I was initially checked into a room that should've been closed for renovation. Room 226- The bedroom door frame was broken and the top latch wouldn't lock the door. The bathtub needed recaulking and the shower had a very loud noise in the pipe wen turned on. The shower head was full of calcium deposits. The walls in the room were dirty and needed to be repainted. the hotel manager should be ashamed of his staff assigning that room to me and my daughter.
Pool was drained and the place is creepy
you call this a franchise motel?, very poor. Am a manager of a motel also, should see my motel. dan
Very Poor Accomodations
Breakfast was mentioned as one of the amenities, which it was not the case. Also very basic room. I won't be staying at this hotel again.
Fast internet makes up for a few short comings.
Location was great. After a long drive, having plentiful choices of food in the area is kind of a luxury. Plus there's a big grocery store near by to stock up on supplies and what not. Internet was fast. Was able to watch youtube and browse with very little lag or herky jerky video playback. Fast internet seem, though often advertised, is pretty rare in my many many hotel stays.
It was dimly lit which heightened the drabness of the whole place. I get that Red Roof Inn is a budget brand but I stayed in an updated motel 6 on the same trip and its a good reminder that cheap doesn't mean things cant have a bit of color and thoughtfulness. Mostly though the front desk clerk that checked me in was almost hilariously uninterested. I mean I get it, this isn't probably the most stimulating job on the planet and I'm not going to ask for hyper enthusiasm for $60 a night. I laughed it off but to those of you out there that are expecting four star service on a two star budget, prepare for disappointment.
I have no real complaints about this hotel except that the showerhead did not spray well..beyond that....comfy bed, quiet surroundings, near some great eateries.
Only thing I liked about our stay is the lightning storm that happened that night.
Walls were dirty, floor needed to be vacuumed, the light in our restroom went out and wasn't fixed. Blamed on the weather
Red Roof Inn El Paso West is one of the best budget hotels located on the Westside of El Paso. Schedule a tour to see the campus at University of Texas – El Paso just a short drive away. Shop ’til you drop at Sunland Park Mall or the Outlet Shoppes at El Paso. Test your luck at Sunland Park Racetrack & Casino or watch a football game at the Sun Bowl Stadium. Experience the thrilling water rides at Wet-N-Wild Waterworld or see your favorite animals at the El Paso Zoo. Plan your next event at the El Paso Civic Center or enjoy a live show at the El Paso County Coliseum. End your night with a live outdoor concert surrounded by breathtaking mountains at Mckelligon Canyon Amphitheatre. We are only 15 miles from the flights at El Paso International Airport (ELP). We are also not far from Fort Bliss United States Army Post and the medical facilities at Las Palmas Medical Center. At the end of your day, take time to relax at our 100% smoke-free, family friendly hotel. Take advantage of our free Verified Wi-Fi and watch your favorite shows with our expanded cable package. Go for a swim in our outdoor swimming pool. You will find plenty of outlets around our rooms to recharge your smart devices. Stop by our lobby for a free cup of hot coffee or tea and purchase a snack from our snack center. One well-behaved pet per room is welcome.
Based on 680 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.