Pros (+) Bed and pillows were amazingly comfortable and room was very spacious
Cons (-) Fan in bathroom didn’t really work and bathroom door was heavy and awkward
3 stars
Hyatt Place Memphis Germantown
Photos of Hyatt Place Memphis Germantown
Overview
Memphis hotel in Southwind with free breakfast and area shuttle service This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Latest deals for Hyatt Place Memphis Germantown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hyatt Place Memphis Germantown
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24-hour front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
Pool and spa
- Outdoor pool
- Sauna
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Hyatt Place Memphis Germantown
8.7
Very good
1008 verified ratings
Wonderful
610
Very good
146
Good
85
Okay
52
Fair
35
Mediocre
27
Poor
53
Summary of reviews
Guests say
Guests appreciated the friendly and professional staff, with many highlighting exceptional service. However, several reviews pointed out issues with cleanliness, including bedbugs and mold, as well as negative experiences with service at check-in and check-out. Overall, while some guests had a wonderful experience, others faced significant challenges during their stay.AI-generated from customer reviews
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Score by provider
8.8 out of 10
733 reviews
8.3 out of 10
175 reviews
7.8 out of 10
3 reviews
8.9 out of 10
5 reviews
All reviews
Pros (+) Quiet location
Cons (-) No sub ports in the rooms made it difficult to charge overnight . Coffee has grounds in it.
Pros (+) Large well organized rooms. Comfortable beds. Excellent morning breakfast.
Cons (-) Front desk attendant will not acknowledge you, you have to address him to get help. Front desk attendant leaves frequently and it appears you are trying to check into an abandoned hotel. Front desk attendant tells lies to guests and doesn't follow through with what he says he will do. Front desk attendant makes rude comments about your financial importance based off the type of credit card you use...
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Pros (+) The overall design and layout is very impressive. The rooms are also very nicely designed. The workout room is nicely appointed. Parking was convenient.
Cons (-) Breakfast bar was poorly maintained. Food or silverware were not available during normal hours. The beds are not comfortable. We had to request two queen size beds instead of one king after one night because the king bed was not stable. One move by my wife or me would wake the other up.
Pros (+) The stay was overall pretty good, the comfort of the bed wasn't the best. The pillows and the mattress were both uncomfortable.
Cons (-) The pillows and mattress were uncomfortable
Location
9161 Winchester Road, Germantown, TN 38138
What's nearby
- Mike Rose Soccer Complex3.1 km
- Oaklawn Garden5.4 km
- Memphis Botanic Gardens16.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hyatt Place Memphis Germantown
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in GermantownGood to know
Value for money | 8.6 |
|---|---|
Distance to city centre | 6.5 km |
Nearest airport | Memphis |
Distance to airport | 20.4 km |