Overview

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Belle Epoque Hotel Victoria

Hauptstrasse 1, 3718 Kandersteg, Bern, Switzerland
+41 33 675 80 00

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+41 33 675 80 00

Overall guest ratings

8.1/10 Excellent
based on 215 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.3
  • 5.2

Good to know

  • Great view
  • Friendly atmosphere

Nearby

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    About

    Bring the kids when you stay at Belle Epoque Hotel Victoria in Kandersteg and they can enjoy the free kids' club. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool and a bar/lounge are other highlights, and rooms offer flat-screen TVs and premium bedding.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Bicycle hire
    • Game room
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Safe
    • Sauna
    • Playground
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Spa
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free parking
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 230 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Pool is mediocre."
    • 5.2 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.0 "Only 60% said rooms were clean enough."
      6.0 "For only 60%, the tv was ok."
    • 3.3 "Wellness & sports facilities were not very nice."
      4.0 "60% were unhappy with the sauna."
    • 1.3 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 119 reviews
    • 9.2 "Terrific location."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 4.6 "Rooms are not good."
      2.3 "77% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      0.5 "95% found problems with the furniture."

    Overall rating

    8.1 Excellent
    based on 59 reviews
    • 9.1 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 6.7 "Vibe was decent."
    • 6.0 "Pool is mediocre."
    • 5.5 "Rooms are ok."
    • 4.6 "Value below average."
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    Overall rating

    8.2 Excellent
    based on 50 reviews
    • 9.3 "Terrific location."
    • 8.4 "Great service."
    • 8.4 "Breakfast is good."
    • 5.6 "Rooms are ok."
    Good to know
    "Great view"
    "Friendly atmosphere"
    data provided by TrustYou

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