Overview

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Flower Inn - West Lake

No 20 Santai Yunshe, Hangzhou 310007, China
+86 571 2897 8333

$33+

Overall guest ratings

7.7/10 Good
based on 765 reviews

Review highlights

  • 8.5
  • 8.4
  • 4.2
  • 4.0

Good to know

  • Wonderful sightseeing
  • Friendly atmosphere

Nearby

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    About

    Flower Inn - West Lake puts you 4.1 mi (6.6 km) from West Lake. Guests can indulge in massages, and Privacy Restaurant serves lunch and dinner. LCD TVs, room service, and rainfall showerheads are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews of Flower Inn - West Lake

    Overall rating

    7.7 Good
    based on 765 reviews
    • 8.5 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.5 "Good location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 4.2 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      2.3 "77% said rooms were small."
      3.5 "65% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      3.3 "67% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
      1.4 "86% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      1.0 "90% found problems with the furniture."
      0.0 "For 100%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 2.9 "Disappointing internet connection."
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    Overall rating

    7.7 Good
    based on 183 reviews
    • 8.5 "Great service."
    • 8.2 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 7.2 "Good location."
    • 6.5 "Food is average."
    • 3.9 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.1 "59% complained about the bathroom."
    • 2.9 "Quite uncomfortable."
      1.9 "81% said rooms were small."

    Overall rating

    7.6 Good
    based on 390 reviews
    • 8.5 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.0 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.4 "Good location."
      9.4 "94% liked the proximity to sightseeing."
    • 4.1 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.7 "63% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."

    Overall rating

    8.7 Excellent
    based on 30 reviews
    • 8.7 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 7.7 "Good location."
    • 7.0 "High value."
    • 4.3 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 160 reviews
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.3 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.5 "Good location."
    • 4.2 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 4.1 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
    • 3.0 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Wonderful sightseeing"
    "Friendly atmosphere"
    data provided by TrustYou

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