Traveller reviews
Overall rating
6.5
Good
Based on 978 reviews
Boarding
6.6
Comfort
6.7
Crew
7.2
Entertainment
6.1
Food
6.2
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Ethiopian AirBest airline#2 Airline in Middle East & Africa
Find cheap flights on Ethiopian Air
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Ethiopian Air information
| IATA code | ET |
|---|---|
| Routes | 271 |
| Top route | Addis Ababa Bole to Dublin |
| Airports served | 121 |
| Top airport | Addis Ababa Bole |
Ethiopian Air traveller reviews
Pros
"New aircraft with comfortable business seats."
(in 6 reviews)
"Flight Crew were great."
(in 29 reviews)
"The crew was nice."
(in 121 reviews)
Cons
"The seats were too uncomfortable"
(in 5 reviews)
"The food was not good."
(in 125 reviews)
"Nothing very nice flight."
(in 119 reviews)
Recent reviews
Traveller rating
354
226
178
155
2
Find reviews that mention:
connecting flight
great flight
good flight
food was good
crew friendly
flight entertainment
great service
flight attendants
boarding
seat was not comfortable
much better
changed without
customer service
business class
new aircraft
avoid using
seats were very comfortable
seats uncomfortable
table very dirty
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8.0
Food
review from
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6.0
I know this is Africa but the plane seats could be more comfortable
review from
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10.0
The selection of movies has not changed in a very long time. Other than that... All was excellent
review from
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7.9
Good and efficient service. Food quality was poor though. Also, my seat hadn't been cleaned from previous flight (pocket still full of gargbage).
review from
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7.9
Good and efficient service. Food was quite poor though. And my seat hadn't been cleaned from previous flight (pockets still full of gargbage). Flight entertainment had a good screen, but audio with earplugs was terrible.
review from
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10.0
On the way in they had vegetarian options but nothing but meat options on the way back. I totally forgot to ask for vegetarian meals when booking my flight, but luckily there were enough items to get me through the flights. A wonderful flight and crew.
review from
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1.9
Stay away from flights going through Lome if that is not your final destination. The agents at the Accra airport are also thieves. They held onto my boarding pass for my upgraded ticket which I paid an extra $800; untill I paid $260. for excess baggage, when I was entitled to 3 free because of my upgraded ticket. I could have kept my economy seat and paid only $260, instead I paid $1060!. The agent held onto my boarding pass untill I had paid and had only 20 minutes to clear TSA. Pleasw do not fly Ethiopian Air via Lome to Ghana!!!!. You will regret this very e expensive experience.
review from
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7.9
The flight was comfortable and service was great. The wait on the Lome layover was longer than the airline promised but the crew landed us at Newark on schedule.
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7.9
The blankets are nice and warm and the staff are very nice. Serving breakfast at breakfast time not dinner and just a snack for late night instead of a meal.
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10.0
Food excellent
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1.9
Delayed baggages
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10.0
Cons: The travel was very good
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10.0
Cons: The entertainment console doesn’t work
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2.0
Cons: Poor communication
review from
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10.0
Pros: overall
Cons: Goodreview from
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8.0
Pros: Excellent
Cons: Do better for the meal according to the health safety.review from
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10.0
Pros: It was smooth all the way around. Food was amazing 👏
review from
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8.0
Cons: Keep up the good work.
review from
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10.0
Cons: Best Airlines
review from
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10.0
Pros: I liked both the seat and crew service
review from
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8.0
Pros: The crew was awesome
Cons: Figure out how to shorten flightreview from
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8.0
Cons: Nothing really, everything was great! Flight was just extremely long!
review from
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8.0
Pros: Crew were extremely professional
Cons: The seats were less comfortable for mereview from
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10.0
Pros: Crew
Cons: Entertainmentreview from
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2.0
Cons: First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone.
review from
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2.0
Pros: We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number.
Cons: Background check your booking agencies and their agents.review from
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10.0
Pros: The food, air crew respectful and dedicated to duty
Cons: Everything was perfectly okreview from
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10.0
Pros: The food!! The flight was in time and also the flight attendant were so available and caring
Cons: I have wifi in board for an hour for whatsapp messaging I would have beloved to have it all flightreview from
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10.0
Pros: Amazing friendly crew. Spot on entertainment!!!
Cons: Toilet facilities could have been cleanerreview from
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10.0
Cons: Nothing
review from
Ethiopian Air FAQs
What is Ethiopian Air's carry-on size allowance?
Where does Ethiopian Air fly to?
What is Ethiopian Air’s primary hub?
How does KAYAK find such low prices on Ethiopian Air flights?
Flight status
Ethiopian Air route map
Top airports served by Ethiopian Air
- Addis Ababa Bole Airport (ADD)
- Bahar Dar Airport (BJR)
- Dire Dawa Aba Tenna D Yilma Airport (DIR)
- Jigiga Airport (JIJ)
- Makale Airport (MQX)
- Dublin Airport (DUB)
- Gondar Airport (GDQ)
- Rome Fiumicino Airport (FCO)
- Stockholm Arlanda Airport (ARN)
- Lomé Airport (LFW)
- Entebbe Airport (EBB)
- Nairobi Jomo Kenyatta Intl Airport (NBO)
- Brussels Bruxelles-National Airport (BRU)
- Dubai Intl Airport (DXB)
- Gambēla Airport (GMB)
Ethiopian Air contact information
- ET IATA code
- +251 116 656 666 Call
- ethiopianairlines.com Visit
Overview of Ethiopian Air
Based in Ethiopia, this airline operates flights to 125 different destinations, with over 100 of them being international. For those that are interested in visiting Europe, you can choose from countries such as Belgium, France, and the Netherlands. If you would rather go to Asia, popular locations include Japan, China, and Indonesia.
Passengers that decide to fly with Ethiopian Air can choose from two different travel classes for their trip: Economy and CloudNine. Economy will provide you with one free piece of checked luggage, a light meal, and complimentary beverages, while CloudNine is comparable to business class and includes a larger baggage allowance, a seat that converts into a bed, gourmet foods, and free alcoholic drinks.
This airline has connections with many companies, such as a strategic partnership with ASKY Airlines, a group that is based in Togo. The company also maintains codeshare agreements with several other airlines, including EgyptAir, Air China, and Air Canada. Additionally, they are a member of Star Alliance, an airline organization that includes Lufthansa and United Airlines.
Ethiopian Air has a fleet that is composed of over 100 aircraft from many different brands, including Airbus, Boeing, and De Havilland. For particularly long flights, the company generally uses the Airbus A350-900, a plane that can fit up to 348 passengers and is spacious. However, the most commonly used aircraft is the Boeing 787-8, an option that has seats for up to 270 passengers and was primarily manufactured for middle-range flights. For shorter trips, the De Havilland Dash 8-400 is the most commonly employed.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.