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Pros: Flight cancelled

Cons: Contact passengers promptly and suggest solution

Pros: .

Cons: .

Cons: I did not take the flight. The airline changed the scheduled flight. I reached out to JustFly who booked the flight and they said they would rebook a new flight for me but I have yet to receive any notice that my flight was changed.

Cons: I did not fly out that night due to the covid testing needed. We bought the ticket November 11 it did not say we needed to get tested before flying When we went to check in there was a long line because a lot of people that was flying out did not know also about getting tested before flying Eva employees said that this protocol started December 1st if that’s the case why didn’t they email travelers that bought tickets before December 1st And let them know that covid19 test needed. Also at check in we were inline for 2 hours just to let us know we couldn’t fly out they should have a Monitor saying “ ATTENTION PASSENGERS IF YOU DON’T HAVE COVID-19 TEST RESULTS IN HAND YOU CANNOT A BOARD.” So that people didn’t half to stay in line for so long.

Pros: The crew is okay but they seem to be always in a hurry that they do not notice us when we ask for somerhing like water or anything to drink.

Cons: We noticed that we felt hungry, the meal served was not enough. The snack was not served and we had to ask for something to fill our tummy.

Cons: I was not happy with the meal. The taste and appearance are not satisfactory

Cons: Check sfo to Taipei comment. Due to vayama ticket broker never made trip and cost a ton very upset. I’ve used kayak over 10 yrs and likely not again I

Cons: snack

Cons: instead of gluten biscuits, peanuts or popcorn could be offered

Pros: Nothing

Cons: The processing of passengers. The entertainment. The seating arrangements. Three big guys next to each other is horrible.

Cons: Please notify customer full details of schedule and do not change the flight information last minutes.