were a little off-putting. It wasn't clear immediately where the parking lot for the hotel was. Second, there wasn't very much space around the toilet in the bathroom.
Excellent 10.0
Pros: The overall character of the hotel and it was absolutely gorgeous. Clean , huge room with the best mattress that we've ever slept on. If you're in the area, there isn't a better choice.
Excellent 10.0
Pros: Great Location, in the square, nice and quiet rooms and great eating places surround
Cons: N/A
Okay 4.8
Pros: The area is wonderful. They need a nicer hotel for this cute area.
Cons: The carpet is too dark and was so dirty our feet turned colors. They put me in the wrong room and asked me to move after I unpacked and was getting ready for a wedding with a small child. The refrigerator stopped working. The shower head wouldn't stay on unless you kept pushing the button. The rooms are so dark and depressing. I felt like it held filth it was so dark. They charged me twice and said they would try and fix it. I won't be going back again.
Best Western Premier Mariemont Inn - Cincinnati
Rated no. 1
9.5
Excellent 9.5
Based on 75 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.7
Overall
8.0
Overall 9.1 Excellent
Based on 296 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
9.7
Overall
8.0
Cleanliness
9.2
Comfort
9.0
Location
9.7
Services
9.3
Staff
9.4
Cleanliness
8.6
Comfort
8.0
Facilities
10.0
Location
8.6
Overall
8.0
Cleanliness
9.3
Comfort
9.4
Location
9.5
Services
9.3
Staff
9.5
Cleanliness
9.7
Comfort
9.6
Location
9.9
Services
9.6
Staff
9.5
Cleanliness
9.5
Comfort
9.4
Location
9.8
Services
9.2
Staff
9.3
Cleanliness
9.0
Comfort
9.2
Location
9.6
Services
8.7
Staff
8.8

Excellent 10.0
Pros: Nice, clean, perfect location
Excellent 10.0
Pros: The parking, the lobby, the front desk, the elevator, the hotel vibe, the room, the views, the bathroom and shower.
Cons: My stay was too short, wanted to stay more but had to go back to my city.
Excellent 10.0
Pros: Location, Staff, Room, Room service, the view to Ohio river
Excellent 10.0
Pros: Convenience and staff friendliness
Excellent 10.0
Pros: Hard to find..had to ask a cop for directions
Excellent 10.0
Pros: Front staff were very accommodating and very knowledgeable. The view from the room was amazing
Cons: Came for recommendation of the roof top deck. However it was closed. Very disappointing.
Excellent 10.0
Pros: Still new looking and modern, clean rooms smelt great, location was perfect for a downtown visit.
Cons: Expensive parking like all downtown hotels. No comp breakfast or drinks.
Excellent 10.0
Pros: Fantastic location and all of the workers were very friendly.
Cons: The only thing we didn't like was the drink at the bar. We liked the rooftop location but the drink was the worst I have ever had. I ended up throwing it away after 3 drinks. It was a basic amaretto sour so should have been fairly easy to make.
Excellent 10.0
Pros: Love this hotel!! Great Location!!!
Excellent 10.0
Pros: Location Design Wknd discounted rate Rooftop bar
Okay 5.0
Pros: New, that's about it, it's a new hotel.
Cons: It was loud with folks coming back from the bar, it's far from quiet with all of the wooden floors in the main hallway. Much better options downtown at the same price point.
Excellent 8.0
Pros: The bed was very comfortable and the shower was nice and overall nice room
Cons: The music was too loud in the lobby and outside from a bar across the street from my room. The bar in the lobby is very plain. Not very inviting. If you’re looking for a party hotel, this is it
Excellent 10.0
Pros: Everything including the room, the shower, the gym, the location, the roof top bar, and all the nice staff!!
Cons: Nothing
Excellent 8.0
Pros: Great location. Very friendly staff. Brand new, so clean for the most part.
Cons: First time at an AC Hotel. I guess the approach is 'minimalist'. Young business travelers may like more than we did.... I want more for my money...
AC Hotel by Marriott Cincinnati at The Banks - Cincinnati
Rated no. 2
9.1
Excellent 9.1
Based on 296 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.5
Overall
9.7
Overall 9.0 Excellent
Based on 507 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.5
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.3
Comfort
9.0
Location
9.3
Services
8.8
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.5
Services
9.2
Staff
9.6
Cleanliness
9.3
Comfort
9.5
Location
9.7
Services
9.2
Staff
9.6
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.8
Overall
9.0
Cleanliness
9.6
Comfort
9.6
Location
9.9
Services
9.3
Staff
9.8

Excellent 10.0
Pros: The staff was very kind to solve my booking problem, despite there was no assistance from "booking"
Cons: The booking via "booking" was cancelled. The hotel staff found a remedy.
Okay 5.0
Pros: We really liked that the hotel was close to the theater we were seeing a show at. Also the art was beautiful as well as the building. Things seemed to be in close walking distance as well, room design was fun and spunky.
Cons: Unfortunately the room fell short, it was extremely dusty, and there was tape on the head board. There were no garbage bags in the room. Also, at check out I noticed there was an extra $100 charge on my card that I did not authorize. Was not told about. When I called the hotel to ask, someone rudely stated that at check in someone should have told me there was $100 damage fee that will be returned 2-3 after checkout. This over drafted my account. I would have liked to know about this fee prior to being charged.
Excellent 8.0
Pros: Customer service was on point. The current show is excellent!
Cons: Room was incredibly hot. Maintenance came by, but the issue did not get resolved.
Good 7.0
Pros: great location
Cons: massage was marginal
Excellent 10.0
Pros: Displays of artwork on first and second levels, friendliness and helpfulness of staff.
Cons: No.
Excellent 10.0
Pros: location, comfort
Excellent 9.6
Staff was exceptional. Very friendly
Excellent 8.0
Pros: Location, Art Galleries, Metropole restaurant
Cons: Lots of Valet prob (way too expensive, considering the young men were parking the car around the corner in a "$5 daily" garage). Online website clearly EMPHASIZES the "great rooftop deck / lounge", but was closed to guests - only corporate events.
Excellent 10.0
Pros: Front Desk interactions were smooth and very friendly.
Cons: Room service was unfriendly.
Excellent 10.0
Pros: Very interesting hotel with artwork theme and close to Great America Ballpark. Free trolley comes right by hotel and 5 minutes to stadium. Free parking after checkout on last day of stay so you can leave your luggage and car at hotel and go to game.
Excellent 9.0
Cons: i got double charged on my hotel fee
Excellent 9.0
Pros: Hotel room was quiet and comfortable. It stayed dark in the morning which was helpful for sleeping in. The room and bathroom were very clean and spacious. Nice amenities.
Cons: Missed not having breakfast available especially on the day we checked out and were too rushed to go out for breakfast. A mirror in the bedroom would be nice for getting ready when the bathroom is occupied. Wish the rooftop would have been open. Oh
Excellent 9.0
Pros: Staff were amazing. So helpful and friendly at all times.
Cons: The rooftop bar was closed one night due to threatening weather....not their fault. But it was closed the next night also for a wedding reservation. I was really disappointed to not be able to use the rooftop area.
Good 6.0
Pros: The location is perfect and the artwork is really interesting. The rooms are very comfortable as well. It¿s a very unique stay.
Cons: We asked for our room to be refreshed and we came back to find that there was still trash in our room. It was for our wedding night so it was very disappointing to come back to a messy room.
Excellent 8.0
Pros: It was beautiful and the staff was excellent.
Cons: Another guest key unlocked our door and came in thinking it was her room. Don¿t know how that happened but it made me super uncomfortable. Also, the covid guidelines take away from the experience of the hotel. Would love to come again at another time.
Excellent 10.0
Pros: Staff and cute hotel
Excellent 10.0
Pros: Staff is very friendly, From the valets that hold our car keys while we unload to the front desk lady that took an extra minute or two to explain places to go and options to eat besides the hotel restaurant.
Cons: I do, sorry but the menu on the restaurant was not of our like, we stopped for breakfast & a late snack. Humble suggestion on the menu is to explain that Hamburger come with fries and no-one asked how do I want the meat cooked.
Good 7.0
Pros: Really cool setting.
Cons: Valet was expensive and extremely slow. One time it took 40 minutes to get my vehicle. Unacceptable. Will not stay here again.
Good 7.0
Pros: Great location, great lobby.
Cons: 1. I stayed 2 nights and housekeeping never made up my room (I was out 11am-5pm, they had time). 2. The 9th floor window view was to a metal barrier. It was like being in a prison.
Good 7.0
Pros: Location
Cons: Hallways were dirty and elevator smelled
Good 7.0
Pros: Location.
Cons: Vaiiet Parking
Good 7.0
Pros: Staff was friendly Restaurant/bar was nice Room decor was cool
Cons: Compared to the Westin, this hotel seemed inferior despite the higher star level. Room was small. Only fridge was pay for/mini bar. No office/desk area really.
Mediocre 3.0
Pros: Great location, very clean.
Cons: Unable to check in until 6:30 PM! This Was very inconvenient for my family. Only explanation was we are running behind. Staff didn't seem to concerned with our dilemma. Room service food very expensive and not very good. Cold food.
Poor 1.0
Pros: The location was good, in that it is right downtown and close to restaurants and Fountain Square.
Cons: The hotel is pretentious and dirty, and the staff are rude and uninterested. The room and the bed smelled, and the floor in the bathroom was dirty.
Poor 1.0
Cons: Even with the price tripled by gouging..the hotel did no compensate when my (2) adult request...only offered a petty roll away bed in an already small room.
Good 7.0
Pros: Location
Cons: yeah, no shades in the room.... Wake up at 7:00 with the sunrise? Boo.... I needed to sleep in-
Good 7.0
Pros: Location
Cons: Air conditioning was not good
Okay 4.0
Pros: Nice atmosphere
Cons: Staff wasn't very helpful, they would not let you check in unless they pre authorize a card... which was a hastle and they didn't care... sorry I'm old and carry cash... I thought it was the all the same but not here. Oh and they basically make you valet
Good 6.0
Pros: It is unique and cosmopolitan.
Cons: Feels old and outdated.
Excellent 10.0
Pros: Art everywhere, bizarre delights sprinkled throughout. Great restaurant and right around the corner from Contemporary Arts Center. Wonderfully colorful staff.
Excellent 9.7
Pros: Loved the fresh take on a hotel. The art was a fun experience, though I'd prefer some variety as it was all pop art. The decor was modern but still warm and fun. The hotel restaurant was fantastic. Several great upscale bars and restaurants steps away.
Cons: The location left something to be desired if you want anything beyond great evening eateries or the theatre. No breakfast places around or any shopping minus Tiffanys or Macy's. It felt odd that difference sides of the sand city block can vary between lux and sketchy.
Excellent 10.0
Pros: Love 21C. They always have the best people.
21c Museum Hotel Cincinnati - Cincinnati
Rated no. 3
9.0
Excellent 9.0
Based on 507 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.6
Location
9.2
Overall
9.6
Overall 9.0 Excellent
Based on 169 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.6
Location
9.2
Overall
9.6
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.1
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
9.0
Staff
9.4
Cleanliness
9.1
Comfort
9.4
Location
9.4
Services
9.1
Staff
8.9
Cleanliness
9.2
Comfort
8.6
Location
9.4
Services
8.3
Staff
8.3

Excellent 10.0
Pros: The room room was awesome and the breakfast was great!!!
Cons: I don't have anything bad to say about the hotel.
Excellent 10.0
Pros: very clean and accommodating
Cons: there was nothing I didn’t like
Good 7.0
Cons: When we arrived we couldn't check in until 4 (tried to at 3:30). We came back at 5pm to check in and we get to our room. The room was not even clean, had to go back down and they gave us a different room
Excellent 9.0
Pros: location
Excellent 9.0
Pros: Incredible, as always. Exemplary service and facilities.
Cons: The television in the main room was not working. This was one overnight trip to see a live show, so we spent virtually no time in the room, and this was not an issue. But if we'd stayed longer, it would have been inconvenient.
Excellent 9.0
Pros: Location was fantastic. Extremely clean. Walking distance to a lot of restaurants and attraction.
Cons: We asked for milk when we arrived to give to my son before he napped. It never arrived. Ultimately we were able to get it later that evening, but communication and timeliness could have been better.
Excellent 10.0
Pros: Great location. Walkable to the stadiums. Very close to the Reds.
Cons: The fridge in my room had a pizza and a drink in it from the previous guest (alittle weird). Also, the front desk person was clearly in training and it took about 10 minutes to check in. I would prefer that you train people in advance.
Excellent 10.0
Pros: Location, location, location!!! This hotel is absolutely amazing. Not only was it close to Great American Ballpark but it was on a quiet street across from Lytle Park. It is so much closer than the other hotels where we have stayed previously.
Cons: It would have been nice if the hotel had a pool. Kids always love a hotel pool.
Excellent 10.0
Pros: I love the amount of space you get for the money, I love the kitchen
Good 7.0
Pros: Location
Cons: The sofa bed mattress was filthy
Okay 4.0
Pros: Location
Cons: Charged an extra $100.00 for our dog lodging and $32.00 for valet parking fees. These are charges we were not expecting. Stains on the furniture and plumbing in tub was plugged. Could not take a shower. Staff at front desk was socializing.
Excellent 9.0
Pros: Friendly staff, nice size rooms
Cons: The first room we were given smelled horribly of cigarette smoke
Excellent 10.0
Pros: Staff was really nice and courteous!
Excellent 10.0
Pros: The staff was amazing and hotel employee set an unbelievable tone at checki-in! Excellence in every way!
Excellent 10.0
Pros: Our room was wonderful, very spacious. Was there for my son's wedding & it was nice that we could host them for dinner one night in our room.
Cons: Was disappointed that there was no grab bag breakfast available daily.
Excellent 10.0
Pros: Rooms are spacious, very clean and super comfortable. The staff always goes above and beyond. The Phelps is certainly one of the finest hotels in Cincinnati.
Cons: None
Excellent 10.0
Pros: The entire staff was welcoming, ready to assist and professional. Wonderful encounting such friendly people in this unusual time. Kudos to the chef for the free breakfast - hot cooked choices ready to grab, along with continental items also.
Excellent 8.8
Pros: I was very happy with the hot breakfast the continued even with Covid. Everything was packaged nicely and made me feel very comfortable.
Excellent 10.0
Pros: Quiet, large rooms, great bar/snacks, and breakfast is huge. Best part though are the extremely friendly employees.
Cons: Prices are a bit high, though well worth it once you add the free breakfast, easy parking, etc
Excellent 9.7
Pros: Great location, beautiful facility
Cons: I asked for and was confirmed for a high floor room but was placed on the 3rd floor
Residence Inn by Marriott Cincinnati Downtown/The Phelps - Cincinnati
Rated no. 4
9.0
Excellent 9.0
Based on 169 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.2
Location
9.2
Overall
9.0
Overall 8.5 Excellent
Based on 247 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.2
Location
9.2
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
6.0
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
8.9
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Facilities
9.6
Location
10.0
Overall
9.6
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
8.8
Staff
9.0
Cleanliness
9.2
Comfort
9.3
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
8.5
Comfort
8.9
Facilities
9.0
Location
9.8
Overall
9.0
Cleanliness
8.8
Comfort
8.8
Location
8.3
Services
8.3
Staff
8.8

Excellent 10.0
Pros: The location was close to everything we wanted to do. The room was very big and clean.
Cons: Everything was great. I have no complaints.
Okay 5.0
Pros: I liked the location and the room.
Cons: I was on the 5th floor, terrible view for the price.
Excellent 9.0
Pros: Clean & modern inside with some historic touches, a very nice hotel with quality bed & sheets. Walkable to all downtown, near stadiums & offices. Able to walk to bars & restaurants easily. Really enjoyed the stay. Wifi was solid.
Excellent 10.0
Pros: location location location! we walked everywhere! the front desk staff was very friendly. The room was beautiful and clean. I read comments about having a hard time with valet parking. We didn't experience that at all. Plenty of staff waiting to he
Cons: We had breakfast in the restaurant the morning of departure. I was shocked at the prices! Cereal was $18! it included toast so i probably shouldn't whine lol
Excellent 8.0
Pros: The hotel is modern and beautiful! Cool neighborhood and staff were very friendly and helpful.
Cons: The carpets were quite dirty in the rooms and some of the furniture was a bit worn may be time to upgrade!
Excellent 10.0
Pros: Room was a great size, comfortable bed, nice facilities. Great location downtown.
Cons: Coffee box wasn't cleaned and refilled.
Excellent 10.0
Pros: Location beautiful classy clean and comfortable
Cons: Bathroom fan did not work
Excellent 10.0
Pros: Food, restaurant, hotel decor is beautiful, staff is spot on with hospitality and promptness. Location is downtown and all around beautiful
Cons: Cost and poor view of another building
Excellent 10.0
Pros: I would stay here again. Check in was easy and staff very welcoming. Great location, clean room and bathroom and comfortable bed/pillows. I like a super cold room and was able to get the AC down low so that was a plus. One small gripe is the coffee in the room was awful. I couldn’t even drink it and had to pour it down the sink. That needs to level up to match the rest of the stay. Otherwise a great stay.
Cons: Coffee in room
Excellent 9.0
Pros: Great location. Valet parking was major plus in a downtown area.
Excellent 10.0
Pros: The people at the front desk were off the charts. They were incredibly responsive to my needs and the rooms were great. Very clean and nice.
Excellent 10.0
Pros: Location, staff and comfy bed
Excellent 10.0
Pros: Location and luxury were both lovely!
Cons: The parking arrangement could be quicker; We had to utilize a different hotel's parking garage because the Renaissance's was backed up with so many cars.
Excellent 10.0
Pros: Great location! Great staff! Clean historical hotel
Good 6.0
Pros: The rooms are clean and comfortable and the location is awesome.
Cons: The room was not ready when we checked in. They have charged my card an additional 350.00 for no apparent reason that they can determine.
Excellent 10.0
Pros: People and location no
Cons: No
Excellent 10.0
Pros: I liked the location. Beautiful rooms and friendly staff. I think something that goes overlooked is there are plenty of elevators and your not waiting forever to go up and down.
Good 7.0
Pros: When there was a problem, the staff was quick to apologize and fix.
Cons: Food was very sub par
Good 6.0
Pros: Location and staff
Cons: Got to the room and had barely enough toilet paper to go to the bathroom. Took a shower and the glass panel wasn't sealed at the bottom and leaked water all over the bathroom floor. Significant layer of dust all over the desk and dresser. Not impressed.
Poor 1.0
Cons: They made misstake, charged twice w/ my credit card. Poor customer service.
Mediocre 3.0
Pros: Location
Cons: I purchased the room specifically with king size bed. My husband is a particularly tall man and having a king size bed was a must. Unfortunately we had to sleep in separate beds because the only thing available was two full/queen room.
Excellent 8.2
Pros: Location, staff were amazing. The rooms were comfortable and well appointed.
Cons: Slight carpet odor in the hallways
Excellent 10.0
Pros: Booked night for a reds game was within walking distance from the park and everything you need was right there awesome time
Excellent 8.2
Pros: Great location. Newly renovated. Clean
Cons: Cost to valet
Excellent 10.0
Pros: Great hotel and was very clean.
Cons: When i booked the room it said two queen or one king. So when we arrived i was informed that they had no king beds available. This needs to be a selection so you know what you are getting when you book a room.
Excellent 10.0
Pros: Cool building with brand new rooms. Modern lobby and design throughout hotel.
Cons: Still in a 'soft' opening, so there are some things that need to be worked on. Shower drained back into the bathroom and elevators had filthy overhead lights.
Renaissance Cincinnati Downtown Hotel - Cincinnati
Rated no. 5
8.5
Excellent 8.5
Based on 247 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
9.0
Overall
9.0
Overall 8.4 Excellent
Based on 98 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.8
Location
8.8
Services
8.4
Staff
7.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
9.0
Staff
8.8
Cleanliness
9.5
Comfort
9.2
Location
9.2
Services
9.4
Staff
9.1
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.8
Staff
8.7

Excellent 10.0
Pros: Clean, simple and well located for sports
Cons: Continental breakfast cost $16
Excellent 10.0
Pros: Very clean
Cons: For price, I wished breakfast was available free….
Excellent 10.0
Pros: Clean, friendly, and very quiet!
Cons: There was nothing wrong with it.
Excellent 10.0
Pros: Clean, Decent sized rooms, good location in downtown
Excellent 10.0
Pros: Everything
Okay 4.0
Cons: Staff didn't clean up or use caution sign when another guest vomited on bathroom floor. My family and I almost fell. I was covered with vomit on my legs and feet.
Excellent 10.0
Pros: Location of hotel was easy for our trip. Breakfast was very good and was hot and satisfying.
Excellent 10.0
Pros: Location was great!
Cons: Everything was good.
Excellent 10.0
Pros: Location
Cons: No
Excellent 8.0
Pros: Beautifully updated decor. Location is very convenient to OTR. Parking is responsible.
Cons: Picky but needs more shelves in the shower and real glasses in the wet bar.
Excellent 10.0
Pros: It feels modern. Garage exits on both 7th and 8th streets
Excellent 10.0
Pros: Great downtown location. Walking distance to Great American Ballpark. Clean and modern facility.
Good 6.0
Pros: How nice the staff was!
Cons: Just the room (window views)
Holiday Inn Hotel & Suites Cincinnati Downtown, An IHG Hotel - Cincinnati
Rated no. 6
8.4
Excellent 8.4
Based on 98 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.5
Location
8.6
Overall
8.2
Overall 8.2 Excellent
Based on 414 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.5
Location
8.6
Overall
8.2
Cleanliness
6.6
Comfort
6.6
Facilities
7.3
Location
6.0
Overall
6.6
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.6
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.6
Services
8.5
Staff
8.7
Cleanliness
8.9
Comfort
9.1
Location
8.6
Services
8.7
Staff
9.0
Cleanliness
8.6
Comfort
8.9
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.1

Excellent 8.0
Pros: the room was clean and spacious
Cons: the lobby was cold and uninviting no coffee available with breakfast
Excellent 8.0
Cons: It was a busy special UC homecoming weekend stay for me, and I extend my stay an additional night, had 2 reservations. Computers were down at checkin which caused a miscommunication mixup between rotating shift staff in Hope's of avoiding a room change. Unfortunately when desk staff changed, my bag and personal items were unnecessarily removed and personal items were misplaced. When the original 1st desk mgr returned she was exceptionally helpful in correcting the situation and locating my missing items. I think her name is Virginia, she handled the matter immediately in the morning upon hearing about the confusion. Marriott should know she deserves special recognition for her grace and professionalism in locating my items and resolving the situation. It restored my faith in the services I have always received on a Marriott property.
Excellent 10.0
Pros: very clean!
Cons: nothing
Okay 5.0
Pros: Location
Cons: Cleanliness, worn out rooms, price. Booking.com charged a lot more than the desk was going to charge me put I was told I had prepaid
Excellent 8.0
Pros: The room slept 3 comfortably
Cons: Prices were dramatically raised fof UC family weekend
Excellent 10.0
Pros: Rooms were great, the breakfast was good and the staff was friendly.
Cons: The AC unit in the room made a bellowing sound, similar to the sound experienced when driving in your car with 1 window slightly cracked.
Excellent 9.0
Pros: Breakfast
Cons: They charged me $290.00 for room damage that has not happen. They say its for just in case but will be reimbursed. I fill that is a bit much.
Okay 5.0
Cons: The breakfast was not good it was just a bag with a banana, muffin, water and a granola bar nothing hot or cereal.
Good 7.0
Pros: very comfortable bed and especially great pillows
Cons: three lights were burned out and the bathroon sink did not drain well.
Okay 5.0
Cons: We were very disappointed in the continental breakfast. The TV in our room did not work. There was not enough toilet paper provided to our room and someone left a used and dirty bar of soap in the shower.
Excellent 10.0
Pros: Very clean and accommodating
Cons: Towel is low quality. Very tainted
Poor 1.0
Pros: It wasn't too far from the children's hospital.
Cons: We called ahead to see if the pool was open, we were told it was open but it was not! I didnt like that our room was not as clean as it should be or that our heat did not work. But mainly I didnt like that the furnace cover was not secured to wall at all!
Mediocre 3.0
Pros: Location
Cons: It was not clean
Excellent 10.0
Pros: The location of the hotel was great. Close to downtown and 71. Easy to get around. Very friendly staff.
Excellent 8.0
Pros: Everything was closed up due to Covid virus.
Excellent 9.0
Cons: the rate charged was higher than I signed up for. Also the parking fee was higher than advertised.
Poor 1.0
Cons: fee for parking
Excellent 8.0
Pros: Free breakfast, the grounds, lobby, hallways, and room were all clean.
Cons: The breakfast was not fantastic but it was edible.
Excellent 9.0
Pros: The breakfast and amenities were convenient.
Cons: There was outside communication to staff members which interfered with staff hospitality.
Excellent 8.0
Pros: Relatively new facility, staff very nice.
Cons: Unattractive area next to the interstate, confusing to find entrance.
Okay 5.7
Pros: Staff was wonderful
Cons: Sugar ants and beetles, horrible part of the city
Good 7.0
Pros: Nice room!
Cons: Staff was a bit indifferent
Springhill Suites By Marriott Midtown Cincinnati - Cincinnati
Rated no. 7
8.2
Excellent 8.2
Based on 414 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
4.0
Location
8.9
Overall
4.0
Overall 8.2 Excellent
Based on 62 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
4.0
Location
8.9
Overall
4.0
Cleanliness
8.4
Comfort
8.5
Location
9.0
Services
8.2
Staff
8.5
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
9.1
Comfort
8.3
Location
9.7
Services
8.8
Staff
9.1
Cleanliness
8.1
Comfort
9.1
Location
8.2
Services
8.1
Staff
9.1
Cleanliness
8.5
Comfort
7.9
Location
8.7
Services
8.1
Staff
8.1
Cleanliness
7.5
Comfort
8.2
Location
8.2
Services
7.3
Staff
8.0

Excellent 9.0
Pros: It was clean and quiet, even though it was close to the highway. It was close to places we wanted to go and had everything we needed.
Cons: The staff could have been a little friendlier and parking was a little confusing.
Good 7.0
Pros: Starbucks in the property.
Cons: Sheets on both beds didn’t seem to fit. All night long the fitted sheet and the mattress cover became untucked and got balled up on the bed. The towels were thin and scratchy and stained.
Mediocre 3.0
Cons: My flight was delayed reached the hotel and they told me they don’t find my reservation. Have to book again a room.
Excellent 8.0
Pros: Location
Cons: Bed cover was dirty. Had 3 guests and towels for 2. I know I can ask for extra, but why should it be necessary?
Excellent 9.0
Pros: Beautiful clean great staff
Cons: I felt it was $$
Okay 5.0
Pros: As far as I know there wasn't any breakfast but had several restaurants in walking distance
Cons: Could of had housekeeping come in to at least empty the trash. they never even showed up.
Okay 4.0
Cons: We were initially given the wrong room. We had requested a queen but got a double. When staff was alerted, they were able to move us to a new room but blamed other members of the staff for the error rather than apologizing. Our new room smelled odd and moldy. It was extremely humid in the room. Parking was also not obvious. There is a large parking garage right next to the hotel so we thought this was the appropriate place to park. Luckily we asked when we checked in if it was ok to park there and were told that no, we were only able to valet park our car. We were told if we left our car on the garage it would likely get towed. There was no information to indicate this on check in or signage to indicate the garage was not for our use. Luckily we asked otherwise our car would have been towed. Lastly, there was a shuttle service to be used by wedding guests. The shuttle broke down so we were unable to use this for transport. We were told they hotel staff was ordering cabs, but after waiting 20 mins with no sign of cabs, we ended up ordering our own and paying for the transport.
Courtyard Cincinnati Midtown/Rookwood - Cincinnati
Rated no. 8
8.2
Excellent 8.2
Based on 62 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.4
Location
8.9
Overall
8.4
Overall 8.0 Excellent
Based on 1,249 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.4
Location
8.9
Overall
8.4
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
8.8
Services
7.6
Staff
8.2
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
6.0
Staff
8.0
Cleanliness
8.7
Comfort
8.8
Facilities
8.6
Location
9.5
Overall
8.7
Cleanliness
8.5
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.5
Cleanliness
8.4
Comfort
8.1
Facilities
7.5
Location
9.0
Overall
7.5
Cleanliness
8.6
Comfort
8.6
Facilities
8.5
Location
9.1
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
9.0
Services
8.2
Staff
8.5

Excellent 8.0
Pros: location
Cons: the drains in the room were slow to not working
Excellent 9.0
Pros: Excellent quality
Cons: It was empty.
Excellent 9.0
Pros: Centrally located, nice hotel and super service
Cons: No
Okay 5.0
Pros: The view from our room and the location of the hotel was fabulous.
Cons: Loads of construction and no pool-to start of! For the price we paid for the weekend I expected it to be a lot nicer! I have stayed at lower rated hotels that were more welcoming and aesthetically pleasing! This hotel is in the prime downtown location-it should be the best of the best! Sadly, besides the location and view, everything about our stay missed the mark.
Good 6.0
Pros: the view was amazingly
Cons: wish dinner was provided also in the restaurant
Excellent 10.0
Pros: Location was perfect.
Good 6.0
Pros: Central Location
Cons: Noisy and very busy. The rooms had very thin walls. Quiet hours not enforced. The stairs from public parking to lobby was very dirty and other stairs had homeless people sleeping in it. Stairs within hotel were blocked and exits had emergency alarms.
Mediocre 3.0
Pros: Good location downtown. Within walking of Great American Ballpark.
Cons: Our vehicle did not fit in parking garage (not absurdly large vehicle), had to self park and pay 1.5 blocks away, staff completely unconcerned by the inconvenience, 2 inches of water in our tub when we checked in.
Excellent 10.0
Pros: The location was good, we didn't have to pay for parking in the morning, the front desk staff was help and recommended a great restaurant nearby, and the room was ENOURMOUS and very well decorated.
Cons: Nope, I loved it!
Poor 1.0
Pros: Great location, rooms, and cleanliness.
Cons: The elevators were not working properly. I paid $--- for a 24 hour stay and 2 of those hours were spent waiting for the elevator or traveling 12 stories by stair.
Excellent 8.0
Pros: location,
Cons: wi-fi isn't free which seems archaic at a higher-end hotel in 2021, and while I realize you can't provide free parking in a downtown metropolis, would be nice if hotel guests at least got a discount
Poor 1.0
Pros: Nothing
Cons: Wasn¿t clean and the Tv was old and didn¿t work
Good 6.0
Pros: Location and room size.
Cons: Hotel is older. Needs a deep clean.
Good 6.0
Pros: View was incredible!
Cons: Cleanliness was poor. Beds were not very comfortable. Ice machine was not working on the floor we were on.
Excellent 10.0
Pros: Convenience to reds stadium
Cons: I wish there was a microwave in the room
Good 7.0
Pros: Location
Cons: No internet
Excellent 9.0
Pros: Comfortable
Cons: No
Poor 1.0
Cons: They wouldn¿t bring us water to our room-made me walk all the way down stairs at midnight for water. Asked for extra bed pillows and they brought me two decorative pillows stuffed in a bed pillow sham. Supplied used shampoo bottles and ceiling caving i
Excellent 10.0
Pros: Stayed there before, love this location
Good 6.0
Pros: The location, parking and within walking distance of Great American Ball Park
Cons: The water in the shower did not work correctly - made taking a shower an adventure.
Okay 4.0
Pros: Location
Cons: Hair in the bath tub called and got another room but that room the carpet was soaked around the ac return.
Good 7.0
Pros: Location
Cons: Parking fee ( no in and out privileges) No lotion or body wash One of the sheets was stained ( probably clean but visible) I was expecting more for the star rating but maybe covid has resulted in some changes to minimize client exposure
Excellent 9.0
Cons: Parking garage and no free wifi
Excellent 8.0
Pros: Location
Cons: Old needs updated
Poor 1.0
Pros: The young man at the front desk  was very nice. His manager however lacked any professionalism. He didn't make eye contact when we asked to speak with him about cigarette smell.
Cons: Room smelled horribly of smoke. immediately called front desk and were told to come down and they'd give us a new room. (  Hotel employeea at the desk apologized and said he didn't have a room available but they'd spray room. NOt acceptable! Gave u
Mediocre 3.0
Pros: Fine dining within walking distance of hotel
Cons: Scenery was awful, cleanliness was not up to par, no amenities in room for price paid.
Excellent 10.0
Pros: Location
Cons: No
Poor 1.0
Pros: The location
Cons: Yes the hotel was very dirty never again
Good 7.0
Pros: Close to my work
Cons: Room was dirty and Coffee maker had seal sticker on saying was cleaned and sealed but when we opened the coffee maker to make coffee there was coffee bag left in it and had mildew all inside was disgusting and hair bathroom floor ,lots homeless by hotel
Good 7.0
Cons: Advertised pool was avail on website, but on arrival we were told it was permanently closed and being remodeled to become a banquet room
Okay 4.0
Pros: It had a good location.
Cons: Needs updating The pool wasn¿t open Parking was horrible Didn¿t even have a place to unload suitcases. Not at all what I expected for a hotel at this price. Would¿ve rather gone to Holiday Inn for cheaper and same quality
Mediocre 3.0
Pros: The location and that is literally it.
Cons: I was very disappointed with the Westin. The room was not up to my expectations at all. Upon entering my room there was a balled up tissue on the floor next to the bed. The bathroom door had stains on it. On the outside. Very strange.
Okay 5.0
Pros: Nothing I've stayed at 2 star places that we're cleaner and nicer.
Cons: The advertised room was 2 double beds and a couch. The couch ended up being Judy a little chair so 1 person in our group had no where to sleep. The tip blankets were disgusting. The had stains and literal chunks of dirt on them.
Good 6.0
Pros: The location is great! Easy walking distance to restaurants, we watched a movie outdoors on the nice screen in front of hotel and next day they had live music, beautiful riverfront park. Hotel design is modern.
Cons: About the hotel: was very dusty ( we had to take zyrtec to sleep the whole family was sneezing). Then need to do good cleaning, piles of dust. I understand we went in COVID season but everything was closed.If bringing pet its concrete city no potty area
Okay 5.0
Pros: I liked the location.
Cons: I didn't like the temperature of the room and the lack of amenities for the cost.
Poor 1.0
Pros: The size of the room.
Cons: Too much to type.
Mediocre 2.0
Pros: Room had a nice view.
Cons: May have been a four star hotel thirty years ago but it definitely is not now. The decor is from the nineties. The carpets are all worn and need replaced. The beds are old and worn out. No water pressure in the shower. Old TV. Poor reception. Overpriced
Good 7.0
Pros: The valet guy and his service.
Cons: Missing items in room.
Good 6.0
Pros: Felicia the front desk lady was amazing and very helpful. She’s an asset to the hotel.
Cons: My room was very basic and plain and nothing to be excited about and just not what I think I’m getting when I’m staying at “The Westin”. I intentionally got a deluxe room and there really wasn’t anything deluxe about it. The net net of it is the Westin, with all of its glory is really when it comes to the rooms pretty basic.
Mediocre 2.0
Pros: Nothing
Cons: I would never stay there again. The Heat was broken in my room, The Parking garage was full so we had to park across the street and walk in the cold, Then the front door was locked so we had to walk all the way around to get in.
Mediocre 3.0
Pros: Location
Cons: The room was dirty. Some substance was all over the drapes, the bathroom was filthy-from the toilet seat to the dirt in corners of the room. Our phone didn’t work. The decorative pillow had a broken zipper and stuffing was coming out. 2 sta
Poor 1.0
Cons: The hotel was worn down and outdated
Mediocre 2.0
Cons: Parking was $17dollars every three hours . There hotel was filled with unpleasant people( homeless, baggers, etc).
Poor 1.0
Pros: nothing
Cons: between getting trapped in the elevator for 15 minutes, our room not having AC, and being woken up by people screaming and fighting each other down the hall, i couldn’t tell you what was worse.
Poor 1.0
Pros: The location is good.
Cons: The front desk service turned out to be deplorable after we realized we had left a pair of earrings on the bathroom counter...no help at all. Our only thought is that housekeeping stole the earrings, since there was no follow up from the desk clerk.
Okay 5.0
Pros: Close to the stadium
Cons: The room never was cleaned and beds never changed no one stepped inside of the room while we stayed
Mediocre 3.0
Pros: The room is relatively clean and staff are ok. No Parking and parking requires additional $17 plus dollars per night.
Cons: The hotel seems to have very few staff working. It is still in COVID lockdown staff level. The bathroom has previous guest hair all over the shower area walls and on the tub. Manager changed the room but other room also has previous guest junk.
Poor 1.0
Cons: Pool closed Restaurants closed Homeless all around hotel
Mediocre 3.0
Cons: Bathroom not cleaned. Very noisy, nasty sounding neighbors.
Mediocre 2.0
Cons: I wait an hour to be able to go into my room since my boos made the reservation with his cc and they need him to authorize late at night by filling out a form even I was agreeing to give my card for security and they have charged me twice from both cards
Okay 4.0
Pros: Location
Cons: Staff weren’t friendly.
Okay 5.0
Pros: The staff wasn’t friendly at all .
Okay 4.0
Pros: Beds
Cons: Room was not clean, had to beg for towels, forget any cleaning service. Hand sanitizing stations were all over the hotel for perception only. Not one was refilled all weekend.
Okay 5.0
Pros: Convenient to the highway
Cons: For being a 4 star hotel, you would think that you would have better ullows than the ones given.
Okay 5.0
Pros: Amenities
Cons: The room was not cleaned. There was food spilled and trash still in the room.
Okay 5.1
Pros: Location
Cons: Room was dirty, sink full of dirt. Linens stained
Excellent 8.5
Free concert at the near-by Taft Theatre. The accommodations are lush and very inviting and the staff was incredibly kind and attentive. We arrived mid afternoon and were able to check in immediately. We valet parked, which is moderately priced, so we didn’t have to worry about finding a spot in downtown. The Westin is centrally located and near a lot of different and cool restaurants. Many things are within walking distance. We ordered room service for the morning and it arrived on time and hot. We will stay there again. Well worth the price! Recommend to fix the Poor water pressure, hot water was off & on.
Excellent 8.5
I stayed at The Westin Cincinnati for one night for a conference. This was my first time staying at a Westin and I was disappointed by the room upkeep and front desk hospitality. I stayed on the 10th floor and I could hear the pipes in the bathroom when the room next to me or above was utilizing the shower or sink. The pipes made a terrible groaning noise and exposed pipes under the sink were rusted. As others have mentioned, the air vents were filled with dust. Also, the room was not cleaned very well, as I was finding blonde hair several times in the room (and I have dark brown hair). When I checked in, there was a lot of water in the sink cabinet. The location of the hotel was great and a lot of places were in safe walking distance. I also think their 3rd floor conference spaces were great for our conference and other large conference. But the actual hotel rooms need a bit more love.
Excellent 9.7
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Staff went out of their way to make us happy
Cons: Bar closed too early
Okay 4.8
Pros: I liked the fact that it was downtown. No breakfast, No wi-if, no parking, AC was turned down to 66 in the room and it was still warm. Pool closed at 10PM... Paids $230 for one night for something that shouldn't have cost over $100 a night. All in all it was just VERY overpriced for what you get.
Good 6.0
Pros: Its in a convenient location if you are in town for business. Restaurants are within walking distance. The airport is a short drive.
Cons: Staff didn't seem to care much about anything. The room didn't feel very clean. The money for the value is lacking.
Excellent 10.0
Pros: The staff was awesome and definitely took care of us! The location is great, right at fountain square within easy walking distance of many places.
Cons: The valet parking charge was kind of high at $30
Excellent 9.4
Pros: Overall, the room/bathroom were clean and quiet - bed was extremely comfortable; full length mirror in room; great lighting around bathroom mirror; rain shower head; complementary water bottle. If you forego full housekeeping (Make a green choice), there's a minimal credit to use at participating food/bev places in the hotel or get SPG Starpoints - good incentive, Westin! Little perks like that are nice.
Excellent 8.2
Cons: It is joined by other shops and free to the public. Dangerous entry late at night. Witness homeless people cursing guests out as they waited for the casino shuttle that partners with Westin Hotel and degrading females. Deserves more security by the door in that area.
Excellent 10.0
Pros: Hotel was clean and very centrally located!
Good 6.3
Pros: Rooms were clean and it was close to a lot of things...
Cons: Halls were a bit drab, music from the square was loud -it didn't bother us but older people may not like it. Probably should make sure guests are aware. Paying what we did ... Wifi should be free!!!
The Westin Cincinnati - Cincinnati
Rated no. 9
8.0
Excellent 8.0
Based on 1,249 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
9.0
Location
8.6
Overall
9.0
Overall 7.9 Good
Based on 800 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
9.0
Location
8.6
Overall
9.0
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Location
8.5
Services
8.1
Staff
8.3
Cleanliness
7.9
Comfort
9.5
Facilities
8.4
Location
9.5
Overall
8.4
Cleanliness
8.4
Comfort
8.5
Location
8.6
Overall
9.0
Services
8.1
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
8.7
Overall
9.5
Cleanliness
8.2
Comfort
8.1
Location
8.5
Services
7.7
Staff
8.0

Excellent 8.0
Pros: The room was large clean and decorated well.. The staff was friendly and helpful. Food for breakfast was good and wait staff was great. Great location near all our planned activities
Cons: We wanted a Queen room but were told there weren't any. There were 3 of us ladies . So I slept on fold out and my 2 friends had to share a queen, luckily we've all been friends for 30yrs . Driving up to hotel and getting bags on cart was difficult as we had to wait a while to get help and almost was hit in the street by another hotel guest trying to pull up to hotel also
Mediocre 3.0
Pros: The Staff was nice.
Cons: I don’t complain much but I regret paying my money to stay here. It was hard to find the hotel, it was black mold in the shower, the breakfast was horrible and they only had one valet working which made me late to my appointment. I paid almost $300 for one night here and will never stay here again. Should’ve followed my first mind and went down the street to The Westin.
Mediocre 3.0
Pros: Breakfast was good. Location was good to the duke energy center. Comfy beds
Cons: Did not have a microwave or mini fridge. Told the desk and she kept reassuring me that EVERY room had those ammenities even though ours did not. She told me she would get one up there and never did the 2 days we were there. When I went to checkout you guys over charged me by $50.
Excellent 9.0
Pros: The breakfast was more than expected and very good! Lots of good choices! Also was pleasantly surprised by the reception on Thursday evening! The servers are very friendly and helpful!! The common areas were expansive and well decorated and inviting!
Cons: Desk clerk could have been more knowledgeable about directions for out of town guests. Did not have a map to show us. Also did not explain how room key unlocks elevator, but we figured it out! Perhaps she was new!
Mediocre 2.0
Pros: location was very convenient.
Cons: Staff in the reception, they were so lazy and not polite. bad customer service. Coffee was out so I asked guy in the reception to make, but he said he cannot do that because it takes a time.
Poor 1.0
Pros: Nothing at all, terrible experience. Staff was rude, and I got double charged which I am still having to fight to get my money back.
Cons: terrible experience. Staff was incredibly rude, and discriminatory, and I got double charged which I am still having to fight to get my money back
Excellent 10.0
Pros: Location
Cons: It was great
Excellent 9.2
The hotel room was a bit strangely laid out, but it was clean. Staff was very friendly and can’t beat this location!
Okay 5.0
Pros: It has a very good hot breakfast...
Cons: The valet lost my keys.. was there 3 hrs longer than anticipated..
Good 7.9
Loved location, walk in shower, offering of free break Young man working at breakfast was superb!!😀 Wish there was a mini fridge and microwave in room. Overall stay was great for a weekend.
Excellent 9.0
Pros: It was close to dining
Cons: We had no internet for our stay
Good 7.0
Pros: Way overpriced for a old hotel. Restroom floor was a slip hazard with the shower that drained onto the rest of floor.
Cons: Price and bathroom floor-very slippery. I fell once
Good 7.0
Pros: Location
Cons: Sloppy Covid precautions
Good 7.0
Pros: Good sized corner room with a view.
Cons: Parking is not easy. Garage is next door but you have to walk half a block to get to the elevator to the garage. Staff did not talk kindly about another guest who had a problem as I was checking in.
Mediocre 3.0
Pros: The Staff Was Nice.
Cons: I Didn’t Like That I Didnt Get The Room I Paid For. The Staff Was Nice But For Forgetful. The Staff Knew They Didn’t Have Queen Size Double Bed Rooms But Did Not Say Anything Until I Paid And Check The Room For Myself And She Charged My Debi
Excellent 9.4
Pros: Location price room
Cons: Staff was a bit rude and gave misinformation
Excellent 8.2
Pros: It was a solid delivery of the Hampton inn product.
Cons: An indoor pool would have been really nice to have.
Excellent 10.0
Pros: Great location and very nice rooms.
Good 7.0
Pros: The location of the hotel was fine as we were attending a Cincinnati Reds games. The breakfast buffet was adequate with a nice selection of hot/cold entries.
Cons: This hotel is sharing space with a Homestead Suites in the same building. It is a little confusing at first. The breakfast actually looked a little better at the Homestead Suites. The construction out side was annoying.
Okay 5.0
Pros: breakfast
Cons: no refrigerator in room
Excellent 10.0
Pros: Cleanliness & location
Cons: Everything was great!
Excellent 10.0
Pros: It was very clean and safe.
Cons: No.
Poor 1.0
Pros: Breakfast
Cons: Room was not clean.Ice bucket had room temperature water in it.The top bed sheet has several spots of BLOOD on it.Manager promised to process a refund two weeks ago.No credit on my debit card.Miserable overall experience!! I am lighting up social m
Excellent 10.0
Pros: Loved the updated rooms in a historic building!
Cons: No- very nice. Although, lost a pair of prescription glasses, and hoping their customer service comes through looking in the room for them!
Excellent 9.0
Pros: Close to convention center, restaurants and shopping. Easy exit from I-75
Cons: Valet parking room was a little tired. As first impression, I wondered what the hotel was like. But once away from the valet office everything exceeded expectations.
Excellent 10.0
Pros: While looking for a hotel to book, the pictures of this place instantly caught my eye! It was located directly downtown, about a 5 minute walk from Underground Railroad museum & Ohio River! The room was very clean, breakfast was yummy! Over just pleased!
Cons: The $25 overnight valet parking was a hidden fact I did not know about until I arrived at the hotel. Was not expecting....
Excellent 10.0
Pros: Super room
Cons: I wish we had known about the cost of parking. I figured it would be a small charge.
Excellent 8.5
Pros: Liked the room and bed. The staff was extremely helpful, they made the stay quite enjoyable as we were not familiar with the area. Breakfast was good with a friendly staff, again. Good location, within walking distance to quite a few venues.
Cons: The view was of some rooftops, not the best but you are in the city. The shower was bad as the water got all over the floor when you opened door to step out. Water collected on the door edge and soaked the floor. The air temperature was hard to control with the thermostat. The light switches were confusing. I am all for saving water by not washing towels but how about a place to hang the towels, that would be helpful.
Excellent 10.0
Pros: Room was immaculate and quiet and  at the front desk was amazing!!
Excellent 9.0
Pros: Location was great. Not a far walk to any venues. Staff was very courteous. Room was clean and the free breakfast was a great bonus.
Good 7.0
Pros: Location,breakfasts were good,hotel was very clean
Cons: We were given a wheelchair accessible room and had no need for it, all the low appliances and no water containment in the shower were a bit of an Inconvenience
Excellent 10.0
Pros: Employees were pleasant and helpful. The rooms were clean and comfortable.
Cons: We had to valet the car but that was because we were not sure about driving around downtown Cincinnati. The waffles at breakfast were tough.
Hampton Inn and Suites Cincinnati - Downtown - Cincinnati
Rated no. 10
7.9
Good 7.9
Based on 800 reviews
Details
Reviews

Cleanliness
7.7
Comfort
8.0
Facilities
8.5
Location
8.8
Overall
9.3
Overall 7.9 Good
Based on 606 reviews
Cleanliness
7.7
Comfort
8.0
Facilities
8.5
Location
8.8
Overall
9.3
Cleanliness
7.5
Comfort
7.9
Location
8.9
Services
7.6
Staff
8.6
Cleanliness
8.0
Comfort
9.0
Facilities
7.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.0
Comfort
8.4
Location
8.8
Services
8.1
Staff
8.9
Cleanliness
7.9
Comfort
8.0
Location
8.6
Services
7.8
Staff
8.4
Cleanliness
8.0
Comfort
7.3
Location
9.1
Services
7.6
Staff
8.3
Cleanliness
7.5
Comfort
7.5
Location
8.6
Services
7.3
Staff
7.7

Poor 1.0
Pros: I was triple charged! triple!
Cons: they have no accountability as I’ve fought this 3 times
Excellent 8.0
Pros: Loved the location. Breakfast was good. Room was spacious. People were very nice. Never used the pool, but it looked inviting.
Cons: Area from the parking garage to the lobby definitely needs work. Price seemed high when there was nothing going on in the area. We decided to stay there because we liked the area, but that really seemed high.
Good 7.0
Pros: It's in a beautiful location on the riverfront.
Cons: We didn't have heat in our room and it unfortunately gets cold by the end of October. We were told that a technician could be sent in the morning and that a comparable room was not available. The am staff was very apologetic and agreed to partial refund.
Excellent 9.0
Pros: Breakfast and Location were Great.
Cons: Didn’t like that when you come in from garage you have to go up the stairs and not an elevator. When you have kids and several bags that’s a lot even if it’s only a few stairs.
Excellent 10.0
Pros: For how fancy this hotel is they need a flower and chocolate service lol. Other than that it was amazing.
Good 6.0
Pros: Location was GREAT!
Cons: Room had LOTS of stains on the carpet, tub was very slow to drain, vent fan (located on the wall of the shower) was dirty and the bathroom itself was dirty. There was the happy hour, but no snacks. Have been to other Embassy's during covid and they at least provided bagged snacks.
Okay 5.0
Pros: Location was within walking distance of everything we were there for. Staff were friendly. The view out our room was absolutely beautiful.
Cons: Cleanliness of room. Hair coming up from bathtub drain. Carpets and furniture stained horribly. Room smelled like damp musty water/ cat urine. Complimentary breakfast was not available during times stated so did not get to enjoy. The layout of the hotel/ parking garage does not make sense at all.
Excellent 10.0
Pros: In a location that was central to our needs. The size of the room, the refrigerator, microwave, free drinks and breakfast. We attended a Bengals game and had family visit us at the hotel.
Cons: The room could be a bit more updated, doors furniture. I could never figure out how to get the cleaning staff to come to our room, but that wasn¿t a big deal to us. The parking is not ideal, multiple elevators and long walks.
Excellent 8.0
Pros: Location, safety, breakfast
Cons: The shower drain was not good and the room stayed pretty hot.
Poor 1.0
Pros: The view
Cons: The pool was not working and was not told till we arrived. Very bad hotel for kids!! For --- a night, everything should have been perfect. Worst hotel I have ever been to! I come from a town with 2 luxurious hotels and would have had a better time home
Excellent 9.0
Pros: Breakfast. Quietness. Clean
Cons: We had faucet that wouldn't shut off. They didn't answer desk phone Sun morning, or come fix faucet even after we left room. Strange
Okay 4.0
Pros: Location was beautiful!
Cons: My room was NOT @ALL PRICE WORTHY! Stained towels,Dirty wardrobe doors,visible Crusted pipes in bthrm, Filthy Vents,Dust all over bathroom, stains all over doors and carpet, filthy foyer/garage entry,etc. I understand the pandemic but NOT acceptable for $
Mediocre 3.0
Pros: Location within the Cincinnati metro area.
Cons: No bell hops. No valet. No luggage carts. Lobby was on second floor. Two elevator banks between garage and room. Pull out bed was filthy. Room phone didn't work. No restaurant in hotel.
Poor 1.0
Pros: Staff was friendly.
Cons: Pool was closed. That was the only reason we got the room. Also, it was very cold in my the room. Temp wouldn¿t go higher than 68.
Good 6.0
Pros: The atrium area was neat, the location was great, staff was friendly during check in
Cons: Check in wait was long, one employee up there doing the work of 10 people, the rooms smelled a tad musty, only one pillow for the sofa bed, we believe we lost my daughter's cell phone in our room and we've had to call every day since then to check and no
Good 7.0
Pros: The bed was very comfortable the staff ⭐⭐⭐⭐⭐ They really explained everything patiently as we are from out of town. I believe it was Erin and another lady. Awesome!!
Cons: The bathroom was very dirty and had little pieces of plaster under the sink.
Excellent 10.0
Pros: Cleanliness, great staff, beautiful hotel
Cons: No
Good 7.0
Pros: LOCATION AND STAFF WERE BOTH GREAT
Cons: The room was a little dated and not clean. The carpets were stained, an old room key holder and gum on the floor, and the bedspreads had cigarette holes. Not what you would expect from a 3-4 star hotel. The hotel layout was odd to get access to desk/room.
Good 7.0
Pros: We stayed in a king suite with the river view and the view was beautiful! I loved the proximity to downtown Cincinnati and that the hotel was easy to get to and from.
Cons: The (lack of) cleanliness and the ¿breakfast¿ were not what I expected for 4 star hotel, even considering COVID.
Excellent 9.0
Pros: Roomy, clean, comfortable bed and pillows.
Excellent 8.0
Pros: It¿s spacious
Cons: The pool isn¿t open
Good 7.0
Pros: The hotel lobby and rooms were both nice
Cons: Cleanliness was a recurring issue throughout our stay. We were also woken up by the fire alarm and department, but realize that was likely out of their control.
Excellent 10.0
Pros: It was very spacious and beautiful. The beds were so comfy, even the pullout sofa was comfy.
Cons: My only problem was their pool, bar, and their breakfast wasn’t open due to COVID.
Mediocre 2.0
Pros: The staff was nice and courteous and the location of the hotel is good. Nice view over looking the Ohio river and bridge
Cons: When I first checked in going to my room I see a food spill on the steps by the main elevator. I reported the spill immediately. When I checked out in the morning the spill was still there. Room freezing cold. They gave me a space heater. Shower ice cold
Excellent 10.0
Pros: Very friendly staff
Cons: Very friendly staffno
Okay 5.0
Pros: Peaceful area
Cons: The Wi-Fi was down all weekend and was not informed, I had Enquire about it, I am a Travel Agent and I know I lost business all weekend and then didn't get a commission from that hotel and the Free breakfast was terrible and Free drinks was terrible to.
Good 6.0
Pros: Location
Cons: Room was not well lit and heat did not work. Not worth the $
Okay 4.0
Pros: The free drink tickets to the bar and the staff were nice.
Cons: You could hear everything through the room, peoples conversations above/next to us and people in the common area. Our room smelled like mold and the bathtub did not seem very clean. The cold bag breakfast was gross.
Excellent 10.0
Pros: The hotel ambiance was relaxing and the staff was extremely welcoming to our family. The room was luxurious and made you feel like you were royalty. The waterfall in the lounge area is beautiful and very peaceful to sit near. 5 our of 5 stars!
Cons: We were there celebrating our twins birthday. My wife and kids wished we could have stayed another night or two. I wish I could've afforded to do so, but enjoyed the stay regardless!
Excellent 10.0
Pros: We ended up having a king suite when we got there and it was very spacious and very clean. Staff was very nice and helpful Also enjoyed having the 2 drinks per person in the evening included
Cons: Nothing really because all hotels are limited to some things since covid started. So due to covid the restaurant and bar aren’t open
Mediocre 2.0
Pros: The rooms were big and roomy
Cons: I caught bed bugs
Poor 1.0
Pros: The view ...
Cons: The room was disgusting. I am very disappointed. I feel I wasted my money and was very unhappy.
Okay 5.0
Pros: Close to the city
Cons: Did not like how to get to the lobby when you came in the front door. Didn’t have information how to get to the lobby. Parking would not be handicapped easy
Okay 4.0
Pros: The location
Cons: They did not inform us of the horrible breakfast and lack of housekeeping
Good 6.0
Cons: Hotel staff were abrasive and rude, amenities we're nothing like what was described in site, or like the same hotel chain in Indiana where I stayed the weekend before. There was no free parking had to pay for parking at 20 dollars a day.
Good 6.0
Cons: I've stayed in plenty of embassy suites this one was not up to par my bathroom had old towels in it room had tares in the carpet I had half a roll of tp and you have to pay for parking lobby is on the 2nd floor i was asked daily how to get in
Good 6.0
Pros: Beautiful and our room was amazing though we had to wait 30 mins but it’s ok staff was decent but they upgraded our room and it was amazing with a gorgeous view
Cons: Didn’t like how they didn’t clean up birthday cake from some surfaces
Poor 1.0
Pros: The open floor plan
Cons: Our hotel room was literally falling apart. I took several pictures. Towel holder falling off the wall, cracked & moldy shower, tv stand that fell apart. We arrived @ 7:10 to check in & waited in line until 7:32 only to be told evening rec. ended @ 7:30.
Good 7.0
Pros: Room was as described.
Cons: I was disappointed in the shower being dirty. Need to update website about no pool or breakfast!
Okay 4.0
Pros: it was a very pretty place with friendly staff.
Cons: The heat in our room did not work. Maintenance came and tried to fix it but it still did not work. There was ice on the windows we absolutely froze.
Okay 4.0
Pros: Happy hour and size of room
Cons: I booked 2 rooms on one reservation and they only had 1 room. I am now dealing with hotel as they charged me for the 2nd room
Poor 1.0
Pros: Going home was my favorite part.
Cons: I had a multitude of issues with this hotel but your survey would not let me explain all of them properly and I ran out of characters. Also, your website, the itinerary confirmation email, the hotel's Facebook page nothing said anything about renovations.
Okay 5.0
Pros: The hotel is close to the shuttle to the Reds games.
Cons: It was in full remodeling - not the same hotel we have been to in the past. .. disappointing! When we made the reservation, the remodeling was supposed to be completed by April. The room was great (though dust was on the TV), the hotel as a whole was poo
Mediocre 2.0
Pros: The room was spacious
Cons: When we booked this hotel nowhere did it state that the entire first floor was under construction, the entire first floor! My allergies & sinuses went crazy with the amount of dust that was floating in the air giving me a nasty headache the entire sta
Okay 4.0
Pros: Staff
Cons: Renovation was a problem
Okay 4.0
Pros: Location Breakfast
Cons: Hot water went out Lots of construction and renovation ongoing Parking spots are only big enough for compact cars.
Excellent 10.0
Pros: The hotel is in a great location, the breakfast was fantastic and the room was very clean. The bathroom however could have used a fresh coat of paint on the ceiling as I could visibly see water marks on tge ceiling.
Poor 1.0
Pros: Location.
Cons: Was told we booked a single King and received double twin. Showed the staff my reservations and said they could not change it even though the place was half full.
Mediocre 3.0
Cons: Give one one bed instead of two can turn it for more revue.
Mediocre 3.0
Pros: TV didn't work, and staff came over very fast and fixed it.
Cons: No free breakfest for such hotel is BAD. In fact the Breakfast costs $19 for adults and $9 for kids. Not for middle class people.
Poor 1.0
Pros: Location
Cons: Hotel staff were rude and did not address issues that occurred during our stay. Hilton's policy is to "Make things right" if you are unhappy with your stay. We made it clear that we were completely unsatisfied and absolutely nothing was done.
Poor 1.0
Pros: I have nothing positive to say about this hotel.
Cons: The staff ruined my families stay immediately. Very rude staff, messed up reservation, messed up our package that arrived. There is not enough room in this space to tell you how awful this experience was. I will NEVER stay here again.
Excellent 9.7
Pros: Great location
Excellent 9.4
Pros: The bed was very comfortable. The room was very clean. There is a cool macaw in the lobby that will say "hi" to you if you say hello! Free breakfast! Very friendly staff! There is a free shuttle from the hotel to Horseshoe Casino.
Cons: Our room was probably not used recently because the water ran brown for a few seconds in the facets. Pool is being worked on until Feb. 2016 so we could use the neighboring hotel's pool but it seemed like to much of an inconvenience especially in December. You have to pay for parking.
Good 7.3
Pros: Close proximity to the sport events
Cons: Somewhat pricey and the rooms are in need of some updating ... bathroom was pretty old
Embassy Suites by Hilton Cincinnati RiverCenter - Covington
Rated no. 11
7.9
Good 7.9
Based on 606 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
7.1
Location
8.5
Overall
7.3
Overall 7.1 Good
Based on 912 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
7.1
Location
8.5
Overall
7.3
Cleanliness
10.0
Comfort
6.0
Facilities
7.0
Location
10.0
Overall
7.0
Cleanliness
7.8
Comfort
7.9
Location
8.5
Services
7.7
Staff
8.1
Cleanliness
7.6
Comfort
8.0
Facilities
7.6
Location
9.2
Overall
7.6
Cleanliness
8.0
Comfort
7.2
Facilities
6.0
Location
8.4
Overall
6.7
Cleanliness
8.0
Comfort
8.0
Location
8.4
Services
7.5
Staff
8.3
Cleanliness
8.5
Comfort
8.2
Facilities
8.0
Location
9.2
Overall
7.3
Cleanliness
8.1
Comfort
8.3
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
7.4
Comfort
7.8
Location
8.3
Services
7.7
Staff
8.3

Good 7.0
Pros: The bed was comfortable. Staff was helpful and friendly.
Cons: My fridge was not cleaned out. There was an old sandwich in the fridge. My switch didn't work to heat the bathroom floor. Only half the lights worked on the bathroom mirror.
Excellent 10.0
Pros: It was a beautiful 😍room
Cons: N/A
Mediocre 2.0
Pros: Service was horrible from check in wanted to charge more than on-line confirmation, failed to tell us we need to call for room service in AM so no room service when returned to room next afternoon, called the next 2 days but on our last day no coffee refills already not having a good experience we ran out of facial tissues and toilet paper before we left Expected a lot more from a Hilton’s managed hotel Disappointing
Cons: See above
Good 6.0
Pros: The room was very spacious and pretty. We loved the bathroom.
Cons: We arrived after 5 pm our room check in time was 3. We had to wait for the room to be cleaned. The public restroom had a disgusting clog. There were no paper towels both times I used the public restroom. The bathtub took hours to drain.
Poor 1.0
Pros: Decor.
Cons: Alot. Very disappointed in this hotel. I will never stay again.
Mediocre 3.0
Pros: Bed was comfy
Cons: It was not clean, the towel rack had been pulled out of the wall, there were scratches all over the floor, Half of the lightbulbs were burnt out or not even in the socket. It was gross. Wouldn¿t stay again
Excellent 10.0
Pros: The room was beautiful and very clean. The lady bartender was excellent. The tub was amazing. And the beds were so comfortable
Cons: The front desk staff didn't seem to know the answers to my questions. No free breakfast. Couldn't get in touch with the front desk once we were in the room.
Excellent 10.0
Pros: Great room
Mediocre 3.0
Pros: Location is convenient to many venues, though Panera's was closed indefinitely, a real draw back since the hotel doesn't offer much in terms of breakfast
Cons: The service and decor are pitiful; this used to be my favorite hotel, now it looks like out of an IKEA catalogue without warmth or character; the atmosphere is depressing, no life, horrid picture in lobby, lumpy mattress, scratched up wood floor in room.
Excellent 8.0
Cons: The floors were filthy in the hallway and in our room. Toothpaste left on the sink showed they hadn¿t cleaned thoroughly.
Excellent 9.0
Pros: Extremely clean
Cons: Was billed wrong. Have to call about that still.
Poor 1.0
Pros: The bathtub.
Cons: I had to move rooms 3 times. I was supposed to move a 4th time but I refused. The first room was not what I paid for. The second room the carpet was extremely wet. And the third room randomly had was come out of the light fixture in the bathroom.
Poor 1.0
Pros: Nothing. Got there and the floors where dirty, there was a 1 inch gap between the room door and the floor and the entire floor smelled of marijuana and tobacco. We left immediately.
Cons: See above.
Poor 1.0
Pros: Location only.
Cons: I did not receive a room with two beds, as requested/confirmed. Because the room did not have two beds or a pullout couch, two of my guests were forced to stay elsewhere. This disputes the purpose of a family reunion. Also, the comforter was dirty.
Poor 1.0
Pros: Room 211 was very spacious and clean.
Cons: The hotel bar was closed and the noise from the hallway and outside street in room 211 was loud. It was hard to get a good sleep.
Excellent 9.0
Pros: The Staff was welcoming and friendly. The room was clean and recently updated
Cons: The cleaning product/air freshener was too strong and left a lingering scent that did not dissipate for the duration of our stay. It was a bit overwhelming.
Excellent 10.0
Pros: very nice staff helpfull
Cons: na
Good 6.0
Pros: The room seemed very clean, we found it easily and we did not have to go very far from the elevator.
Cons: We had not been since it was renovated. We very much preferred the charm and uniqueness prior to the renovation. The bed was pretty hard and uncomfortable.
Mediocre 2.0
Cons: Between construction and no parking , no valet, no bell service. I don't consider this a functioning hotel right now.
Excellent 9.1
Pros: Very comfy beds, nice decor, great big tubs.
Cons: Took four tries to get us a room (broken AC, miscommunication, etc) but the staff was super nice about it.
Excellent 10.0
Pros: The peacefulness.
Cons: No.
Excellent 10.0
Pros: The shower and tub were amazing!!!
Cons: The noise was very loud. You could hear the next room’s door shut and it would wake you up. Also the road outside our room it sounded like cars were racing and it was even louder and woke us up.
Okay 4.0
Cons: Its says the free internet and parking but the truth is not so i had to pay the internet and parking fees which is about 80$
Excellent 9.0
Pros: Old world charm but with modern conveniences
Cons: No parking lot or agreements with nearby garages. Add at least $12 per night to pay for paid lots
Okay 5.0
Cons: Not in a great area of town and very dated. Not at all what I expected for the price. I had to clean the hair clog out of the tub before I could finish my shower. Room reeked of an overpowering air freshener trying to cover up a bad odor.
Mediocre 3.0
Pros: The location
Cons: The comforter and sheets, although clean, had rips and tears in them.
Excellent 9.0
Pros: The heated floors
Cons: Some shower heads did not work.
Mediocre 2.0
Pros: Nice lobby
Cons: Receptionist was bland with her personality, gave me a small room I booked a larger one. Room wasn’t the cleanest, sink was clogged, phone lines were down and ice machines were not working. Was told the jacuzzi suite was really expensive as If I co
Excellent 10.0
Pros: the staff, the cleanliness & the hotel was great, the rooms were cozy & warm!
Cons: pictures were misleading.
Okay 4.0
Pros: I liked that you could pick the floor plan of the hotel that you wanted and all the extra amenities it came with. Also the building was building was beautiful.
Cons: I was not pleased! I am very upset! I spent a great Money for the luxury of what you guys had to offer but I didn’t get the room I requested the front desk said she liked the one she picked better then mine and wouldn’t let me choose my room
Good 7.0
Pros: Parking was an issue, but my fault for not realizing the style hotel I was booking or it’s location.
Cons: The used Kcup Sitting on the entertainments center when we entered the room set the mood.
Poor 1.0
Cons: TV did not work. Told that they were under contract with dish network and that it would go out frequently. Lit with wretched LED lights NO soundproofing. I was awake from banging and loud chatter from 3 -4:30 am No answered at front desk.
Okay 5.0
Pros: In my opinion this is definitely not a 4 star hotel.
Cons: The room was pretty depressing.
Good 6.0
Pros: The rooms were amazing, we had a king size with a fireplace and it was perfect for us. The one site restaurant served wonderful food, and the people were friendly and accommodating.
Cons: Valet was $40 overnight, and there was no other parking option, so for 2 nights we had to pay $80. The hotel put a $200 hold on my credit card upon check in, and didn’t inform me they would be doing so and left us stuck with no money. Very frustra
Mediocre 2.0
Pros: The shower had 2 shower heads so that was nice.
Cons: Wasn't very clean. Staff was rude. Room was too small.
Mediocre 2.0
Pros: The hotel was beautiful and in a good location. It had nice amenities and the two gentleman that checked us in were extremely friendly and helpful. They told us history about the hotel and were very pleasant.
Cons: The manager that helped me the following day with an issue that I had was terrible. She was rude & inconsiderate- She would not listen to me and was a horrible representation of how an ideal customer service representative should behave. The worst.
Okay 5.0
Pros: Location, room size and price
Cons: The heater made a loud tapping noise all night which did not make for a good nights rest.
Okay 5.0
Pros: The location
Cons: Our room was very, very small.
Okay 5.0
Pros: Location was good
Cons: $25-40 for parking is ridiculous. And the price isn’t really as quoted when there are $30 in fees. Also wanted to put everything on my card which I didn’t like the push! And $4 for a bottle of grocery store water, seriously?
Mediocre 3.0
Pros: Clean and nice
Cons: AC in room did not work. The room never got cooler than 75*. I told the lady at the front desk when checking out and she just shrugged it off and said thanks for letting us know. Horrible sleep because of the temperature.
Good 6.0
Cons: I was charged $8 for water that was never even left in my room. I told the housekeeper and she said she would take care of it. I was charged anyhow
Good 6.0
Pros: Location, could get to everything we wanted to see or go, just by walking
Cons: Ice and vending machines not being on every floor. Also you pretty much had to use valet parking. You just couldn't do it on your own
Mediocre 3.0
Pros: Best, the room was clean.
Cons: Did not like; i was double charged for valet. Waiting to hear from valet managerment.
Good 6.0
Pros: Great location! Friendly staff and beautiful entrance to the hotel.
Cons: Floor was not level, heat/air hard to figure out, shower/tub combo was difficult to get in & out of and water temperature was difficult to regulate.
Good 6.0
Pros: None
Cons: I had an inside room without windows. It was very noisy from the hotel lobby. I called about 5 times for a room service - no one picked up the phone. There was no laundry bag... finally I don't know the reason - my body was very itch in the bed.
Poor 1.0
Pros: The young lady at the front desk was very nice until they changed shifts
Cons: It was not four star by far I didn’t like that there was no one to complain to the toilet didn’t work and they had an air conditioner sitting in the middle of the room that was loud
Okay 5.0
Pros: Room was nice
Cons: No parking at the hotel, also found lipstick on the comforter
Poor 1.0
Pros: Nothing. This hotel was dirty and elevators wasnt working
Cons: 1.elevators wasnt working 2.checked me into a room that reeked of cigarette smoke. 3. New room remote didnt work 4.New room door was damaged had to be repaired. 5.housekeeper entered our room on early morning of our checkout
Mediocre 3.0
Pros: Quiet...large bathroom
Cons: Unfriendly staff Lack of natural light and poor lighting in atrium Uneven floors Got a tub instead of a shower
Poor 1.0
Pros: Location
Cons: They were not accommodating to the needs of my room.? The phone was not working so we had to go down to front desk to speak with them several times and couldn't call valet services. Our room was never cleaned during our stay.
Good 7.0
Pros: Great location. Interesting (very nice) style and layout of the room.
Cons: The room was very loud - footsteps on the squeaky floors of people moving around in the room above us made it difficult to sleep. The bathroom door was not solid and it detracted from privacy while in the bathroom.
Okay 4.0
Pros: The location was perfect being in downtown and walking distance to several attractions.
Cons: The hotel hot water was not operating and they promised a discount on the rate, but no discount was received due to the inconvenience.
Poor 1.0
Pros: Excellent location, clean rooms, friendly staff.
Cons: No sound insulation from hallway, it was amazingly loud. The sounds insulation from the street was also very bad, enough that I would never stay here in the future.
Okay 4.0
Pros: It was a Nice Hotel for our short notice plans.
Cons: The room was cleaned,However there was a used bar of soap in the shower Which indicates this area did not get the attention it should.My wife declined to shower.The floors and balcony area had loose dirt.I would not pay ---+for this room.
Good 6.0
Pros: Location and was clean
Cons: Didnt give an option for double beds saying if they were not sold out i woul have to pay an additional $100 for that option.
Good 6.0
Pros: Location
Cons: I couldn't reach anyone by phone.
Excellent 8.5
Despite being in the midst of a renovation (which DID NOT affect our stay at all) the hotel was beautiful. I’m not sure what the rooms looked like before but I can tell you that they are well situated and kept. Very clean and updated. The staff was very friendly and helpful. I’m very pleased with my selection. I will be staying here the next time we’re in town.BATHROOM...the jetted tub was a state-of-the-art spa unto itself, and the shower (with about a dozen doodads and rainbars) was approximately the size of a football field..the staff were extremely helpful and friendly...We are looking forward to returning...don't be put off by the negative reviews! Just request a renovated room! Parking was made easy by valet parking, just expensive
Mediocre 3.0
Pros: The rooms was clean and modern
Cons: The room was very loud. I could hear everything echo from the hallway, and my thermostat clicked constantly through the night
Okay 4.2
Pros: Do not stay here until mid June No amenities Hotel had construction until 830 at night
Cons: Hotel was misrepresented, awful experience and really expensive for having no amenities and the noise
Okay 4.5
Cons: Was not informed when booking that hotel was under major renovations and without any convenient amenities. The construction noise was incredibly loud and made resting in the room during the day impossible.
Okay 5.7
Pros: Original staircase
Cons: Rooms look like boring suburban hotel. Door let in all sound. Floors are fake laminate. Bring back the charm of the old hotel. :(
Good 6.0
Pros: Rooms are cool, clean and maintain the old boutique style without comprising on quality
Cons: The current renovation has this hotel feeling very closed off and providing nothing in the way of ambiance for the cost and supposed quality of the hotel. Although it may be necessary and some warning was given, this did not feel like a high end hotel and price/value definitely did not reflect in the current downgrade of quality. When done I’m sure it will return to it rating, but I wouldn’t touch this place until then.
Excellent 10.0
Pros: I took a Greyhound from Detroit, and when I booked those tickets, Kayak sent me to a deal (although they took a cut.) So, a room that normally cost about 150 was 77 on the site. After “fees and tax” that went up to about 101.50. In any case, I had a nice stay in a nice room downtown within walking distance of anything I needed or wanted. At one point, the room was cold and I didn’t think the thermostat was working correctly. They couldn’t get anyone to look at it, so I got to sleep in another room. So, at one point I had 2 rooms because I didn’t have to move my things out of the cold room. Also, I ordered a chicken wrap off the late night menu but didn’t know it had onions on it. I had to order a salad instead and they didn’t charge me. Very accommodating service. Also enjoyed the smart TV so I could watch my own Netflix account. Food was pretty good.
Cons: Construction. But they did their best to work with me. And of course things were a little pricey. No vending machines, so a can of coke cost 3.75. The sticker shock for breakfast: since the order card didn’t have prices, I thought that the list of items I checked were a part of a package deal. I ended up paying 76 for breakfast! I wish I had known. Seems a little underhanded. To charge that much for food and drink, at least let the guest know! I could have stocked up at the CVS down the street, but alas, there was no refrigerator.
Good 6.0
Pros: Cleanliness of the lobby and ease of valet parking.
Cons: Room smelled when we arrived. No slippers, missing robe, tub was dirty and there were no remotes. The air didn't work very well at first. Ordered room service and it was cold and disgusting. $60 worth of food that wasn't even eaten. The price of the hotel room was overrated. The bar downstairs said it was closing at 1am. We came back from our show early to grab a drink before heading up to our room and the bar was closed at 12:30am. Unhappy customer and will go to the Westin from now on.
Excellent 9.1
Pros: The building, facilities, & staff were all very nice.
Cons: Very minor things, but our bathroom TV remote battery was dead. Also a notice before arriving at the hotel that the water pump system was going to be being worked on & we would have no water from midnight until around 6 a.m would have been appreciated.
Good 7.7
Pros: The hotel was beautiful and comfortable and the location terrific. Very centralized location--easy to walk to area sites and restaurants.
Cons: The wifi internet was extremely spotty and rarely worked which was disappointing and made working remotely difficult.
Excellent 10.0
Pros: Loved theroom, comfort and the bathroom. Also enjoyed lobby bar.
Excellent 8.5
Pros: Location and very friendly staff.
Cons: Rooms were kind of small. Window to look out was very small.
Okay 4.8
Pros: Location was perfect. Right inside of everything. Valet is great!
Cons: The bed felt cheap and hard. Did not get any good sleep at all and you would think after driving 10 hours in the road that day it would be easy to sleep, but the bed was old as well as all of the furniture around.
Excellent 8.5
Pros: The hotel is located in the heart of downtown Cincinnati and there was plenty of entertainment and restaurants located nearby. The room was clean and the staff was very friendly. The hotel ultimately served its purpose as a place to sleep for the night.
Cons: The furniture was a bit dated and the layout of the room lacked any real appeal. The pictures online and the four star rating seemed to be a bit exagerated. I would rate the hotel three stars overall.
Excellent 8.5
Pros: I am rating The Hampton Inn. Really nice hotel.
Cons: The Hampton Inn was a really nice hotel but it wasn't the hotel I reserved. I was looking forward to stay in The Cincinnatian because of the historic background and wasn't expecting at all not to be nofied in advance about their problem with hot water. We could have rescheduled our trip. They relocated us and it was a nice place (can't complain about it) but a modern hotel was not what we wanted.
Excellent 10.0
Pros: Staff very friendly and accommodating. Room was very clean and the bed was so very comfortable! Will definitely recommend to friends and family! Looking forward to revisiting the next time we are in the area. .
Good 6.8
Pros: The Location is prime. Perfect for downtown Cincinnati. The staff was nice and quick about check-in and check-out. The bathroom was awesome. It was big and remodeled with a giant tub.
Cons: The bedroom itself was not impressive. I expected a historic feel, but just got more of an old and musty feel instead. The comforter wasn't clean (had to brush it off before we could lay on it), and the room itself just didn't seem clean. There was also a sunlight which would have been fine, but when you looked up it was covered in dust and dirt.
Mediocre 3.4
Pros: Only the location
Cons: Staff and front desk not profession. Make us wait so long and then can find room for us even we made reservation ahead! Scary inside as well! Not worth is pay this price
Excellent 10.0
Pros: Staff was great!
The Cincinnatian Hotel, Curio Collection by Hilton - Cincinnati
Rated no. 12
7.1
Good 7.1
Based on 912 reviews
Details
Reviews

Cleanliness
6.0
Comfort
5.6
Facilities
5.6
Location
6.0
Overall
5.0
Overall 6.0 Good
Based on 5 reviews
Cleanliness
6.0
Comfort
5.6
Facilities
5.6
Location
6.0
Overall
5.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
6.6
Comfort
6.0
Facilities
6.0
Location
6.6
Overall
8.0

Mediocre 2.0
Pros: Nothing
Cons: This is not a B&B. No sign outside. It was a spare, unlocked room in someone's house. Yard unkempt. Little furniture --odds and ends. Grimy. I would not have wanted to sit down, sleep, or eat breakfast anywhere there. Very disappointed. We found another place to stay.
Excellent 8.5
Pros: The owners are very nice and were warm and friendly we chatted for 1.5 or 2 hours after my arrival and I really enjoyed them. Their dog is also very nice and adds to the charm. I like watching the "This Old House" style of TV show and it was fun to stay with a couple who like to rehab older homes. It is a work in progress, but everything was neat and tidy by my arrival and whatever projects they are working on were not a hindrance to my stay. Breakfast was fresh pancakes, bacon and sliced fresh strawberries and french pressed coffee ... WAY better than a hotel lobby breakfast!!
Cons: The cement contractor showed up around 6:30 AM to finish working on the front sidewalk. The owners had tried to reschedule his work, but they were unsuccessful. It was a noisy way to start the day, but it was a "one time only" work project and won't be an issue for any other guests.
Good 6.3
Pros: Pleasant host and hostess and delightful dog!
Cons: Hard to find! 9:00 is too late to serve breakfast for someone who is traveling that day! Not that I was sorry to miss it after she told me is was scrambled eggs - I am more used to things like quiche, breakfast casserole, etc. at BB's! The host finally reluctantly agreed to come downstairs to carry our my luggage at that time. I was not able to handle it on the front steps because there is NO railing on the lower portion!
Okay 5.3
Pros: Nice proprietors.
Cons: Facilities are quite run-down. Exposed beams and wall insulation in the bathroom, creaky floors, drapes held up by loose nails.
Excellent 8.3
Pros: Our hosts were personable and charming and their dog non-intrusive. A light breakfast of fresh food was welcome after a late night. The guest rooms and bath are clean. Bedroom decor is simple and soothing. The house has great bones and good potential. We were in town for a concert and liked being able to walk just a mile to Bogart's on Vine. Good value and met our needs.
Cons: The place has zero curb appeal, not an obstacle for us, but has potential to discourage others. Long term ongoing renovations make this place more appropriate as AirBnB than a true B&B as the common areas remain in progress. Some people would be put off by the kitchen facilities such as they are, but that's for the hosts to work out, and they made my breakfast in there without a hitch, so none of my business.
Hopkins Park Bed And Breakfast - Cincinnati
Rated no. 13
6.0
Good 6.0
Based on 5 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.3
Facilities
4.4
Location
6.8
Overall
4.0
Overall 5.8 Okay
Based on 269 reviews
Cleanliness
6.1
Comfort
6.3
Facilities
4.4
Location
6.8
Overall
4.0
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
2.0
Cleanliness
5.8
Comfort
5.9
Location
6.7
Services
5.9
Staff
6.8
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.9
Comfort
6.4
Location
6.6
Services
5.7
Staff
6.9
Cleanliness
5.5
Comfort
5.8
Facilities
4.0
Location
6.7
Overall
4.0
Cleanliness
6.5
Comfort
6.5
Facilities
8.0
Location
7.0
Overall
8.0
Cleanliness
6.6
Comfort
6.5
Location
7.0
Services
6.3
Staff
7.5

Excellent 8.0
Pros: You allow pets. Door opens right outside. Clean room.
Cons: Everything was good. Nothing to report here.
Excellent 9.0
Pros: Quiet, clean, private!
Cons: Had to leave 😪 to early!
Mediocre 3.0
Pros: It was adorable 😍
Cons: It was a pee spot in my bed 🛏️
Excellent 10.0
Pros: Everything was fine.
Cons: Not alot of parking on other side.
Mediocre 2.0
Pros: .Clerk at desk wasn't very pleasant.when i flipped a light switch sparks flew. Holes in the blankets. No bedspreads. Room smelt bad.
Cons: Not much
Poor 1.0
Pros: Got in room fast
Cons: Bugs in room smell like dogs tv didn't work properly no remote no breakfast.
Okay 5.0
Pros: Easy access: courteous staff and friendly too
Cons: Booked non smoking rooms, but the room was smelling bad with smoking smell and it was really uncomfortable
Mediocre 3.4
Pros: The decor was nice, big tv, sheets clean, bed comfy, lots of stations. Mini fridge.
Cons: Cleanliness was poor. Poop stains on toilet. Dead bugs. Floor was dirty. WORST PART: OVERHEAD LIGHT JUST RANDOMLY CAME ON ALL NIGHT. Called office at 1:30am, friendly enough lady (underpaid I bet), said there was NOTHING that could be done. Couldn't access lightbulb. I had a sleeping child and we had a 5k at 8 a.m. so I wasn't switching rooms at 2 a.m. I woke up about 10 times in the night to the light. It was ridiculous.
Mediocre 2.0
Pros: Nothing
Cons: I found old urine in the ice bucket (clean plastic wrap over it). Hairs all over the shower wall. Hairs under blanket. Dirty towels.
Mediocre 2.5
Cons: Very dirty. Actually had a mini fridge but it wasn't even plugged in. Had ants in our room
Motel 6 Cincinnati Central - Norwood - Cincinnati
Rated no. 14
5.8
Okay 5.8
Based on 269 reviews
Details
Reviews

Cleanliness
5.2
Comfort
5.5
Facilities
3.3
Location
6.4
Overall
3.6
Overall 5.1 Okay
Based on 767 reviews
Cleanliness
5.2
Comfort
5.5
Facilities
3.3
Location
6.4
Overall
3.6
Cleanliness
3.7
Comfort
4.0
Facilities
3.4
Location
4.8
Overall
4.0
Cleanliness
2.0
Location
6.0
Overall
4.0
Staff
8.0
Value for money
4.0
Cleanliness
5.1
Comfort
5.4
Location
6.2
Services
5.2
Staff
6.4
Cleanliness
8.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
2.5
Comfort
3.0
Facilities
2.5
Location
3.0
Overall
3.3
Cleanliness
5.3
Comfort
5.6
Location
6.5
Services
5.2
Staff
6.3
Cleanliness
5.6
Comfort
5.7
Facilities
2.0
Location
6.2
Overall
2.0
Cleanliness
5.6
Comfort
5.6
Facilities
3.8
Location
6.7
Overall
3.8
Cleanliness
5.4
Comfort
5.3
Location
6.7
Services
5.1
Staff
6.8

Poor 1.0
Pros: Price
Cons: Bugs in the bed. Had to change rooms, which the staff did without question. No breakfast as advertised
Poor 1.0
Pros: I didn¿t like anything about this hotel and should in no way be given a 2 1/2 star rating.
Cons: There was nothing to like about this hotel, staff was rude, nothing clean, reeked of marijuana, no heat in the room, towels were actually dirty, carpet moved under my feet, location was dubious at best, and I could leave fast enough. Way to blindside me!
Poor 1.0
Cons: The room was nasty and not clean. They had the back door propped open and people came and went without paying. There was a bunch of people hanging by that area smoking weed. This was a very very bad experience and I will never be satisfied. I was going to call and ask for a refund.
Mediocre 2.0
Pros: Leaving
Cons: After arguing with the front desk.person on how to.do his job, I was told I could not use another card to pay for my room, that they did not have a king size non smoking room that I book, and that there was no breakfast, which was included in the price of the room upon booking, when I ask to speak to the manager, they were not there. So after getting our key, we get to the room and it smells awful.. there is plaster still on the walls, in the sitting room, and in the bathroom.the tub had mode on it and it appeared to look discussing. We HAD to change rooms. Which was a little better. The next morning we asked about breakfast again, nothing, and to get it off the bill, we referred to the manager, whom was still not there.
Okay 5.0
Pros: Been to worse, not very clean.
Poor 1.0
Pros: Front desk lady was nice.
Cons: Possibly the worst hotel stay I¿ve ever had. Super dirty, floor wasn¿t vaccumed, mold all over the bathroom. Gross.
Okay 5.0
Pros: Location was good and staff
Cons: The carpet in our room was very dirty.
Good 7.0
Pros: Very nice staff.
Cons: I wish that the door would open to patio.
Excellent 10.0
Pros: Staff was incredible
Poor 1.0
Pros: Quality service
Cons: Cleaning was terrible!!.
Good 6.0
Pros: Bedroom was very clean and updated
Cons: A continental breakfast would have been nice
Okay 4.0
Pros: There was no breakfast even though it was advertised. Location was near a rowdy bar when we check in at 11pm. AC was not keeping the room cool. Room fire alarm went off at 3am needing a new battery. The grounds Around that area of town are trashed.
Cons: Will not stay there again
Poor 1.0
Pros: The location was near a Wendy¿s and a bar. No loud noises or bumps in the middle of the night.
Cons: At check in, the clerk told me my card declined. I explained I already paid online and I have my confirmation number. The room smelled like weed! The walls were dirty, carpet was dirty but the bed was clean. Hope we don¿t bring home bed bugs!
Mediocre 3.0
Pros: Price
Cons: I was injured on the television remote and asked to speak to the manager and was refused. The woman at the front desk argued with me
Mediocre 2.0
Pros: The worst customer service ever. I asked for the manager and I was denied. My arm was cut on a remote control and nothing was done about it.
Cons: Room was not cleaned. Dirty room. No toilet paper. No hygiene products. Trash not emptied
Mediocre 3.0
Pros: Price
Cons: There were holes in the wall, stains on the sheets, fresh makeup on the sheets, yellow shower curtain, dirty carpet
Good 6.0
Pros: The staff was pretty helpful and friendly.
Cons: Doors were so hard to open, and the key reader malfunctioned multiple times.
Poor 1.0
Pros: Nothing
Cons: Our room didn¿t have a shower curtain in the bathroom. The room seemed to be clean but it seemed like there was mold on the bathroom ceiling and in the room itself. Just wasn¿t worth the money spent for a weekend getaway.
Poor 1.0
Pros: Nothing would like my money back, no breakfast and no indoor pool. Room was very nasty.
Cons: Everything was a mess NEVER AGAIN
Poor 1.0
Pros: Did not like anything about that location
Cons: The room was just awful.
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 4.4
The hotel was dirty! The from was dirty, ashes everywhere in the room. The sheets and blankets were dirty. I would not recommend.
Poor 1.0
Pros: Nothing. I wouldn't pay 10 dollars a night there.
Cons: Very dirty. Cigarettes smoke. Pillows smelled like food
Poor 1.0
Pros: Nothing, dirty, smelly and infested with bedbugs. After complaining about this was not offered my money back to help with medication to treat the bites, only a discount the next time we stay with them. Which will be NEVER.......RUN don't ever stay there.
Cons: Was eaten up by bedbugs, me and my daughter who was there in the room for only an 8 hour sleep prior to seeing her surgeon. We called to complain but was told we would get a discount on our next stay. Stay away from this place, filthy, smelly, & BEDBUGS
Excellent 8.0
Pros: Large, comfortable rooms that were very nice
Cons: Dirty towels left behind from last guest, counter tops and mirror not cleaned very well...Had to go to the local drugstore and cleaned the room myself just to ensure cleanliness.
Mediocre 2.0
Cons: Hotel was dirty and staff was rude
Okay 4.0
Pros: I was charged twice for the same room
Okay 5.0
Pros: Front desk/check in area was newly renovated.
Cons: Only the front desk/check in area are renovated, so that was very misleading rooms were kind of a wreck, beds hard as rocks. Exterior doors constantly pinned open with rocks, so no security what so ever. Smells strongly of bleach and smoke.
Mediocre 2.0
Pros: The only thing I like about this hotel was the location it was 10 or 5 mins away from anywhere that we was at
Cons: Everything besides the location it says they had free breakfast we didn't even have breakfast at this location because of remodeling or something of that nature when we got in our hotel room and laid down one of head boards had came off and they did no
Mediocre 2.0
Pros: The price
Cons: We booked thinking we would have breakfast, there was never coffee and the in room coffee was decaf. My room had crumbling ceiling tiles and the hall carpet was filthy, my bathroom tub leaked constantly. Everywhere you looked something was broken, cracked
Mediocre 3.0
Cons: First night: No WiFi. Second morning: Water suddenly turned off while I was in the shower. Entire stay: Filthy carpeting on stairs and hallway. Nobody ever cleaned or vacuumed.
Okay 4.0
Pros: It was nice location that the only good thing about that place. I had room with no heat for two days never came to look at it never gave me discount nothing. Horrible stay
Cons: Everything
Mediocre 2.2
Pros: Wasn’t pleased at all
Cons: There was a roach in the first room immediately as I walked in, with black hair left on the bed, and what appeared to be a gum stain on the bed sheet. I immediately went to the front desk to ask for a new room. The second room was in somewhat disrepair, with holes in the walls, mold on the ceiling, and when I pulled the sheets back, there were bugs on the bed. I left to go somewhere else and requested a full refund.
Excellent 10.0
Pros: Very nice and clean Place very comfortable
Cons: Nothing I could complain about everything was very good
Mediocre 2.0
Pros: .........it was room, with a bed, a/c, running water mediodre facialitys at best.
Cons: I booked this room thur booking .com was given a price. Once I checked out only to be charged a different rate. Checking in and out, front desk ppl, very unhelpful. Only answer I could get was call management. As a retired, disable U.S.Marine I expect you to honor what you advertise. Do what you say, say what you do! Throughly disappointed.
Mediocre 2.0
Pros: Location
Cons: 07/20/18 Had to kill a roach walking across desk area while I was sitting there reading: 07/21/18 Went for a second cup of coffee at 9:05 AM there was none made asked female desk clerk is there any more coffee twice. She only shook her head NO
Okay 4.0
Pros: Location is good.
Cons: The hotel is run down and the breakfast is not up to current standards. Moreover, the hotel is quite expensive given the poor experience.
Excellent 10.0
Pros: The staff member was very understanding and went above and beyond to accommodate me!
Okay 4.0
Pros: Ubicación y precio
Cons: Mal olor cigarro
Mediocre 2.0
Pros: Nothing
Cons: The hotel was filthy. We did not even try to eat the breakfast. The smell of marijuana was strong at the front desk at check in and as we passed the laundry room on several occasions.
Okay 4.8
Pros: Close to family who is ill. Bed was comfortable.
Cons: The smell was horrible. We were on the first floor and the hallways smelled like cigarettes so bad! My husband also thought he smelled marijuana coming from one of the rooms. The room itself didn't smell quite as bad as the hallway. It was dark and had poor lighting to see anything. The bathroom caulking was moldy. The next morning we had a roach crawling on the desk in the room. We were worried some may have gotten in our suitcase overnight so we had to empty it completely to check. After we got home I could still smell the awful cigarette smell in our bags and clothing. I will be looking elsewhere when I coke back to Cincinnati in a few weeks.
Mediocre 2.5
Pros: Nothing besides the fact that it was 5 minutes away from my place of business.
Cons: Disgusting room, carpet had holes, door into bathroom looked like it has been kicked in. Smelled like smoke even though I was in non smoking area. I'll be amazed if I don't get bed bugs.
Mediocre 2.0
Pros: The staff was somewhat helpful
Cons: I was charged 10$ more than price quoted and paid on my card. Looked at my statement and nobody could figure out why my debit card was overcharged. Bathroom tub was very dirty with mold in it. Television in first room didn't work. Switched to another room 1990 model tv. Was approached a few times if I wanted to buy drugs while I was at the pool where the sides were black and hadn't been cleaned. Very disappointed overall. No snack machines only soda pop. I'll never go back and wouldn't recommend to anyone!
Excellent 10.0
Pros: It was clean. The front desk guy was awesome
Mediocre 2.0
Cons: I requested a non smoking room. There was smoking everywhere in the facility. EVEN IN THE NON SMOKING AREA. The room was filthy - and my children ended up getting bit by something- we can only attribute it to bed bugs. The beds were worn out to the point that there was foam mats under the sheets to help with the worn out beds. the breakfast that was offered was stale cereal and dry muffins. This was not a breakfast that we thought we would have been provided. which ended up costing us more than we anticipated because we had to go out for breakfast. Also to top it off the hotel is right next to a bar. Loud music and more smoking everywhere you went. These circumstances are not conducive for people with ASTHMA and small children. If I had known this was this bad of a hotel I would have never reserved it. Unfortunately we had to stay here because it was non refundable and also most hotels in the area were booked. I feel that I was taken for my money and will never book this hotel or any days in - in the future.
Okay 4.0
Cons: Holes in sheets, no remote, no hot water in morning, only half of lights worked
Mediocre 2.0
Pros: I purchased rooms for my employees. I moved them to another hotel due to the lack of cleanliness and service. Upon arrival there was a huge stain on the bedsheet. It appeared dirty. When my employee asked the front desk for service he was told they could give him sheets and he ccould do it himself. He made a report to corp.
Mediocre 2.0
Pros: nothing...except puling out of the driveway
Cons: Rooms smell of smoke. Beds are incredibly soft. Furniture is worn and dated. Cleanliness is non-existent. Just a dump
Mediocre 3.7
Pros: Nothing
Cons: Staff facility horrible customer service worse hotel ever. I stayed in a cabin on the mountains of WV in February with no heat and it was 100% better then this dump site
Mediocre 2.0
Pros: Nothing good to say here
Cons: Room smelled like musty B.O. BREAKFAST WAS A JOKE. And the pool was closed.
Mediocre 3.1
Pros: Easy check in
Cons: The hotel smelled of old feet and cigarette smoke. Didn't matter if you were in a non-smoking room. Breakfast left more to be desired.
Good 6.5
Pros: Location is central to the east side of Cincinnati.
Cons: Musty room needed some kind of filter on the ancient A/C unit. Too tired to complain, but I'm not tired...now. Also, I had hoped to utilize the (rather clean) pool. However, it was always locked, making me very sad. The hotel is within walking distance of a Gold Star Chili, so it's got that!
Excellent 8.8
Pros: The room I had was full of comfort, it was clean and very nice.
Quality Inn & Suites - Cincinnati
Rated no. 15
5.1
Okay 5.1
Based on 767 reviews
Details
Reviews

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