Overview

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West Lake State Guest House

18 Yanggong Causeway, Hangzhou 310007, China
+86 571 8797 9889

$327+

Overall guest ratings

9.6/10 Excellent
based on 3,224 reviews

Review highlights

  • 9.4
  • 8.9
  • 8.8
  • 7.0

Good to know

  • Pleasant hotel grounds
  • Friendly atmosphere
  • Great view
  • Luxurious Hotel

Nearby

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    About

    West Lake State Guest House features a marina and puts you within a 15-minute drive of West Lake. Guests indulge in reflexology, then grab a bite to eat at the restaurant. A terrace and a garden are other highlights at this luxurious hotel, and rooms offer LCD TVs and minibars (stocked with some free items).

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.6 Excellent
    based on 3,224 reviews
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.9 "Great service."
      9.4 "94% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
      8.6 "Management was excellent, said 86%."
      8.8 "88% said the concierge service was amazing."
      8.2 "82% were happy with the shuttle service."
      9.4 "94% were impressed by the valet service."
    • 8.8 "Vibe was good."
      9.8 "98% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      9.3 "93% enjoyed the lobby entrance."
    • 8.7 "Location is great."
    • 8.3 "Food is delicious."
      8.8 "Yummy desserts, said 88%."
      9.6 "96% enjoyed the fish/seafood dishes."
    • 7.0 "Good amenities."
      6.1 "61% thought the building was acceptable."
      5.0 "50% said the elevator was ok."
    • 4.2 "Value below average."
      3.8 "The price was too high for 62%."
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    Overall rating

    9.5 Excellent
    based on 322 reviews
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.0 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.9 "Location is great."
    • 8.7 "Great service."
      9.4 "94% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Food is delicious."
      9.7 "97% enjoyed the fish/seafood dishes."
    • 4.6 "Value below average."

    Overall rating

    9.6 Excellent
    based on 2,482 reviews
    • 9.5 "Perfectly clean."
      9.6 "96% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.9 "Great service."
      9.8 "98% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.1 "Housekeeping was great, according to 81%."
      8.2 "82% were happy with the shuttle service."
      8.6 "86% said the concierge service was amazing."
    • 8.7 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
      9.2 "92% enjoyed the lobby entrance."
    • 8.7 "Location is great."
    • 8.3 "Breakfast is good."
    • 4.0 "Value below average."
      3.9 "The price was too high for 61%."

    Overall rating

    9.6 Excellent
    based on 354 reviews
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.1 "Awesome vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.9 "Location is great."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 8.3 "Food is delicious."
      8.7 "Yummy desserts, said 87%."
    • 3.7 "Value below average."

    Overall rating

    9.6 Excellent
    based on 64 reviews
    • 9.1 "World class service."
      9.5 "95% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.6 "Food is delicious."
    • 8.6 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 7.5 "Nice rooms."
      9.9 "99% thought the view was good."
    • 6.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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