Overview

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The Grand Hotel Eastbourne
Top Luxury Hotel

King Edwards Parade, Eastbourne, BN21 4EQ, United Kingdom
+44 132 341 2345

$184+

Overall guest ratings

8.8/10 Excellent
based on 1,036 reviews

Review highlights

  • 9.0
  • 8.9
  • 5.8
  • 5.1

Good to know

  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    Location.

    Across the street from the beach, this family-friendly hotel is less than a mile from Eastbourne Bandstand and Eastbourne Pier. Royal Eastbourne Golf Club is 5 minutes away, and Beachy Head is a 10-minute drive. Glyndebourne Opera House is 30 minutes from the hotel.

    Hotel Features.

    Dining options include 2 fine-dining restaurants: modern European cuisine in the intimate Mirabelle Restaurant, and updated English fare in the spacious Garden Restaurant. Room service is available 24 hours, and an elaborate afternoon tea is served daily. The hotel also offers complimentary breakfast every morning. The health spa offers treatments using products from Paris-based Matis skincare, and a fitness center, sauna, and steam room are available. Guests also enjoy a year-round indoor and seasonal outdoor pool. Family-friendly services include supervised care in a playroom, DVD player and video rentals, and children's menu options. Child care is available for a fee. Meeting and event space accommodates up to 300 guests, and public areas are equipped with wireless Internet access. The Grand Hotel Eastbourne is entirely smoke-free.

    Guestrooms.

    All 152 non-smoking guestrooms at the Grand Hotel Eastbourne are individually decorated with classic furnishings and fabrics. Modern amenities include TVs with satellite channels, complimentary wireless Internet access, and direct-dial phones with voice mail. Bathrooms provide bathrobes, makeup/shaving mirrors, and Molton Brown designer toiletries. Bottled water and newspapers are complimentary, and rooms are equipped with coffee/tea makers. Turndown service is offered nightly. Dogs are welcome.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,036 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Breakfast is good."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 5.8 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.1 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.3 "For only 63%, the noise level was all right."
    • 4.5 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      4.0 "60% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      2.6 "74% had problems with the shower."
      2.1 "79% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
    • 4.3 "Value below average."
      2.0 "The price was too high for 80%."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    based on 818 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.1 "81% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Good breakfast."
    • 5.8 "Vibe was decent."
      6.7 "Only 67% thought, the hotel was stylish."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 4.9 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 4.1 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      3.8 "62% complained about the bathroom."
      2.2 "78% had problems with the shower."
      2.1 "79% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
    • 3.9 "Value below average."
      1.3 "The price was too high for 87%."
    • 3.8 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 176 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 6.7 "Pool is mediocre."
    • 6.1 "Vibe was decent."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.4 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.0 "Rooms are ok."
      4.8 "52% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
    • 4.7 "Value below average."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 41 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 5.6 "Vibe was decent."
    • 4.9 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
    • 4.3 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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