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Hotels near El Paso airport

Hotels near El Paso airport

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El Paso (ELP) - El Paso, TX, United States
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Best hotels near El Paso airport

Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Food
0.0
Location
8.8
Overall 8.9 Excellent
Based on 190 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Food
0.0
Location
8.8
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.7
Services
8.8
Staff
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.5
Services
8.4
Staff
9.7
Cleanliness
9.1
Comfort
8.7
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.9
Comfort
9.2
Location
8.8
Services
9.0
Staff
9.4

Excellent 10.0
Pros: Breakfast was delicious! The pool was very clean
Good 7.0
Pros: Good location
Cons: Water did not get hot at night was better In The morning. No area for the dogs to walk.
Excellent 10.0
Pros: The customer service was BEYOND exceptional!! The rooms and all facilities were clean, accommodating, and spacious! The pool and the area was very cool and relaxing. The breakfast was great too! WONDERFUL STAY 💕
Cons: Everything was great! No complaints!
Excellent 10.0
Cons: Security, cleanliness, well maintained property, with friendly staff.
Okay 5.0
Pros: Breakfast was not open when we left at 5:30am. Staff friendly and courteous.
Cons: Refrigerator was loud/ coffee pot didn’t work(would not drip the water out! ). bathroom door would roll open if you did not shut it all the way. Shower door kept opening when trying to take a shower :(
Excellent 10.0
Pros: Service, clean
Cons: None
Good 7.0
Pros: Clean, easy access, perfect location
Cons: I like everything
Excellent 8.0
Pros: It was a good location, went out to dinner in downtown El Paso and was only about a 10 min drive.
Cons: Breakfast could have had more options, I ended up getting a granola bar and coffee.
Good 6.4
Parking was full. No hot breakfast
Excellent 10.0
Pros: new facilitu
Cons: No safe in the room
Home2 Suites By Hilton El Paso Airport - El Paso
Rated no. 1
8.9
Excellent 8.9
Based on 190 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
7.0
Location
9.2
Overall
6.0
Overall 9.0 Excellent
Based on 91 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
7.0
Location
9.2
Overall
6.0
Cleanliness
9.1
Comfort
9.0
Location
9.3
Services
9.0
Staff
9.3
Cleanliness
6.0
Comfort
8.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
9.2
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.4
Cleanliness
9.5
Comfort
9.5
Location
9.1
Services
9.3
Staff
9.8
Cleanliness
9.4
Comfort
9.6
Location
9.0
Services
9.0
Staff
9.6

Mediocre 2.0
Air conditioner didn’t work properly. Headboard was loose and every time you touched it all night it made a clanking noise
Excellent 10.0
Pros: We enjoyed everything from the stay.
Cons: There was no problems at all.
Good 7.0
Pros: Staff
Cons: Breakfast could have been better
Okay 5.0
Pros: We like the convience of the location.
Cons: The room was not as expected. The kitchen did not have paper towels or utensils. The trash can under the sink was very small and did not hold much trash. The room size was smaller than expected for the 5 of us. The bathtub did not have anti-slip surface. My husband almost fell in the tub. I had reserved a handicap accessible room but was given this room instead. Breakfast was served buffet style which was disappointing since COVID -19 was increasing daily so we chose to not have breakfast.
Good 6.0
Pros: The room was comfortable and clean and the staff were friendly. The down side is that the pool was small and had pigeon poop every where. Breakfast was basic.
Excellent 10.0
Pros: The Decor of The Room
Cons: No
Excellent 10.0
Pros: I extended my stay at this particular location for two days because the hotel was wonderful and clean.
Cons: Nothing.
Excellent 10.0
Pros: This was overall my 5th night staying at this hotel on multiple occasions, and it has always been a great stay. The location is great, the hotel is clean and comfortable, and the staff is always friendly and helpful.
Cons: Absolutely nothing!
Excellent 10.0
Pros: Staying here again was exactly as expected: it was clean, comfortable, and wonderful. My room was clean and enjoyable, the staff was courteous and friendly, and the overall stay makes me want to come back again in the future.
Cons: Nothing.
Excellent 10.0
Pros: It was very clean and enjoyable, as well as being easily-accessible from the highway.
Cons: Nothing, really. It was my fault, as I chose the first floor as a sudden impulse when asked, as they said they had all floors available. Just a personal preference now: I don't like the first floor.
Excellent 10.0
Pros: Convenient, close to the Interstate. Top notch all the way around. I'm making this my "go to" hotel when staying in El Paso.
Cons: I was a bit disappointed that there wasn't any gravy to go with my morning biscuit. After all, it is in Texas.
Excellent 10.0
Pros: Great breakfast and the complimentary dinners was a nice touch
Cons: Access from street was a bit challenging with the uturns
Excellent 8.0
Pros: Very good location.
Cons: Coffee pot inoperative. Desk falling apart.
Excellent 8.0
Pros: Room was clean and equip with everything I needed for my stay staff was friendly and helpful.
Cons: No
Excellent 9.0
Pros: pillows!! Breakfast!!! The cook in the breakfast area was so sweet, polite and helpful!
Cons: We put the 'shhh' sign on our door at 3:30 PM because we had just returned to our room after gotting up at 3:30 AM to partake in the Bataan Death March. The maid service called at 5pm and woke us up to ask if we wanted maid service that day! Really?
Excellent 10.0
Pros: Hospitality was awesome. The room was excellent.
Cons: Nope
Homewood Suites by Hilton El Paso Airport - El Paso
Rated no. 2
9.0
Excellent 9.0
Based on 91 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.3
Facilities
9.3
Location
8.4
Overall
9.3
Overall 8.7 Excellent
Based on 470 reviews
Cleanliness
8.6
Comfort
8.3
Facilities
9.3
Location
8.4
Overall
9.3
Cleanliness
8.8
Comfort
8.6
Location
7.9
Services
8.6
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.5
Comfort
7.1
Location
7.5
Services
6.4
Staff
7.1
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.2
Staff
6.7
Cleanliness
8.9
Comfort
8.4
Facilities
9.0
Location
9.4
Overall
9.0
Cleanliness
7.5
Comfort
7.5
Location
8.1
Services
6.9
Staff
5.0

Excellent 8.0
Pros: Very clean, beds are comfortable, kitchen has all necessities. Would definitely stay there again
Cons: Wall electrical sockets were loose, had to hold the plug in for the coffee pot to function in the kitchen & in the sofa area.
Mediocre 3.0
Pros: The staff was very pleasant.
Cons: Yes, the pool sign said they open up at 11 yet they didn¿t til way after 12. It¿s El Paso. It¿s 110 by 8 am. My kids was so upset. They didn¿t even send housekeeping. I had to call. Breakfast was horrible for the price of the hotel.
Good 7.0
Pros: The room has a fridge and sofa area.
Excellent 10.0
Pros: Made to feel like a valued person as soon as I walked in. Extremely comfortable and clean rooms.
Cons: No
Excellent 8.0
Pros: The pool was exactly what I needed
Cons: Why do I have a charge on my credit card when I paid for my stay upfront?
Excellent 9.0
Pros: The room, staff
Cons: They charge me $20 fee I don't know why, I also did not like breakfast. Not as good as other hotels.
Okay 5.0
Cons: I was given a handicap equipped room and the shower flooring was sub par
Excellent 10.0
Pros: Good
Cons: No
Good 6.0
Cons: The pet fee at $100 was ridiculous! Not only did they charge this but added all the taxes on top of it. If I had not been so tired I would have found another place to stay.
Excellent 8.0
Pros: Room
Cons: The breakfast was pitiful.
Good 6.0
Pros: Clean and location
Cons: Pet fee is too high. If you allow pet, you should not charge that much.
Excellent 10.0
Pros: The front desk receptionist was so kind and helpful! She made us feel welcomed and went above and beyond.
Excellent 9.0
Pros: Covid 19 has struck a nerve. Price of rooms the same but no discount from no longer included services, such as Cont Breakfast Coffee Snack for the road But the company store is open with a discount.
Good 7.0
Pros: Rooms were clean
Cons: Wouldn’t take cash for any accidentals
Good 7.0
Pros: Clean comfortable room at a good price.
Cons: No blanket. Had to keep the room pretty warm to sleep comfortably.
Excellent 9.0
Pros: This is one of the nicest hotels I've EVER stayed at!...and I've stayed at hotels/motels all over the US, and internationally + Free Breakfast. The A/C-Heating unit was "whisper" quiet. ALL the hotel staff was excellent! I also received a reasonable pr
Cons: However, be careful, the shower/bathroom tub was made from porcelain, and it was VERY slippery !!
Okay 5.0
Pros: Safe location, great staff.
Cons: Hard to judge this hotel during covid pandemic .
Good 6.0
Pros: Location, cleanness,and staff
Cons: Got a room that was in front of an entrance, with no carpet, and near the elevator. Hence, extremely noisy! The sink in the bathroom was not draining, the doors were very squeaky, the A/C stopped working on night two.
Excellent 8.0
Pros: room
Cons: location, difficult to find, dangerous left turn to take from Airport Blvd to the hotel street.
Excellent 8.0
Pros: Location was great, many estaurants and fast food within 5 minutes of driving. A little older, but thats not bad with it being as clean as it was. It was nice having a full size fridge.
Cons: After the first night, I dont know if I was one person or the sewage, but it smelt like crazy throughout the whole bottom floor, where we stayed in the halls, room didn't smell, but it was definitely funky.
Okay 5.0
Pros: Location
Cons: Not clean and smells..
Excellent 9.0
Pros: Clean nice helpful staff.
Cons: No
Good 6.0
Pros: No food
Cons: Lack of service, no breakfast, laundry room was dirty, hall ways were dirty. At first it was hard to get maid service. The bed linens were old and didn't fit properly. We had to change our own sheets and carry them and our used towels to the front desk. The room a/c was old, loud, and had a musty smell. We had to block it with our suitcase. Once the staff realized we were staying awhile. They became more friendly and helpful. The GM and the head housekeeper were very helpful.
Good 6.0
Pros: location; full kitchen
Cons: No ice; Bad pillows; no internet
Poor 1.0
Pros: Nothing
Cons: The front staff was rude , the remote to TV was broken , room was dirty and this hotel has a dirty smell. Do not stay here horrible Marriott not worth your money.
Mediocre 2.0
Cons: Staff
Mediocre 2.0
Pros: quiet as we had just traveled from New York after two weeks of straight work
Cons: We had called twice about an early check in. Twice we were told there was absolutely no possibility. Flight came in at noon. All we wanted was at least by 2 pm. We arrived at 230 and was told they had just given the only room they had away. But again, absolutely no possibility of an early check in. I am in the medical field and just wanted to decompress after two weeks of straight work
Poor 1.0
Pros: Horrible manager.We were harassed trying to leave the pool area. We were the only 2 people using the pool the entire day, but because of covid, she said my five year old was not allowed to come back into the pool if we left for him to go potty.
Cons: The manager is horrible. She does not like kids and will harrass you if you have kids with you. Even though we were the only people using the pool, she would not let my little boy back in if he left to go potty. She claimed covid rules say you can't.
Poor 1.0
Cons: The fact that it cancelled after I pulled into the parking lot and customer service put me on a 2 hour wait after I just drove 13hrs
Mediocre 3.0
Pros: Location near airport
Cons: Cold shower, 2-day stay and room was not attended to, bed not made. Sorry excuse for a "Bagged Breakfast"
Mediocre 2.0
Pros: The pool was nice
Cons: Staff was rude and talked to me as if I was their child. I am aware and understand the Covid situation but the lady threatened to close the pool cause she didn’t come open it. We waited at the front desk and no one came out.
Mediocre 3.0
Pros: Nothing
Cons: The refrigerator was making a very loud noise all night I reported it to the office they said I should email booking for a discount
Okay 5.0
Pros: The price and location are ok
Cons: No breakfast offered, only grab bags which had an orange and a box of shredded wheat cereal in it, the hotel should be embarrassed to hand those out. Room was dirty, footprints on kitchen floor, stains on carpet, hair in the shower, very disappointing
Okay 4.0
Pros: The outside poolside patio area is very beautiful
Cons: The manager is ruining this hotel she is very rude ugly and rude
Good 6.0
Pros: I've stayed here before and was happy with myc stay, hence booking again, but this time was not as pleasant, and I really don't like to complain, but (see below)...
Cons: Room 1: Shower lever frm faucet to head didn't move; no maintenance man there to fix; moved to room 2, no "Do not disturb" sign; had to put sheets on rollout bed; outlets won't hold chargers; TV clicker barely worked; no breakfast, although advertised
Poor 1.0
Pros: This hotel was a disgrace it had urine stains on it fast shower curtains there were stains on the regular curtains there were stains on the sheets the carpet was from 1950 the beds made My her back hurt terribly it is not a three star hotel by no means.
Cons: I disliked everything about this hotel it is straight out of the 1950s dirty dingy and the manager is terrible
Poor 1.0
Pros: The room was clean and the beds comfortable.
Cons: Not given the king rooms I paid for and refusal to provide a valid reason why the King rooms were not available. Later had someone call who was able to verify King rooms were actually still being offered.
Okay 5.0
Pros: The location is good
Cons: The staff specially management! They are rude and must not know what customer service is
Okay 4.0
Pros: Very nice up to date room.
Cons: Due to the Corona virus outbreak and closures we were not informed ahead of time that the fitness center was closed and that changes were in place for the breakfast. We even called ahead to ask these questions.
Good 6.0
Pros: Not very pet friendly
Cons: $100 extra for one night with one dog
Mediocre 2.0
Pros: Nothing really
Okay 5.0
Pros: Stay was good until we food a dirty sock under the bed with someone glasses
Good 6.0
Pros: The staff were very friendly.
Cons: The entire hotel smells strongly of cleaning chemicals and perfumed air cleaners to cover the smell. My room smelled strongly of mold and cigarette smoke.
Poor 1.0
Cons: Keys wouldn’t work. Had to get new keys several times and they didn’t work. Hotel pump strong perfume into the air and rooms with no ventilation, it was terrible I could hardly breathe. The room was not sufficiently cleaned there were hai
Good 6.0
Pros: nothing
Cons: It was a solid 2 star. Maybe 2 1/2 Small rooms. Older property
Poor 1.0
Pros: Location and size.
Cons: My room was supposed to have a couch bed but only had a pull out chair with a child sized bed!!! There were no roll-away beds available so there was not enough sleeping space!!!
Poor 1.0
Pros: Closeness to Airport
Cons: This hotel was not the hotel we reserved. Townplace Suites sent us to a former apartment complex.
Okay 5.0
Pros: Thank you for providing regular black breakfast tea in your rooms.
Cons: Airport shuttle does not run until 7:00 AM. The day I needed the shuttle, the driver did not come in until 8:00AM. The desk clerk took care of a cab, but the incident caused some pre-trip anxiety.
Poor 1.0
Pros: The location
Cons: The staff. The manager was extremely rude and unprofessional. She was very unwilling to compromise and give the customer he best experience possible. She was very greedy and is a stain on the hotel chain name. Will never stay here again.
Poor 1.0
Pros: Staff extremely rude, unprofessional and uncaring. Only cared about policy and not human beings.
Cons: Staff was horrible
Mediocre 2.0
Pros: The room itself was fine.
Cons: Several things. I have traveled for 25 years and this is the first airport hotel I have ever encountered that advertised an airport shuttle, but just didn't provide the service on the weekends. Also had a problem with checking in.
Mediocre 3.0
Cons: The location, the condition of the hotel (worn down, a pungent odor) and the staff was not particularly outgoing.
Okay 5.0
Pros: Great breakfast ready at designated serving time. Clean, comfortable rooms.
Cons: We tried to cancel a room as soon as we knew a person was not coming. We made the reservations about 48 hours in advance but tried to cancel 24 hours in advance but they still paid us pay for the room.
Okay 4.0
Pros: The hotel itself was great.
Cons: Most of the staff was nice minus an assistant manager who was rude to my husband. She made our stay less comfortable. Other than her lack of good customer service all was great.
Excellent 8.5
Pros: The amenities, location and space.
Cons: I wondered how often the sheets are cleaned.
Towneplace Suites El Paso Airport - El Paso
Rated no. 3
8.7
Excellent 8.7
Based on 470 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
9.7
Location
8.7
Overall
9.7
Overall 8.6 Excellent
Based on 139 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.7
Location
8.7
Overall
9.7
Cleanliness
8.2
Comfort
7.8
Location
8.3
Services
8.2
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
8.8
Services
8.9
Staff
8.8
Cleanliness
8.9
Comfort
9.2
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.7
Overall
9.3
Cleanliness
8.6
Comfort
8.9
Location
8.9
Services
8.8
Staff
8.6

Okay 5.0
Pros: Overall this appeared to be what I would expect from a Fairfield. The rooms looked nice and property appeared clean.
Cons: One of our two rooms had bugs (fleas we believe) visually spotted in the bed sheets and my daughter ended up with bites on her lower legs. The front desk staff did give us a different room but it was very inconvenient to move at nearly midnight and front desk staff complained this room was an upgrade because it would normally be more expensive.
Excellent 10.0
Pros: Clean facility,friendly staff from check in to breakfast area,to cleaning personnel. All were kind and always smiling.
Excellent 9.0
Pros: Nice location. The staff was great. The gym was decent.
Cons: The breakfast was a little lacking. Eggs were scrambled but just tossed in the pan.
Excellent 8.0
Pros: The staff was cheerful and helpful!  the hotel general manager, was amazing! She emailed us before we arrived with helpful information, but went the extra mile by arranging an early check-in. She responded promptly and most caringly!
Cons: Their airport shuttle was unavailable during our stay. The "hot breakfast" was a bit disappointing but that was because of Covid-19 restrictions. They did provide a nice selection of Grab and Go items for breakfast instead.
Mediocre 2.0
Pros: It was nice an all the colors an design an bed
Cons: Yes. We we had a problem with a guest they were making terroristic threats we had to leave we were threatened for our lives and we didn't go back and it was no refundable it was a horrible night horrible stay
Excellent 8.0
Pros: Nice design, well furnished room, comfortable bed.
Cons: NO COFFEE, not until 6:30. Giving lots less then what the advertised. Hiding behind Covid. So you can’t get Covid after 6:30!!! We travel a lot, many hotel chains have found a way to still have a nice hot breakfast!
Excellent 9.0
Pros: We have stayed here in the past and just as in the past everything was great!
Okay 4.0
Pros: It was very nice clean and modern,
Cons: When we booked it Alamo’s at the end of coved-19 we were not told previously that there would not be any room service,breakfast,nor pool. We understand these precautions were necessary but we paid a lot per night for what was advertised and not pro
Mediocre 3.0
Pros: Location
Cons: Amenities are not provided during this “pandemic” situation. The rate is not worth it if not even coffee is available. There are better hotels in El Paso for the ---/night rate.
Mediocre 2.0
Pros: Near airport
Cons: Over priced. Zero amenities during pandemic and customer service for a Marriot is lacking.
Okay 4.0
Pros: Location ideal bc of proximity to airport
Cons: Not worth the rate. For ----/night you can stay at the nicest hotel in El Paso. Especially, since non of Marriot’s amenities such as breakfast/housekeeping/gym are not available during this “pandemic”. The rate should be discounted if a
Excellent 10.0
Pros: Better than last hotel we stayed at, thank you.
Excellent 10.0
Pros: Location cleanliness and the breakfast
Cons: No
Excellent 10.0
Pros: Great location, room and staff!
Excellent 10.0
Pros: We have stayed here before and will stay again, there is just nothing bad to say. Staff was great, room was clean, breakfast was good . I have stayed at higher star ratings in El Paso then this place but keep coming here. Its just a really good place
Excellent 9.0
Pros: The room was clean and quiet. The elevators were quick. Breakfast was very good.
Cons: It would be nice to have some skin lotion in the bathroom
Excellent 10.0
Pros: Clean, well managed
Cons: The smell in my room for being fairly new it has a weird smell Room 304
Good 6.0
Cons: Parking charge
Excellent 9.7
Pros: Customer service was great upon arrival. Thank you.
Cons: N/A
Good 6.0
Pros: Hassle free check in
Cons: No hot tub and not enough towels
Poor 1.0
Pros: Nothing It was a disaster
Cons: Everything
Excellent 9.7
Pros: Friendly front desk staff. Very clean room. Everything seemed very new and was in great condition (furniture, carpet, bedding). Quiet throughout the night. Our room was right next to the elevator but fortunately we did not hear the elevator at all. Breakfast had a good selection, was of decent quality, and dining area was clean and big. Did not try the pool because it was raining.
Excellent 10.0
Pros: Such a comfortable and relaxing stay!! I really liked this place and will be back.
Excellent 10.0
Pros: Very clean room and well put together room, comfortable bed, top of the line hotel staff, breakfast, location.
Cons: I don't have any negatives.
Excellent 10.0
Pros: Great buffet
Fairfield Inn & Suites El Paso Airport - El Paso
Rated no. 4
8.6
Excellent 8.6
Based on 139 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
8.7
Food
10.0
Location
9.1
Overall 8.5 Excellent
Based on 1,539 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.7
Food
10.0
Location
9.1
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.1
Services
8.7
Staff
8.7
Cleanliness
7.3
Comfort
8.0
Facilities
7.3
Location
8.0
Overall
7.3
Cleanliness
9.7
Comfort
9.1
Facilities
9.5
Food
10.0
Location
9.8
Cleanliness
9.0
Comfort
9.0
Location
9.1
Overall
10.0
Services
8.9
Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
8.9
Overall
9.3
Cleanliness
9.0
Comfort
8.9
Facilities
8.2
Location
9.1
Overall
8.6
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.7

Good 6.0
Pros: very clean
Cons: cleanliness
Excellent 10.0
Pros: Comfortable bed, quiet except for planes. Nice and dark for sleeping.
Excellent 9.0
Pros: Location
Excellent 10.0
Pros: Great complimentary burritos
Cons: More free breakfast
Excellent 9.0
Pros: Clean and near airport
Cons: Toilet hard to flush
Excellent 10.0
Pros: Cleanliness
Excellent 10.0
Pros: Check-in was prompt and easy. Rooms and hotel were very clean. Staff were very accommodating, friendly, and professional.
Cons: Nothing
Poor 1.0
Pros: Nothing
Cons: I paid for a room with disabled access and when I arrived, they told me that I had a regular room and had to pay extra for a room with disabled access.
Excellent 9.0
Cons: I didn¿t like that after booking a stay we would still have to pay $10 per person to use the pool. I can understand charging an outside guest but that¿s crazy to charge one that has already paid to stay.
Poor 1.0
Pros: The pool was ok.
Cons: Dirty room..Stayed 2 nights and room was not cleaned..Had to request new towels and pillow cases for the next day .Stench smell and the air conditioner unit was loud..Bed was not comfortable.
Mediocre 3.0
Pros: Good food, nice bar
Cons: The room looked like it has not been updated since 1978, and had a bad smell.some times the door did not lock when leaving. Could not get a hold of the front desk for air port shuttle, front desk hung up on me when calling.
Mediocre 3.0
Cons: Out dated and bed was noticeably lob sided
Excellent 9.0
Pros: Great location and clean rooms!
Cons: Reservations were required to be in the pool so we reserved. When we get to the desk to get our bracelets we are told only 1 person per room could swim (we had 2 rooms with 2 adults and 1 child in each).
Excellent 10.0
Pros: Beautiful hotel, staff very friendly and professional. Very convient.
Cons: Nothing
Excellent 10.0
I would definitely stay at this hotel for my next trip. Staff was very helpful and kind. We loved our stay
Good 6.0
Pros: We needed a hotel on short notice and this was available. The room was clean.
Cons: The a/c did not work well and the pool area was closed.
Excellent 10.0
Nice hotel to stay out if you were in ElPaso and needed a place near the airport. Noise I did not notice (at night) Pool seemed nice as well.
Excellent 9.0
Pros: The room was nice.
Cons: Nothing
Excellent 9.0
Pros: Great location well maintained
Cons: Always had problems with the keycard
Okay 5.0
Pros: Helpful staff
Cons: Dirty pillowcase Pool smaller than portrayed in ad Guest drunk in hallway with child upon checking in Back entrance covered in bars-area didn¿t feel safe
Excellent 9.0
Pros: Pleasant stay convenient to airport
Good 7.0
Pros: The price and location of the hotel was excellent. *4 below There was only one tissue in the tissue box and toilet paper was at the very end of its roll. I had to request for more. Also face cloth was dirty. Shower was not wiped clean
Cons: The cleanliness was not to my expectations. The floor was not swifter as I could feel the dust under my feet. I had to walk with slippers. When the table and floor was wiped after a water spill there were lots of short male like stubby hairs.
Poor 1.0
Cons: I was initially given a room which was already occupied. When the problem was corrected, that room Also appeared to be occupied. When I entered the Room, there was a wet towel on the floor and the Refrigerator door was opened. The phone didn't work.
Excellent 10.0
Pros: Great hotel
Good 7.0
Cons: While checking in I was informed the room had double beds I thought I requested king bed when deserving online. Attendant said he would take care of it and we ended up with a king bed. When I received bill,when I got home I see 82.46 processed +50pending
Okay 5.0
Pros: It was close to the airport
Cons: First we book for the radisson hotel and after a long car drive we get to the hotel and for our surprise they change us to the Marriot without even asking first. And the room they gave us it wasn’t compare to the one we book first Very disa
Mediocre 3.0
Pros: Location
Cons: Yes the fire alarm went off one night for hours and I tried to call and my phone in my room didn’t work so I had to use my cell phone also my room was right across from the maids service closet so I heard them and all the carts and people g
Good 7.0
Pros: The rooms were very nice and clean
Cons: The manager was rude and didn’t care because I couldn’t complain to anyone higher, she wanted to charge for my daughter to use the pool because she wasn’t on the reservation when the day prior they did not,kids
Good 7.0
Pros: former Hyatt,location great
Cons: no free breakfast as advertised.
Good 7.0
Pros: The actual hotel Is beautiful
Cons: The staff still has a lot to learn on what hospitality stands for
Mediocre 3.0
Pros: The hotel was really clean the staff was nice.
Cons: The beds were horrible to sleep in! There was a lot of ppl and it was loud through out the night. Definitely not a good place to rest. Oh and if you want to use the pool make sure you make reservations for it.
Good 6.0
Pros: It was fairly clean and the bathroom was nice compared to the room. Location next to the airport was good and felt safe.
Cons: I was expecting much more based on hotel reviews, original p (advertised as $---/night original), and pictures. However, the room was fine and much cleaner than the other hotel we stayed at in the same city a week later.
Poor 1.0
Pros: Front desk folks great as well as bar staff
Cons: House keeping was great in room but staff screaming laughing and carrying on at 07:30 in hall way outside of my room 7 out of 8 day stay very in professional quite disturbing actually was moved for last nite of stay very quiet
Okay 5.0
Pros: Clean and clean rooms
Cons: Using Corona virus excuse to keep pool and other services closed. Called the hotels reservations and they said it was open. It wasn't.
Mediocre 2.0
Cons: Asked for a refund because we are sheltered in place and not allowed to travel due to Corona Virus. Was not granted refund. Done with Radisson and with booking.com.
Mediocre 3.0
Pros: Location and staff
Cons: Booked a two queen bed room. When I got there the front desk said they were upgrading my room. The room was bigger but had te double beds! The air was Not working. It was hot and stuffy all night. The toilet was running all night as well. No sleep for me
Poor 1.0
Pros: The bed was comfortable.
Cons: The front desk lady did not speak English. The manager was condescending and rude. Our room next to a large Christmas party and we were up all night because of it. When I spoke with manager she said they had a sign in the lobby about the party.
Good 6.0
Pros: proximity to airport
Cons: The rooms and the hotel was dated. Did not feel the hotel meets the star rating and the posted reviews
Excellent 10.0
The room size was immaculate, this was a first time for me taking a trip alone and I was skeptical about staying at first.. Especially , since some places post bait-photos on their websites so I was impressed with the matchup.. You go online and see one thing and once you get there it's a totally different look, so I was appreciative for that... There is a Happy Hour at the Bar and a Restaurant onsite as well... The staff was polite and understanding, I checked out about 5am and the service was still as if it was 5pm in the evening, and not seemingly dragging and groggy like you're disturbing them, I was grateful for that.. The Airport was literally right next door, a major plus for me considering I had a very early morning flight out... A cab was called for me, so I didn't have to worry much with that and the ride was complimentary.. I would definitely return for any future accommodations and would recommend the location to family and friends...
Good 7.0
Pros: It's beside the airport and the restaurant is great.
Cons: Our bathroom door would not shut and our view was the parking lot so we had to keep the curtains shut.
Poor 1.0
Pros: The location
Cons: The staff was rude. Unwilling to help
Mediocre 3.0
Pros: Location and indoor/outdoor pool option
Cons: Yes, the hotel room was not updated with usb options. The bathtub/shower had black mold and also the shower curtain rod. Breakfast not included
Mediocre 2.0
Pros: Location
Cons: My first room had an outside entrance and was just like a La Quinta or at best a 2 star room. The value for the price was very bad. There were no A/C outlets available by the nightstand and the 1 that was had 4 plugs in it and looked like a fire hazard
Okay 5.0
Pros: Close to airport.
Cons: Asked for 5am wake up call. Did NOT receive. Watered down alcoholic drink in the bar. Ordered salad with chopped chicken breast.....so many large bone shrouds in it, it was unsafe to eat.
Excellent 8.0
Pros: Good service
Cons: The commode keep running all night and was annoying. Room 212
Excellent 9.7
excellent. clean room. clean bathroom and shower.
Excellent 10.0
Pros: the pool and room
Cons: the pool was very crowded with kids
Excellent 10.0
Pros: Once I was settled, the room and hotel were great. Quiet, spacious and exactly what I was looking for.
Cons: The AC did not work in the first two rooms I tried, but the staff found me a room where the AC worked.
Okay 4.0
Pros: Nothing
Cons: Everything
Excellent 10.0
Pros: Very nice and clean.
Excellent 10.0
Pros: The atmosphere of the hotel is beautiful. We enjoyed the outdoor pool very much and liked the option of using the indoor pool when it was raining. The staff was very friendly and accommodating. The room was very spacious which was a huge plus. We thoroughly enjoyed the complimentary breakfast in the restaurant. The food was delicious. We will definitely stay here agai !
Cons: The only negative I have wasn't about the hotel itself, but was the fact that the maid for our room did not speak any English nor did she understand English. I think that should be a requirement.
Excellent 8.0
Pros: Loved the cleanliness of the room. The blankets/pillows were the best. Staff was friendly. Nice environment and good amenities.
Cons: Bathroom sink was extremely slow to drain. It was a nuisance when brushing teeth or washing our hands as we had to see the dirty water floating for about an hour before it went down. Also, the mirror closet door was broken and off the hinges. when reported to front desk, didn't seem to be a big deal.
Good 7.4
Pros: Bartender, haha. Extremely nice. Nice to have a conversation with. Pools were also really nice!
Cons: They asked for my card to confirm that the card I had paid for through the website was with me. What they didn't bother to inform me was that they were charging a $50 security deposit incase anything was damaged or snacks were eaten? Which, I think, is weird for a hotel to do so. The lady at the front desk was rude about it when I told her I wanted to use another card. Also, the beds are hard as a rock and the sleep number bed didn't work at all. Bartender (male) was incredibly nice!
Excellent 10.0
Pros: Good easy access location, convenient to shops and restaurants. We've been on a road trip and the Radisson was the cleanest and nicest of the hotels we've stayed at. Lots of great shared amenities including two fireplaces in the lobby (welcome on the chilly winter nights), multiple computer and printer workstations, a very nice courtyard, indoor and outdoor pools. Staff was very friendly, and the room was spacious, clean and well appointed. I'd stay here again hands down.
Cons: Wifi internet access was a bit erratic, and slow for me. Otherwise no complaints.
Good 6.6
Pros: The indoor pool was good.
Cons: Outdoor pool too small. The front desk was very unhelpful. They didn't bother to talk or welcome. Very unprofessional of them to not talk or welcome.
Excellent 9.3
Pros: Good location to lots of food and entertainment. My room came with free breakfast at the restaurant and the rooms were quite nice.
Cons: There was a miscommunication on check out time and we had staff try to enter our room twice while in my room. I called them and they left a left in the system and they still attempted to come in a little later.
Radisson Hotel El Paso Airport - El Paso
Rated no. 5
8.5
Excellent 8.5
Based on 1,539 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
7.6
Location
8.8
Overall
6.3
Overall 8.5 Excellent
Based on 280 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
7.6
Location
8.8
Overall
6.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
4.0
Facilities
8.0
Location
10.0
Overall
6.0
Cleanliness
8.7
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.9
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.1
Comfort
8.8
Location
8.8
Services
8.7
Staff
8.9
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.7
Cleanliness
9.0
Comfort
8.7
Facilities
7.3
Location
8.8
Overall
5.3
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.8
Staff
8.9

Poor 1.0
Pros: nothing really
Cons: the whole place unsecured and the pavement throughout was broke and in poor conditions. builds themselves had rot, discolored & deterioration. the pictures seen online is not what the property looks like nor the rooms.
Excellent 9.0
Pros: Acceptable.
Cons: Television station selection was poor, no guide at all, control was difficult to use. I have Verizon and didn't have service in the room.
Good 7.0
Pros: the room was nice
Cons: The location is not great and the morning staff was not very friendly or have good customer service skills. The closing staff was better, and friendly. I don’t know what was going on but with so many people hanging out in the parking lot, made for the property to not feel safe!
Excellent 8.0
Pros: breakfast was great!
Cons: The sliding door to outside was hard to open, was loud and squeaky
Good 7.0
Pros: We did like the pool and the breakfast was good.
Cons: The toilets ran all the time and the one down stairs stopped working at one point and we spent 30 mins fixing it. The downstairs sink didn't drain well either. It kept filling up till you turned off the water and waited.. The over all appearance in the downstairs bathroom was not great. It didn't meet the $200 mark.
Okay 5.0
Pros: The room was very comfortable, and had I not been so worn out in reaching it I might have enjoyed it.
Cons: I checked in after booking online. It was evening by the time I arrived. They overbooked by about 50 rooms, according to the clerk. I have limited mobility. That meant that I waited for half an hour while the clerk said she was looking for a ground floor room for me near the parking area. Eventually I got a room, at the greatest possible distance from where I had to park, and with no outside lighting. I was exhausted from moving, and barely managed to get to the room. I was in tears when I finally found it. Next morning, only decaf in the coffee setup, not worth the long trek to remedy. From my particular point of view, not a satisfactory stay.
Mediocre 3.0
Pros: I really don't know I had to go to work. An wasn't able to get a refund.b they just took all my money.
Cons: It looked nice
Okay 5.0
Pros: Location,
Cons: Did not the number of beds we asked for, did not know one of the beds was in a loft, with the ac vent very close to the bed it made it hard to sleep , also the sinks were clogged
Excellent 10.0
Pros: Everything the cleanliness and good smell of room. Staff is exceptional! Breakfast was very good clean and fresh! Love that it is family friendly!
Cons: No complaints my favorite hotel
Okay 4.2
Pros: The room was nice enough and the breakfast was good.
Cons: I was charged a $75 pet fee for a single night stay. Doubled the price of the room! Total ripoff!
Good 6.0
Pros: The rooms were clean and comfortable, but they need some updating.
Cons: I left my phone charger at the room, but I called the hotel and asked them to hold it for me until I came back from my trip. When went back to retrieve it no one knew of the request and of course I never recovered the item.
Good 7.7
Pros: The rooms where great, very roomy
Cons: We call a couple of times for the toilet wasn't working well and the phone didn't worked for two days. They also should leave an extra tissue box just in case we run out of it so we don't have to bother housekeeping. Specially when the phone is not working.
Okay 4.8
Pros: Location was good, They are pet friendly.
Cons: Room had a roach problem. Toilet was not bolted down good. AC did not work well. Wall were very thin could hear everything in the room above. There were many young men loitering around at midnight did not give you a safe feeling.
Excellent 10.0
Pros: Everything
Cons: N/a
Chase Suite Hotel El Paso - El Paso
Rated no. 6
8.5
Excellent 8.5
Based on 280 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
6.7
Location
8.9
Overall
7.0
Overall 8.5 Excellent
Based on 281 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
6.7
Location
8.9
Overall
7.0
Cleanliness
8.0
Comfort
8.6
Facilities
6.6
Location
8.0
Staff
6.6
Cleanliness
7.5
Comfort
7.5
Facilities
7.5
Location
7.5
Overall
7.0
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
8.8
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.6
Cleanliness
9.2
Comfort
9.0
Location
8.9
Services
8.9
Staff
8.9
Cleanliness
8.8
Comfort
8.8
Facilities
5.3
Location
9.1
Overall
4.0
Cleanliness
8.3
Comfort
8.3
Facilities
4.0
Location
8.7
Overall
6.0
Cleanliness
8.9
Comfort
8.9
Location
9.2
Services
8.7
Staff
8.5

Okay 4.0
Pros: The breakfast was good. The staff seemed to take pride in it. More variety would have been nice. Pool was warm.
Cons: The hot tub wasn't working. There was too much chlorine in the pool. My kids and I smelt like chlorine for days even after showering. Not enough towels in our room. We only had one towel for 5 people.
Excellent 9.0
Pros: breakfast is always great at Embassy
Excellent 8.0
Pros: The bartenders in the evening were super nice.
Cons: Some workers were a little rude
Excellent 9.0
Pros: Cleanliness
Cons: No
Excellent 8.0
Pros: Good breakfast.
Cons: The pet fee of $75 seemed excessive. I would have liked to know that prior to booking.
Excellent 8.0
Pros: All of the staff were well trained and eager to please and the two room suite was very nice and spacious.
Cons: It is an older hotel and could use some updating and remodeling.
Excellent 8.0
Pros: Staff was friendly
Cons: I wasn¿t happy with the handicapped room, it was by an exit door and it was too noisy! For my inconvenience I asked to be moved to another room....
Excellent 10.0
Pros: The hotel is old hotel but it has been renovated and is centrally located within the city.
Cons: No
Excellent 9.0
Cons: Hotel bar closes too early. After several long days of driving, would have been nice to have to bar open later.
Good 7.0
Pros: The staff was great and the rooms were clean
Cons: The indoor pool and jacuzzi were closed all weekend, this was the main reason I booked the hotel. Nowhere on the website did it mention it was closed. So I was just disappointed in that.
Excellent 9.6
Pros - great breakfast, great staff, great rooms Cons - only one, parking is hard to find when there are hotel functions
Excellent 10.0
Pros: Breakfast was amazing and the staff bend over backwards for their guests at this location.
Cons: Ice machines are hard to find and the fitness area could use a few new updates. The machines clearly needed some T.L.C.
Excellent 10.0
Pros: Very clean & modern. The made to order breakfast was outstanding. Helpful & courteous staff in all areas of the hotel operation. It is next to I-10 but you don't hear any traffic noise. Very easy access to gas stations and restaurants.
Excellent 10.0
Pros: Amazing atmosphere beautiful room and the pool yes mama
Cons: A little difficult to find but we got it and first room had some diffficulties but they sorted everything out.
Excellent 10.0
Pros: Love the made-to-order breakfast!
Cons: Sound from lobby really carries up to the rooms. Hard to fall askeep w all that noise
Good 7.7
Pros: Fast check in and out. Loved happy hour and the morning breakfast was amazing.
Cons: We had a double room with a pull out coach. I had called several times to get the sheets and a extra pillow and blanket. No one answered. Finally someone answered and put me on hold for over 10mins but never came back to the line. I ended the call.
Excellent 10.0
Pros: They were ready to help with whatever you needed.
Cons: Can't think of anything.
Good 6.2
Pros: Bed was nice
Cons: Noise, and room was never cleaned, friendly lady driver who picked me up at airport
Mediocre 3.0
Pros: Not to the standards I expected for an Embassy Suites.
Cons: This last visit we had issues with getting our room serviced, the manager did compensate us with 1000 honors points but don't feel this was adequate compensation for our inconvenience. Room fridges need defrosting.
Mediocre 3.1
Pros: The Staff was pleasant,
Cons: Do not know where to start. The property is a dump and under massive renovation. The structure should actually be imploded. While I was there over a two (2) day stay the construction noise level was intense. Workers all around. The a/c barely functioned with the outside temperature hovering around the century mark, Front entrance roped off. 75 % of the rooms gutted. The Hotel should never be accepting guests while under construction.
Good 6.5
Pros: Rooms were great, clean, comfortable.
Cons: booked reservation had breakfast included. No breakfast available due to construction being done at hotel. noisy at time due to construction. room rates should of been 10 to 15 % discounted from price paid due the situation or been informed of situation so reservation could of been cancel and reservation made else where.
Okay 5.7
Pros: The hotel has been purchased by Embassy Suites and is undergoing a multi-million dollar upgrade. Upgrades are sorely needed. The ongoing work did not impact us. There were signs indicating when there would no longer be breakfast and when the pool would be closed, all due to the upgrades. The enclosed 8-story atrium is pretty nice. The indoor pool is a decent size and there is a hot tub, but my group did not use either. The staff were very polite and check-in and checkout were easy and quick.
Cons: Our group had 4 rooms. The air conditioners did not work in any of the units. The front desk was told twice but nothing repaired or notes left indicating that they could not be fixed. On the last night, one of our rooms needed to be moved due to the heat. We had a couple rooms on the 3rd floor over the pool. The odor of chlorine was pretty significant. All of the rooms had mold/water damage issues behind the wallpaper, primarily in the bathroom and around the sliding glass door to the small deck. A dirty pair of underwear was adjacent to one of the decks. We were there for 4 days and the breakfast was the same each day (scrambled eggs, a slice of ham, and some chewy potatoes). A large cockroach was observed in the atrium where breakfast is served.
Excellent 10.0
Pros: Room was spacious, lobby colorful, decorative. Easy access, many dinning options in area. Great bargain for the price.
Cons: Only down side, to get hot water at sink took a bit of time, but did eventually. Areas of the carpet were a bit lumpy.
Excellent 10.0
Pros: Comfortable bed and linens. Indoor jacuzzi. Living area in hotel. In room amenities: coffee, microwave, fridge. Close to shopping, restaurants and airport.
Excellent 10.0
Pros: The Jacuzzi and swimming pool were clean & well maintained. The bed was very comfortable. The staff were all attentive and courteous.
Excellent 8.3
Pros: Beautifully designed with a sense of being outside when u look over the inside balcony.
Cons: The location and convenience of everything
Good 7.0
Pros: The place looks beautiful inside
Cons: The roof had a leak in breakfast area, where nobody seemed to notice... Complete hazard with kids and especially being pregnant. I called for more towels and soap for the next day never received anything, had to go down and ask the front desk in which he pulled them from the back immediately.
Mediocre 2.0
Pros: Not one thing
Cons: Smelly, mold in bathroom, old out dated television, sticky couches, Would never book ther again.
Good 7.3
Pros: The lobby, garden area and breakfast bar were nice.
Cons: Room need maintanance (moldy trims, dirty lamp shades, old fixtures). The bathroom was extremely dirty, there were urine fresh stains on the toilet. It looked like it was a luxury hotel back in the day. Now, it just falls short .
Good 7.0
Cons: old
Good 6.6
Pros: Rooms seem outdated.
Excellent 8.6
Pros: Spacious rooms really clean
Cons: The t.v. needs upgrading badly
Embassy Suites by Hilton El Paso - El Paso
Rated no. 7
8.5
Excellent 8.5
Based on 281 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
9.0
Overall 8.6 Excellent
Based on 71 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
9.0
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
9.3
Comfort
9.5
Location
9.0
Services
9.3
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.1
Location
8.6
Services
8.7
Staff
9.5
Cleanliness
8.8
Comfort
9.2
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Facilities
9.3
Location
9.1
Overall
9.3
Cleanliness
9.6
Comfort
9.2
Location
9.0
Services
9.6
Staff
9.8

Excellent 8.0
Pros: It's nice have stayed there before that's why we went back. A little high on prices
Cons: People were friendly and clean lobby
Good 7.0
Pros: The pool was refreshing. The front desk clerks were nice.
Cons: Almost fell down the stairs when piece broke off of it.
Excellent 10.0
Pros: FRIENDLY STAFF
Excellent 10.0
Pros: The staff is very welcoming, informative and helpful.
Excellent 10.0
Pros: Loved the bar, Amanda is an excellent bartender. Liked the fact that I could get food at your bistro.
Cons: Can't think of any way my stay could have been better.
Excellent 10.0
Pros: excellent location
Excellent 10.0
Pros: The staff. Very friendly and accommodating. A little tricky to get to but worth the effort.
Good 7.0
Pros: The staff
Cons: stains on carpet, no continental breakfast, for same price I usually receive, curtains had holes in them
Good 7.0
Pros: Staff was outstanding!
Cons: Rooms and furnishings were worn out.
Poor 1.0
Pros: Airport shuttle
Cons: This is a dated courtyard. Old beds, dirty sheets, and lots of freeway noise.
Excellent 8.0
Cons: bed was really firm and pillows were way to soft, not a good combo for my sleeping style.
Excellent 10.0
Pros: My flight was delayed by 7 hours and I didn't fly in until 3:30AM and they picked me up and were so helpful during a really stressful time.
Excellent 9.0
Pros: Priced right and nice staff! I would recommend
Excellent 10.0
Pros: The person at the reception desk, Mary, was amazing. She helped get us a free shuttle to dinner as well as to the airport. She also helped us prep some luggage that needed duct tape and was really nice.
Excellent 8.5
Pros: Great staff - helpful and friendly. Location is pretty close to the airport, so as long as you have a rental car (and it's hard to not have one in El Paso), it's pretty convenient.
Cons: Even with the a/c set to 60 during a cool night, my room never got below 72. Like other Courtyard properties, breakfast is not included. The breakfast is a bit pricey, but the food is decent.
Excellent 10.0
Pros: We stayed only one night, and we checked in really late, around 2 am. The staff was very professional and helpful. Also, the room was nice and clean. We stayed in one of the handicap accessible rooms.
Cons: None that I can remember.
Good 7.0
Pros: Friendly staff
Cons: The air conditioner would not cool below 74.
Okay 5.0
Pros: The pool and spa were nice.
Cons: The location is not very close to the airport. It is good there is a shuttle because otherwise you would need a rental car and there is not much in the way of food or shopping nearby. You are stuck paying the high prices for the food in their bistro.
Good 6.0
Pros: The room was quiet, cold and dark
Cons: Popcorn ceilings, carpet was stained and dirty, my kids feet were black..no free breakfast
Mediocre 3.0
Pros: They had problems with no hot water... They still checked us in ! Knowing this problem... So the next TWOdays no hot water not even warm water ... They kept telling me they are working on it , almost fixed I asked , that I might check out
Courtyard by Marriott El Paso Airport - El Paso
Rated no. 8
8.6
Excellent 8.6
Based on 71 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Location
8.5
Overall
9.0
Overall 8.6 Excellent
Based on 66 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.0
Location
8.5
Overall
9.0
Cleanliness
9.0
Comfort
8.7
Location
8.6
Services
9.3
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.4
Comfort
8.4
Location
7.9
Services
8.0
Staff
9.1
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.4
Comfort
8.9
Location
9.2
Overall
10.0
Services
8.6
Cleanliness
9.3
Comfort
8.8
Location
8.3
Services
8.5
Staff
9.0

Excellent 10.0
Pros: Customer service and quality of hotel
Cons: No
Excellent 10.0
Pros: Friendly staff, confortable. Good location, parking .
Cons: Same as above
Okay 5.0
Cons: The room had stains on the wall and the front desk staff were unfriendly (some)
Mediocre 3.0
Pros: Dinner last night and breakfast this morning was good. The beds were comfortable The location being next to the I-10 was great. Sorry there’s nothing else I can say about it.
Cons: I know you can’t do anything about the location, but when I booked the hotel it said airport hotel. My wife and I expected a bigger hotel with good size rooms. The room was not worth the price. It was like a cheap room in a cheap hotel.
Excellent 10.0
Pros: Clean
Cons: Bed and pillows not supportive
Excellent 10.0
Pros: Great customer service.
Poor 1.0
Pros: Nothing
Cons: Horrible customer service!
Excellent 10.0
Nice rooms and location.
Excellent 10.0
Pros: Pretty much everything
Cons: Not really
Excellent 10.0
Pros: Very nice place to stay. Staff were very helpful. Location was perfect.
Cons: No.
Excellent 10.0
Pros: Bed was soft and kingsize
Cons: Need out for customers electronic laptop phone that are in reach of bed.
Excellent 9.0
Pros: Very contemporary, clean and modern. Front desk, was professional, polite and helpful
Excellent 8.0
Pros: The location and facility are great, well maintained
Cons: The beds were not as comfortable as I have experienced at other Hilton properties.
Excellent 8.8
Pros: Friendly staff Beautiful decor Most comfortable bed I think I've been in Spacy rooms
Cons: The smell of the industrial plant/factory next door, but you can't smell it inside Room service food was mediocre
Hilton Garden Inn El Paso Airport - El Paso
Rated no. 9
8.6
Excellent 8.6
Based on 66 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.4
Staff
9.1
Overall 8.4 Excellent
Based on 349 reviews
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.4
Staff
9.1
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.3
Staff
9.1
Cleanliness
8.8
Comfort
9.2
Location
8.9
Services
8.8
Staff
9.1
Cleanliness
9.0
Comfort
9.3
Location
9.1
Services
8.9
Staff
9.3
Cleanliness
8.3
Comfort
7.9
Location
8.3
Services
7.7
Staff
8.8
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
7.9
Staff
8.5

Good 7.0
Pros: Breakfast
Cons: Hotel cost was too high Room carpet was old and dirty
Excellent 9.0
Pros: Breakfast was amazing lot of choices and stayed two nights so got to enjoy different things on both days and the breakfast attended guy who was doing a great job making sure stuff was out and cleaning tables he really did it all beds were comfortable
Cons: TV outdated
Okay 5.0
Pros: Friendly staff & good location
Cons: Door to our room was literally barely hanging on. Room also had a wierd smell.Hot tub was out of service & breakfast was the same every day.
Good 6.0
Pros: Our room was clean the breakfast was good.
Cons: Our bathtub floor was yuck, the outside spa was broken and out key cards struggled to work quite a bit.
Excellent 10.0
Pros: The bed and pillows were very comfortable. Room was clean with all the amenities.
Cons: Carpet had a few stains. I get weirded out by carpet stains.
Excellent 8.0
Pros: Close to venue for concert. Close to eateries.
Cons: N/A
Good 6.0
Pros: comfort of bed
Cons: Maintenance, cleanliness, adherence to COVID guidelines
Poor 1.0
Cons: The AC sounded like ot hadn¿t bin maintained in 20 years it was very loud
Poor 1.0
Pros: Nothing, everything was out dated and the room smelled very dusty and moldy. The bathroom door had bumps and was falling apart like it was being eaten by termites. I got fully ripped off for what I paid and was not issued a refund.
Cons: This hotel was horrible, and way overpriced for all the problems it has going on. 1. The rooms are way outdated. 2. The rooms and Hotel smell very dusty and moldy. 3. The bathroom doors have little bumps and look like termites may be eating the door.
Excellent 10.0
Pros: The beds were very comfortable. Hotel employee at the front desk greeted us with a friendly smile and was very helpful.
Cons: Nothing.
Excellent 10.0
Pros: Staff is friend, and hospitality was top notch. No matter the question, or issue, they will help find a solution.
Cons: No airport shuttle.
Excellent 10.0
Pros: Staff were great and helpfull. Easy access to everything.
Cons: N/A considering covid protoccol, staff were great to satisfy needs
Excellent 10.0
Cons: Traffic is a little loud if you’re sensitive to that (which I’m not)
Excellent 8.0
Pros: Cleanliness, and size of room.
Cons: Someone in the adjoining room kept tapping on the wall and making other noises throughout the night.
Okay 5.0
Pros: The location is super close to Fort Bliss and the airport
Cons: The room was awful. The bathroom tub was filthy and the bathroom door was bubbled up. Warped
Excellent 10.0
Pros: The room was clean and modern. The amenities were great and the entire staff was accommodating! Very friendly and professional. Offered takeout for free breakfast during pandemic, which was much appreciated.
Excellent 8.0
Pros: The beds were comfortable, the linens and bed cover clean and sanitary, having a microwave and fridge was important, and the staff was very friendly and helpful.
Cons: Only that due to COVID-19, the hot breakfast was absent and the only choices were pre-packaged pastries, and they did not have ice buckets available (but they did have ice bags, so we got our ice sans bucket). We had to ask for paper cups for the room.
Excellent 10.0
Pros: The staff were friendly
Cons: No
Excellent 10.0
Pros: The staff was amazing!! They let us check out late (2 pm) took us to the mall after we checked out, kept our luggage for us and took us to the airport. This is all after we checked out! The room was wonderful and quiet. We would definitely stay again!
Excellent 10.0
Pros: Staff was awesome! Great location, close to highway, food and shopping! Clean rooms! Great pool! Breakfast was included with stay and was a good assortment of hot and cold items! Stay was fabulous!
Cons: Loved everything!
Holiday Inn Express & Suites El Paso Airport - El Paso
Rated no. 10
8.4
Excellent 8.4
Based on 349 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
8.8
Location
8.8
Overall
8.5
Overall 8.0 Excellent
Based on 247 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
8.8
Location
8.8
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.0
Location
8.7
Services
7.5
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.6
Location
9.0
Services
8.1
Staff
8.7
Cleanliness
8.9
Comfort
8.6
Facilities
6.0
Location
8.4
Overall
8.0
Cleanliness
8.5
Comfort
8.5
Facilities
10.0
Location
8.8
Overall
8.3
Cleanliness
8.6
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.8

Excellent 10.0
Pros: close proximity to the airport yet clean, comfortable and safe
Poor 1.0
Pros: They did not honored my reservation even when I had email confirmation and reservation number. I had to pay almost twice for last minute reservation in a different hotel.
Cons: The worst customer service I have ever experienced!
Good 6.0
Pros: Over all the stay was good. Rooms were small but the customer service was excellent.
Cons: Small bathroom and not able to have a window opening.
Okay 5.0
Pros: the room was clean and ample.
Cons: I phoned reception for wifi code and asked if wifi was included in my room rate. she said it was and the wifi fee would be credited back to me. when I checked out the charge was there and I had to request again that charge be taken off. reception obliged. why does Marriott charge for wifi anyhow?
Poor 1.0
Cons: The mgmt was horrible. We had a room on the 4th floor. On the morning of checkout the elevator was out of service. Had to carry all my luggage down the stairs. Only 1 poor young lady was on staff. Not her fault but horrible overall mgmt of the hotel.
Good 7.0
Pros: I really liked the bed... kingsize
Mediocre 3.0
Pros: Location
Cons: Light didn't work in bathroom
Good 6.0
Pros: Pretty clean and lots of food around it
Cons: The room doors where very hard to open
Excellent 9.0
Pros: Staff was very friendly and helpful. Breakfast was very good each morning.
Cons: One of the cleaning or sanitizing chemicals they use in the room smells awful. Like a dirty shoe. So bad we asked them not to use it in our room. But you could still smell it when the air conditioner came on.
Excellent 9.0
Pros: Area and pools
Cons: N/a
Okay 5.2
For the money spent here, I could have found something much nicer and newer.
Okay 5.0
Pros: I liked the Bed, it was comfortable.
Cons: The hotel seemed a little dated, was showing its age in the carpet and bathroom walls. Had a little bit of a moldy smell. I thought for the price I paid,O have stayed in better places.
Excellent 10.0
Pros: Older hotel but was clean, staff was friendly and helpful. Pool was fun for the grandson.
Cons: No refrigerator.
Okay 5.0
Pros: Lobby is nicely renovated a couple years ago.
Cons: Rooms are old need to be renovated. Would expect it from a 2 star hotel. Not from a 3,1/2.
Excellent 8.0
Pros: The lobby was very nice and an easy check in. The parking lot was close and easy to utilize.
Cons: The room was old - not very updated and just not the quality of a Marriott, especially the restroom.
Excellent 9.0
Pros: Pool
Cons: We asked for a double bed ended up with a single
Good 6.0
Pros: Location
Cons: Limited or expensive computer access in business center, not enough towels for pool area when busy
Excellent 10.0
Cons: Doesn't include breakfast
Marriott El Paso - El Paso
Rated no. 11
8.0
Excellent 8.0
Based on 247 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.1
Location
8.9
Services
7.0
Staff
8.8
Overall 8.2 Excellent
Based on 27 reviews
Cleanliness
8.0
Comfort
8.1
Location
8.9
Services
7.0
Staff
8.8
Cleanliness
6.5
Comfort
7.0
Location
9.5
Services
6.5
Staff
8.5
Cleanliness
6.8
Comfort
7.5
Location
7.9
Services
6.1
Staff
8.2
Cleanliness
8.8
Comfort
9.2
Location
10.0
Services
7.5
Staff
10.0
Cleanliness
9.7
Comfort
8.9
Location
9.2
Services
7.8
Staff
9.2
Cleanliness
8.0
Comfort
8.5
Location
7.0
Services
8.0
Staff
9.0

Excellent 9.0
Pros: Older room, but very clean and beds were great
Okay 5.0
Pros: Motel is in close proximity to the El Paso Airport and several restaurants. Good price point. Hotel was clean
Cons: The AC/Heater was not working properly and the shower did not work... a lot of road noise
Excellent 8.0
Pros: This place is a gem, so convenient, cute, clean, and friendly. Great value!
Excellent 8.0
Pros: Standard old school motel. Had everything you needed. Well maintained. Would stay there again.
Mediocre 3.0
Pros: Didn't know you served breakfast
Excellent 9.0
Pros: Comfort, big room, wifi worked, good location close to where I grew up
Cons: Front desk not very welcoming, no coffee because of corona virus epidemic, place starting to show its age so need to do some remodeling of some kind even if I do love the vintage state of this place. The room on the roof was leaking..remote did not work that well
Good 7.0
Pros: Parking car right outside my door for security
Excellent 10.0
Pros: The room is spacious. I also had covered parking.
Cons: NO.
Excellent 10.0
Pros: great staff, clean room, nice location, fun decor in vintage motel.
Cons: tv reception was glitchy.
Coral Motel - El Paso
Rated no. 12
8.2
Excellent 8.2
Based on 27 reviews
Details
Reviews

Cleanliness
7.3
Comfort
7.4
Facilities
6.0
Location
8.5
Overall
6.2
Overall 7.1 Good
Based on 977 reviews
Cleanliness
7.3
Comfort
7.4
Facilities
6.0
Location
8.5
Overall
6.2
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
10.0
Cleanliness
7.1
Comfort
7.2
Location
8.4
Services
6.8
Staff
7.9
Cleanliness
5.0
Comfort
5.0
Facilities
4.0
Location
5.0
Overall
5.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.6
Location
7.0
Overall
6.5
Cleanliness
7.3
Comfort
7.4
Location
8.4
Services
6.8
Staff
7.9
Cleanliness
7.1
Comfort
7.5
Facilities
2.0
Location
8.7
Overall
5.0
Cleanliness
7.4
Comfort
7.7
Facilities
10.0
Location
8.6
Services
7.1
Cleanliness
7.4
Comfort
7.4
Location
8.4
Services
6.9
Staff
7.9

Okay 5.0
Cons: Supposed to have deluxe king and you booked tiny king room
Excellent 10.0
Pros: Had a shuttle from the airport, and, if preferred. could reasonably be walked from the airport.
Excellent 9.0
Pros: Breakfast as always great.
Cons: The room carpets seem to be dirty - just dull and not so inviting.
Good 6.0
Pros: .The staff was friendly.
Cons: The rooms are wayyyyyy toooooo small and tight.
Poor 1.0
Pros: everything was ok except for hot water
Cons: 5:00 am trying to take a shower, there’s no hot water, water is been running for like 10 min and still NO HOT WATER. I need to go to work and I ca t shower 🤬
Poor 1.0
Pros: Location
Cons: Water was running slow A/C malfunction Lightbulbs out Lack of maintenance seems like.
Okay 4.0
Pros: I liked the location by the airport.
Cons: The hotel needs to be updated. There was no food in the vending machine and I did not have an ice bucket in my room. At breakfast the person breaking down the food stacked trays or pastries and bagels on top of each other with no covering.
Good 7.0
Pros: Professional and pleasant staff Good linens and towels Quiet hotel
Cons: Rooms were in a time warp of the 80s. Carpet though surface clean needed a deep cleaning or replacement. Stairwell lights were out - safety issue.
Okay 5.0
Pros: Great location for my business, hot breakfast
Cons: room is dated, bathroom sink was cracked, room needs minor repair
Mediocre 2.0
Pros: Location and staff.
Cons: This hotel had a nice front entrance and employees were nice, but was dirty upon entrance to the rooms. Hallway had not been vacuumed, it was in definite need of a remodel, and the room smelled like dirty socks.
Excellent 10.0
Pros: Cleanliness and convenience
Cons: no
Poor 1.0
Pros: Really, nothing
Cons: Everything
Excellent 10.0
Pros: The staff was exceptional. The room was reasonably priced. It was next to the airport
Cons: It¿s getting old The bathroom esp needs a redo
Excellent 8.0
Pros: Location was was excellent. Staff was great
Cons: No. We were in town visiting my daughter and needed a place to sleep and take a shower since her apartment was too small for all of us to stay there and the hotel was perfect. We didn¿t use any of the amenities so I can¿t really comment on those
Poor 1.0
Pros: Area
Cons: DON'T COME HERE!! MY MOMS 86,1ST FLOOR,FILTHY OLD W/NASTY CUSTOMER SERVICE. WAITING LUGGAGE HELP, WE HAD TO TAKE BAGS ON OUR OWN!I HAD TO USE A SAFTY PIN TO COVER THE WINDOW. NO WAKE UP CALL! MISSED FLIGHT. THEY SHOULD BE OUT OF BUSINESS! NO APOLOGIES!!!!
Mediocre 2.0
Pros: Continental breakfast
Cons: Very old, not clean, not safe. Most doors would not work.
Okay 4.0
Pros: I liked the location of the hotel from the airport
Cons: I booked this hotel for the convenience of being able to park my car and the free shuttle to the airport. I arrived back in El Paso and tried to call the hotel for 15 to 20 min. No one answered so I had to pay a taxi 30 dollars extra to go to the hotel.
Okay 5.0
Pros: Location
Cons: Dirty, outdated, needs major renovations, it is a one star hotel.
Excellent 9.0
Cons: Didn't have a couch in my room.
Good 7.0
Pros: Very friendly and helpful staff. It was fine for one night and just the right location for a really early flight from the airport.
Cons: The hotel is just very old, dated and a little dreary.
Excellent 10.0
Pros: Front desk was wonderful
Cons: NA
Good 6.0
Pros: Nice pool
Cons: Coffee was extremely weak and watered down.
Excellent 10.0
Pros: Helpful staff, even when very busy. Very roomy breakfast area with huge food selection.
Poor 1.0
Pros: I liked the location
Cons: notified The clerk of a clogged sink and was advised that they would be sending maintenance When I got back to my room there was no sign that neither maintenance OR room service were in my room Room service did not come to my room to clean or stock towels
Good 6.0
Cons: Room was hot and muggy ac was not working
Okay 4.0
Cons: Bath tub was gross. Soap provided smelled bad. Frayed carpet, dirty walls
Okay 5.0
Pros: Location
Cons: Cleanliness
Poor 1.0
Pros: Leaving
Cons: Everything. I paid extra for a kitchen, yet it didn’t have any of the utensils and cookware that I needed and what it did have was old and nasty. The entire hotel is rundown and dirty. It’s dated, I couldn’t wait to leave.
Okay 4.0
Pros: Good location close to I-10 and shopping/food.
Cons: Very dated and poorly maintained. Rust on the tub. Stained wallpaper. Fixtures were in poor condition. Carpet looked dirty. Front desk clerk stated rooms were all renovated but interior says otherwise. Only lobby looks in updated.
Mediocre 3.0
Pros: location was good.
Cons: Pool and weight room was closed supposedly due to Covid-19, but the hotel was very dirty. Rooms weren't too bad, but the rest of the hotel and hallways were very dirty. The floors looked like they hadn't been vacuumed in weeks. No pride...
Good 7.4
Pros: The staff was friendly
Cons: Have a open pool
Poor 1.0
Pros: The staff was nice.
Cons: The room was disgusting. The was dirt and hair in my sink. The room smelled like mold.
Excellent 9.0
Pros: Clean and comfortable very quiet
Excellent 8.0
Staff was very kind and helpful
Poor 1.0
Pros: Had a decent location, and my vehicle wasn’t broken into overnight.
Cons: The hotel was filthy, it stunk badly, the bathroom was gross and wet. The carpet was old and stinky, there was no breakfast even though it was advertised. The hallways had cigarette butts and trash all over the floors. Trash was piled up at the exit doors
Excellent 8.0
Pros: Close proximity to airport
Cons: Breakfast is not particularly tasty.
Okay 4.0
Pros: Location and bret.
Cons: Carpet and walks dirty in the room. Pretty run down in general. Rooms were very small and the beds and pillows were hard!
Excellent 9.0
Pros: The breakfast.
Cons: the smell
Good 7.0
Pros: Location and included breakfast.
Cons: The hotel hallway carpets and walls were dirty and in need of a carpet cleaning and wash. The bathroom is in need of a renovation.
Poor 1.0
Pros: Absolutely nothing
Cons: WE HAD BEDBUGS - You fine people refused to refund our money so we could find another room in a different hotel. We had only been in the room a few hours when the bugs were crawling on my son. The hot tub was shut down for repairs or something.
Mediocre 2.0
Pros: Location to airport
Cons: Nice staff but did not clean room twice out of a four day stay. Always had to request towels and washcloths each day because they were not provided in the rooms after servicing.
Excellent 8.0
Pros: This hotel is within a block from the airport. The hot breakfast is excellent with real eggs, potatoes, bacon, fruits etc., and the staff is great. There's an airport shuttle that gets you to the gate very quickly. They have free & fast WiFi too.
Cons: The hotel has been undergoing a renovation, and the room I had this time wasn't renovated yet; it had old worn fixtures and a musty smell that I think was coming from a leaky fridge. Still a great airport hotel, I'll stay again.
Good 6.0
Pros: Location
Cons: Needs new carpet & paint on inside.
Good 6.0
Pros: Location
Cons: Dirty carpeting throughout the hotel.
Good 7.0
Pros: Average Quality Inn
Cons: Purchased room (two queens) that was more than advertised. The night clerk THEN CHARGED me ADDITIONAL $10.00 because my ADULT daughter was in the room with her parents. What kind of RIP OFF are you allowing? If you are going to ALLOW a rip off.
Mediocre 3.0
Pros: Nothing
Cons: Rooms were broken down dirty and old. Breakfast was poor and staff had attitudes and housekeeping knocked on our door After we finally got to sleep at 4:30 AM they were at our door @ 800 A.m. clearly they do not recognize the do not disturb signs .
Mediocre 2.0
Pros: Close to airport
Cons: Pillows had dirty make up on it, hair all over tub.
Poor 1.0
Cons: Smell, no towels, door was open to room when we got there. Overall too much for this hotel.
Poor 1.0
Pros: Location
Cons: It was old, dirty, air conditioner was loud, and no hot water the first morning .
Okay 4.0
Pros: Close to airport
Cons: Old, very very old and outdated. Size of room extremely small. Very weird feel outdoors with metal doors/gates and stairs. Just everything felt old.
Good 7.0
Pros: Location
Cons: Very dated, not very clean
Okay 4.0
Pros: Breakfast was good, bed is not comfortable, zing and the bathroom was not working fine carpeta is really old and gross.
Cons: I never go back to this hotel
Excellent 8.8
Pros: The breakfast area was roomy. The staff including the cleaning ladies were very friendly.
Cons: The rooms could use some rehabing
Excellent 10.0
Pros: We so enjoyed the shuttle service. We used it three different times and the driver was wonderful. He even gave us restaurant information and checked that one had gluten free items on it. I would stay again.
Mediocre 3.4
Pros: Close to Ft Bliss. Free breakfast was a plus, minus the powdered eggs.
Cons: Check in involved having to wait for someone, who may or may not be a customer, to finish socializing with the front desk help. Going to the 2nd story room involved taking a sketchy elevator which definitely needs upgrading in all areas: cosmetics, structural integrity, mechanics, etc. Entering the room involved having to turn my normal sized suitcase sideways, just to reach the bed. Photo is attached. This is not a 90$ per night hotel. The decor is random, and drab/gaudy at the same time.
Mediocre 2.0
Pros: Nothing at all
Cons: Left has soon as we arrived after moving sheets back there was what looked like human feces on the bed no towels in the restroom everything a mess the manager called me and told me they didn't review the room it had not been clean before our arrival never will be staying there again
Hawthorn Suites by Wyndham El Paso Airport - El Paso
Rated no. 13
7.1
Good 7.1
Based on 977 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.5
Facilities
5.6
Food
0.0
Location
8.5
Overall 6.9 Good
Based on 599 reviews
Cleanliness
7.5
Comfort
7.5
Facilities
5.6
Food
0.0
Location
8.5
Cleanliness
7.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
7.0
Cleanliness
7.2
Comfort
7.2
Location
8.3
Services
7.2
Staff
7.8
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
4.6
Comfort
2.0
Facilities
3.0
Food
0.0
Location
4.6
Cleanliness
7.7
Comfort
7.8
Location
8.6
Services
7.4
Staff
8.2
Cleanliness
7.0
Comfort
7.2
Facilities
4.0
Location
8.3
Overall
6.0
Cleanliness
7.9
Comfort
7.8
Facilities
6.5
Location
8.8
Overall
6.0
Cleanliness
7.4
Comfort
7.5
Location
8.8
Services
7.2
Staff
8.2

Okay 5.0
Pros: It¿s proximity to the airport.
Cons: The room was not ready at 3. The room was actually quite gross. It was very apparent the floor had not been vacuumed¿ there were food crumbs all over the floor. The microwave had food splattered all inside. There were nasty smears on the toilet. Etc.
Good 6.0
Pros: They usually take good care of me.
Cons: I had to walk forever to get to my room. I should have asked to be on first floor near the lobby. It is an old building and not all that friendly for those of us who have to always use an elevator. But the hotel staff is very good.
Okay 5.0
Pros: The bed
Cons: Smelt like sewer was coming up threw shower drain one shift of staff was rude acted like I owed them something but most people were ok they were more concerned withe stewertest and pilots that were staying their had no complimentary breakfast for 153.00
Excellent 8.0
Pros: roomy and comfortable, nice little patios
Cons: musty smell
Mediocre 3.0
Pros: Proximity to airport
Cons: Too spread out, hard to navigate where to go. The hotel is out of date and should have been less expensive-very old school
Good 7.0
Pros: The Hotel and staff were actually very good. The room started out clean but no maid service showed up during our stay without having to ask, sometimes repeatedly.
Okay 4.0
Pros: Bed
Cons: 1st room-a/c wasn't working so were moved and 2nd room was ok. No counter space in restroom. Staff was rude, saod checkout was at 11am and my itinerary said 12p. Didn't bend even though I had it in writing. I'll never stay there again.
Poor 1.0
Pros: I didn¿t. The pictures were deceiving and not clean.
Cons: Had to switch rooms once because the first was very gross. Second room was also gross.
Okay 5.0
Pros: The pool
Cons: That they opened the pool late and that they took away more money than it was expected for the room. $--- was the room with tax but they took $--- out of my account something that left me stranded in El Paso for a day!!!!
Excellent 10.0
Pros: The location right on airport vicinity
Mediocre 3.0
Pros: The pool area is nice.
Cons: The smell, the sliding door lock was broken, the distance from the lobby to the room and having to go outside to get to it.
Poor 1.0
Pros: Close to airport and restaurants
Cons: Out dated old room..also got disability room when I¿m not even disabled...Beds very uncomfortable and strange odor in room..
Poor 1.0
Pros: The best part part about the hotel was needing to have a key to use the elevator it's always best that people without rooms can wonder around the hotel.
Cons: I DID NOT LIKE the way the manager handled a situation that one of her co workers caused. I was told two things when I created a new reservation and it took until 10-1030 pm to be confronted and told over the phone that I had 5min to get down stairs.
Mediocre 3.0
Pros: Location
Cons: Guest services. Bathroom tub leaked through wall into room. Our luggage got wet. My husband was shocked by a broken lamp in the room and all the manager on duty said was “the lamp looks like it’s working fine”
Poor 1.0
Pros: The location was the only positive thing g about this hotel
Cons: The front desk representative was unprofessional and was wearing a mask with some alligator or reptile teeth. The hotel was dated with old carpets and old beds which were very uncomfortable. The door were worn out
Excellent 8.0
Pros: The food service was awesome! Also enjoyed sitting around the fire pit.
Mediocre 3.0
Pros: The majority of the staff was very professional and pleasant!
Cons: Dated,a bit run down,black mold growing in our room ( we asked to be moved) and simply filthy. Fire ants all over the pool area. It is very evident that it is poorly managed and I am shocked that it is a Wyndham Hotel. I've stayed at nicer motels.
Mediocre 2.0
Pros: The hotel was horrible I took a bath I slept in the bed and I also use the pool and ended up the fungal infection under my arm I'm not happyk
Poor 1.0
Pros: The access to the pool. Social distancing that are being used. Front desk personal are very rude.
Cons: The hotel is runned down not what is typically expected for a wyndham branch.
Poor 1.0
Pros: Nothing
Cons: hotel staff was rude unhelpful. Room was hot and computer printer wasn't working and the staff didn't want to fix it
Poor 1.0
Pros: Nothing I’m requesting for my refund!
Cons: First impression a COCKROACH on the carpet! The room was not clean up to the standards of COVID19! The whole pool area infested by ants and again not following the 6ft apart in water slide nor tables for guest. Only 2 towels for 4 guest in a suit? Refund
Excellent 8.8
Cleanliness and service were A+
Good 6.0
Pros: Location to the Airport
Cons: Food choses, cold burritos for breakfast.
Excellent 10.0
Pros: Very friendly vibe and super close to the airport and lots of food options
Okay 4.0
Pros: N/A
Cons: Shower had mold
Excellent 10.0
Pros: The bedding was AMAZING!
Cons: COVID stops many amenities from being open, which wasn't the fault of the hotel. I can't wait until the spa and slide are open!
Good 7.4
Pros: Beds and sheets, complimentary breakfast, they have ADA rooms
Cons: There was more wear and tear than I expected for a highly reviewed place
Excellent 10.0
Pros: Very friendly and helpful staff. Within walking distance of the airport.
Cons: I heard a bunch of noise from people in the rooms around me.
Excellent 8.0
Pros: it was quiet, the bed was comfortable, the pillows were not great, but not bad
Cons: 1) low, antiquated toilets 2) the room was as far away as it could possibly be from the front desk - a very long walk on a very tired night
Good 6.0
Pros: The room was clean smell a little musty. The window view in the room was no view at all. It was awful.
Cons: Already explain it.
Excellent 10.0
Pros: Close to the airport and convenient location! The bar and restaurant were very nice too!
Cons: I don’t thinks there’s anything I could complain about.
Excellent 10.0
Pros: The location and the staff were very helpful.
Cons: No
Good 6.0
Pros: The location of the hotel was perfect for the location of my business. Close to many good restaurants and shopping.
Cons: The decor was dated and needs a makeover.
Okay 5.0
Pros: Location
Cons: Very old building, very dirty floor of restaurant
Poor 1.0
Pros: The hotel is clean
Cons: The staff is disrespectful and rude. Not all of them but my experience was horrible
Poor 1.0
Pros: Hotel checked me out the next day even though I paid for two nights. That made their system state no one was staying in my room. Hotel reps gave my room to another family and walked in our room while me and my family were sleeping.
Okay 5.0
Pros: staff
Cons: I could hear every step on of the second floor. Bad soap and shampoo
Excellent 9.0
Pros: The pool
Cons: Nope
Excellent 10.0
Pros: staff were very plesant
Cons: no
Okay 5.0
Pros: Even though we did not get to use the pool since it rained the whole day, the actual pool area was very nice
Cons: I do not see how its a 3.5 star. I have been to two stars that were better. The rooms are sooo dated and the dresser was falling apart at the bottom. The bathroom was very dark even with the lights on. The hallways were dirty ect ect
Excellent 10.0
Pros: Loved I could get Long term Parking there and the safe shuttle to the airport. The driver was very friendly.
Cons: No poolside service for eating
Excellent 8.0
Cons: The room we stayed in needs updating.
Okay 4.0
Cons: Advertised of free Internet. Internet doesn't even have enough bandwidth to support a search engine to find restaurants
Good 6.0
Pros: Short walk from the airport and you are there- shuttle available but did not need
Cons: Sink in bathroom did not drain and was filthy, electrical outlets bedside did not work, dinner was average. Staff were kind and tried to be helpful but busy
Good 7.7
Pros: Front desk area nice. Pool area would be great for family with large slide. Bar/restaurant had good atmosphere & happy hour snacks. Nice staff.
Cons: Room and other areas of hotel showing its age. AC unit in my room worked, but was loud enough to wake the dead.
Okay 4.8
Cons: old and out of repair
Okay 5.4
Pros: Size and comfort of bed
Cons: Pool sucked air conditioning didn't get cold
Wyndham El Paso Airport Hotel & Waterpark - El Paso
Rated no. 14
6.9
Good 6.9
Based on 599 reviews
Details
Reviews

Cleanliness
6.9
Comfort
7.2
Facilities
7.7
Location
8.1
Overall
8.2
Overall 6.8 Good
Based on 698 reviews
Cleanliness
6.9
Comfort
7.2
Facilities
7.7
Location
8.1
Overall
8.2
Cleanliness
6.6
Comfort
6.5
Location
7.9
Services
6.3
Staff
7.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.7
Comfort
7.0
Location
7.8
Services
6.7
Staff
7.4
Cleanliness
7.2
Comfort
7.4
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
7.3
Comfort
7.7
Facilities
8.0
Location
8.3
Overall
8.8
Cleanliness
7.2
Comfort
7.5
Location
8.1
Services
7.2
Staff
7.7

Poor 1.0
Pros: Nothing
Cons: There was noone there after hour check in and when i called the so call number they said to call it was busy for at least a half hour . I ended up going to fairview mRiott and spend an extra $145. For an over night stay
Okay 4.0
Pros: Location, Kitchenette
Cons: The property may have seen better days. The room didn’t smell clean, there was a used Shaver and bar of soap in the bathroom and the floor had not been vacuumed.
Excellent 8.0
Pros: location
Cons: no hairdryer in a king room, had to go to airport with wet hair
Okay 5.0
Pros: reasonable price compared to others in elpaso (pricey)
Cons: Charges an extra $100 deposit (refunded if the room is ok afterwards) . Lobby seemed dirty, the carpet mostly also the carpet in the room was stained and looked dirty. the bathroom had a little trash and toothpaste, the bed was pretty hard. but overall it was ok to get some sleep. it was clean enough to stay in. $94 for low end motel.
Okay 5.0
Pros: Stagf
Cons: Human hair in tub that¿s not mine. I have pictures Terrible water damage on ceiling in bathroom
Excellent 9.0
Pros: didn't see the breakfast area
Cons: Didn't see the breakfast Area
Poor 1.0
Pros: Location near airport
Cons: 1- elevator out of service 2- room smells like cigarettes 3- bedding covered with stains 4- Manager was disrespectful and innapropriate 5- Excessive amount of security deposit
Good 6.0
Pros: I didn’t eat breakfast. The location was fair enough to my husband job.The beds were good enough sleep on them. It’s a good place to stay was quiet just didn’t meet my expectations.
Cons: The bathroom could’ve been better/cleaner. The shower didn’t work. The floor could’ve been cleaner.
Okay 4.0
Cons: they require a 100 dolar deposit when you check in and they don’t state it
Excellent 10.0
Pros: Location it was clean and very quiet
Cons: The kitchen was not dully stocked but probably due to Covid
Excellent 10.0
Pros: overall clean environment , very quiet and easy access to nearby restaurants and walking distance to El Paso Airport. Extremely comfortable beds, and no funny odors , smoke-free rooms are very clean
Cons: Nothing to report negatively
Mediocre 2.0
Pros: Price
Cons: Cleanliness. Desk clerk was not friendly
Excellent 10.0
Pros: Cleanliness
Cons: Worn-out towels
Poor 1.0
Pros: Location
Cons: Staff
Mediocre 3.0
Pros: Staff at check-in pleasant and helpful.
Cons: Hotel needs major renovations. The door did not even fit the door frame. Rug is old, worn, and dirty. Chair is dirty. Table felt grimy. It needs a thorough cleaning.
Poor 1.0
Pros: Where it was located
Good 7.0
Pros: Clean and quiet
Cons: It could have a coffee maker in room.
Poor 1.0
Cons: They charged me an extra 100 dollars at the front desk for a security deposit, I still haven¿t received it back. The whole bathroom stunk of smoke and there were burnt holes in the counter by the sink. They refused to allow me to extend my stay.
Excellent 9.0
Pros: Price, cleanliness and door open outside not a hallway to enter
Cons: Tiny fridge
Poor 1.0
Pros: I did not care for it at all. I have stayed at other extended stay America hotels, but this was not at all the same.
Cons: every thing. I did not receive a non-smoking room, it smelled like tabacco,a lot of noise and the outside was filthy. I would not recommend anyone to stay there. As they say "you get what you pay for". No more cheap hotels for me.
Excellent 10.0
Pros: Loved that it included a fridge and a stove.
Cons: Nothing was wrong.
Okay 4.0
Cons: Very dirty, there was soap left in the bathroom from previous guest. Room smelled bad and also smelled like cigarette. Floor was not vacuumed just very dirty overall. Will definitely not be staying again.
Good 6.0
Pros: The location , it was close to hospital and airport . I had a studio room had all the necessary amenities I needed for my stay.. The bed was comfortable and staff were great and quickly resolved issues once brought to them.
Cons: Cleaning was poor when I got there the room was dirty had to request housekeeping that weren¿t available until the following day. The environment corridors and elevators need to be cleaned often coz they give the first impression of the place.
Excellent 10.0
Pros: I was extremely happy with everything
Cons: No
Excellent 10.0
Pros: Hotel employee was very helpful and professional. He made the check-in process stress free.
Excellent 10.0
Pros: Large room
Excellent 10.0
Pros: Room excellent very clean, Staff very professional
Mediocre 3.0
Pros: Location was the best feature about my stay; close to the airport, restaurants, ease of access.
Cons: staff requires hospitality training, no breakfast(it should have been compensated), full disclosure of any changes to amenities that may impact your stay adversely (e.g. charging for "free Wi-Fi"), no security to ensure a peaceful night's sleep!
Excellent 10.0
Pros: Clean room
Cons: Just no cable working on tv and push carts tables not good
Poor 1.0
Pros: Nothing, Nothing, Absolutely Nothing!!!
Cons: Everything!!! Only spent one night. Now I'm having a very difficult time in getting my refund back.. Please help!
Mediocre 2.0
Pros: Nothing
Mediocre 3.0
Pros: Not the staff problem that hotel needs extreme cleaning.
Mediocre 3.0
Pros: Nothing
Cons: The front desk person was so rude
Okay 5.0
Pros: Great location and price is always reasonable
Cons: The people in the next room partied all night long until the next morning and the staff did nothing to shut them down or kick them out. Never enough toilet paper in the room
Poor 1.0
Pros: Best thing about this hotel was leaving it.
Cons: It is a filthy dump.
Okay 5.0
Pros: Price range is great, staff is very accommodating
Cons: TV kept messing up, not enough toilet paper in the room,and the shower leaked all night
Poor 1.0
Pros: location was the main reason for stay
Cons: there are so many things, elevator was broken during the whole stay, due to covid, this was ok. there were no pots or pans, silverware etc. the room for being a smoke free location was terrible. even with clean sheets the pillows were unbearable.
Excellent 8.0
Pros: Clean enough and close proximity to airport.
Cons: Dirty carpets
Mediocre 2.0
Pros: Close proximity to airport.
Cons: Broken stove, no coffee pot, lumpy pillows, giant bags of trash outside doors! This should have been $---/night, not $---!!! Way overpriced for this low budget accommodation. We'll never stay at an Extended Stay Hotel after this first and last experience!
Good 7.6
-Extended stay offers great value for a good price. -Rooms have a kitchenette making it stand out from other hotels. - This is a non smoking hotel which will charge a $250 fine. However I suggest they clean their sidewalks and premises because cigarette buds were found everywhere.
Excellent 8.0
-Extended stay offers great value for a good price. -Rooms have a kitchenette making it stand out from other hotels. - This is a non smoking hotel which will charge a $250 fine. However I suggest they clean their sidewalks and premises because cigarette buds were found everywhere.
Okay 4.0
Pros: Easy check in
Cons: Lots of damage in room including broken towel rod, lamp was hanging on by a thread and broken.
Poor 1.0
Pros: Location
Cons: This hotel was dirty and nasty. We had move room rooms cause the first room wasn't clean at all and smelt really bad. The second room wasn't much better but it was a little cleaner.
Mediocre 2.0
Pros: The hotel room had a large fridge with a separate freezer compartment and a stove.
Cons: The lobby was not clearly marked from the outside, the exterior of the hotel was very dirty with trashcans overflowing, lots of people smoking, the tub and faucets in room were full of grime and had not been thoroughly cleaned. No 24/7 front desk.
Good 7.0
Pros: The room was cleaned every single time I returned.
Cons: N/A
Poor 1.0
Pros: Nothing!! It was horrible
Cons: The free breakfast is only coffee! Nothing else. The towels were dirty and black
Good 7.0
Pros: Average place, looks better online
Cons: Looks like cheap hotel. Had ONLY less than half a roll of toilet paper. Luggage rack inside closet was broken, I took pictures and had to report it before leaving, did not want to be charged for it. Only coffee, bread and bagels for breakfast
Good 6.0
Pros: Nice staff, 5 min to Target and Costco, 5 min to Airport
Cons: 7 or 8 guys who stay on the 3rd floor looked like drug-dealers or something. They kept talking about Cocaine and Guns. They appeared around 9 pm and played music loudly and fight each other, yelled, smoked at the 3rd floor hall way until 2 am.
Okay 5.0
Pros: Staff addressing quickly dirty room i was initially given. Appreciated the laundry area.
Cons: The random people coming off the street frequently attempting to intermingle with hotel guess.....very scary.
Okay 5.0
Pros: The room was clean and you had a few eating places within walking distance.
Cons: They could do better with cleaning up the trash in the trash cans in front of the hotel a little better.
Okay 5.0
Pros: Proximity to airport
Cons: Just basic . Not overly clean. Used towels left from past guest .
Okay 5.0
Pros: Location
Cons: No cable
Okay 4.0
Pros: close to the airport
Cons: Lived up to the 2 star rating.
Mediocre 2.0
Pros: No,
Cons: Dirty bed linen with stains and hairs
Good 6.0
Pros: LOCATION
Cons: I thought it was over priced..
Good 7.0
Pros: Checkin with Maggie was exceptional . Knowledgeable and helpful about the area , and accommodations .
Mediocre 2.0
Pros: It has a kitchenette
Cons: I don't feel 2 starts is accurate for this hotel. You have to ask for coffee makers, cups, etc. Only a bar of soap in the bathroom. Roof was damaged in our room. Told we had a queen, was actually a full. Wouldn't recommend.
Good 7.0
Pros: The bed.
Cons: Not really it was fine. I really didn't spend much time at the hotel
Good 7.0
Pros: Convenient Location
Cons: Walls are thin and you could here everything happening around you.
Good 6.0
Pros: It was close to our location.. and close to freeway.
Cons: Room had no coffee maker, trash in walkways.. elevator very dirty..
Good 7.4
Pros: Good Ac and confort
Cons: Bathroom door broke
Mediocre 2.0
Pros: Nothing
Cons: To start off they gave our room to another person we had booked the room in 2 weeks advance then we get to the room and there was water allover the restroom horrible place expected more was very dossapointes
Extended Stay America Suites - El Paso - Airport - El Paso
Rated no. 15
6.8
Good 6.8
Based on 698 reviews
Details
Reviews

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