Overview

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Serenity Diamond Hotel

1B Cua Dong St, Hanoi 10000, Vietnam
+84 439 233 549

$41+

Overall guest ratings

8.8/10 Excellent
based on 456 reviews

Review highlights

  • 9.8
  • 9.4
  • 9.1
  • 9.0

Good to know

  • Clean rooms
  • Comfortable beds
  • Great view
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Hoan Kiem Lake and Ho Chi Minh Mausoleum, Serenity Diamond Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 15 per vehicle. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. All rooms offer minibars, room service, and slippers.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Fireplace
    • Business centre
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 432 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 9.4 "Internet works perfectly."
      9.4 "94% said the wifi quality was great."
    • 9.1 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Terrific location."
      8.3 "83% liked the proximity to sightseeing."
    • 6.3 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.6 "Only 56% thought the shower was ok."

    Overall rating

    8.8 Excellent
    based on 324 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 9.4 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.4 "Terrific location."
    • 9.4 "Internet works perfectly."
      9.3 "93% said the wifi quality was great."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
      6.4 "Only 64% thought the shower was ok."

    Overall rating

    8.1 Excellent
    based on 30 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.9 "Location is great."
    • 6.1 "Rooms are ok."
    • 5.6 "Average comfort."

    Overall rating

    9.0 Excellent
    based on 77 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent value."
    • 9.3 "Excellent breakfast."
    • 8.9 "Location is great."
    • 8.8 "Food is delicious."
    • 6.2 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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