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Hotels near Ixtapa Ixtapa-Zihuatanejo Intl airport

Hotels near Ixtapa Ixtapa-Zihuatanejo Intl airport

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Ixtapa-Zihuatanejo Intl (ZIH) - Ixtapa, Guerrero, Mexico
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Best hotels near Ixtapa Ixtapa-Zihuatanejo Intl airport

Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
9.6
Overall
10.0
Overall 9.6 Excellent
Based on 68 reviews
Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
10.0
Comfort
9.2
Location
9.2
Services
9.2
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.7
Location
9.6
Services
9.6
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
8.8
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
8.8
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: We absolutely loved La Casa Que Canta! It was so beautiful and peaceful. The staff is amazing and went above and beyond to help with any questions we had. We can't wait to return :)
Excellent 8.0
Pros: Really great property right above the water and close to town. Amazing and I think under appreciated art everywhere, especially in our room.
Cons: The rooms are classic Mexican style, could use a small refresh. But classic.
Excellent 10.0
Pros: Awesome hotel. Highly recommended!
Excellent 10.0
Pros: Everything
Cons: No bar for drinks
Excellent 10.0
Pros: Beautiful hotel overlooking the beautiful bay of Zihuatanejo. Impeccable rooms , terrific staff and great food. This is a small boutique hotel with about 25 rooms and so you feel that you have all the privacy in the world . Terrific food in the dinning room and a very pleasant staff . We only stayed 3 days but will come back next year for at least a week
La Casa Que Canta - Zihuatanejo
Rated no. 1
9.6
Excellent 9.6
Based on 68 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.0
Facilities
10.0
Location
9.2
Overall
8.0
Overall 9.1 Excellent
Based on 88 reviews
Cleanliness
9.6
Comfort
9.0
Facilities
10.0
Location
9.2
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.4
Staff
9.4
Cleanliness
9.6
Comfort
8.9
Location
9.2
Services
8.8
Staff
9.4
Cleanliness
9.4
Comfort
8.9
Location
9.2
Services
8.3
Staff
9.4
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.6
Overall
8.0
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
6.3
Staff
7.5

Excellent 9.0
Pros: Beautiful and well cared for boutique hotel
Cons: Wi-fi mot working well. Better coffee would be nice.
Excellent 10.0
Pros: everything. it is so beautiful.
Excellent 10.0
Pros: Amazing place to stay view over the entire city! Would come back here in a minute! Great pool! Amazing Architecture
Excellent 10.0
Pros: Everything is beautiful, the staff is super effective and the neighborhood is great!
Cons: Wifi can be better supported!
Excellent 10.0
Pros: We really loved our stay in cozy room 2, and we had a lovely ocean view balcony with a nice table for two. The room was comfortable and we only used the AC at nite so it wasn’t too hot for sleep - we did like having the mini-fridge as well. It’s stocked with bottled water and a few icy cold cervezas (only 30 pesos). Ania and the staff were wonderful, she arranged for an airport pickup making our arrival easy and stress free (it was about $30.00 US). The grounds are beautiful and the pool area nice and private. SO convenient to LaRopa Beach an easy 10 (or less) minute walk…with excellent seafood restaurants. We also walked a bit further to the Malecon and pier/principle beach/shopping and restaurants - easy to take a taxi back. They do offer breakfast, but we didn’t take advantage of it. Really looking forward to our next visit!
Excellent 10.0
Pros: Love location with the ocean views
Cons: Communication that eggs were extra with breakfast
Excellent 10.0
Pros: The grounds were beautiful and the pool was clean and refreshing. There are plenty of comfortable chairs and private spaces. The rooms were very nice and were cleaned daily. Please leave a daily tip for the cleaners! A lot of effort goes into cleaning. Showers were nice with plenty of hot water. Beds and pillows were very comfortable. A/C worked fine and kept the room cool. Breakfast was simple but good. Free wifi works fine on all the grounds. The staff is readily available and anxious to make your stay enjoyable. So enjoy your stay!
Cons: If you have might have trouble negotiating a very steep and narrow circular stairway, be sure to ask for one of the three suites on the lower level and park or have your driver drop you off around the corner at the back gate. There are several easy steps that take you to the lower rooms and the pool. It's also the exit to the beach.
La Villa Luz Adults Only - Zihuatanejo
Rated no. 2
9.1
Excellent 9.1
Based on 88 reviews
Details
Reviews

Cleanliness
9.6
Comfort
9.4
Facilities
9.0
Location
9.6
Overall
10.0
Overall 9.0 Excellent
Based on 91 reviews
Cleanliness
9.6
Comfort
9.4
Facilities
9.0
Location
9.6
Overall
10.0
Cleanliness
9.4
Comfort
9.1
Location
10.0
Services
9.1
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.3
Staff
9.4
Cleanliness
10.0
Comfort
9.6
Location
9.2
Services
10.0
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
8.8
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: This hotel is a paradise. We went in Nov, which can be the end of rainy season and not as busy. The town is a $5 cab ride away, and at the time was the perfect balance of sleepy and accessible. The design/architecture is incredible, the hotel's section of beach is great and the food is what you pay for. Its high end and using good ingredients and fresh so it costs more. We usually had breakfast and lunch there because we couldn't pull ourselves away from their palapa setup/service.
Cons: Only that it is kind of a splurge, so we probably won't be able to come back as much as we'd like.
Excellent 10.0
Pros: The staff were excellent. Kudos to Bruno at the front desk for going the extra mile to make sure our stay was absolutely perfect.
Cons: We loved everything.
Excellent 9.0
Pros: clean !
Excellent 10.0
Pros: Location. Room. Staff. Attention to detail. All great.
Cons: Couldn’t stay longer. Other plans. ☹️
Excellent 9.0
Pros: Extremely perfect restaurants and a nice atmosphere in the evening with live music. Rooms and the whole place is a paradise
Good 7.0
Pros: Great breakfasts on our patio and on the beach! Best location in Zihua right on La Ropa Beach!
Cons: Disappointed in the pricing; the reason being that I was given a price by Booking.com for 7 nights and then got there and was told that we were getting 2 nights free. However, it appears that the price per night was increased to cover the 2 free nights, so basically it was a wash. (Yes, original quote had all the add on taxes, etc.) Also, when we arrived Thompson had no record of our reservation and I had a confirmation from Booking.com with confirmation number. Had it been busier, we could have been out of luck! We had to wait 2.5 hours for our room and found out later it was a maintenance issue but we were never told that. Just, "5 more minutes", "It's almost ready".....numerous times.
Thompson Zihuatanejo, a Beach Resort - Zihuatanejo
Rated no. 3
9.0
Excellent 9.0
Based on 91 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Location
9.0
Services
9.3
Staff
9.1
Overall 9.0 Excellent
Based on 84 reviews
Cleanliness
9.4
Comfort
9.4
Location
9.0
Services
9.3
Staff
9.1
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.4
Staff
9.3
Cleanliness
9.7
Comfort
9.8
Location
9.0
Services
9.5
Staff
8.7
Cleanliness
9.6
Comfort
8.9
Location
8.9
Services
8.9
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Beautiful. Very well priced. Amazing service. All around incredible.
Cons: Nothing. It was amazing.
Okay 5.0
Pros: Good service, nice and clean place.
Cons: Doesn’t have a power plant. We had a 6 hours blackout during a storm. No beach, no power, nothing to do.
Excellent 8.0
Pros: Excellent location and facilities! The restaurant at the hotel is amazing as well as the service from them. Some new guidelines ain’t so kids friendly, specially for the pool... everything else is highly recommendable
Excellent 8.0
Pros: The location is superb. Playa Blanca has almost no people at all, and during Pandemic is great to avoid crowds. With villas featuring private pools, it's a great place to disconnect from it all.
Cons: The staff is polite, but not really friendly. They didn't go out of their way to help in any extra way, and that made me feel unimportant. Considering the price for this location they ought to pay more attention to customer service. Having said that, they were never disrespectful. Also, beach front villas DO NOT have the basic kitchen stuff, not even a kettle. It does have a mini fridge, but that's it.
Excellent 10.0
Pros: Really great food and staff. Peaceful oasis away from busy Ixtapa area with beachfront views.
Cons: It’s off the beaten path so you’ll want to rent a car to go into town or budget in taxi service. 400 pesos to zihua one way. Strong rip tide so you can’t swim in ocean. Only wading in the surf to waist high or so.
Excellent 9.2
Pros: Friendly staff Well maintained grounds Location on beautiful beach
Excellent 9.0
Pros: The complex and rooms were beautiful, comfortable, and well appointed. The checkin and restaurant service was attentive. I would stay here again!
Cons: Restaurant needs to step Up the menu, particularly the dinner selections. Coconuts need to be trimmed from the trees as they pose a hazard.
Excellent 10.0
Pros: amazing property, very comfortable apartments, beautiful views, great food, amazing stuff
Las Palmas Luxury Villas - Zihuatanejo
Rated no. 4
9.0
Excellent 9.0
Based on 84 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Location
9.4
Services
9.1
Staff
9.2
Overall 9.0 Excellent
Based on 74 reviews
Cleanliness
8.9
Comfort
9.1
Location
9.4
Services
9.1
Staff
9.2
Cleanliness
8.6
Comfort
8.9
Location
9.5
Services
9.0
Staff
9.3
Cleanliness
9.2
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.0
Cleanliness
10.0
Comfort
9.2
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.8
Location
9.2
Services
8.8
Staff
9.6
Cleanliness
8.0
Comfort
7.0
Location
8.0
Services
7.5
Staff
8.0

Excellent 10.0
Pros: the location cannot be beat. Right on the best part of the beach and walking to town.
Cons: so many stairs. still worth it! but most properties in this area have the same stair situation!
Excellent 10.0
Pros: The staff was so friendly and accommodating. They were always helpful and cheerful. We asked for local information, and they always provided some helpful insight. We booked an excursion with the staff, and were very pleased with the trip.
Cons: you might provide an alternative for evening meals on the night your kitchen is closed. And it would have been great to have an alternative to the pool bar for when we didn't wish to go down to the pool or bay.
Excellent 9.0
Pros: The resort was wonderful and the staff was very friendly and helpful. They were able to upgrade our room and the one we received was a beautiful ocean view.
Excellent 10.0
Pros: My stay was really enjoyable aparts of the things I mentioned I definitely will come back. I really enjoyed my stay even if it sound like I'm complain about alot of things it was really enjoyable
Cons: The stairs too many, the bats, old tvs no HDMI. one day I had cold water in the shower, the lights they arent that bright and the power outlets were place also not near the bed I wish I could've pay in full from the app I hate paying at the front desk they should definitely fix this It was almost a deal breaker for me, I literally almost did not stay just because of this problem.
Excellent 10.0
Pros: The staff was friendly everything was really good Excellent, I really enjoyed my stay will definitely come back. Did not had the opportunity to eat at the restaurant so I can't comment on that but it look nice
Cons: The stairs too many, the bats, old tvs no HDMI I wish I could've pay in full from the app I hate paying at the front desk they should definitely fix this It was almost a deal breaker for me, I literally almost did not stay just because of this problem.
Excellent 10.0
Pros: View, food, cleanliness
Cons: Stairs
Excellent 10.0
Pros: The staff is some of the best I've ever seen. They are very attentive and go out of their way to help. The views from my room were outstanding and the room was very spacious. We loved the pool and swim up bar and the beach is beautiful. I found it meaningful that the hotel also does their best to help with the turtle eggs laid on the beach. The only things I would stress to others to be aware of 1) if you are a smoker, you absolutely can not smoke anywhere on this property. This is not a negative, just be aware of it. 2) if you have mobility issues, this may not be the place for you. There are a lot of stairs. Staff does their best and can drive you via a golf cart as close as possible to where you wish to go, but it is something to be aware of. It is built into the side of a cliff and that's what makes the views so beautiful.
Embarc Zihuatanejo - Zihuatanejo
Rated no. 5
9.0
Excellent 9.0
Based on 74 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.5
Facilities
7.3
Food
10.0
Location
8.8
Overall 8.5 Excellent
Based on 248 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
7.3
Food
10.0
Location
8.8
Cleanliness
10.0
Facilities
8.5
Food
10.0
Location
8.5
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Location
8.7
Services
8.2
Staff
8.4
Cleanliness
8.0
Comfort
7.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
9.0
Comfort
8.8
Location
9.2
Services
8.5
Staff
9.3
Cleanliness
8.5
Comfort
8.3
Facilities
5.0
Location
8.7
Overall
7.0
Cleanliness
9.3
Comfort
8.4
Location
8.7
Overall
9.0
Services
7.9
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.5

Excellent 9.0
Pros: Great location,excellent amenities,friendly, efficient staff
Cons: Nothing
Excellent 8.0
Pros: The hotel is completely smoke-free, the rooms are clean and offer nice view from the balcony. We stayed at the hotel during low season and enjoyed the half empty hotel very much. The staff was friendly, especially one young pal who served us breakfast 4 mornings (out of 5). There are several options available for breakfast with good taste and quality. They also serve food and drinks at the restaurant (or by the pool during daytime) and the prices, compared to other restaurants in town, are very good. It is perfectly located just a few steps from beach, supermarkets and restuarants.
Cons: Considering the fact that we live in 2021, WiFi connection in our rooms was bad ...or just absent to be more precise. I wouldn’t recommend if you have to do some online work or spend hours scrolling on social media during your stay.
Good 6.0
Pros: Location and staff
Good 6.0
Pros: Great view. Good breakfast. Staff was nice
Cons: The shower was dirty. I requested a ocean view but was put in a room with a view of the street.
Excellent 9.0
Pros: It’s better than in the pictures. It is not luxury by no means but for the price I was pleasantly surprised. The room was very comfortable with everything I needed. The views from the room are incredible, the beach access just a few flights down through private entrance. Super nice staff and amazing breakfast included. Nice pools and areas to rest. I would stay again!
Excellent 10.0
Pros: Really good food, very good location, excellent view and service.
Excellent 10.0
Pros: This hotel was outstanding. The service was attentive and friendly, rooms immaculately clean, air conditioned, pool and restaurant also clean and comfortable. Views are spectacular and location is great... all for one of the best prices in the area. Massage in the spa was incredible, and 2 for 1 happy hours poolside were a blast. Will absolutely be returning!
Cons: A concierge or more information on tours would have been a bonus.
Excellent 8.0
Pros: good
Cons: bed was hard
Excellent 10.0
Pros: We liked the staff, they were very nice and welcoming. Also, the hotel has perfect water pressure and warm water. We enjoyed the terrace with the pool, and had nice cocktails and snacks.
Cons: The only thing that was missing was internet in the hotel rooms.
Excellent 8.8
Perched on the cliff overlooking the bay with a steep but easy walk down to the beach. Great food, basic and very clean room, excellent staff.
Excellent 10.0
Cons: small fridge in rooms would have made things more enjoyable
Good 7.4
Pros: You can walk to the beach, town and restaurants. The view was beautiful. The staff was friendly and professional.
Cons: The hotel needs a facelift. My air conditioner quit and I had to move to another room. One day only hot water in the shower. Hair dryer smelled like it was on the verge of burning up. All problems handled promptly, but should not be happening. Everything a little dated.
Good 6.2
Pros: The staff is fantastic, professional and so friendly. And the place is well run, no complaints there. Good food too!
Cons: Ok, so I get it, people booking through aggregators are not their ideal customer, so no wonder they put you in their worst room. But I can still review them based on that room, which honestly, no one should ever be put in, AC compressors running all night long on the other side of the wall. The room we were moved to the next day after complaining was better, but still quite noisy (laundry starts up at 8am). If you like quiet, this is not the place for you, unless you can get one of their better rooms. Cleanliness was to mexican standards. No problem for me, I'm used to it, but in my opinion quite shoddy for the price paid, I would expect resort level spit and shine for 77 bucks USD a night.
Good 6.0
Pros: Location and staff
Cons: No elevator.
Hotel Irma - Zihuatanejo
Rated no. 6
8.5
Excellent 8.5
Based on 248 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.8
Overall
8.0
Overall 8.5 Excellent
Based on 163 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.7
Comfort
8.2
Location
8.8
Services
8.3
Staff
9.2
Cleanliness
7.7
Comfort
8.1
Location
8.5
Services
7.5
Staff
8.3
Cleanliness
8.8
Comfort
8.9
Location
8.8
Services
8.6
Staff
9.6
Cleanliness
8.7
Comfort
8.1
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
9.6
Comfort
8.8
Location
8.8
Services
8.8
Staff
9.2

Excellent 8.0
Pros: Location, staff, easy to get to.
Cons: A window in the bathroom that isn't frosted or tinted if my girlfriend was here, WiFi at times would cut out.
Excellent 10.0
Pros: The man working the front desk was amazing at helping us find what we needed and making our stay enjoyable.
Cons: The beds were a bit on the firmer side, however the stay itself was nice and the AC worked beautifully in this heat.
Good 7.0
Pros: Room was clean. Staff were friendly, but minimal English..
Cons: Shower door was hard to close all the way so bathroom floor would get wet when I showered. Would be nice to have a small fridge in the room..
Poor 1.0
Pros: Location was good
Cons: Dad was like a rock. No bottled water in the room. Weak air conditioning left the room hot. No attendee at the front desk at 8:15 a.m. to resolve problems.
Good 7.0
Pros: The pool and the very kind folks working there.
Cons: The mattress was too hard for me and they wouldn’t give me any extras pillows.
Excellent 8.8
Pros: Hotel JB is not the Ritz and does not pretend to be - Hotel JB is a basic hotel - within easy walking distance to Playa La Ropa. The room was comfortable, the pool clean and relaxing, the surroundings safe and secure, a mix of good patrons and excellent staff.
Hotel J.B. - Zihuatanejo
Rated no. 7
8.5
Excellent 8.5
Based on 163 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
9.2
Overall
9.3
Overall 8.5 Excellent
Based on 103 reviews
Cleanliness
8.7
Comfort
8.5
Facilities
8.6
Location
9.2
Overall
9.3
Cleanliness
8.8
Comfort
8.7
Location
9.3
Services
8.3
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.1
Comfort
8.4
Location
9.3
Services
8.1
Staff
8.4
Cleanliness
7.3
Comfort
7.5
Location
8.6
Services
7.5
Staff
7.0
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.5
Overall
10.0
Cleanliness
9.3
Comfort
8.9
Location
9.6
Services
8.6
Staff
8.6

Excellent 8.0
Pros: Location was great, and was very authentic Mexican style hotel.
Excellent 9.0
Pros: One of the best locations on the beach.
Cons: Only serves beer in a cup and only serves draught beer, plus it is expensive. Only two brands of beer served.
Excellent 9.0
Pros: We always stay here because the location is great for the price.
Cons: There was alot of noise from construction repair to concrete. Pounding, cutting, etc. Seemed odd to do this during Christmas week.
Excellent 9.0
Pros: Breakfast was good but pricing was a little confusing because a free breakfast does not include everything and you are charged for some certain items without knowing which is which.
Cons: Difficult to get change at reception for large bills
Excellent 9.0
Pros: Lady front desk very serious person
Cons: Very slow check in
Excellent 8.0
Pros: Most of the staff were friendly and helpful. Excellent location and very clean! Needs a few updates but I expected that from other reviewers. Great value for money. Really nice restaurant and taxis right outside when needed. Felt safe at all times. We walked in and out of town and to other beaches and restaurants very easily at all different times of the day and up until 10 pm or so.. I would go back there in a heartbeat!
Cons: beds and pillows were hard and uncomfortable. The sink and TV in our room had issues but we didn't even ask to fix them. We didn't care that much as we were only in our room to sleep. And the lock on our door was hard to manage but again we just figured it out. Oh and I wish they had a fridge. So really small things considering the price. And we didn't ask them to fix anything. One day our toilet didn't flush and they were in the room in 5 minutes!!
Good 7.5
Pros: Location is on the beach. There are restaurants within walking distance. TV has some Canadian & American channels. Not overcrowded. La Ropa beach is beautiful.
Cons: There is no refrigerator, so you must rely on the restaurants. No place to keep drinks, etc. only stairs to get to the second level. No recycling. No drawers for garments.in room Wifi is not very good.
Excellent 8.0
Pros: Several pools available depending on what you were looking for. Staff were very accommodating. My only suggestion would be is to get up early and reserve a lounge chair as they are somewhat limited.
Excellent 10.0
Pros: We have been staying at Villa Mexicana for over fifteen years. And this year it just seemed exceptionally good. The front desk staff lead by Eloisa is incredible and very helpful. The restaurant was good; both food and staff. And our room was delightful. It is obvious that the owners/management of the hotel have been making some improvements to the property. So far, so good! Just don't make too many changes! A very enjoyable long vacation.
Cons: Frankly, this year I do not have any negative comments. Seriously, all good.
Hotel Villa Mexicana - Zihuatanejo
Rated no. 8
8.5
Excellent 8.5
Based on 103 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
4.0
Location
8.1
Overall
4.0
Overall 8.4 Excellent
Based on 113 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
4.0
Location
8.1
Overall
4.0
Cleanliness
8.8
Comfort
9.1
Location
8.1
Services
7.6
Staff
7.9
Cleanliness
8.8
Comfort
8.6
Location
8.0
Services
8.2
Staff
8.1
Cleanliness
8.2
Comfort
8.4
Location
8.4
Services
7.7
Staff
8.2
Cleanliness
9.0
Comfort
9.0
Facilities
4.0
Location
8.5
Overall
4.0
Cleanliness
9.0
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.0

Excellent 9.0
Pros: Fresh fish every day. A huge eight mile beach with nobody on it. There is a fresh water lagoon with interesting wildlife. Hotel is beautiful and very comfortable. The population is fifty so it is certainly not touristy.
Cons: I am an ocean swimmer and the water is prone to riptides and tow making it tricky for swimminf
Excellent 10.0
Pros: Clean, quiet, comfortable bed, consistent hot water, and most importantly safe.
Cons: Only serves breakfast and lunch with minimal drink options. No in room safe.
Excellent 10.0
Pros: the place is great for disconnecting from the regular life as there is barely internet and no cellphone connection
Excellent 10.0
Pros: It’s quietness and simplicity yet confortable People are extremely nice and food delicious
Cons: Nothing
Excellent 10.0
Pros: Beautiful section of the beach away from the noise of Zihua.
Cons: Staff spoke very little English. Room windows and doors had been left open allowing mosquitoes to come into the rooms. Staff was kind enough to light some citronella.
Excellent 8.3
Pros: The small hotel is beautiful, comfortable with lots of style. The pool is extremely clean and very nice.
Cons: The description does NOT tell you that the hotel restaurant is NOT open for dinner. You are on your own. This is a VERY remote location and the 'local' beach vendors close at 6 or 630. There is a good and pricey (for Mexico) restaurant in the hotel next door, but you need to be ready to pay that price. The chef in the restaurant next door was great. At Casa Kaukan we thought the marlin ceviche was good however the fish tacos were awful and we did not eat them. The staff didn't care, didn't ask (although they don't speak English) and there was no recourse. Oh well. The food is pricey too. They offer generic toast and coffee for breakfast and a PRICEY menu. I think they should offer more complimentary. I was disappointed at that. The beach establishments 0.5 km down the beach at the public access offer VERY reasonably priced and large filling breakfasts and lunch menus. We really enjoyed those. The taxi ride/fare was not usual, as it is in Zihua but could be. When asked to call a taxi the main manager called this tour taxi in a giant SUV, instead of the 'regular' Zihua - Ixtapa white sedan taxi. Another person on the premises had called the 'regular' taxi for another customer but we were not so lucky. Consequently, it cost us more to ride into Zihua to get dinner (they don't serve dinner and its expensive at the neighboring restaurant). Its turns out to be a taxi racket. In US its not that much more but it does leave the customer with a touch of a BAD feeling. I run an Airbnb and I want my customers to feel great and well treated when they leave. I really like Casa Kaukan especially the attention to detail the owners put into the establishment. It seems like the management ONLY need to really change their customer service. It would really help if the main manager spoke a spec of English as it is so close to Zihua with international visitors would be a good move.
Excellent 8.8
Pros: Very quiet.
Cons: Eating situation is frustrating. Dinner is not served after 4pm. Restaurants a walk down the beach close at 6pm. A ways from anything(store/bars)
Casa Kaukan - Zihuatanejo
Rated no. 9
8.4
Excellent 8.4
Based on 113 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.4
Location
8.1
Services
9.2
Staff
9.7
Overall 9.1 Excellent
Based on 9 reviews
Cleanliness
9.7
Comfort
9.4
Location
8.1
Services
9.2
Staff
9.7
Cleanliness
10.0
Comfort
9.6
Location
8.8
Services
9.6
Staff
9.6
Cleanliness
8.8
Comfort
8.8
Location
7.5
Services
7.5
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
5.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Beautiful and well thought out. Helpful owners. Lovely Gardens environmentally friendly facilities.
Cons: Walk up the hill. But it did give you good exercise. Taxis easy to get.
Excellent 9.0
Pros: breakfast was nice. Location was very nice. would like restaurant service 24 hrs plus room service. because after 10pm there is nothing to eat near the location.
Cons: There is no restaurant facilities at the hotel Solana.
Excellent 10.0
Pros: Everything at Solana Boutique was great....the hospitality, the breakfast, the rooms and terraces, with fantastic views over the bay. The property was lovingly built and maintained, you could tell Sriram and Melissa took great pride in their place. Thanks again for a great stay.
Excellent 10.0
Pros: Everything
Cons: Nothing
Good 6.7
Pros: Spacious room Pleasant staff
Cons: High incline to get into the property with no stairs just a steep driveway Response from owners when pointed this out was bizarre "You take a risk coming to Mexico"!!!!!
Excellent 10.0
Pros: The whole experience from check in to breakfast was exceptional. This is a gem of a place and the owners are so attentive and personable, plus they are so knowledgeable about the surrounding area.
Cons: Nada.
Solana Boutique Bed & Breakfast - Zihuatanejo
Rated no. 10
9.1
Excellent 9.1
Based on 9 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Location
8.6
Services
7.5
Staff
8.7
Overall 8.1 Excellent
Based on 50 reviews
Cleanliness
7.9
Comfort
7.8
Location
8.6
Services
7.5
Staff
8.7
Cleanliness
7.7
Comfort
7.7
Location
8.0
Services
7.7
Staff
8.4
Cleanliness
8.1
Comfort
7.9
Location
8.9
Services
7.4
Staff
9.2
Cleanliness
7.0
Comfort
7.5
Location
8.1
Services
7.0
Staff
7.0
Cleanliness
8.2
Comfort
7.9
Location
8.9
Services
7.5
Staff
8.9
Cleanliness
8.3
Comfort
8.3
Location
9.2
Services
9.2
Staff
10.0

Excellent 8.0
Pros: Great location and excellent, helpful and informative staff, some of whom had very good English. The Included breakfast was made to order and delicious (though sadly the coffee was a bit weak). This place is just a few steps from the waterfront.
Cons: No gripes really.
Excellent 8.0
Pros: Very lovely staff. Enjoyed the included breakfast and the choices provided. Great location, lovely pool and rooftop restaurant with a view.
Cons: I was disappointed that the guests here were not allowed to use the staircase to the beach at the co- managed hotel across the street. I stayed at the ZihuaCaracol 6 years ago and that was why I chose to return. Previously we had access to the staircase, as a single woman traveling it was a safer way to reach the beach. The main access near another hotel often had inebriated males hanging around. I didn't enjoy walking through them to get to the beach.
Excellent 8.3
Pros: Very friendly/helpful staff Exceptionally clean Great water pressure in shower Good AC Perfect location/within walking distance from everything
Cons: Could use some upgrading, everything is old. Beds/pillows not very comfortable. Fan in addition to AC would be nice. Window screens would be nice as the mosquitoes were pretty bad.
Excellent 8.0
Pros: Super friendly staff. Breakfast was good. Room was large. Beds and pillows were good for Mexico standards. Clean place. Pool area was nice and usually quite during the week. Weekends were busier when locals came but they were quite by 10 pm. If you tip your maid everyday (like you should) you got extra little special details.
Cons: Owner has a big dog (rotti I believe) that he lets roam in the back enclosed area (security reasons I am thinking) at night but the dang thing barks a lot and upset most of the guests. Other then the dog issue it’s a great little hotel to rest your head.
Excellent 10.0
Pros: We really enjoyed the variety of different options for breakfast and the service was excellent and so was the food.
Cons: We would have appreciated a fan in Room 00 Sun and Moon in the lilving/kitchen area.... the bedroom/bathroom was just great withe the A/C.
Okay 4.0
Pros: Pretty basic. Breakfast is same no matter what you order on al a carte menu. Water available is nice feature
Cons: I sent a note to property requesting early check-in. They indicated yes if room was available. I arrived 3 hours ahead at which time I checked-in but they said my room was not ready. But they said feel free to use facilities....so I did and had a look around including finding that maid had just finished my room. All ready complete with goose towel on bed. Back to front desk to let them know my room was ready only to find that “this isn’t our policy “? Excuse me you said “I could check in early if room ready and it’s ready”....”oh but that’s not our policy , you can leave your bags here at desk”.......I noticed the manager, this rude lady apppeared to give me the DONT talk to me hand when I tried to talk to her. She mentioned something to desk clerk before disappearing in her office. At this point clerk turns to me and says “senior we will try to accommodate you “.....”oh ok”.......20 minutes go by with me staring at this guy. “So sir is everything ok? Can I go up?”...”excuse me senior ? What do you mean?”....”can I have the key to my room?” ....o no senior you have to wait until 3.” ...”what you said you were going to accommodate me, why did you make me wait ?” “O the manager she says no” So there we sat by pool , myself a family and another couple for 3 hours before they handed us keys even though all our rooms were ready. In that time we may have seen 10 people in this very tired hotel.manager is confrontational rude and hostile . Go to Irma across street. Don’t waste your time.
Excellent 8.8
Pros: The staff are so amazing and accommodating. We arrived too early for check in and they stored our bags and gave us an area to change into beachwear. The breakfast every morning was delicious! In the 8 days we were here we only ate breakfast off property once. The rooms are clean with great views!
Cons: The beds are hard and the rooms could use a little deep cleaning, the curtains needed a good washing. But the bed linens were changed daily and clean. The dinner restaurant at the hotel was just ok. There are a lot of better food options very close.
Hotel Zihua Caracol - Zihuatanejo
Rated no. 11
8.1
Excellent 8.1
Based on 50 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.6
Facilities
10.0
Food
8.5
Location
8.8
Overall 7.7 Good
Based on 62 reviews
Cleanliness
7.9
Comfort
7.6
Facilities
10.0
Food
8.5
Location
8.8
Cleanliness
7.6
Comfort
7.4
Location
8.6
Services
7.1
Staff
8.3
Cleanliness
10.0
Facilities
10.0
Food
8.5
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
7.8
Location
9.0
Services
7.5
Staff
8.2
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
8.8
Staff
9.4
Cleanliness
7.5
Comfort
6.9
Location
8.8
Services
7.5
Staff
8.8
Cleanliness
9.2
Comfort
9.2
Location
8.3
Services
8.3
Staff
9.2

Okay 5.4
Pros: Spending time away from the hotel.
Cons: Did not like the facility; it looks outdated, the shower leaked to the restroom, the bed was lumpy and the hotel's amneties charge was exesive for what we got. Ran out of water and they did not replenish. There was a pile of feces going down the stairs to the beach, been here almost a week and it is still there. The air conditioner made a ticking noise.
Excellent 8.3
Pros: My stay was short but wonderfull
Cons: Location
Excellent 9.2
Pros: The staff are all friendly,hardworking and are very helpful.The rooms are very nice,the pool is awesome and the view is the best in Madera! Front desk manager,Gerardo,is a gentleman and offers local tips on dining and recreation.Overall,a most satisfying and felaxing stay.
Good 7.9
Pros: Great location on the beach. Nice pool to cool off in. Balconies are perfect to watch the sunsets.
Cons: Could do with some more pool recliners.
Hotel Casa Sun and Moon - Zihuatanejo
Rated no. 12
7.7
Good 7.7
Based on 62 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.4
Facilities
8.0
Location
8.6
Overall
8.0
Overall 7.6 Good
Based on 293 reviews
Cleanliness
7.6
Comfort
7.4
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.7
Comfort
7.4
Location
8.6
Services
7.3
Staff
8.3
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
7.3
Comfort
7.4
Location
8.7
Services
6.7
Staff
8.0
Cleanliness
7.6
Comfort
7.4
Location
8.4
Services
7.3
Staff
8.2
Cleanliness
7.7
Comfort
7.3
Location
8.4
Services
6.8
Staff
7.8
Cleanliness
7.5
Comfort
6.3
Location
8.1
Services
6.6
Staff
8.1

Good 7.0
Cons: Very run down condition of the room, a bit shabby
Excellent 10.0
Pros: Everything was within walking distance
Cons: N/A
Good 7.5
Pros: It was comfortable and close to the beach. I picked the Miramar because it did not have as many steps as the others nearby. My wife can’t do steps. We found out that we can go out the front and walk down the ramp to the beach. That worked the best for us. It had a beautiful beachfront walkway and it was near some nice restaurants. We had a nice stay.
Cons: Only two channels on the television. One counter beside the bed had tiny ants all over the place.
Excellent 10.0
Pros: The accessibility to the beach and the location
Excellent 8.0
Pros: Good central location
Cons: The room given was dark with no view to the garden as advertised and in need of some repair-maintenance.
Excellent 8.0
Pros: Great view on the beach and location to town..great boutique hotel with friendly staff
Cons: Noisy aircondioner and bed was uncomfortable.
Villas Miramar - Zihuatanejo
Rated no. 13
7.6
Good 7.6
Based on 293 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Catalina Beach Resort - Zihuatanejo
Rated no. 14
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Excellent 9.0
Pros: The staff is incredibly friendly and willing to give local recommendations. The views and breakfast are spectacular, the breakfast is a 3 course sitting which is on par or better than anything at other restaurants or similar hotels.
Cons: The rooms are a little dated when it comes to design and decor but very clean and well maintained.
Excellent 10.0
Pros: This is the best stay at a hotel I have ever had. The service was above and beyond every day. When we arrived we were told to treat this place as our home. This really was our home for a week. The entire staff was so helpful, attentive, and caring. We quickly became friends with the staff. They are the heart and soul here. This place is so much more than a hotel. It is a very personal experience where you are treated as the guests of honor. Plus the facility itself and the views are unbeatable. We can’t wait to come back and share this experience with friends!
Excellent 10.0
Pros: The rooms were big, well kept, comfortable beds, solid WiFi, amazing views, staff was very friendly and helpful.
Cons: N/a
Excellent 9.0
Pros: New nespresso coffee great!
Cons: Nothing...awesome place! But have stayed in best room before, this one 9 not 10!
Excellent 10.0
Pros: All the staff has gone the extra mile. Karley has been extra special to us and also Chai makes a wonderful drink. We will come back!
Cons: Can’t think of anything
Excellent 10.0
Pros: View location cleanliness service food made fresh to order
Cons: Need to take taxi everywhere unless you are fit in able to walk in negotiate steep steps up and down
Excellent 10.0
Pros: Lovely setting, great service. We were able to hang by the pool while waiting for our room since our flight came in the morning. Service got our breakfast delivered from nearby restaurant.
Excellent 10.0
Pros: The place was beautiful and we had a beautiful view. During the day or the evening - it was amazing. Our room was so spacious and the staff was very very attentive. To have such a great view meant it was a climb to the top or taxi rides. It just requires a little planning since the road and the town are not really accessible by foot. We highly recommend.
Tentaciones Hotel & Lounge Pool - Adults Only - Zihuatanejo
Rated no. 15
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

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