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Pros: Both of my flights were on time which i know sounds basic but all of the flights i’ve catched from SJO to X were late and this time my connection in Panama was only 1h15 and we got there earlier, so that was nice!

Cons: A bunch of seats were free and we were mostly sat all together (3 person next to each other).. With the covid situation i think it could be good to be more separate if possible

Pros: Ordered boarding

Cons: Cleanliness, comfort!, less crowded

Pros: Nothing

Cons: Confort, less crowded, cleaner,

Cons: Sure. I had booked a two week vacation in Brazil. All hotels, car rental and guides booked. Copa changed my fligjt at the last minute and out of the 14 days vacatipn I had in Brazil, they would have me spend 6 days in Panama City!!! Lost of small fortune with hotels, car rentals amd had to buy another ticket with Latam. They are a scam!!

Pros: The crew on that flight was really good.

Cons: The boarding process, especially out of Panama

Cons: Due the COVID-19 El Salvador closed its boarders, leaving me unable to fly. I have sent two emails, called and spoke to a customer service representative who treated me unprofessionally and rude. After that I have been calling numerous times with a wait of over 25 minutes each time and I still have to answer from you as a company. I am extremely disappointed and want an answer soon.

Pros: No drink because didn’t open de bottle. No one care about it.

Cons: the seat too back

Cons: number of seat. too back

Pros: Seats were comfortable

Cons: Flight was delayed by 30 minutes for No Reason

Pros: Sears we’re comfortable

Cons: Flight was delayed by 30 minutes for no reason

Cons: Were to plug a charger, pillows, tv screens

Cons: Phone chargers, screens on the seats, pillows

Pros: That there was seltzer

Cons: The management of preparing the flight and plane so that it was ready for the trip!!

Cons: The amount of turbulence experienced was ridiculous. The landing was rough. This was the same for every flight with Copa on my round trip from SJO to MDE. This was extremely concerning.

Cons: Not being delayed and staying 3 days in Panama

Cons: Be on time as sceduled