Overview

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Hotel Ambassador

Zürichstraße 3, 6004 Lucerne, Luzern, Switzerland
+41 41 418 81 00

$129+

Overall guest ratings

8.2/10 Excellent
based on 375 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.1
  • 6.0

Good to know

  • Spacious rooms
  • Clean rooms
  • Near city centre

Nearby

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    About

    Hotel Ambassador offers a great location, putting you within just a 10-minute walk of Loewenplatz and Lucerne Town Hall. Guests looking for a bite to eat can check out Restaurant Lapin, which serves local cuisine. Other highlights include a garden, and rooms offer flat-screen TVs and minibars.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 375 reviews
    • 9.5 "Food is to die for."
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.5 "Easily accessible by car, said 75%."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.0 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 6.0 "Rooms are ok."
    • 3.4 "Bad amenities."
      2.5 "75% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 180 reviews
    • 9.6 "Food is to die for."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 5.5 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
    • 5.0 "Vibe was decent."
    • 3.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 183 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 6.2 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.9 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 3.3 "Bad amenities."
      2.6 "74% thought the building wasn't nice."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 11 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Clean rooms"
    "Near city centre"
    data provided by TrustYou

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