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Mai Charming Hotel & Spa

29 Hang Bong, Hoan Kiem District, Hanoi, Vietnam
+84 439 382 368

$32+

Overall guest ratings

8.4/10 Excellent
based on 999 reviews

Review highlights

  • 9.7
  • 9.2
  • 9.2
  • 5.7

Nearby

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    About

    With a stay at Mai Charming Hotel & Spa, you'll be centrally located in Hanoi, steps from Vietnamese National Tuong Theatre and Hang Da Market. This spa hotel is within close proximity of Hang Gai Street and St. Joseph Cathedral.

    Rooms

    Make yourself at home in one of the 28 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Concierge service
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 999 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.4 "94% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Food is to die for."
      8.3 "83% loved the menu selection."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      7.2 "Easily accessible by car, said 72%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.7 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      3.8 "62% said the bathroom was dirty."
      3.3 "67% found problems with the furniture."
    • 3.7 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 749 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.1 "Food is to die for."
      8.1 "81% loved the menu selection."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.2 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 5.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      3.1 "69% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
      2.8 "72% found problems with the furniture."
    • 3.8 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
      3.2 "68% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 49 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.0 "Terrific location."
    • 8.5 "Breakfast is good."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
    • 3.5 "Not very comfortable."
      2.9 "71% said rooms were small."

    Overall rating

    8.1 Excellent
    based on 9 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 5.0 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 189 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      9.2 "92% said the reception staff was great."
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.2 "Food is to die for."
    • 8.3 "Breakfast is good."
    • 5.2 "Internet is average."
    • 4.5 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      2.6 "74% said rooms were small."
      2.0 "80% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      5.0 "Beds were acceptable for 50%."
      2.6 "74% said rooms were small."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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