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Cons: Usually offer water at your seat repeatedly. Only one time in 11 hour flight? Corona prevention?

Pros: Upgraded to better seating room without request!

Pros: Crew were great

Cons: More food option

Pros: The crew amazing.

Cons: All good, don’t know what’s should change.

Pros: The overall ease I enjoyed.

Cons: Seasoning packets with the food would be nice like salt and pepper.

Pros: EVA does a nice job getting all of the service out and making sure you have everything you want.

Cons: If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs.

Pros: Eva does a nice job keeping you fed and happy!

Cons: If you are a big guy, tall or broad or both, you should absolutely get either an exit row or upgrade to plus. This is an airline made for smaller folks from Asia.

Cons: Only the space was lacking...not a lot of room for such a long flight and having to sleep. But it was okay!

Cons: RE: improve a little more in your services!

Pros: i can't say amazing but they're doing their job well!

Pros: The crew was very friendly and helpful.

Cons: I am unable to eat dairy products so I choose the vegetarian meal thinking that would be my best option however it had cheese and butter in the food so I couldn't eat most of what was served.

Pros: The crew was fantastic

Cons: I was very uncomfortable in my seat. I purchased a seat with more leg room but didn’t know that exit seats don’t have the same width as other seats so my hips were in the seat tight. I wish I would’ve known this before I bought the extra legroom.

Pros: Crew was courteous and helpful.

Cons: Most seats have reclining problems. Very stiff and difficult to adjust.

Pros: Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket

Cons: The boarding in lax

Pros: Crew was very nice. What I like to say is the ramp and bus boarding in lax is awful also the site arranging the trip should give us right away the choice of seats .. For me that’s very important

Cons: Choice of seats when purchasing the airline tickets

Cons: Seats were all apart from each other. Even with early check in the seat selection options were limited. I had to basically beg at the counter to at least seat me and my young daughter together.

Good quality of service

Pros: Cleaner and better service by flight attendant than other US flight company.

Cons: Smells of food is strong. When I don’t have appetite and feeling sick, the smell makes me feel sick more.

Good quality of service

Pros: Cleaner and better service by flight attendant than other US flight company.

Cons: Smells of food is strong. When I don’t have appetite and feeling sick, the smell makes me feel sick more.

Cons: Some crew always forget to say PLEASED...

Cons: No comment

Pros: Crew was great. Economy seat was like any economy seat on an airplane. The seats recline more than others I have flown on. The only thing that I liked was that the plane was not filled and I could stretch out a bit on some empty seats.

Cons: The food was horrible.

Cons: Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:(

Pros: 2 passengers seats Food Quick boarding Flight on time

Pros: Clean and spacious seat

Cons: Lot of Chinese passengers and they are no lousy and rode.

Pros: Clean

Cons: Flight attendants are always to try to speak in Chinese.

Pros: Fast travel

Cons: Customer service

Pros: Organize

Cons: Customer service

Pros: Food

Cons: Difficult get out of seat because someone else was on aisle seat

Pros: I was trying to make a connection and the crew moved me up to the front to get off the plane faster.

Cons: I didn't like that all of the shades for the windows were down for the whole flight. It's too many hours in the dark. We took off at noon and spent the entire flight in the dark. Too many hours in the dark. Then land when night time. More darkness. With flight and wait till sun rise it's like 26 hours of darkness.

Pros: The crew from Taipei to BKK were very helpful and pleasant to deal with. The flight attendants paid attention to my mom who needed wheelchair to get the immigration. The airport staff in Taipei were very efficient in taking the passengers who needed wheelchair assistance to their connecting gates!!

Cons: Not sure if it’s because of the language barrier but l found one flight attendant to be rude in talking to some elderly passengers. However, the rest of the crew were pleasant