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Hotels near Helena airport

Hotels near Helena airport

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Helena (HLN) - Helena, MT, United States
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Best hotels near Helena airport

Cleanliness
9.5
Comfort
9.4
Facilities
9.1
Location
9.4
Overall
9.2
Overall 9.3 Excellent
Based on 161 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.1
Location
9.4
Overall
9.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.7
Staff
9.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
9.5
Comfort
9.4
Location
9.6
Overall
10.0
Services
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.7
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
9.1
Staff
8.8

Excellent 10.0
Pros: The staff was friendly and helpful. The buffet breakfast was very good with eggs, bacon, sausage, breads, waffles, oatmeal, pastries, fresh fruit and more. The room was clean and the bed was comfy.
Excellent 8.0
Pros: Close proximity to Nelson Stadium at Carroll College. Comfortable bed. Size of room. Two chairs and plenty of space for both our suitcases.
Excellent 10.0
Pros: The staff
Cons: No
Excellent 10.0
Pros: parking lot!!!
Excellent 10.0
Pros: Great staff, great place!
Excellent 10.0
Pros: Enjoyed our stay in Helena at this hotel. Newer hotel with clean rooms, and nice breakfast in the morning. Parking was in a shared lot about a block from the hotel. Staff was very nice at the front desk. Location was good with restaurants and other things in the immediate area within walking distance.
Cons: Nothing to say.
Okay 5.0
Pros: Location
Cons: Room not clean
Excellent 10.0
Pros: Unexpectedly great breakfast!
Cons: Coffee is weak ..
Excellent 9.6
Friendly staff, walking distance to restaurants
Mediocre 3.0
Pros: Location and Breakfast but service was substandard.
Cons: One of our beds had been peed in and remade. When my wife got in the bed it was wet under the sheet. Went to guest services but nothing came of our efforts to get this resolved. Very substandard for a BW premiere. WE expected way more BW Premiere hotel.
Excellent 10.0
Pros: Excellent service. Excellent location.
Good 7.0
Pros: Location Breakfast buffet Airport shuttle
Cons: Slow draining shower, easily overflows.
Excellent 10.0
Pros: Location Breakfast
Cons: Nothing
Excellent 8.0
Cons: The lack of outside maintenance, the parking lot was not plowed for snow which I had to walk across as snow filled the tops of my shoes. The only thing I saw was just one poor guy trying to clear the back entrance with two snow shovels side by side.
Excellent 10.0
Pros: Friendly staff, knowledgeable about local area. They smile... Breakfast area is warm and inviting. I love this place.
Excellent 8.0
Pros: It's a beautiful hotel, with really good beds and a wonderful shower. An amazing breakfast is included. All staff seemed very happy and very personable.
Cons: We were in a "patio room". The patio is concrete on the lower level without trees, garden, etc (at least in fall/winter), in other words kind of like looking at a concrete wall. No view at all. Also cigarette smoke drifted into the room from somewhere.
Excellent 10.0
Pros: Staff very helpful / Bathroom sparkling clean / Room was clean and inviting / HOTEL WAS FULL BUT WE DID NOT HEAR ANY NOISE from the rooms on either side of our room NOR THE POOL WHICH OUR ROOM OVERLOOKED!! LOVE LOVE LOVED THE HOT BREAKFAST & WARM COOKIES
Excellent 9.0
Pros: Friendly staff, cookies at the counter were a nice touch, roomy, and excellent breakfast.
Cons: Parking was free but a bit challenging to get to.
Excellent 10.0
Pros: Location and cleanliness.
Cons: No.
Excellent 8.0
Pros: The rooms had a good bed, good WI-FI and a shower with good water pressure. Also, the Town Center where the hotel was located was lovely. The dining facility and bar next door were excellent.
Cons: There was nothing we did not like about the hotel.
Best Western Premier Helena Great Northern Hotel - Helena
Rated no. 1
9.3
Excellent 9.3
Based on 161 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Food
10.0
Location
8.8
Overall 9.0 Excellent
Based on 79 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Food
10.0
Location
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
9.5
Comfort
9.3
Location
9.1
Services
9.3
Staff
9.5
Cleanliness
8.2
Comfort
8.7
Location
8.7
Services
9.4
Staff
9.0
Cleanliness
9.2
Comfort
9.2
Location
6.7
Services
9.2
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
8.4
Comfort
8.4
Location
8.1
Services
9.4
Staff
8.1

Good 7.0
Pros: This was a good room for the price. Breakfast was pretty good. Many places are still not serving anything so that made it better. Convenient to go sightseeing in Helena
Cons: We had a room by the pool. The first night, screaming children were a problem. Ask for a room away from the pool and your life will be better. The people in the room next to ours were part of a large group. They all tripped the safety latch so they could go between rooms without keys. Each time they did it the door slammed against the latch. They were gone for our second night and things were great.
Okay 4.0
Pros: Great lay out of rooms made it comfortable to work from.
Cons: There were beetles everywhere in my room, woke up to them crawling on me and dropping from the ceiling onto my pillow.
Excellent 8.0
Pros: OK
Excellent 8.0
Pros: The room set up and outdoor patio.
Cons: The only things that I was disappointed in, was the cleanliness of the floor. It had someone else's peanuts still on floor in a couple places when we arrived. When we left for room service to do their thing, hoping it would be better cleaned, the same mess was still there, and only the towels were exchanged. Bed was not changed either. The other thing about the room, is the shower design. The trim that goes around the tub and shower curtain may need to be rethought. I had to put towels in the corner of the tub to be sure the water would stop going everywhere outside of it. The last thing was upon check in, the receptionist one shift was less than pleasant. He spoke really fast, not very loud, and gave me the feeling as though I was bothering him to check us in. Otherwise, this is a very nice place to stay. We would stay again. Thank you
Excellent 9.0
Pros: Charge higher price than my booking confirmation and customer service was poor
Cons: Room is nice and large
Excellent 8.0
Pros: Breakfast was awesome-could use some flavored creamer.
Cons: Would love a bar/lounge at the facility. Snacks-happy hour each night would be awesome. We were there W-Sun. and snacks were only Wed for us. 😢
Excellent 10.0
Pros: This is a great place to stay. We really enjoyed it
Excellent 10.0
Pros: The pool area is awesome for parents who want to relax in hot tub while kids play in safe splash area that¿s kid proof and gated
Cons: No
Excellent 10.0
Pros: Large clean room with full kitchen. Very comfortable bed
Cons: Could have been more attentive to freshening up the room during my 6-day stay
Excellent 10.0
Pros: Great hotel! Have stayed here several times, never disappoints!
Cons: Nothing.
Excellent 10.0
loved the rooms very clean and absolutely beautiful! And also we asked to check out late the next morning and that was no problem at all!
Excellent 10.0
Pros: All was great.
Cons: No
Excellent 10.0
Pros: Love the lay out of room.
Cons: Breakfast was lacking
Good 6.0
Pros: The pool area was very clean and at a perfect temperature. The breakfast offered many choices.
Cons: The bed was really uncomfortable which is surprising for this hotel chain. Wish the housekeeper would've left more toiletries because ours were lost at airport.
Residence Inn by Marriott Helena - Helena
Rated no. 2
9.0
Excellent 9.0
Based on 79 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Overall 8.7 Excellent
Based on 140 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
9.2
Comfort
9.3
Location
9.5
Services
8.8
Staff
9.0
Cleanliness
9.4
Comfort
8.6
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Location
9.7
Services
9.2
Staff
9.4
Cleanliness
9.4
Comfort
9.2
Location
9.6
Services
8.9
Staff
8.8

Excellent 9.0
Pros: Great location in Last Chance Gulch with comfortable beds and excellent updates to the rooms and common areas (I’ve stayed here many times in the last 30 years).
Cons: Even on the 7th floor the room was very noisy until 2am with the noise coming from the streets outside and possibly the strolling areas in the Gulch. it was a Saturday night and I guess there are more bars than I thought in this area.
Excellent 8.0
Pros: Many hotels offer a complimentary, if poor, breakfast. I was unwilling to front $13 per person to find out what was in the breakfast buffet.
Cons: I would have liked to been informed that housekeeping was available only upon request in a more prominent way. This was not mentioned at booking, at check-in or by a sign in the room. I found out -- too late -- in the third paragraph of a sign in the elevator.
Excellent 9.0
Pros: Close to downtown Helena for drinks and restaurants. Extremely comfortable room with a fantastic view downtown. Late shift staff member very accommodating, friendly and offered us cookies.
Cons: Unfortunately the lady at check-in in the afternoon did not provide a warm welcome.
Excellent 8.0
Pros: Didn't have breakfast. Would have rather not been right next to the elevator.
Cons: Being next to the elevator.
Excellent 10.0
Pros: Location in Downtown
Good 6.0
Pros: Great location in a historic part of Helena.
Cons: Cost vs amenities.
Excellent 10.0
Pros: The employees are so nice and polite.
Cons: Nothing bad
Excellent 10.0
Pros: Easy to find. Good downtown location
Excellent 8.0
Cons: Parking was limited.
Excellent 10.0
Pros: The desk staff recognized me from previous visits...they are always extremely helpful!
Cons: My room was not cleaned by 2 p.m. and when I saw the housekeeping staff, she asked if I needed anything. I would've like my room cleaned, but just asked for clean towels as I wanted to spend time in the room.
Poor 1.0
Pros: The staff was very friendly and the room was clean.
Cons: Horrible breakfast!The selection was very limited and we didn't even get everything we ordered. The blueberry pancakes came without blueberries, my waffles with whipped cream/berries came without whipped cream. NOT worth the 25 dollars. No free coffee!
Excellent 10.0
Pros: The Holiday Inn Helena was much more than I expected. The young man who checked us in was extremely courteous and friendly. The cleanliness was exceptional, the bed was very comfortable, best part was the pillow, the food was very good. Will stay again.
DoubleTree by Hilton Helena Downtown - Helena
Rated no. 3
8.7
Excellent 8.7
Based on 140 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
9.5
Overall 8.6 Excellent
Based on 180 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
9.3
Location
8.9
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
10.0
Overall
8.6
Cleanliness
8.9
Comfort
9.1
Location
9.0
Services
8.7
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.2
Services
9.4
Staff
9.5
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
9.0
Comfort
8.5
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
9.4
Comfort
8.8
Location
8.6
Services
8.3
Staff
8.8

Excellent 10.0
Pros: Everything
Cons: The shower leaked everywhere
Excellent 8.0
Pros: Breakfast pretty good except for the hot foods which were only tepid. Location was great for us.
Cons: My only complaint was I found the bed a little too firm for mr. I woke up with a very sore back.
Excellent 10.0
Pros: Great hotel and staff was amazing!
Excellent 8.0
Pros: I love biscuits and gravy.
Cons: Starting at around 5am you could start hearing toilets flushing and doors slamming. I couldn't go back to sleep because of all the early morning noises.
Excellent 8.0
Pros: Staff was very helpful when our delivery food didn't come with plates and utensils.
Cons: The room doors seem to slam very loud. Suggest slowing the pressure mechanism for a softer/slower closer.
Excellent 10.0
Pros: This was ideal on so many levels. The facilities were exceptional, beds were so comfortable, rooms were both spacious and clean, and the staff was great. This location was perfect for the soccer tournament.
Excellent 10.0
Pros: Customer service and breakfast.
Mediocre 2.0
Pros: Location and staff
Cons: A dog was barking at night and in the morning run the room next to mine resulting in poor sleep
Mediocre 3.0
Pros: The room, amenities, and location were as expected.
Cons: The ¿manager¿ was disrespectful, condescending, and simply made it that I will never stay in this hotel in the future. In my 20 years of work travel, I have encountered almost all situations and conditions¿ none have risen to the level of not re
Mediocre 3.0
Pros: Convenient location
Cons: 1 roll of toilet paper for 3 people. A/c unit was very noisy all night.
Excellent 10.0
Pros: Easy location to manuever in the area
Cons: No
Good 7.0
Pros: Very clean. Large room
Cons: Rooms were not ready early and when we were given a room it was not made up.
Excellent 9.0
Pros: Very nice, clean room.
Cons: Breakfast was ok.
Mediocre 2.0
Pros: the room was big
Cons: they gave us wrong room front desk lady as rude was unhelpful , when we asked she said do you want room or not , i have bad back needed room with jet tub as we requested but we didn't get it. . if it wasn't so late i would of left and looked new motel
Excellent 10.0
Pros: The beds were amazing and the staff very friendly and helpful.
Excellent 10.0
Pros: The staff was amazing and helpful. We loved they had the shuttle service to take you where ever you wanted to go.
Cons: It seemed our shampoo and lotion bottles were half used.
Excellent 10.0
Pros: The staff was very helpful.
Excellent 8.0
Pros: I stayed in a King suite and enjoyed the size of the room and the quality of the furnishings.
Cons: The room was loud. I could hear people talking out on the sidewalk and in the room next door.
Excellent 10.0
Pros: How clean it was. The staff was incredibly professional.
Cons: This is definitely NOT a fake review. This hotel exceeded my expectations. The staff was amazing! The breakfast is SO good.  Hotel employee were beyond friendly and sweet. If you are in the area and need a place to stay go to this hotel! SO HAPPY!
Excellent 9.0
Pros: very clean room
Excellent 10.0
Pros: the staff were very friendly and helpful.
Cons: not a dislike but, i've stayed here a few times and always end up in the same room. not bad just odd.
Poor 1.0
Pros: (no maint person on site) carpet was very badly stained and looked really bad tv did not work finger prints in shower wall(looked likw whoever di
Cons: door wouldn't lock, we had to change all our plans because we couldn't leave our things in the room(no maint person on site) carpet was damaged and stained(looked really bad sickening really) TV did not work finger prints on shower wall(looked like mai
Excellent 10.0
Pros: The bed was super comfortable and the sheets were clean! Huge tv with a wide selection of channels. Loved the smell of the body lotion and shampoo/conditioner combo that was provided! Spacious rooms, super nice and helpful staff.
Cons: If you want to grab a bite to eat late at night, your best option is probably Burger King which is the only closeby establishment that’s open till late. But it’s an airport location, so it’s not the hotel’s fault but maybe something you might want to consider. Our shower drain wasn’t the best, water went down really slowly so i found myself standing in a pool of “dirty” water. No blinds on the windows and couldn’t pull the curtains in...it would’ve been nice to have the privacy.
Good 7.4
Pros: Great location with spacious rooms. Staff was friendly and helpful. Great breakfast staff Pet friendly.
Cons: Could hear quite a bit of noise. Some staff members were not well kept. Carpet had multiple dirty spots.
Comfort Suites Helena Airport - Helena
Rated no. 4
8.6
Excellent 8.6
Based on 180 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
9.0
Services
8.9
Overall 8.7 Excellent
Based on 82 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
9.0
Services
8.9
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
8.8
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.3
Comfort
9.0
Location
8.8
Services
8.8
Staff
8.9
Cleanliness
9.4
Comfort
9.4
Location
8.8
Services
9.4
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Location
8.8
Services
9.4
Staff
9.4

Excellent 8.0
Pros: Location was fine. Breakfast is just ok. There was a bus full of hockey players in there and they ran them out of everything. Staff couldn’t keep up. We all but skipped it.
Cons: A bit expensive for what it was.
Excellent 8.0
Pros: The room was clean and nicely appointed.
Cons: The in room coffee maker didn’t work properly.
Excellent 8.0
Pros: It was fair. Didn't care for the sausage gravy for the biscuits. some people prefer country gravy but the rest of the options were great.
Cons: The way the staff spoke to me about your policy of not excepting American Express credit cards. Short and snooty.
Excellent 10.0
Pros: Very well maintained property. Meets my expectations from a Holiday Inn Express hotel. Love the Cinnabon in the breakfast.
Excellent 9.0
Cons: I tried to book directly with the Inn in Helena, and was told there were no rooms available for the dates we needed. We then went to Expedia and had no trouble getting rooms. We are a member of the Gold Elite program and have been using your inn for 2-3 visits per year for at least 12 years, shouldn’t those factors bear more weight ?
Mediocre 3.0
Cons: I did not get the room I ordered ahead of time. It was not a fully clean. There was food around the bed from a prior guest. The steps and hallways were filled with dirt and debris, like they never vacuum them.
Excellent 8.0
Pros: Staff was friendly and room was comfortable
Cons: The hot breakfast is terrible and their was a weird smell when you first enter the room. But this smell is consistent with many hotels
Good 7.0
Pros: Location
Cons: No fridge and we had to eat our breakfast in our room where there is only one chair at a desk and non for the second guest.
Poor 1.0
Pros: The front desk clerk (a young man) was very polite and professional when we checked into the hotel.
Cons: Room was not as clean as it should have been. We had a noon checkout and do not disturb sign on our door. The maid woke us up at 8 a.m. The elderly lady behind the desk that said she was the hotel manager was extremely rude and unprofessional.
Excellent 9.0
Pros: Friendly, helpful staff.
Cons: Surprised at no refrigerator in our room. We kept insulin cool in the window, & let our ice packs re-freeze in our car overnight. Disappointing view to the west, even from the top floor we saw a brick wall of a closed retail big box store.
Excellent 10.0
Pros: Location and friendliness
Cons: We had to have our keys reset every time we left the roo.
Good 7.0
Pros: Breakfast
Cons: Parking was not great.
Holiday Inn Express & Suites Helena - Helena
Rated no. 5
8.7
Excellent 8.7
Based on 82 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.5
Facilities
8.5
Location
8.3
Overall
8.3
Overall 8.2 Excellent
Based on 175 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
8.5
Location
8.3
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.3
Overall
9.0
Cleanliness
8.8
Comfort
8.5
Location
8.3
Services
8.4
Staff
8.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.8
Comfort
8.6
Location
8.4
Services
8.4
Staff
8.9
Cleanliness
8.5
Comfort
8.8
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.5
Comfort
7.6
Facilities
6.0
Location
7.4
Overall
6.0
Cleanliness
8.8
Comfort
8.2
Location
8.2
Services
8.5
Staff
8.8

Excellent 10.0
Pros: Good location near our friend’s house
Cons: No complaints
Good 7.0
Pros: Breakfast was awesome and the pool was warm.
Cons: I wanted a quite room. I was put in the most traffic area possible. Not easy to sleep. I was tired from a long trip of an over night flight.
Excellent 8.0
Pros: The room was very clean and the bathroom very large with alot of shelf space. The Breakfast very good in comparison to other hotels.
Cons: Very busy intersection. Next door was a Truck Stop gas station that had huge lanes for large semis and truck cleaning services so the semis were going in and out. I asked for a room on the other side of the hotel and the noise not too bad except I think I was under the pool jacuzzi area so there was alot of clomping around and water pumps the first night. Also there weren't many restaurants in the area except for a small very busy restaurant next door at the Truck Stop
Okay 5.0
Pros: Rooms were nice, checkin was a hassle, they didn't like that I used an app.
Cons: That I told my credit card was rejected and they needed another card. Wouldn't let my folks check in with their card. Charged my other card th hen cancelled that charge. Put a titally different charge on the checkout bill then what was charged to my card.
Excellent 9.0
Pros: The cleanliness was second to none
Cons: N/a
Good 7.0
Pros: The room was large and comfortable. Actually slept pretty well despite traffic noise.
Cons: The hotel is right on a busy highway and there is a lot of traffic noise. It is also in an industrial area so nothing scenic about it and not a lot of food options in close proximity. But much cheaper than staying in downtown Helena and there wasn’t much open on a Monday night downtown either.
Okay 5.0
Pros: Location
Cons: Could have been cleaner for the price
Good 6.0
Pros: Comfy room
Cons: Noisy. Lots of noise from the casino next door.
Excellent 8.0
Pros: Room was very clean, staff was happy and kind, breakfast was above average
Cons: Does not have a view, not my favorite part of town, but very convenient
Excellent 9.0
Pros: Was on crutches following knee surgery and was on the third floor. They, without me having to ask, immediately changed my room to the first floor, close to the pool so I could watch my family swim.
Cons: Everything was great
Excellent 10.0
Pros: It was nice and clean!
Cons: No
Excellent 9.0
Pros: Quiet location. Very clean room. Comfortable bed. Breakfast was good. The night clerk was helpful & friendly. We appreciated the on-site laundry facility.
Cons: Nothing negative
Excellent 8.0
Pros: The pillows
Cons: More coffee in the room - restocked more regularly and fresh towels.
Excellent 10.0
Pros: The front desk clerks were fantastic and the room was super clean
Good 6.0
Pros: staff was great.
Cons: The room was the issue. had a strong sewer smell when I first checked into room in the bathroom. Figured might been not used in awhile. Next morning when I opened bathroom it was super strong again. Also no water pressure in shower.
Excellent 9.0
Pros: Nice and clean. Had a guest laundry facility which was a plus. Good location
Excellent 10.0
Pros: The hotel was located near every attraction, we wanted to see in Helena.The staff of Tiffany and Garrett saved my bacon. I left my wallet at their establishment. They called and the trip was saved. Great hotel and better people.
Okay 4.0
Pros: Location
Cons: We were not informed that this hotel was under construction. The pool was closed and the hotel was noisey. Sketchy staff and felt uncomfortable going to my car alone.
Excellent 9.0
Pros: Friendly staff. Clean spaces.
Cons: Internet was slow, and option to upgrade required additional charge.
Excellent 10.0
Pros: Very clean and quiet ... the doors on the rooms close quietly ... the hot breakfast was good ...
Excellent 10.0
Pros: The staff was friendly, the room was clean, and the complementary breakfast hit the spot.
Good 6.0
Cons: The bathroom fixtures need replacement in room 108.
Excellent 8.0
Pros: It had all the amenities I was looking for , clean and updated room , exercise room, a pool with hot tub and a good variety of food choices at the breakfast bar.
Cons: N/A
Excellent 10.0
Pros: They have done a ton of work on this hotel within the past year, and it needed it! Love the new features of the building. New HUGE TVs that actually use the HDMI cable. Nicely revamped breakfast area, and even the feel of catering to the guest is there
Cons: Was assigned a handicapped room when I didn't need one.. I could have changed rooms but realized I "really" didn't care to bother with it. Just beware if you are a tall person, the handicapped shower is low.
Good 6.0
Pros: A large clean room.
Cons: Just the location. Noisy traffic next to the casino.
Excellent 9.6
Pros: It was clean, staff was friendly
Cons: Pool was cold. Hot tub was cold.
Hampton Inn Helena - Helena
Rated no. 6
8.2
Excellent 8.2
Based on 175 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.6
Location
8.7
Overall
7.2
Overall 8.2 Excellent
Based on 85 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.6
Location
8.7
Overall
7.2
Cleanliness
8.2
Comfort
8.2
Location
8.4
Services
7.7
Staff
8.0
Cleanliness
8.0
Comfort
4.0
Facilities
6.0
Location
4.0
Overall
4.0
Cleanliness
9.0
Comfort
9.1
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
9.6
Comfort
8.7
Facilities
9.0
Location
9.6
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Facilities
7.0
Location
8.7
Overall
7.0
Cleanliness
9.0
Comfort
8.3
Location
9.0
Services
9.3
Staff
8.8

Excellent 10.0
Pros: The staff was very friendly and helpful
Excellent 10.0
Pros: Very limited, muffins hard and dry
Cons: The front desk lady on 11/11/21 on the AM shift was grumpy and rude, all other people really nice
Excellent 10.0
Pros: Wonderful bedding, slept better than at home.
Excellent 8.0
Pros: It was okay it was probably the low point of our stay it could have been better but for what it was it was okay
Cons: Just the breakfast was a little bit of a disappointment
Excellent 10.0
Pros: Location is close to town, but away from all the hustle and bustle. Quiet, clean and friendly. Will only stay at this location when visiting Helena, MT
Cons: Nothing, your facility is perfect.
Excellent 10.0
Pros: It was a nice place.
Cons: My wife booked me the room with her card, then I used my bank card for incidentals. Both bank accounts were charged. We will see how good they are with correcting this problem.
Excellent 9.0
Pros: The hotel staff placed us into a new room and the rest of our stay was wonderful. The staff went out of their way to make sure our stay was great.
Cons: Our first room was very noisy.
Excellent 10.0
Pros: We liked the fact that it had a restaurant, room service and bar/lounge. Made it convenient for meals while we were there!
Cons: Thought the room would have been somewhat bigger and that it had more room so we could unpack more of our things instead of having to leave it in our bags
Excellent 10.0
Pros: Very convenient that it had a restaurant and room service at the location. Staff was very pleasant and helpful.
Cons: Thought the room would have been a little larger then what it was.
Excellent 10.0
Pros: It was clean, comfortable and convenient but mostly the staff made it great! They were all just so friendly and welcoming!
Cons: Nothing
Good 6.0
Pros: The restaurant and bar were open until 11-12 at night. That was perfect because I needed a meal and didn’t want fast foods.
Excellent 10.0
Pros: Comfortable bed and lots of plug ins for device charging. Great shower head.
Cons: Shower did not drain well.
Excellent 10.0
Pros: This hotel is always immaculate and the staff could not be nicer. Our experience is always outstanding here.
Excellent 9.0
Pros: The cleanliness of the room and the friendly staff were my favorite parts. There was a lovely bar area in the lobby with a fireplace that we really enjoyed.
Cons: I really didn't like that we had to pay $10.95 for the breakfast buffet every day. Most hotels I stay at have a complimentary breakfast and I feel like, with how nice this hotel was, a complimentary breakfast should have been included with our stay.
Okay 5.0
Pros: Close to the airport, easy check in.
Cons: The door closest to my room opened to let you in, but then did not open to let you out, so you had to search for another door. The heater was loud and the temperature would not change above 63, so it was cold.
Excellent 10.0
Pros: Big room and fireplace
Cons: Paper thin walls could here everything in the next room
Mediocre 3.0
Pros: Staff was very nice
Cons: Checked in at 11pm and due to lack of rooms was upgraded to king suite. Appreciated, but there were 3 of us and needed 2 beds. Sofa bed had bad urine smell and shades would not open or close. Told staff night that night and next morning and nothing done.
Okay 4.0
Pros: beds were nice
Cons: the first room i was given was not made up and garbage everywhere. it was a little more outdated than i thought it should be
Excellent 9.1
Cons: Restaurant food was average.
Excellent 8.0
Pros: The size and layout of the room
Cons: Pool area was in a place where you had to walk through the conferences center to get there
Excellent 10.0
Pros: Large room and very comfortable bed!
Okay 5.0
Pros: A field to let the dogs run
Cons: No internet service in our room or the lobby, non-refundable pet deposit and no breakfast included
Poor 1.0
Pros: The lobby and the restaurant were up to the expectations of a 3-4 star hotel. It was beautiful and spacious, the staircase was impressive.
Cons: We stayed 3 nights and the maids never checked or cleaned our rooms the first or second nights. I requested clean towels from the front desk, they did NOT have towels to give me! It wasn't until the 3rd night stay that our room was cleaned
Good 7.0
Pros: The hotel was very clean. The beds were comfortable. The staff at front desk was pleasant and offered to move us to a different room without me asking when I told her the temperature was 58 degrees when we walked in.
Cons: Our room was at 58 degrees when we entered. Brrrrrrr. It was hard to get the temp just right thru the night. It was either too cold or too hot and the air unit was a little loud The room also smelled like someone had smoked a few cigarettes in there.
Mediocre 3.0
Pros: The lobby is updated
Cons: The first room had pee on the seat. The second room had yet to be cleaned at all. The third room had someone else's dirty sock under the desk. The outdoor pool was closed in July on a 90 degree day. The hotel is old and in need of updating.
Good 7.7
Pros: The hotel is undergoing a remodel and I've stayed both in the old rooms and the new on recent trips and both are great. The BIG, BIG improvement was to the lounge. It's a great space now as opposed to the old seedy, bar atmosphere.
Cons: The bar and restaurant staff are seriously lacking. The only one who really seemed to have a handle on it was the manager. The rest of the staff seemed either MIA, slow or under trained.
Okay 5.4
Pros: It had a beautiful entry and nice bar/lounge area.
Cons: There is not contenintal breakfast, and the breakfast menu they do have is well over priced.
Delta Hotels by Marriott Helena Colonial - Helena
Rated no. 7
8.2
Excellent 8.2
Based on 85 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
6.0
Overall 8.2 Excellent
Based on 81 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.4
Comfort
8.3
Location
8.2
Services
8.0
Staff
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
10.0
Cleanliness
9.5
Comfort
9.2
Location
9.4
Services
8.8
Staff
9.0
Cleanliness
9.2
Comfort
8.9
Location
9.3
Services
9.3
Staff
8.9
Cleanliness
8.4
Comfort
8.1
Location
7.8
Services
7.5
Staff
9.1
Cleanliness
8.1
Comfort
7.8
Location
7.2
Services
8.1
Staff
9.4

Excellent 10.0
Pros: Location was easily accessible
Cons: Unless your hotel is fully booked, I would recommend spacing out your guest. Unfortunately, we could hear everything.
Okay 4.0
Cons: They screwed up the charges to my credit card. A manager was to call me to get the double charges corrected. As of today no one has called. I will not stay there again and won’t recommend family or friends to stay there either.
Okay 5.0
Pros: The room and the bathrooms were clean. As a plus, they did give us late checkout by an hour past their deadline.
Cons: We paid exorbitant price because ours was last but one room left for the night. On top of that, the WiFi did not work at all. Not just for us, none of the guests were able to connect to WiFi. Everyone was at the front desk trying to see if they could get it resolved. But alas.
Good 6.0
Pros: The room was fine.
Cons: When we arrived, they could not find our reservation. When they finally found it, they no longer had our king bed available and we had to settle for another room. The breakfast was incomplete. We sat for 30 minutes. I counted over 20 people open the scrambled eggs container, it was empty. In the span of 30 minutes it was never refilled. This is unacceptable.
Excellent 8.0
Pros: Staff was good, Room was clean, close to needed amenities.
Cons: The guest above who stormed around a lot especially at 5:12 in the morning.
Excellent 8.0
Pros: good price, good room
Cons: entry way door did not work, re insulating the entry way and insulation stacked next to the check in desk. A little effort could have been made to make it more presentable.
Excellent 9.0
Pros: The staff was outstanding. Exercised all COVID protocols cheerfully and professionally. I was pleased with how seriously they followed Oublic Health’s rules.
Excellent 8.0
Pros: Clean, good breakfast, pool was warm enough
Cons: Hot tub jets broken
Excellent 9.0
Pros: Clean, comfortable, pretty good breakfast.
Excellent 10.0
Pros: Clean and good condition hotel
Cons: Nothing
Excellent 10.0
Cons: Closure of pool due to Covid19
Excellent 8.0
Pros: It was clean and neat. The lobby smelled like maple syrup, which I happen to dislike. Not that big a deal. Husband loved the breakfast.
Cons: Nope.
Excellent 9.0
Pros: The hotel was very clean and the room was nice. Overall good experience.
Cons: The price was high for 2.5*
Poor 1.0
Pros: Marriott Brand
Cons: Firstly, let me say I'm a frequent flyer of all Marriott products and long term rewards member. So, I was very shocked to have the experiences I had at Fairfield Helena. Dirty room, broken toilet, broken fridge, moldy ice bucket... all I need to say
Excellent 8.0
Pros: Clean, nice rooms, courteous service.
Cons: Fix the fire alarm so we don't get waken up at 2:00 am!
Fairfield Inn and Suites by Marriott Helena - Helena
Rated no. 8
8.2
Excellent 8.2
Based on 81 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.4
Facilities
7.4
Location
8.5
Overall
8.0
Overall 8.0 Excellent
Based on 1,012 reviews
Cleanliness
8.2
Comfort
8.4
Facilities
7.4
Location
8.5
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
7.6
Comfort
8.0
Facilities
7.2
Location
8.0
Overall
7.8
Cleanliness
8.0
Comfort
8.3
Location
8.4
Services
7.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.4
Comfort
8.5
Location
8.6
Overall
10.0
Services
8.0
Cleanliness
8.1
Comfort
8.1
Facilities
4.0
Location
8.3
Overall
4.0
Cleanliness
8.3
Comfort
8.4
Facilities
7.0
Location
8.6
Overall
8.0
Cleanliness
8.1
Comfort
8.2
Location
8.4
Services
7.7
Staff
8.7

Poor 1.0
Cons: This room was dirty and falling apart.
Okay 5.0
Pros: The bed was pretty comfortable.
Cons: Not much gluten free option for breakfast.
Poor 1.0
Pros: Location, proximity to interstate Hwy
Cons: YES! I had to call 911 twice. I have pictures, videos. Horrible, scary, unacceptable. Wyndham.
Okay 5.0
Pros: Tired old hotel. Would not stay here again. Breakfast was the best part.
Cons: Noisy
Excellent 9.0
Pros: Clean room and hotel Friendly staff Nice hot tub Safe well lighted parking
Cons: Chilly weather
Excellent 8.0
Cons: The jets for hot tub were not functioning. But everything else was great.
Excellent 8.0
Pros: Bed was very soft. Best night sleep.
Cons: Parking lot was really small.
Excellent 10.0
Pros: I continue to stay because the staff is amazing, the rooms are always clean, the location is perfect snd the price is always right.
Cons: The only thing I dislike about staying here is the parking lot is so small. So if you are driving a larger vehicle, like a 4 door, dually pickup, it’s very difficult to maneuver in. Also there is only one way in/out of the parking lot.
Excellent 8.0
Pros: Quiet, both staff and guests were cheerful, friendly. Room was clean. Handicap accommodations were good. I didn't use TV, but available. Nice comfortable bed and linens. Easily found location. I would stay there again.
Cons: I thought the outside looked a little seedy. The entrance looked more like a back door. Although handicap parking was right next to the entrance, opening the outside door was difficult. Certainly no view from the room!
Excellent 10.0
Pros: Clean convenient
Cons: Not enough entrances. One way in & one way out
Excellent 8.0
Pros: It was a good central location for the area. Good breakfast.
Cons: The parking was a bit crowded.
Excellent 10.0
Pros: Staff was very accommodating and friendly. Beds were super comfortable
Cons: No
Excellent 10.0
Pros: Nice pool and hot tub. Close to gas stations, restaurants and stores
Cons: Had to park on the street, no room for a trailer in their parking lot.
Excellent 9.0
Pros: Pool and location
Cons: No
Good 7.0
Pros: Good customer service, room was pretty clean.
Cons: The room was more outdated than the pictures led on. The shower was very old and stained, but clean.
Excellent 9.0
Pros: Wonderful breakfast and hot tub
Cons: All great
Excellent 8.0
Pros: Excellent breakfast.
Okay 5.0
Pros: Easy to find off interstate. Bed was comfortable, room was large and fairly clean.
Cons: Some sketchy employees and others hanging around.
Excellent 8.0
Pros: Pool & spa nice and clean
Cons: The parking lot has only one entry/exit and a corner causing problems.
Good 6.0
Pros: The price for the hotel was great, the room was fine, the staff were all kind. We had a working AC unit and the water was hot, plenty of lighting and a working fridge & microwave.
Cons: The location is not great, it seems to attract some very sketchy individuals outside. There was NO elevator and one ice machine on the front end of the hotel. Poor insulation, we could hear everything inside the hotel and the road outside.
Good 6.0
Pros: The price for the hotel was great, the room was fine, the staff were all kind. We had a working AC unit and the water was hot, plenty of lighting and a working fridge & microwave.
Cons: The location is not great, it seems to attract some very sketchy individuals outside. There was NO elevator and one ice machine on the front end of the hotel. Poor insulation, we could hear everything inside the hotel and the road outside.
Good 6.0
Pros: The price for the hotel was great, the room was fine, the staff were all kind. We had a working AC unit and the water was hot, plenty of lighting and a working fridge & microwave.
Cons: The location is not great, it seems to attract some very sketchy individuals outside. There was NO elevator and one ice machine on the front end of the hotel. Poor insulation, we could hear everything inside the hotel and the road outside.
Poor 1.0
Pros: Location
Cons: Room not clean, no WiFi connection could be achieved in the room, and breakfast provided is below average. There is no elevator making the trip upstairs with luggage difficult. The exterior parking area near the hotel entrance is unfinished and hazardous.
Excellent 10.0
Excellent free breakfast.
Okay 4.0
Pros: It¿s an average hotel.
Cons: This hotel was a ¿cheaper¿ hotel for the area, but ALL the hotels are way overpriced. It¿s a sad state when the hotels charge way too much because the government officials don¿t care about how much taxpayer money they spend.
Mediocre 3.0
Pros: Staff was accommodating Layout of room with sofa bed Comfortable bed
Cons: No elevator Bad smoke smell Dogs barking Didn't feel safe
Mediocre 2.0
Pros: The staff was friendly and accommodating.
Cons: The hotel was dirty, there were rips and stains on the bedding and rips in the curtain. Parking was limited. And for the fist hour in the morning, there was no hot water for the shower.
Poor 1.0
Pros: Nothing
Cons: It was disgusting dirty unsanitary. Hair in the beds blood and stains on mattress protectors food in fridges pee on bathroom floor. It saiid under constriction but the week I was there no work was being done. Pool had missing chunks of tiles all over.
Mediocre 3.0
Pros: Price. Employees were nice
Cons: It was supposed to be non smoking but was very clearly not as it smelled of cover up scents. Many noises late from other tenants, dripping faucet. Seemed people lived there. Pillows were smelly and poor. I did ask for clean pillows and attendant got some.
Good 7.0
Pros: The staff was attentive to restocking our room while we were there for our extended work stay. Price was good.
Cons: They did not plow the sidewalk or parking lot even after 4 in of snow which made it hard to get our vehicle out and hard to walk on the sidewalk.
Excellent 8.2
Cons: Traveled during the #MaskHysteria of the #Plandemic and the staff at the Baymont handled it about as well as they could have. Well done!!
Good 6.0
Pros: Very friendly staff, very accommodating
Cons: We had guest above us that woke us up every morning at 3:00. Said something to staff, they just said sorry and that was it. It was hard on my husband who is recovering from radiation treatment.
Poor 1.0
Pros: Nothing. Bed was uncomfortable, staff was rude and didnt speak English. Door didnt shut all the way. And trouble checking in.
Cons: We tried to book the room another day and were kicked out of the room we were in and moved to a downgrade and paid more for it. No food of any kind and no ice at all.
Okay 5.0
Pros: Hot tub
Good 6.0
Pros: The pool was warm and the staff is exceptional.
Cons: The showers were like warm and the hot tub was out of service.
Mediocre 3.0
Pros: Staff was friendly
Cons: One way in and out of the parking lot. Mold on the ceiling above the shower. Super thin walls.
Excellent 9.2
Got exactly what I wanted. Wifi, pool, tv, coffee and fridge in room, hottub, easy parking, hot breakfast, good beds with clean linens, good friendly staff. Only reason a 4 on the room is coffee outlet not working (simple just moved it), tiny bathtub size is very uncomfortable.
Okay 4.0
Pros: breakfast & hot shower clean linens
Cons: creepy fresh off the boat sorts of people there that, to me, it seemed as though they're tons of homeless bums living there, squatting at that motel and there were also quite a bit of orientals living in rooms on 1st level of building. Untrustworthy.
Okay 4.0
Pros: Cost
Cons: Finding dirty underwear in the room. The vagrants trying to sit in the hotel lobby at the breakfast tables. Was not up to Wyndham reputation, was like a motel 6.
Okay 5.0
Pros: The room, although old and repaired many times, was pretty clean. The young man at checkin was very friendly and personable so a nice welcome.
Cons: The continental breakfast was ok. The pool was so busy with local folks (knew they were local because they had there cloths, coats, etc right by the chairs) that we actually didn’t stay in as long as we wanted. This is a 2 star at best.
Okay 4.0
Pros: Ok place to stay.
Good 6.0
Pros: None
Good 7.0
Pros: Comfortable bed
Cons: The restaurant bird bird down so there is no breakfast but the price was still the same
Good 7.0
Pros: Nice comfortable clean open space check in was fast.
Cons: No
Okay 5.0
Pros: Hot tub pool
Cons: One of the lady were rude that check me in
Mediocre 2.0
Pros: One of the receptionists provided breakfast to one of the soccer players that had overslept and missed breakfast time. That was very kind of her.
Cons: The bathtub, sink and toilet were dirty. Rings of hard water stains; flushing water in the toilet was dark brown and there was an odor. I informed the receptionist; she was apologetic sharing we have a problem and you should have been informed ab
Excellent 9.7
Pros: Pool was the perfect temperature, hot breakfast was wonderful, very clean bathrooms, quick access to the interstate, friendly staff
Cons: The only suggestion I would make is to move the smoking area away from the front door/ parking lot. I had to pass through to get to my car and with all employees out smoking it was strong.
Mediocre 2.0
Cons: The facility was not that clean. The front desk manager also prepped the breakfast, using the same gloves from food to desk. There were 4 cleaning staff behind the counter, not trained so all had to wait for the one manager that went back and forth.
Excellent 9.7
Pros: Good breakfast! Highly recommend.
Cons: Lock wouldn't open but they upgraded me to a nicer room.
Mediocre 2.0
Cons: Rooms dirty, staff was rude, all in all horrible experience
Poor 1.0
Pros: Nothing
Cons: Unmaintained pool, internet did not allow enough users to connect and then once finally connected it does not support secure connections, maintenance was severely lacking. No smoking signs in atleast 4 spots per room yet the place smells. Etc, etc, etc...
Excellent 10.0
Pros: Rooms were great and clean and beds comfortable Breakfast was amazing
Cons: Not a thing
Excellent 10.0
Pros: Clean, comfortable beds and good pillows, hot breakfast, pool, hot tub, responsive and friendly staff, dog friendly, can walk to get groceries or fast food...
Cons: Noisy neighbor, thin walls. Nothing that had to do with the hotel or the staff...
Mediocre 3.0
Pros: I liked the fact that there was a pool and hot tub it was really close to everywhere fast food,Albertsons, the staff was super friendly. Lovation was a.pluse
Cons: My room was not very clean,dust everywhere. There was an empty suger pack under the table,hair in my tub and the bathroom floor wasnt mopped at all.I stayed two days. The second day house keeping handed me towels at the door and walked away,I.wanted my ba
Good 7.7
Cons: In second room ceiling was scraped of texture in two different spots, gave a rundown appearance. Lack of available outlets, only one in same room.
Good 7.1
Pros: Included breakfast was satisfying with plenty of options
Cons: The AC was a little loud in the room, but not too bad.
Excellent 9.7
Pros: The size of the room was nice. I liked that there were two queen beds in our room. I like that you had breakfast. I appreciate the use of your ice machine. I was happy to see there was a swimming pool even though I didn't get to use it. Your pillows were very nice and comfortable. I like that you had a refrigerator in our room. The staff was friendly and helpful. I was happy to have a good air conditioner.
Cons: There was a heavy perfume smell suggesting that you're covering up something stinky. The bathroom fan was extremely noisy and it did not keep the mirror from fogging up during a shower. The entrance to the parking lot is too tight. A car would stop there to register and it would block access to the parking lot. You need to add another entrance to your parking lot. This was a problem several times.
Excellent 10.0
Pros: Very friendly service. Good location too. And a good job on breakfast!
Poor 1.0
Pros: There is nothing to like.
Good 6.5
Pros: The location is perfect, the rooms were semi clean, the staff were friendly, the atmosphere was overall nice.
Cons: The heater would work then not were. The locks on the outside of the building were either not locked or not there at all. This is the third time I've stayed there and they did nothing except to say Sorry. Really? If it is so much better now that they are Baymont, where is the customer service of offering some kind of discount of my troubles? At least Motel 6 had working heaters and was cheaper.
Good 7.1
Cons: There was no fridge in our room
Mediocre 3.7
Pros: The staff was very responsive & helpful. They made cookies evey afternoon & their front desk demeanor was top notch! They really belong in a better hotel!
Cons: The facility was kind of sketchy. Chair upholstery & coverlet in the room was stained, the carpeting in the hallways was gross, there was no elevator & our non-smoking room smelled of smoke. The parking lot had only one entry/exit. When Ifirst ran water for the shower/tub it came out rust colored.
Baymont by Wyndham Helena - Helena
Rated no. 9
8.0
Excellent 8.0
Based on 1,012 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Location
8.3
Overall
7.5
Overall 7.9 Good
Based on 323 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
8.0
Location
8.3
Overall
7.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Staff
6.0
Cleanliness
8.3
Comfort
8.0
Location
8.5
Services
7.9
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.3
Services
8.1
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Location
8.7
Services
8.5
Staff
9.6
Cleanliness
8.2
Comfort
8.1
Facilities
8.0
Location
8.0
Overall
6.6
Cleanliness
8.4
Comfort
8.1
Location
8.2
Services
7.9
Staff
8.9

Excellent 9.0
Pros: Location
Cons: If you check out the hotel at 3 am or 5 am, breakfast should be included since it is necessary to be able to have breakfast before leaving.
Good 7.0
Pros: The bed was very comfortable and the breakfast was good.
Cons: The property is very dated.
Excellent 8.0
Pros: Beds were comfortable breakfast was the best!!
Cons: Dated needs remodeling Small parking lot our rental even was damaged by another car. Parking tight No elevator
Good 7.0
Pros: Dated but very clean and the breakfast was the best we have ever had, it is cooked to order and delicious.
Cons: No elevator 😫
Excellent 10.0
Pros: Right off the interstate and close parking
Excellent 10.0
Pros: The hotel was close to the soccer fields and it was the cleanest hotel we have stayed in over the last 7 weeks. The staff were all friendly and accommodating.
Good 7.0
Cons: Breakfast was poor, the person cooking was unfriendly and did nothing to make the food taste good and had no coffee ready for guests when they came down.
Excellent 9.0
Pros: Quiet, clean and close to everything
Excellent 10.0
Pros: Close to downtown and the hot breakfast was a pleasant surprise. I'd definitely stay there again if I go back to Helena.
Cons: The bathroom vanity was very small and that made it difficult to share.
Okay 5.0
Pros: The breakfast.
Cons: The A/C was substandard. No convenient electrical outlets. Layout of the room was inconvenient.
Excellent 8.0
Pros: Fresh cooked meal in the morning
Excellent 8.0
Pros: The staff were very helpful and nice. Good breakfast food too. This was a nice basic hotel to meet our needs of staying in town for a couple of days.
Cons: Our room had a couple of carpet stains and had a somewhat musty smell.
Mediocre 2.0
Pros: The hot breakfast was ok I guess.
Cons: The carpet was dirty, stained, and smelled of wet mold. The A/C unit did not work well, had a moldy smell when turned on, and rattled so loudly that we had to turn it off to sleep.
Mediocre 2.0
Cons: I was very surprised that the room seemed undone, no shampoo no kleenex and I think it was not cleaned correctly or half done. For the price I was very disappointed.
Excellent 10.0
Pros: They have a fresh made-to-order breakfast with eggs, hash browns, pancakes, meat, toast, juice and coffee. very nice.
Cons: Slow clogged shower drain.
Okay 5.0
Pros: Price
Cons: Many people were not wearing masks indoors.
Excellent 10.0
Pros: Check in process was quick and easy. When I received my room keys, I also was given 2 sanitizing wipes which was nice. The bed was comfy and no noisy neighbors either.
Cons: When I was checking out, there were 2 employees standing at the front desk. The lady was working on something but the gentlemen wasn't and kind of ignored me. It wasn't that big of a deal but kind of bizarre.
Excellent 8.0
Pros: Staff was wonderful. Also the breakfast was very good
Cons: Room didn¿t heat as well as I would have liked.
Excellent 10.0
Pros: Easy to get too very clean. Comfy beds & pillows
Cons: No
Poor 1.0
Pros: Nothing
Cons: Very noisy. Was next to lobby. People talking late night. Something banged the wall and woke us up. Large motor running outside of the window. Shower had a shade that didn’t cover the clear window with a picnic bench located so there was no privacy
Good 7.0
Pros: The staff was friendly for the most part.
Cons: Room Wasn’t as clean as it could have been.
Okay 4.0
Pros: Close to where we wanted to br
Cons: Room keys kept Deactivating even when they weren’t around credit cards or cell phones five times, room was not very clean, the sanitizing expected in the eating facility was not maintained at all, hashbrowns were fried in rancid grease,
Excellent 10.0
Pros: Friendly, accommodating staff. No issues at all.?
Cons: I think the carpets could be updated in the room
Excellent 10.0
Pros: Cook to order breakfast
Cons: None
Excellent 9.4
Pros: Excellent service.
Cons: The omelet that the morning chef presented was not an omelet. Everything else was good
Days Inn by Wyndham Helena - Helena
Rated no. 10
7.9
Good 7.9
Based on 323 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.8
Facilities
5.4
Food
3.0
Location
7.7
Overall 7.2 Good
Based on 441 reviews
Cleanliness
7.6
Comfort
7.8
Facilities
5.4
Food
3.0
Location
7.7
Cleanliness
2.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
3.5
Comfort
8.0
Facilities
3.5
Food
3.0
Location
5.2
Cleanliness
7.6
Comfort
7.8
Location
7.7
Services
7.2
Staff
8.1
Cleanliness
6.6
Comfort
6.0
Facilities
6.6
Location
7.3
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
7.5
Comfort
7.8
Location
7.9
Services
7.3
Staff
8.1
Cleanliness
7.4
Comfort
7.6
Location
7.6
Services
7.0
Staff
8.1
Cleanliness
7.9
Comfort
8.0
Facilities
8.0
Location
7.3
Overall
8.0
Cleanliness
7.7
Comfort
8.0
Location
7.7
Services
7.4
Staff
8.4

Excellent 10.0
Pros: the staff were amazing
Cons: a few things didn’t work, like the laundry, and the back entrance.
Excellent 10.0
Pros: Wonderful breakfast, such a nice staff, pet friendly
Cons: Wish we were on the first floor, but still nice room
Good 7.0
Pros: The friendly staff and excellent facilities.
Cons: the location wasn’t a favorite, but it was accrue.
Excellent 9.0
Pros: The gal who checked us in was great... friendly, efficient and welcoming. The pool has a few leaves in it but it is outside in Montana in November so it didn't bother us. Loved the fact we could swim in under a full moon lol.
Cons: Our stay was only for one night
Good 7.0
Pros: Breakfast was excellent. The location was right off the freeway. Room was quiet.
Cons: Chain in the tank on the toilet was broken off. Had to remove the lid to the tank and manually flush
Excellent 10.0
Pros: The hotel was very clean and they had a great breakfast that was well stocked. The staff was very friendly as well. The room floors were not carpet, which was great. Overall great 3 night stay!
Poor 1.0
Cons: It was dirty, out dated the place needs to be renovated badly
Poor 1.0
Pros: Staff was friendly.
Cons: Old building/poor maintenance: Card lock entry broken side door. Poorly lit parking. Cement steps flaking (trip hazard). Phantom Flush toilet. Towel rack falls off wall (no set screw - incompetence) Noisy-against busy road. Bfast - SALT Shill re
Excellent 9.0
Cons: The pool, which is actually the size of a large hot tub. The maximum depth of 4 feet makes it fine for children, I suppose, but it¿s not for actual swimming.
Good 6.0
Cons: Very hard to get from town. Also fairly ran down area, homeless people hanging area parking area.
Excellent 10.0
Pros: Welcoming
Cons: Left dirty wash clothes in shower
Okay 4.0
Pros: Good staff
Cons: Very poorly maintained. This could be a COVID related issue but for --- a night I expected to be able to use the sink with out water going on the floor
Good 7.0
Cons: access door key issues
Okay 5.0
Pros: price and location
Cons: no one working the kitchen on Saturday, no butter out, ran out of coffee
Good 7.0
Cons: No proof of extra cleaning due t Covid
Excellent 9.0
Pros: Close to I-15
Cons: NO
Excellent 10.0
Pros: Great location. Very nice staff. Great room.
Good 6.0
Pros: Room was clean and beds were comfortable.
Cons: No breakfast after we were specifically told there would be. Had to request toilet paper 1/2 hr after check in. About 1/8 of a roll left on roller and no extra roll.
Good 7.0
Pros: Rooms were clean and decent. Bed not too bad.
Cons: Staff at front desk were not very friendly. Facade of the hotel is just awful - it looks very shabby 12 foot long pool is a joke - turn it into a hot tub.
Okay 4.0
Pros: The price
Cons: Sketchy parking area where it seemed like there was homeless and drug addicts loitering in the back. Did not feel safe just walking out to my vehicle. .
Okay 4.0
Pros: Convenient location
Cons: Yes. The 2 rooms I had were filthy. There was dog hair n the bread spread, the dust was so thick it looked like it hadn’t been dusted in weeks, so we asked for some clean linens but we had to change them ourselves. VERY DISAPPOINTED
Mediocre 2.0
Pros: The bed was comfortable
Cons: This is not a 2.5 star hotel. More like 1. Really a lot of sketchy people around, I’m guessing they have weekly rates. The parking lot was terrible, and dirty. The ac didn’t work, neither did the tv. There was an odd odor in the hallways, no
Mediocre 2.0
Pros: The hotel was a good price. The room was comfortable and clean.
Cons: There was not front desk staff. Ever. It made it feel very unsafe. We thought some of the people in the lobby were homeless. The hallway had not been vacuumed in at least a week. Very dirty. The rooms are loud. Felt slightly unsafe here.
Excellent 10.0
Pros: Noce hotel clean nice bed pillows were nice and comfy.
Cons: No
Mediocre 2.0
Pros: The "manager" is horrible. This hotel has really gone down hill over the last few years...this was our last stay for sure.
Cons: The staff at this hotel are so unprofessional and incompetent. It really reflects the attitude of the manager, as well. First room we got looked like someone had been laying in the middle of the bed, bathroom was not very clean. Breakfast - lacking...
Good 6.0
Pros: Price was reasonable.
Cons: Room was on a busy street and near the freeway. When checking in, we asked for a quiet room, but were told we couldn’t have a different room because of the deal we got on line? It was after 6 pm and there were only a handful of vehicles at the hot
Okay 5.0
Cons: Front desk staff less than helpful. Neither key card worked and he told me I demagnetize them. Got new ones and they didn’t work either, he asked if I knew how to use a key card - very unfriendly. Same thing happened with the same person the next m
Okay 5.0
Pros: Convenient.
Cons: Wondering why I was put into a handicapped room?
Okay 5.1
Cons: Too many dogs and dog hair on bed covers
Mediocre 3.0
Pros: The only thing nice about this place was a staff
Cons: No elevator. Horrible beds needs remodel. Room 101 is very noisy
Mediocre 2.0
Pros: Breakfast
Cons: Dirty room, hair all over blanket and sheets.
Poor 1.0
Pros: Is was easy to find
Cons: The young man that checked me in was terrible, no customer service skills whatsoever.
Excellent 8.0
Pros: Nice staff. Room was pretty comfy.
Cons: No real complaints.
Good 6.0
Pros: Staff was friendly and helpful. Breakfast was better than average.
Cons: Room carpet had not been vacuumed. Made the rest of the room uncomfortable.
Excellent 10.0
Pros: I stayed in that hotel Saturday July 6 to Sunday. The guy that was working there (don't know his name) he gave us a most welcome feeling. The room was pretty clean and breakfast was pretty good!Thank you I would definitely stay there again!
Good 6.0
Pros: Clean. Great breakfast.
Cons: They gave us the wrong room and staff just wouldn't correct the problem. Also, pool closed.
Mediocre 3.4
Cons: Bathroom was not clean with hair in the tub. Room not vacuumed.
Excellent 10.0
Pros: Great staff, extremely helpful
Cons: -
Okay 4.0
Terrible experience was going to stay for two days but cancelled after the first night. went down for breakfast and a guest had her very grungy dog with her when we asked if that was sanitary the employee told us she had been staying there for 2 months and didn't do anything about it. Needless to say we lost our appetite. i wanted to ask for a refund!!!
Okay 5.4
Pros: Not noisy
Cons: The pillows
Excellent 9.7
Pros: Very comfortable
Cons: A good cup of coffee in the morning is important to me as well as many others. The coffee at this location is so weak it barely has a coffee flavor or coffee color.
Okay 4.5
Cons: Requested a queen bed, got a double bed and a room that was small even with a double. I am 6'4" so my wife and I do not fit in a double bed. We booked online so not sure where the problem occurred. Old style air conditioning unit that could not cool the room. They have tried to update the hotel but fell short. Would not stay again at any price.
Excellent 8.5
Pros: Comfortable arrangement of furniture.
La Quinta Inn & Suites by Wyndham Helena - Helena
Rated no. 11
7.2
Good 7.2
Based on 441 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
8.2
Location
8.4
Overall
8.2
Overall 7.2 Good
Based on 415 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
8.2
Location
8.4
Overall
8.2
Cleanliness
6.6
Comfort
7.3
Facilities
6.6
Location
7.3
Overall
7.0
Cleanliness
7.7
Comfort
7.7
Location
8.5
Services
7.7
Staff
8.2
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
8.1
Comfort
8.0
Location
8.6
Services
7.8
Staff
8.2
Cleanliness
6.6
Comfort
6.4
Facilities
8.0
Location
6.8
Services
6.1
Cleanliness
8.8
Comfort
8.7
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.3
Services
8.5
Staff
8.3

Poor 1.0
Pros: staff
Cons: nothing gross breakfast puke in hot tub
Excellent 9.0
Pros: The gentleman who worked the overnight shift for my entire stay was really great, I¿ve never actually had such great service. Outside of the fact that my car was robbed in the parking lot everything was great LOL but I don¿t blame the hotel for that
Cons: No
Excellent 8.0
Pros: Nice rooms, great location
Cons: Everything was fine.
Okay 5.0
Cons: No attention to detail. No drinking glasses in the room. Door key didn't work and front desk basically said try again. TV didn't have basically channels like ABC. Very uncomfortable bed. And coffee at breakfast was cold. Dirty elevators.
Excellent 9.0
Pros: Great staff. Clean rooms.
Cons: How small the pillows are. Need regular size pillows.
Excellent 10.0
Pros: Breakfast and location 👍. Also excellent guest service 👌
Excellent 9.0
Pros: Clean and comfortable and spacious for a great price
Cons: The door handle was wonky
Excellent 10.0
Pros: Even though it was close to the interstate , it was quiet.
Cons: They ran out of breakfast on a Sunday at 8:30
Good 6.0
Pros: The pool
Cons: They did not have a stocked breakfast bar
Poor 1.0
Pros: It has a pool abs ho tub.
Cons: Staff is incompetent to say the least. I was triple charged for my room and the gm said it wasn¿t her problem and is refusing to help fix it. $--- charged to me for a room cost of $---.
Okay 5.0
Cons: WiFi and LAN connections terrible to the point of being unusable. Arrived early due to flight and was pushed back out to rental car to wait for 3 hours by male desk worker, couldn't wait in hotel lobby.
Good 6.0
Pros: Front desk lady didn¿t have a name tag so I have no idea who it was but she was wonderful! So glad full breakfast is back
Cons: The room overall was clean but the shower walls in my room need some massive de-molding scrubbing done.
Poor 1.0
Pros: Available parking
Cons: They gave me the wrong room. It was a cheaper room than Ireserved and paid for.
Poor 1.0
Pros: The only good part about this hotel was the location.
Cons: Room was not clean, staff was rude and unprofessional. Booked a room that supposedly sleeps 4 and it was a king bed with a chair. Hotel told me they only currently had 2 rollaway beds and they were already taken for the night. Worst stay I¿ve experien
Okay 4.0
Cons: It has done old mold and grime and bad shower heads in the bathroom
Excellent 8.0
Pros: Nice room, pleasant personal, close to interstate, and easy to main road to get to shopping and downtown.
Excellent 10.0
Pros: Staff was extremely professional and friendly
Cons: No
Mediocre 2.0
Pros: After rough confrontation with front desk over owner's mask policy, manager did a great job of building report with me. Poor reviews are on owner. Them forcing the staff to enforce is unfair to employees. Will not stay here again because of ownership.
Cons: Hotel's COVID mask policy is overbearing, absurd, uncomfortable, and unwelcoming. Staff mandated to enforce EVERYWHERE on property. Issue is with owner's policy. Multiple stays in the area over last 12 months with zero issues until now.
Poor 1.0
Pros: Clean rooms.
Cons: I awoke to 8 bite marks from an insect on my arms and forehead. I went to the local wal mart and consulted the pharmacist who had informed me that the bites were more than likely bed bugs. I informed the hotel what the pharmacist had relayed to me.
Excellent 9.0
Pros: location and beds and cleanliness
Okay 5.0
Cons: I usually love staying at Windgate, but this time was different. There was dried blood on the sheets and on one of the towels, dirt marks on the white bed cover, and the shower seat was broken and coming out of the wall. I was disappointed.
Excellent 10.0
Pros: Soft (quiet) close toilet seats, a nice extra touch of class!
Excellent 10.0
Pros: Exceptionally clean!!!
Cons: Protein in the to go breakfast please! Hard boiled eggs would do!!
Excellent 10.0
Pros: Room size was very accommodating.
Excellent 8.0
Pros: The size of the room was large. The bed was well worn but still comfortable. The location and access to the hotel was great. The staff was busy but good.
Cons: The cleaning in the bathtub/shower stall could of been much better. The mattress creaked loudly when you got up out of it and the furniture - 2 chairs had stains on them.
Poor 1.0
Pros: Desk staff was great
Cons: Heater broken, horrible chemical smell, no cups of any kind. Changed rooms, very hard uncomfortable bed, 1 washcloth. Poor bathroom design. Horrible bag breakfast - a bar, water and apple with a brown rotten spot. Should get a refund for the breakfast!
Good 6.0
Cons: Rooms not well stocked, some staff not very receptive, pool and hot tub rules not enforced due to COVID-19 .
Good 6.0
Pros: Daughter enjoyed the pool. Bed was comfortable. Woman running front desk at check in was very personable and friendly.
Cons: No towels in pool area.
Mediocre 3.0
Pros: Room was nice and clean. Just needed a place to sleep.
Cons: I was in room 124 and in the morning I tired to take a shower and it was ice cold no hot water in the shower. Checked the sink and there was hit water there but in the shower it was so cold. I needed to be clean so had to take a cold shower. Not ok!!
Excellent 10.0
Pros: Nice staff and big room/bathroom for the price!!
Okay 5.7
Pros: The lobby.
Cons: Went to breakfadt, came back and my door was open. Manager said there was a problem with that door it was scheduled to be repaired. Should have been a warning about it. The. Lady working the breakfast area was very unfriendly.
Excellent 8.0
Pros: Quiet, good hot breakfast buffet, very close to airport, mostly clean
Cons: moldy shower curtain and some carpet stains, pillows are miniature
Excellent 10.0
Pros: Clean room. Good breakfast. Bathrooms were mostly renovated. Rooms were nice.
Cons: Most hotels nowadays are lacking in some form or fashion. The only thing I typically nit-pick is mold, shower surround and shower head. I hate the shower massaging heads. The one here had a decent flow, but dribbled. The caulking was moldy in the corners. And the shower surround seemed dated in comparison to the rest of the bathroom.
Good 7.6
Pros: minutes from airport.
Cons: no charm whatsoever, but i'm used to staying at b&b's.
Good 6.6
Pros: Breakfast Buffett was nice.
Cons: Our room wasn't ready and the wait to check in was long. We tried to check in at 4PM and rooms wern't ready. We were told to come back in 30 and came back in 45 and still not ready but we did get some rooms. After traveling all day from out of state this was real disappointment.
Wingate by Wyndham Helena Airport - Helena
Rated no. 12
7.2
Good 7.2
Based on 415 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.7
Facilities
7.1
Location
8.2
Overall
7.8
Overall 7.1 Good
Based on 478 reviews
Cleanliness
7.6
Comfort
7.7
Facilities
7.1
Location
8.2
Overall
7.8
Cleanliness
7.3
Comfort
7.4
Location
7.8
Services
7.0
Staff
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
7.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
7.7
Comfort
7.7
Location
8.2
Services
7.2
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
7.8
Comfort
7.9
Facilities
6.3
Location
8.6
Overall
6.3
Cleanliness
7.9
Comfort
7.7
Location
8.5
Services
7.1
Staff
8.3

Good 7.0
Pros: Location and access to restaurants and businesses, pet friendly.
Cons: Poor lighting in parking lot.
Excellent 10.0
Pros: I did not have the breakfast. I packed my own food
Cons: I liked everything. I found no faults
Excellent 8.0
Pros: Breakfast was great. Small but very comfortable room. Value for money very good.
Mediocre 3.0
Pros: free breakfast training was hosted here
Cons: One of the beds frame was sticking out. I hurt my ankle when I walked into it. The maid only gave service when I asked for it, i.e. clean towels, in-room coffee, toilet paper. I would have preferred to be in the main building. I didn't feel safe where I was.
Mediocre 3.0
Pros: bathroom was redone and staff was nice. breakfast offered but I left too early and it wasn't just a bagged breakfast. refrigerator had a nice size freezer. Maintenance person tried to help fix the wall unit but just cleaned filter.. Room smelled clean
Cons: carpet in building indoor stairs was filthy. I was given a second story room with dogs and was very difficult to drag my stuff with them. The wall unit was falling off wall and both knobs were off. I had to play with it and eventually found one knob on the sill and figured out how to make it work by lifting the unit and juggling where to attach knob. Very ghetto.
Mediocre 3.0
Pros: Pet friendly
Cons: No room service at all and I stayed 5 days! I had to ask for coffee for my room. Staff was not professional or friendly. Dirty hallways and the bathroom toilet was not properly attached to the floor. When I sat on it .. toilet would jerk forward!
Good 6.0
Pros: The gentleman at the front office was very pleasant and welcoming.
Cons: The common areas were very dirty. The stairway smelled of urine.
Okay 5.0
Pros: Our stay at Jorgenson¿s was very exciting. We had a firm resolve to enjoy ourselves, and we participated in many stimulating activities. Thank you for providing the space for us to pursue the many pleasures life has to offer.
Cons: The room had a bad odor. Was expensive for the location, view, and quality.
Excellent 8.0
Pros: Quiet area. Restful.
Cons: Pet hair was all over the floor.
Excellent 10.0
Very friendly from start to finish Clean
Excellent 10.0
Cons: No I liked it
Good 7.0
Pros: I like the bedding, sheets and warmth. The heater on the wall worked and was not noisy
Cons: I really only wanted one bed. I had no choice to take a two bed room which reduced the usable space. Made it feel a little cramped.
Poor 1.0
Pros: Breakfast is the only thing that is really good at this hotel
Cons: First its not just hotel its motel and casino. They gave us a room at the motel first and it was awful: old unclean; scary. We had to pay $20 to update to hotel room, which was a little better. The pool is outdated and chloride badly
Excellent 8.0
Pros: They allowed us to switch rooms after the first one should have been condemed years ago. Nice staff.
Cons: Old hotel in need of refurbishment. May be the reason people are staying elsewhere.
Mediocre 2.0
Pros: It was near the airport & had a shuttle to the airport.
Cons: Toilet didn't work. Hair dryer didn't work. spiders & bugs in room. Lampshade ripped & torn. Dust on lamps.
Excellent 9.0
Pros: It was were I needed to be for my meeting. The beds were comfortable and there was coffee available 24/7 in the lobby
Cons: No
Excellent 10.0
Pros: Location anf breakfast.
Cons: Smallish size room.
Good 7.0
Pros: The location and the complementary breakfast was great. Room was a great size
Cons: The parking lot is going through some construction
Excellent 10.0
Pros: Always consistent and free pass to Capital City Athletics club
Poor 1.0
Pros: We had a horrible experience! Very dirty hotel.
Cons: I have pictures of how dirty the hotel is!
Okay 5.0
Pros: Front desk was efficient, professional l, and courteous. Greeted us nicely, and answered all questions.
Cons: Much older hotel. Front desk was super nice and gave us an upgrade to a bigger newer room. Dated, old carpet, elevator floor tiles all cracked, adjoining casino and restaurant was really just a bar, located in a part of town that has seen better day
Excellent 10.0
Pros: Friendly staff
Excellent 9.0
Pros: Staff were customer friendly and really cared about the individual person. Independently owned & operated for over 60 years. Love to support the local businesses whenever I can.
Cons: Would have liked better clarification on breakfast. Thought the kids were covered.
Good 6.0
Pros: A very convenient location for our needs.
Cons: at the front desk was rude and anytime I saw her she was smoking outside...
Mediocre 3.0
Pros: Breakfast options
Cons: It wasn't clean. Smelled dirty.
Poor 1.0
Pros: Nothing
Cons: No coffee in the room or in the lobby except in the morning no hot water for tea no microwave no fridge raider quarter of a mile from the lobby beds are hard
Good 6.0
Pros: Location
Cons: Restaurant was closed
Excellent 9.0
Pros: Everything we needed was right there.
Cons: No
Good 7.1
Pros: The staff was very friendly and accommodating. Appreciated the complimentary breakfast. Beds were comfortable.
Cons: The comforter was dirty upon check in. Room was dated and small. The cost of the hotel room was high for what the guest got.
Good 6.5
Pros: Location
Cons: It feels old, smells old
Excellent 9.1
Pros: Friendly helpful staff. Funky restaurant for the onsite breakfast, but way better than your typical chain hotel buffet since they cook your food to order. Walking distance to the capitol and about a 30 minute walk downtown.
Cons: Online booking sites show you rates for their 'older style' rooms, but list the descriptions of the renovated rooms. So at check in they give you the option to upgrade for $10/night. It could seem like the hotel is trying to pull one over on you, but we asked them about it and they said they have repeatedly tried to get the online sites to show the correct rate/descriptions. So don't take it out on the fronts desk folks : )
Mediocre 3.4
Pros: My stay included a full breakfast and all the employees seems to be very nice.
Cons: I will not be staying there in future and will not recommend the hotel due to filthiness of my room. I must say then when I mentioned it no one really seemed to care
Good 6.0
Pros: I love the how it is close to everything. Friendly staff, ample parking, quiet.
Cons: I stepped back in time. The shower curtain looked like my sheets my mom out on my bed back in 1981. A tube television? To get a flat screen I have to pay $10.70 more?? Wasn't offered an upgrade, or anything else. If you aren't with Montana Rail Link, you get the crappiest rooms. Used to be a nice hotel, now it is turning into slum.
Excellent 9.7
Pros: Friendly staff Free shuttle around town and to beer festival Comfy beds slept like an angel
Cons: Room smelled of pot, like the neighbors were smoking they offered to switch rooms but we were already settled and about to go out so we didn't and just covered the smell with perfume, it died down Tiny towels
Good 6.0
Pros: I liked the breakfast and the renovated bathrooms.
Cons: I didn't like the shabby bedspreads because they made the room look dingy.
Good 6.8
Pros: It had all the amenities I needed, outlets, frig, microwave. The bed was wonderfully comfortable. It appeared clean. Close to interstate, several restaurants, and where I needed to be. Will likely stay there again.
Cons: Walls are a little thin. On a busy thoroughfair, so you hear traffic noise. Neighbors upstairs could be heard and I could smell the dope they were smoking.
Good 6.0
Cons: It was drab! It was clean, but needed updating. The restaurant was drab, as was the food.
Excellent 8.6
Pros: Customer service was the finest I have experimced. We arrived about midnight and called for a shuttle from the airport. The shuttle wasn't available so they sent a taxi for us at no cost.
Cons: Could use a better lobby.
Jorgenson's Inn & Suites - Helena
Rated no. 13
7.1
Good 7.1
Based on 478 reviews
Details
Reviews

Cleanliness
7.7
Comfort
8.0
Facilities
6.6
Location
8.0
Overall
9.0
Overall 7.1 Good
Based on 148 reviews
Cleanliness
7.7
Comfort
8.0
Facilities
6.6
Location
8.0
Overall
9.0
Cleanliness
6.4
Comfort
6.9
Location
6.9
Services
6.3
Staff
7.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.2
Location
8.2
Services
7.6
Staff
8.0
Cleanliness
6.0
Comfort
6.1
Facilities
2.0
Location
6.3
Services
7.5
Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.4
Overall
8.0
Cleanliness
8.8
Comfort
9.0
Location
8.8
Services
8.5
Staff
8.8

Good 7.0
Pros: Internet connectivity was great and so was TV and linens
Cons: Checkout was slow, employees were outside smoking for ten minutes didn't know they were there until they came in and then they took their time to get behind the counter.
Okay 5.0
Cons: Poor value
Okay 4.0
Pros: Location
Cons: Dirty carpets
Poor 1.0
Pros: Staff was friendly.
Cons: The whole hotel smelled terrible, the room smelled worse. There were a ton of flies in the bathroom. The bathroom wasn¿t clean. The coffee was in the bathroom. The hotel hadn¿t been updated for a long time. The front desk is mostly just security cam
Good 6.0
Pros: Room was clean.
Cons: Frozen burrito was the only thing offered for breakfast.
Good 6.0
Pros: Hotel is under renovation. Got a good nights sleep...we were just passing through area.
Good 7.0
Cons: Sad breakfast
Good 7.0
Pros: The room itself was great. It was clean and up to date. Comfortable bed.
Cons: The hotel is run down and appears dirty. They need to update the lobby elevator and halls.
Okay 4.0
Pros: Location was fine.
Cons: We traveled the summer after the Pandemic. The price was throttled. The hotel was not worth $---. The bathroom had a weird smell and the room and hotel were just below average. The room should have been $--- or less.
Mediocre 3.0
Pros: The room itself was okay. The door locked. The toilet flushed.
Cons: The hotel was under construction. The lobby was a shocking mess. I don't know how to describe it other than to say that, when I walked into the hotel, it was the worst-looking hotel I'd ever seen open for business. The hallway to the room was poorly lit.
Okay 4.0
Pros: Friendly staff. Comfortable bed. Decent breakfast.
Cons: Hair on floor in bathroom. Half cookie left on floor from prior guest. Food wrapper on chair from prior guest. Tv controller was unplugged so tv wouldn¿t work till we figured that out. No hot chocolate
Poor 1.0
Pros: Location was only positive.
Cons: We had to cancel reservation due to room had not been cleaned. Bed was not made, garbage on bed, pile of dirty towels in bathroom. Key card to open door had to be re-programmed. Constant barking dog in next door room. Totally bad experience. Worst ever.
Mediocre 2.0
Pros: The location. Continued dislikes: the elevator floor was dirty 3 consecutive days; the bathroom faucet was not mounted securely. Every time we lifted the handle the whole faucet lifted off of the sink counter. We will not stay here again...remove this!!!
Cons: Yes...we stayed on the 2nd floor, the guest in the room above us walked very loudly on their floor both nights. We reached for the bedside phone to call the front desk and the phone, although properly plugged in didn't work. The toilet seat was very loose
Excellent 8.0
Pros: The room was very clean and nice. We had a King sized bed and was everything that we needed.
Cons: The lobby was under construction which was okay, but the staff were out smoking at the front of the hotel often. Several times I saw them out there. Also, when we went to check out no one came out to the desk. There was no bell or anything to notify anyon
Good 7.0
Pros: Great price and an effort to provide a bagged breakfast
Cons: Exterior could be cleaner
Good 6.0
Pros: The location being close to shopping and the places that we needed to visit during our stay in Helena.
Cons: The property was visibly an older building and in need of TLC. The entry doors and walls. Also the room needed attention with broken tile in bathroom and carpet had tears in the room. The rundown vehicle and trailer with shopping cart in parking lot.
Good 7.0
Pros: Room service.
Cons: Some of the staff caused billing issues that need resolved.
Excellent 9.0
Pros: The room itself. Sheets were very nice ,soft not the type that is stiff and hard.
Cons: Pool was closed
Okay 5.0
Cons: dogs barking in the hotel was odd. TV/cable was a strange setup that generally didn't work.
Excellent 10.0
Pros: Clean rooms and staff very friendly
Excellent 9.0
Pros: Very comfortable room with all the amenities and and pleasant staff. They provided what they promised including a business center and fitness center that were open and a breakfast bag when regular meals could not be served.
Cons: no
Good 7.0
Pros: Close to location of dentist
Poor 1.0
Cons: 1 Queen bed for 2 Adults is not at all acceptable & we had to pay extra to change to a king
Excellent 8.0
Pros: The room was clean and roomy!
Cons: The hotel is pretty dated in the lobby and common areas.
Good 6.0
Pros: Convenient location. Room air conditioner worked well in record high temps.
Cons: Continental breakfast was very disappointing. Imitation eggs, driest biscuits, breads, and muffins I've ever had. Coffee, yogurt, and waffle maker were the only thing I found satisfying. Third floor hallway was not air conditioned in 100 degree weather.
Excellent 10.0
Pros: The Quality Inn was a great place to stay! Friendly staff that really went above and beyond! I will gladly stay again!
Mediocre 3.0
Pros: The room was quite.
Cons: Hair is the bathtub toilet, and counter. Floors where dirty, the trash cans had garbage in them. The breakfast was poor and the food still frozen in the slow cooker.
Good 7.0
Pros: Free breakfast and coffee
Cons: THE TRAIN NOISE!
Excellent 10.0
Pros: Quiet, easy access
Cons: The bed was not very comfortable
Okay 4.6
Pros: Big rooms, nice pillows.
Cons: Hard beds that were old, and breakfast was terrible, I had the biscuits and gravy, the biscuits were old and cold. And then I tried making waffles. They smelled great. But they tasted sour.. I then poured a little batter on a spoon and it confirmed it. It must have been made days ago. GROSS
Quality Inn Helena - Helena
Rated no. 14
7.1
Good 7.1
Based on 148 reviews
Details
Reviews

Cleanliness
6.8
Comfort
6.8
Facilities
6.4
Location
7.5
Overall
5.6
Overall 6.1 Good
Based on 285 reviews
Cleanliness
6.8
Comfort
6.8
Facilities
6.4
Location
7.5
Overall
5.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.3
Overall
8.0
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
6.5
Comfort
6.5
Location
7.4
Services
5.9
Staff
7.2
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
7.3
Comfort
7.3
Location
7.9
Services
6.3
Staff
7.7
Cleanliness
6.0
Comfort
6.0
Location
6.5
Services
5.2
Staff
6.7
Cleanliness
6.8
Comfort
7.0
Facilities
4.0
Location
7.4
Overall
3.0
Cleanliness
7.1
Comfort
6.9
Location
7.7
Services
6.1
Staff
7.3

Poor 1.0
Pros: Nothing at all! Worst ever.
Cons: It was the worst place I wanted to b on a holiday visit.. The staff was not nice when checking in. The Beds were so hard that I couldn't sleep at all it was noisy outside all around. The pool was down and no continental breakfast.Wort place to stay Period
Okay 5.0
Pros: N/A
Cons: Water seeped out of shower onto the floor... Had water throughout the bathroom.. Room had a strong smell and hard to breathe due to smell.
Okay 4.0
Pros: It was close to where I was visiting. It allowed pets. Staff was friendly and helpful.
Cons: They did not clean and make up rooms our entire stay. Nor did they tell us this when we checked in. We came back to the room late the next day and had to ask for more towels because of this. The lack of service is blamed on Covid but they should be up front. There was no breakfast included so they should remove this from their website. I don't mind a daily pet fee but if they are not making up the room what is it for. One night they had a little girl running from the office down the hallways squealing and laughing until 10 pm. She was some relative. Of the person working I the office and they should of stopped her.
Poor 1.0
Pros: Nothing went well! We arrived at 10:30 p.m. only to be told we had no reservation! I proceeded to show him my booking confirmation, but he said, no reservation was found. He offered no help what so ever. He told me there were only 2 people working, and that all the rooms were sitting dirty. We were extremely frustrated, had to find another place that late at night. Needless to say, we will never book with Shilo again.
Poor 1.0
Cons: The parking. And the drug deal going on in the parking lot. And i called to see if the pool was up and running. And when i got there. It clearly was not.
Good 7.0
Pros: Staff was courteous and friendly. A light fixture was not working and the maintenance person fixed it. Good location easy to get around
Cons: Toilet didn't flush right.
Good 6.0
Pros: Comfortable, good price, clean
Cons: No breakfast, no ESPN on Cable, bad TV receptioncramped room.
Excellent 8.0
Pros: Clean
Cons: Parking is crowded
Poor 1.0
Pros: Location and staff were nice
Cons: The rooms are outdated. It¿s snells like smoke in there but they tell you they will fine you $345 if you smoke! The sheets were dirty! They had skid marks on them and period stains. So I told the lady and she switched rooms and that one was worse!!
Good 7.0
Pros: Very clean, quiet, and great location.
Cons: Coffee maker was broke, front desk was not staffed when we called about the coffee maker or when we checked out.
Excellent 9.0
Pros: Location was great.
Cons: Housekeeping didn¿t come unless you requested it. Didn¿t know this when we checked in.
Poor 1.0
Pros: One of the night workers did seem genuinely concerned & sorry about the room. They did get us a rollaway, but it was definitely not near as comfortable as the bed.
Cons: I paid for 3 adults & got a small room with only one bed & along the main road separated from all other rooms. Advertised breakfast & pool not available due to Covid even though motel across street sign read "Awesome free breakfast". No compensation given
Good 6.0
Pros: It was easy to get to - good location. Room was clean and staff was very professional.
Cons: No breakfast and the coffee maker in our room didn't work.
Okay 5.0
Cons: No Breakfast not even coffee in office (could make cup in room but no to go cups). Parking spaces an issue. Truck and trailer parked sideways over 4 spaces. RCA TV with no remote and poor reception, desk said basically that is what it is
Good 7.6
Unfortunately no breakfast and no pool
Mediocre 3.0
Cons: States it has a pool and breakfast. They had neither.
Mediocre 2.0
Cons: The mattress and box spring stained and internet very intermittent
Mediocre 3.0
Pros: Dirty bed spread awful room and experience
Cons: Run down
Good 7.0
Cons: Pool was not open and was advertised as open. My room was callled by front desk attendant and I was told if I was smoking pot to stop it as someone complained they could smell it on the 3rd floor. I told her I worked in law enforcement and she hung up.
Poor 1.0
Pros: Use real keys. Kinda cool.
Cons: They checked me into a dirty room 3 times and charged me a $100.00 cleaning fee for a deposit which was never returned.
Mediocre 2.0
All around garbage.. Outlets,shower pressure, coffee maker dirty broke, tv remote broke, flushing toilet barely works... No breakfast but lack to tell you untill you pay. I was told they don't clean your room or re stock towels due to covid19 which they tell you after you pay. With that saying I had a do not disturbed on my door but a house keeper was trying to get in my room and claimed didnt no any one was in here. For one I had a sign 2 I was told they dont clean or restock and three why did it matter if I was in my room or out of it. Why was she goin in my room period???? On the internet it ask what time would you like to check in and they give you option then show up and cant check in till 5. False advertisement I got reservation to come to this dump and it is a waste of my hard money... But mainly why was that lady trying to cime in my room with a sign and said I didnt no anyine was in here kinda made me feel like my stuff isnt safe if I leave my stuff unutended here. Never agai
Good 6.0
Pros: Staff was friendly and helpful. It was dog-friendly.
Cons: We booked 4 rooms in this motel for a family gathering in Helena because it advertised a swimming pool...indoor and outdoor. Upon arriving we found both the pools had been closed for some time. One room had hair in the tub. No place to sit for breakfast.
Excellent 8.0
Pros: Location is very convenient, pleasant staff.
Cons: Room didn't have bath towels. I noticed towels hanging from rack in bathroom but didn't realize they weren't bath size until I reached for one after my morning shower. Room door was open, resting on the deadbolt, when I arrived.
Excellent 8.0
Pros: The room was great for 5 travelers.
Cons: The breakfast and the pool not being open.
Okay 4.0
Cons: Got there a little early could not check in not like other motels. The shower head was broke and bathroom freezing for bathing crappy breakfast offering juice machine broke no milk for the cereal they had so kids don't eat . won't stay there again.
Good 7.0
Cons: The breakfast was not complete. There was cereal but no milk. No plates. It would also be nice if the place had chairs and tables to sit at.
Excellent 10.0
Pros: Very nice and accommodating staff.
Cons: Screen was missing on the window. Chairs smelled very bad, should be cleaned to remove odors.
Excellent 10.0
Pros: They have breakfast.
Cons: Parking not too good.
Poor 1.0
Pros: Absolutely nothing.
Cons: Everything!I spent an hour on your "chat" site talking to employee and supervisor about cancelling this room as it was filthy,had dead bug on the bed,sheets were dirty and did not fit bed. Bath tub plugged for hours, telephone filthy, furniture filthy.
Poor 1.0
Pros: LOcation
Cons: Room was not clean, soap left from previous guest, trash not emptied, trash on the floor
Excellent 8.0
Pros: The rooms were nice
Shilo Inn & Suites - Helena - Helena
Rated no. 15
6.1
Good 6.1
Based on 285 reviews
Details
Reviews

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