Overview

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Serenity Diamond Hotel

1B Cua Dong St, Hanoi 10000, Vietnam
+84 439 233 549

$38+

Overall guest ratings

8.7/10 Excellent
based on 432 reviews

Review highlights

  • 9.8
  • 9.4
  • 9.1
  • 9.0

Nearby

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    About

    With a stay at Hanoi Serenity Hotel in Hanoi (Hoan Kiem), you'll be minutes from Vietnamese National Tuong Theatre and Hang Gai Street. This hotel is within close proximity of Bach Ma Temple and Dong Xuan Market.

    Rooms

    Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and minibars. Computers, complimentary wireless Internet access, and satellite programming provide entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's 24-hour room service.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Fireplace
    • Business centre
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 432 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 9.4 "Internet works perfectly."
      9.4 "94% said the wifi quality was great."
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Terrific location."
      8.3 "83% liked the proximity to sightseeing."
    • 6.3 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.6 "Only 56% thought the shower was ok."

    Overall rating

    8.8 Excellent
    based on 324 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 9.4 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.4 "Terrific location."
    • 9.4 "Internet works perfectly."
      9.3 "93% said the wifi quality was great."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
      6.4 "Only 64% thought the shower was ok."

    Overall rating

    8.1 Excellent
    based on 30 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
    • 6.1 "Rooms are ok."
    • 5.6 "Average comfort."

    Overall rating

    9.0 Excellent
    based on 77 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent value."
    • 9.3 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.8 "Food is delicious."
    • 6.2 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Recent reviews


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