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Hotels near Heringsdorf airport

Hotels near Heringsdorf airport

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Heringsdorf (HDF) - Heringsdorf, Germany
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Best hotels near Heringsdorf airport

Cleanliness
9.8
Comfort
9.4
Location
9.4
Services
9.4
Staff
9.8
Overall 9.4 Excellent
Based on 551 reviews
Cleanliness
9.8
Comfort
9.4
Location
9.4
Services
9.4
Staff
9.8
Cleanliness
9.8
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.7
Cleanliness
9.8
Comfort
9.5
Location
9.4
Services
9.4
Staff
9.8
Cleanliness
9.9
Comfort
9.7
Location
9.3
Services
9.7
Staff
10.0
Cleanliness
9.9
Comfort
9.2
Location
9.3
Services
9.4
Staff
9.6
Cleanliness
10.0
Comfort
9.0
Location
9.5
Services
10.0
Staff
9.5

Aparthotel Strandhus - Heringsdorf
Rated no. 1
9.4
Excellent 9.4
Based on 551 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.2
Location
8.4
Services
9.3
Staff
9.8
Overall 9.2 Excellent
Based on 475 reviews
Cleanliness
9.4
Comfort
9.2
Location
8.4
Services
9.3
Staff
9.8
Cleanliness
9.5
Comfort
9.2
Location
8.5
Services
9.3
Staff
9.8
Cleanliness
9.4
Comfort
9.2
Location
8.4
Services
9.3
Staff
9.8
Cleanliness
9.2
Comfort
9.4
Location
8.6
Services
9.4
Staff
9.8
Cleanliness
9.7
Comfort
9.4
Location
8.4
Services
9.7
Staff
9.7
Cleanliness
9.4
Comfort
9.4
Location
8.1
Services
9.4
Staff
9.4

Excellent 9.6
Pros: We enjoyed our stay at Gästehaus Schulz because it was located in a quiet place, had a nice layout with kitchen, dining/living room combination and a bedroom on the second floor. Michael, the host, was a very friendly and helpful person. Good shed for storage of bicycles, only a 10 minute ride down to the lovely beach, and close to a large grocery store.
Gästehaus Schulz - Heringsdorf
Rated no. 2
9.2
Excellent 9.2
Based on 475 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.0
Location
9.7
Services
9.2
Staff
9.5
Overall 9.1 Excellent
Based on 459 reviews
Cleanliness
9.6
Comfort
9.0
Location
9.7
Services
9.2
Staff
9.5
Cleanliness
9.6
Comfort
8.8
Location
9.7
Services
8.9
Staff
9.7
Cleanliness
9.6
Comfort
9.0
Location
9.7
Services
9.3
Staff
9.5
Cleanliness
9.8
Comfort
9.3
Location
10.0
Services
9.5
Staff
9.7
Cleanliness
9.6
Comfort
9.0
Location
9.5
Services
9.2
Staff
9.5
Cleanliness
10.0
Comfort
7.5
Location
8.1
Services
9.4
Staff
9.4

Excellent 10.0
Pros: We loved the location close to the centre and right at the beach with the possibility to rent a typical “Strandkorb”. Very nice and helpful staff. Fitting interior. Everything was extremely clean. Great breakfast which we enjoyed outside on the terrace 😊
Cons: Nothing to complain about
Good 7.9
Pros: Clean rooms
Cons: Great location
Hotel Villa Seeschlosschen - Heringsdorf
Rated no. 3
9.1
Excellent 9.1
Based on 459 reviews
Details
Reviews

Cleanliness
9.7
Comfort
8.8
Location
9.4
Services
8.8
Staff
9.7
Overall 9.1 Excellent
Based on 143 reviews
Cleanliness
9.7
Comfort
8.8
Location
9.4
Services
8.8
Staff
9.7
Cleanliness
10.0
Comfort
9.3
Location
9.5
Services
9.3
Staff
9.5
Cleanliness
9.8
Comfort
8.7
Location
9.5
Services
8.9
Staff
9.7
Cleanliness
10.0
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.4
Comfort
8.8
Location
9.2
Services
8.4
Staff
9.6
Cleanliness
10.0
Comfort
6.3
Location
7.5
Services
7.5
Staff
7.5

Pension Villa Transvaal - Heringsdorf
Rated no. 4
9.1
Excellent 9.1
Based on 143 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.8
Overall
10.0
Overall 8.9 Excellent
Based on 1,001 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.8
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.8
Services
9.2
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.8
Services
9.1
Staff
9.1
Cleanliness
9.2
Comfort
9.5
Location
9.9
Services
9.1
Staff
9.0
Cleanliness
9.2
Comfort
9.5
Location
9.8
Services
8.8
Staff
8.9
Cleanliness
8.9
Comfort
9.2
Location
9.7
Services
9.2
Staff
8.8

Excellent 9.0
Pros: Literally everything was perfect.
Cons: The staff in general was very polite and friendly. Only a very few members of the restaurant staff appeared to be slightly stressed. They haven't been unfriendly, but not as helpfull or friendly as others.
Excellent 8.0
Pros: The hotel is located directly at the beach and provides and excellent basis to explore Usedom. The rooms were nice and spacious and the staff very freindly. The breakfast was good.
Cons: During the night, there were some loud noises outside. Also, we wanted to have dinner in the restaurant but couldn't get a table anytime, not even past 8pm. I think hotel guests should always have the chance to eat in the restaurant.
Excellent 10.0
Pros: the heated infinity outside pool the breakfast was outstanding - there was sekt too. sekt in the morning is the best on vacation the beach is so pretty and invites for a long walk
Das Ahlbeck Hotel & Spa - Heringsdorf
Rated no. 5
8.9
Excellent 8.9
Based on 1,001 reviews
Details
Reviews

Cleanliness
9.2
Comfort
8.9
Location
8.8
Overall
8.0
Services
8.8
Overall 8.9 Excellent
Based on 679 reviews
Cleanliness
9.2
Comfort
8.9
Location
8.8
Overall
8.0
Services
8.8
Cleanliness
9.2
Comfort
8.8
Location
8.7
Services
8.7
Staff
9.4
Cleanliness
9.1
Comfort
8.8
Location
8.7
Services
8.7
Staff
9.4
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
9.0
Staff
9.6
Cleanliness
9.5
Comfort
9.1
Location
9.2
Services
9.0
Staff
9.6
Cleanliness
9.6
Comfort
9.4
Location
9.4
Services
9.2
Staff
9.7

Excellent 10.0
Pros: The friendliness of the staff, the exceptional cleanliness and location just opposite of a park. Nice breakfast buffet style. Coffee is made to order from a real espresso machine. Better than in some hotels in Italy.
Excellent 9.0
Pros: Very friendly and serviceminded staff/Owners. Especially at breakfast we felt the added service of a family owned hotel. The coffee deserves an extra comment. Very good and in large mugs.
Cons: We liked everything about the place
Excellent 10.0
Pros: Everything was amazing
Excellent 10.0
Pros: Breakfast, room size, management for check-in
Excellent 9.6
Pros: Good location in the back of the main city. Very friendly staff and family to help answer any questions. Check in and out painless - excellent value for money
Excellent 10.0
Pros: The food and location
Pod Kasztanami - Świnoujście
Rated no. 6
8.9
Excellent 8.9
Based on 679 reviews
Details
Reviews

Cleanliness
9.4
Comfort
8.7
Location
9.7
Services
8.5
Staff
9.6
Overall 8.9 Excellent
Based on 537 reviews
Cleanliness
9.4
Comfort
8.7
Location
9.7
Services
8.5
Staff
9.6
Cleanliness
9.2
Comfort
8.8
Location
9.9
Services
8.6
Staff
9.5
Cleanliness
9.4
Comfort
8.6
Location
9.6
Services
8.5
Staff
9.6
Cleanliness
9.5
Comfort
8.9
Location
9.8
Services
8.4
Staff
9.6
Cleanliness
9.4
Comfort
8.6
Location
9.2
Services
8.5
Staff
9.4
Cleanliness
8.7
Comfort
7.7
Location
9.2
Services
8.1
Staff
8.5

Excellent 10.0
Pros: We loved everything about the hotel itself. The location is ideal. Breakfast was magnificent. The staff was absolutely wonderful.
Cons: The only problem we had was not with the hotel but with one of the guests who stayed one floor above us (we were in room 3). On the Saturday evening of 19.06, we were sitting out on the balcony, talking. He yelled at us from his room, telling us to be quiet. We lowered our voices as much as possible, to the extent that we were practically whispering. There were people on the street who were in fact much louder, and there were other much bigger noises around, as it was Saturday night. Nevertheless, the guest came down to our room, banged on the door, yelling profanities. When we opened the door, he became almost violent, swearing at us even though there were three children standing there, and kept hitting the door several times with his hand. He finally left, but one of our children became so scared that she cried, and could not sleep that whole night. This had of course nothing to do with the hotel and I know the staff could not have done anything about it. But it was a shame that some guests simply could not control themselves.
Excellent 10.0
Pros: Great location in the city centre with near beach and promenade. Good food, clean rooms. Everything was fine. Highly recomended!
Excellent 10.0
Pros: Fantastic breakfast, absolutely delicious. Clean, bright room. Recommendable place.
Hotel Villa Auguste Viktoria - Heringsdorf
Rated no. 7
8.9
Excellent 8.9
Based on 537 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.6
Location
9.7
Services
8.4
Staff
9.4
Overall 8.7 Excellent
Based on 686 reviews
Cleanliness
9.1
Comfort
8.6
Location
9.7
Services
8.4
Staff
9.4
Cleanliness
9.1
Comfort
8.8
Location
9.6
Services
8.4
Staff
9.6
Cleanliness
9.1
Comfort
8.6
Location
9.8
Services
8.4
Staff
9.4
Cleanliness
9.1
Comfort
8.9
Location
9.7
Services
8.8
Staff
9.4
Cleanliness
9.2
Comfort
8.1
Location
9.7
Services
8.2
Staff
9.2
Cleanliness
8.9
Comfort
9.3
Location
10.0
Services
8.9
Staff
8.9

Excellent 9.0
Pros: Very good breakfast, very friendly stuff. Location is perfect, nice sea view. Parking is paid, but available behind the hotel. Friendly to pets. Restaurants advise was very helpful
Cons: My bathrobe was very old with another hotel logo. it was clean, but looked many time used.
Excellent 9.0
Pros: Excellent location overlooking the Sea at the quiet end of the town. Very friendly and helpful staff. Great breakfast with good choice for all tastes.
Cons: Nothing to dislike.
Excellent 8.3
Cons: no access to tea and coffee in rooms is a pain, and some breakfast staples (fruits, wurst, käse and eggs) were not very appetizing
Excellent 9.6
Pros: excellent breakfast, best on our Ostsee trip, also local products, different omelettes on request and sekt to start your day. Hotel history was rich: old times, nazi-epoque, DDR phase and current family ownership
Excellent 9.2
Pros: The location is great, so close to the beach. Had a room with sea view and it was so beautiful to see the sunrise every day. The hotel staff is very nice and helpful. Great breakfast selection, think it must be quite nice in the summer to have breakfast on outside on the teracce.
Cons: Haven't found anything I do not like.
Hotel Ostende - Heringsdorf
Rated no. 8
8.7
Excellent 8.7
Based on 686 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.4
Location
9.1
Services
8.4
Staff
9.1
Overall 8.6 Excellent
Based on 662 reviews
Cleanliness
9.0
Comfort
8.4
Location
9.1
Services
8.4
Staff
9.1
Cleanliness
8.9
Comfort
8.5
Location
9.2
Services
8.5
Staff
9.1
Cleanliness
9.1
Comfort
8.3
Location
9.2
Services
8.2
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Location
9.3
Services
8.8
Staff
8.9
Cleanliness
8.9
Comfort
8.2
Location
9.0
Services
8.3
Staff
9.1
Cleanliness
9.0
Comfort
8.6
Location
9.1
Services
8.5
Staff
9.0

Excellent 8.0
Pros: Hotel is OK and I will return
Cons: Communication must be in Polish or German, only few staff speaks English, mostly all information was in those languages.
Hotel Cis - Świnoujście
Rated no. 9
8.6
Excellent 8.6
Based on 662 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.4
Location
9.5
Services
8.4
Staff
9.4
Overall 8.6 Excellent
Based on 419 reviews
Cleanliness
9.1
Comfort
8.4
Location
9.5
Services
8.4
Staff
9.4
Cleanliness
8.9
Comfort
8.3
Location
9.5
Services
8.4
Staff
9.4
Cleanliness
9.3
Comfort
8.4
Location
9.3
Services
8.5
Staff
9.4
Cleanliness
9.0
Comfort
8.5
Location
9.5
Services
8.5
Staff
9.5
Cleanliness
9.1
Comfort
8.4
Location
9.6
Services
8.0
Staff
9.2
Cleanliness
10.0
Comfort
9.4
Location
10.0
Services
10.0
Staff
10.0

Excellent 9.0
Pros: excellent location, lovely house and small garden with Strandkorb seating
Excellent 10.0
Pros: The Hausmeister was wonderful and caring, the location just perfect and the wifi great!
Cons: No air conditioning in the rooftop floor- it was very hot, although a fan was provided. Not sufficient kitchen equipment- just for easy meals to prepare.
Excellent 8.0
Pros: Everything was super
Cons: Wi-Fi at times was off and on, should be improved
Good 6.7
Pros: The reading nook on the landing is a nice touch.
Cons: This apartment is very cramped; there is too much furniture crammed into it. It is quite uncomfortable for four persons to stay there. I would suggest removing two beds and making it an apartment for maximum two adults, or two adults + a baby in a crib. The common area outside the apartment door would be a pleasant space to use if it were possible to let in some air from one of the windows; as it stands it cannot be used comfortably in the summer.
Villa Albus - Heringsdorf
Rated no. 10
8.6
Excellent 8.6
Based on 419 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.0
Location
7.9
Services
9.2
Staff
9.2
Overall 8.7 Excellent
Based on 76 reviews
Cleanliness
9.3
Comfort
9.0
Location
7.9
Services
9.2
Staff
9.2
Cleanliness
9.1
Comfort
8.8
Location
8.1
Services
9.1
Staff
9.4
Cleanliness
9.3
Comfort
9.0
Location
7.7
Services
9.3
Staff
9.2
Cleanliness
10.0
Comfort
9.2
Location
8.3
Services
9.2
Staff
10.0
Cleanliness
10.0
Comfort
9.2
Location
9.2
Services
9.2
Staff
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.8

Pension Delia Will - Heringsdorf
Rated no. 11
8.7
Excellent 8.7
Based on 76 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.5
Facilities
5.7
Food
5.7
Location
8.0
Overall 8.5 Excellent
Based on 2,469 reviews
Cleanliness
9.0
Comfort
8.5
Facilities
5.7
Food
5.7
Location
8.0
Cleanliness
9.0
Comfort
8.6
Location
8.0
Services
8.6
Staff
8.8
Cleanliness
8.5
Facilities
8.5
Food
8.5
Location
8.5
Overall
8.5
Cleanliness
9.0
Comfort
8.4
Location
7.9
Services
8.3
Staff
8.7
Cleanliness
8.9
Comfort
8.5
Location
8.1
Services
8.5
Staff
8.8
Cleanliness
9.1
Comfort
8.7
Location
8.2
Overall
9.0
Services
8.5
Cleanliness
9.2
Comfort
8.9
Location
8.5
Services
8.6
Staff
8.9

Excellent 8.0
Pros: Courtesy of reception staff. Free parking.
Excellent 10.0
Pros: Breakfast wonderful with everything you could wish for. Rooms clean and beds very comfy. All fantastic!
Excellent 9.2
Excellent breakfast, friendly staff. Big bedroom. Would stay again
Excellent 8.0
Pros: very silent hotel, good breakfast, close to harbor
Cons: the receptionist was not pleasant when we arrived to the hotel
Good 6.0
Cons: there wasn’t slippers
Excellent 8.0
Pros: Housekeepers doing amazing job with cleaning and actually they are very helpful and friendly. Comfy beds, We had room with balcony- amazing!,
Cons: Receptionists control A/C and intentionally putting room temp to 22/23 deg. As a result you can’t lower temp in your room. For us it was insane. Housekeeping staff told me that receptionists were doing this and I was shocked. I had to go and personally ask receptionist to change it and she did it but with very unfriendly attitude. Typical Polish attitude, you feel like they can do something for you but they will make you feel like it was inconvenient for them. (And I’m Polish so I feel like I can put that comment) Hopefully they will be trained better in future. A lot of German ppl who doesn’t care about covid restrictions and staff was not trying to remind them to put masks on. Breakfast was so so, We stayed in hotel 2 y ago and Breakfast was much better. After first day of our stay this time we decided to eat breakfast outside of hotel.
Excellent 9.0
Pros: Very good breakfast with a beautiful buffet, even with the possibility to cook a gaufre by oneself! Very good location, close to the town center and close to the station "Swinoujscie Centrum" when you arrive from Germany.
Cons: One of the lift did not work during two days, so there was just one lift working... For this price I would have appreciate that the technical problem for the lift is solved faster.
Excellent 10.0
Pros: All ok but a fridge in the room would of been good.
Hampton by Hilton Swinoujscie - Świnoujście
Rated no. 12
8.5
Excellent 8.5
Based on 2,469 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.6
Facilities
6.0
Location
9.5
Overall
8.0
Overall 8.5 Excellent
Based on 1,182 reviews
Cleanliness
8.9
Comfort
8.6
Facilities
6.0
Location
9.5
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
9.5
Services
8.6
Staff
9.3
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.6
Location
9.5
Services
8.4
Staff
9.0
Cleanliness
9.0
Comfort
8.8
Location
9.6
Services
8.6
Staff
9.1
Cleanliness
8.9
Comfort
8.4
Location
9.2
Services
8.1
Staff
8.6
Cleanliness
8.7
Comfort
8.7
Location
9.1
Services
8.2
Staff
8.9

Excellent 9.0
Pros: The location was fantastic - right on the leafy promenade and only steps away from the beach. The facilities were beautiful and spotlessly clean. Spa services were very good and all safe and clean. Breakfasts were tasty and varied a bit each day.
Cons: The drinks in the bar were a little costly, but the selection was excellent. Maybe to have free small bottles of fresh water available for guests?
Good 7.0
Pros: Perfect location and very good breakfast
Cons: Most of the facilities didn't when we check-in, the reception wasn't that hospitality as we wished for 4 star hotel
Excellent 9.0
Pros: good breakfast, very close to strand
Cons: parking too far away
Excellent 10.0
Pros: Excellent location and very friendly staff. Hotel restaurant offers delicious a la carte meals at reasonable prices. Hotel and rooms were extremely clean and COVID-19 situation was handled pretty good.
Excellent 8.0
Pros: Right next to the beach. Close to the centre. Friendly staff. Great room.
Excellent 9.6
Pros: The breakfast was excellent. The bed was comfy. And the beach was only a few footsteps away. Beautiful place! Perfect for families!
Good 7.5
Pros: Staff were very friendly. We enjoyed a nice welcome drink when we arrived and received a quick tour from one of the staff members which was very helpful. I also enjoyed the pre-stocked (free) minibar and the late breakfast. The spa area was also fine.
Cons: There were a few things: - we didn't really understand the point of serving breakfast until 1pm if housekeeping is going to knock on the door at 9am to disturb your lying in. The staff were also really quite loud starting around 9am which, again, is very early on the weekend when you're just trying to relax. - our room (122) was right next to / above some staff entrance and it was often quite noisy and smoky, meaning we couldn't open the windows to cool down our too-warm room. - the walls were paper thin and we heard our neighbor's every cough. - the pool / sauna area is quite small so we had to wait for deck chairs to open up during busy time (late afternoon -- emptied out around 5:30pm).
Upstalsboom Hotel Ostseestrand - Heringsdorf
Rated no. 13
8.5
Excellent 8.5
Based on 1,182 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.7
Location
9.6
Services
8.3
Staff
8.9
Overall 8.5 Excellent
Based on 1,163 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.6
Services
8.3
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Location
9.6
Services
8.5
Staff
8.9
Cleanliness
8.9
Comfort
8.7
Location
9.7
Services
8.3
Staff
8.9
Cleanliness
9.2
Comfort
9.1
Location
9.7
Services
8.6
Staff
9.1
Cleanliness
9.0
Comfort
8.6
Location
9.8
Services
8.4
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Location
9.3
Services
8.4
Staff
8.8

Excellent 9.0
Pros: We booked a room for 6 days. The room is on the front of the building... It is so wonderful when you open the window and watch the ocean. The room looked stylish and classical. The WIFI worked the whole time. They had a nice breakfast buffet. Breakfast and dinner service was excellent.
Cons: The service personal in the restaurant did not wear the COVID-mask correctly. The nose were not covered. The bathroom especially the shower area ist not cleaned thoroughly and needed renovation.
Good 6.0
Pros: The reception staff were well-trained, polite, friendly and efficient. The spa and pool are spacious, although the steam rooms were not in use because of corona restrictions.
Cons: The dining room staff were not very attentive or flexible, and lacked any charm. One expects better treatment in a 5* hotel. Fortunately, on our second day, the restaurant manager was in attendance and was much more welcoming and helpful. We were particularly disappointed to be told that both the dining room and the brasserie were fully booked for dinner, only to see that both were no more than 25% full. Despite corona restrictions it must surely be in the hotel's interest to accommodate as many diners as possible. It did however seem that there was a lack of flexibility and initiative with whomever was responsible for taking bookings.
Good 6.0
Pros: The hotel was ok, great location and beds, small rooms, balcony with sea view wonderful.
Cons: The breakfast was not out of this world and a bit boring, service was hit and miss. Judging by our experience of staying in the former Eastern part of Germany and the former Western part of Germany last year, there appears to remain a difference in approach to service in the former East - that there is an overall expectation that guests should be grateful for staying and adjust to the needs of the hotel rather than the hotel to the needs of its guests. For a five star hotel, I would expect the latter, and that was not the case when we stayed. Service was the biggest led down - a bit clumsy and even rude at times. Not everyone but enough to be noticeable. Reception staff in particular, with a ‘computer says no’ attitude rather than ‘how can we help’.
Excellent 8.0
Pros: Location and breakfast, restaurant for dinner, staff (with exception of one member).
Cons: Due to roadworks in the city it was difficult to find the way to the entrance of the hotel by car. Our gps navigation kept us bringing to the Dünenstrasse which is not accessible for cars. Please enter Karlstrasse as destination in your gps when driving to the hotel by car. One of the staff members at the reception desk was not very helpful on this.
Excellent 10.0
Pros: Perfect location, nice, spacious, clean room (junior suite), good breakfast buffet (although due to COVID-19 situation a little bit more complicated than expected), exceptionally friendly staff. Pool area a bit small, but luckily there were not too many people. Pick-up from and to the airport at no additional costs.
Mediocre 3.0
Pros: A very good location. There are a lot of restaurants and supermarkets around. The room is big enough.
Cons: Some of the staff are so kind just like the worker in the swimming pool, but some of the receptionists are so unfriendly and I think it is related to my skin color?! I have asked for a taxi at arrival and waited at the train station for more than ten minutes. I called 3 times the hotel with no answer (in 5-star Hotel !!!) then we had to walk about 15 min in the sun with our luggage. I met the taxi driver in the hotel who was really aggressive and he refused to apologize. The worker in the reception was also at the beginning unfriendly. The day after suddenly at 11:00 PM started the smoke alarm. My kids were afraid. I called the reception then they said it is a mistake in the system!!! ( at 5 Star hotel!!). I made a complaint, then came after one day the hotel director who was really kind with small presents for my kids. I accepted the apology and thanked the director. I avoid the reception as they were kind to the german guests but not to me. At the checkout, I asked for a taxi. Then I came 15 min before the appointment. I asked once more to be sure that everything is ok, but the Taxi did not show up!! after 5 min I tried to ask once more but the receptionist (another worker) refused to talk to me although I cleared it is an emergency and we may miss our train!! I waited then he started collecting some paper so slowly! I said I need a help as a customer. He did not react. I said I will make a complaint... Then he answered coldly you may make a new one!!! it was an act of revenge because I talked to the director.. an act of revenge in an expensive 5-star hotel!!! so we had to run this time 10 min with luggage to get the train. I talked later to the director. he made the same apology kindly, I wanted to send the complaint somewhere higher, He offered to cut one night with an apology card. I accepted the money, but I absolutely do not recommend this hotel, especially for foreigners. The kind director can not control his team. The service is less than 3-star hotel.
Okay 4.0
Pros: Nice position but really difficult to arrive with car. Good treatment at the spa.
Cons: A decadent hotel, need a lot of manutention. No answer to my calls before the arrive. Check in too slowly. No help for the baggage on the check in. Room for 2 person very small.
Seetelhotel Ahlbecker Hof - Heringsdorf
Rated no. 14
8.5
Excellent 8.5
Based on 1,163 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.0
Location
8.1
Services
8.0
Staff
9.4
Overall 8.3 Excellent
Based on 120 reviews
Cleanliness
9.0
Comfort
8.0
Location
8.1
Services
8.0
Staff
9.4
Cleanliness
8.9
Comfort
8.1
Location
8.2
Services
8.0
Staff
9.5
Cleanliness
9.2
Comfort
8.0
Location
8.1
Services
8.1
Staff
9.3
Cleanliness
8.3
Comfort
8.8
Location
8.2
Services
7.5
Staff
9.1
Cleanliness
9.0
Comfort
7.0
Location
7.5
Services
7.0
Staff
9.5
Cleanliness
9.2
Comfort
7.9
Location
8.3
Services
7.5
Staff
9.6

Pension Lindenhof - Heringsdorf
Rated no. 15
8.3
Excellent 8.3
Based on 120 reviews
Details
Reviews

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