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Cons: Food and entertainment

Pros: You are so good all the time.

Cons: We understand that this time is tough because the Coronavirus, they took care of all of us, and also they were kind and friendly. Thank you so much, for everything

Pros: You were on time, that is the most important thing in a fly

Cons: You could improve your entertainment, you are not a cheap company

Pros: Crew was great. Supportive and friendly. Plane was clean and comfortable.

Pros: The service

Cons: N/A

Pros: Crew was amazing. I was thinking of upgrading to business class but did not know how

Cons: copa is great

Pros: Copa was convenient and easy. Very easy boarding process and I appreciated the day flight.

Cons: This is a business class that is equivalent to a US carrier domestic first class. Good seats, not lay flat but wide on my 737-800. The food and service emulated say American Airlines Domestic 1C as well. Everything was just good enough, and much cheaper that international business on the majors.

Pros: Good food

Cons: Departure delayed over an hour for technical problems.

Pros: The seat comfort and staff especially the captain - very engaging

Cons: WiFi on the airplane to access flight map and other services.

Cons: Just like every other airline, small seats.

Cons: The seats are very uncomfortable but other than that it was wonderful!

Cons: Food was really bad

Pros: Amazing crew, attentive pilot

Cons: A lot of turbulence

Pros: Crew was great. Food was acceptable. Really comfortable flight.

Cons: Entertainment could have been better. Tvs per seat to wAtch movies what we want

Cons: Some passengers bring two or more big carry ons and the airline should police its own rules better.

Pros: Crew was great. Seat not super comfortable, worn out support. Entertainment very limited for five hour flight. One movie option playing on shared screens. A kid movie.

Cons: More comfy seats and entertainment options. Crew, however, was excellent.

Pros: Good customer service.

Cons: Pretty good all around.

Pros: flt on time

Cons: over all everything was just fine

Pros: nice crew.

Cons: seats were too small and uncomfortable, not possible to lean back much because of a tall passenger behind me. international flights should have better seats.

Pros: good crew, food was okay.

Cons: really uncomfortable seats, too small for an international flight. couldn't lean back because the guy behind me was tall, so my back was hurting the entire time.

Pros: Crew was excellent, one snarky attendant—sent me back to my seat, then two other folks went on to get in line for restroom. I didn’t appreciate her tone with me. Just sayin

Cons: The seats are not comfortable for a long flight. They light up pain on my tailbone. I sat on my neck pillow from time to time to get relief.