Overview

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Promenade Hotel Kota Kinabalu
Top City Hotel

4, Lorong Api Api 3, Api Api Centre, Kota Kinabalu 88000, Malaysia
+60 8826 5555

$68+

Overall guest ratings

8.0/10 Good
based on 2,311 reviews

Review highlights

  • 9.2
  • 9.2
  • 6.8
  • 5.8

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Placing you within a 15-minute drive of Sabah State Mosque and Likas Stadium, Promenade Hotel Kota Kinabalu offers an airport shuttle (available 24 hours) for MYR 15 per vehicle. Guests can indulge in massages, and Promenade Cafe, one of 2 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Babysitting or child care
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 2,311 reviews
    • 9.2 "Incredible bar."
      8.9 "Delicious alcoholic drinks, according to 89%."
      10.0 "100% thought beverage prices were a great value."
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "Wonderful beach."
    • 8.1 "Good value."
      8.6 "86% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      5.3 "Only 53% said the rooms were modern."
      5.6 "56% thought the bathroom was big enough."
      5.7 "57% thought the minibar was ok."
    • 5.8 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.6 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 3.8 "Pool is below average."
    • 2.4 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 693 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      9.0 "Easily accessible by car, said 90%."
    • 8.3 "Good value."
      8.9 "89% were happy with the price of the breakfast."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.3 "Good breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 6.4 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.5 "Only 55% said the rooms were modern."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 3.9 "Pool is below average."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 808 reviews
    • 9.4 "Incredible bar."
      9.1 "Delicious alcoholic drinks, according to 91%."
    • 8.7 "Location is great."
      9.5 "95% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
    • 8.2 "Good value."
      8.9 "89% were happy with the price of the breakfast."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "Good breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 6.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.5 "Only 55% said the rooms were modern."
      5.3 "Only 53% thought the shower was ok."
    • 6.6 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 3.4 "Pool is below average."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 346 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.2 "Good value."
    • 7.8 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.6 "Nice rooms."
      9.5 "95% thought the view was good."
    • 7.0 "Good breakfast."
    • 6.4 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
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    Overall rating

    7.9 Good
    based on 462 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.0 "High comfort."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 3.3 "Pool is below average."
    • 2.4 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou
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