Overview

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Brookside Resort by FairBridge

463 East Parkway, Gatlinburg, TN 37738, United States
+1 865 436 5611

$69+

Overall guest ratings

6.9/10 Good
based on 944 reviews

Review highlights

  • 8.6
  • 8.2
  • 4.6
  • 3.5

Nearby

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    About

    You'll be centrally located in Gatlinburg with a stay at Brookside Resort by FairBridge, minutes from Cooter's Place and Ripley's Aquarium of the Smokies. This family-friendly hotel is within close proximity of Sweet Fanny Adams Theatre and Cupids Chapel of Love.

    Rooms

    Make yourself at home in one of the 100 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Guests can get around on the shuttle (surcharge), which operates within 0.1 mi.

    Dining

    A complimentary hot/cold buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Gatlinburg? This hotel has facilities measuring 4000 square feet (372 square meters), including a conference center. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • Air-conditioned
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Child pool
    • No smoking
    • Express check out
    • Pets not allowed
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    based on 944 reviews
    • 8.6 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      9.7 "97% liked the proximity to shopping."
      7.7 "77% liked the proximity to sightseeing."
    • 8.2 "Pool is good."
      9.0 "Clean pool, said 90%."
    • 7.1 "Good service."
    • 5.0 "Rooms are ok."
    • 4.6 "Breakfast is below average."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.9 "71% thought it was rather dirty."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      2.8 "72% didn't like the unstylish hotel."
    • 0.5 "Disappointing internet connection."
      0.3 "97% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 490 reviews
    • 8.6 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 7.9 "Good pool."
    • 7.5 "High comfort."
      8.9 "89% thought rooms were spacious."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.6 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 4.1 "Breakfast is below average."
    • 3.6 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      3.0 "70% thought it was rather dirty."
    • 3.1 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 0.5 "Disappointing internet connection."
      0.2 "98% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.9 Good
    based on 443 reviews
    • 8.9 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      7.7 "77% liked the proximity to sightseeing."
    • 8.3 "Pool is good."
      8.9 "Clean pool, said 89%."
    • 7.0 "Good service."
      5.7 "57% said the reception staff was ok."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      1.6 "For 84%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      0.2 "98% found problems with the furniture."
      3.5 "Air conditioning was criticized by 65%."
      3.0 "70% were disappointed with the minibar."
      0.7 "93% had problems with the shower."
      2.9 "71% thought the tv was sub-standard."
    • 3.3 "Not very clean."
      3.2 "68% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 0.6 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    based on 9 reviews
    • 5.0 "Rooms are ok."
      3.3 "67% said rooms were dirty."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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