Overview

Hotel Ambassador
Top Family Hotel

Zürichstraße 3, 6004 Lucerne, Luzern, Switzerland
+41 41 418 81 00

$147+

Overall guest ratings

8.2/10 Excellent
based on 467 reviews

Review highlights

  • 9.5
  • 9.5
  • 9.3
  • 5.5

Good to know

  • Accessible parking
  • Near city centre

Nearby

    show all

    About

    Hotel Ambassador offers a great location, putting you within just a 10-minute walk of Loewenplatz and Lucerne Town Hall. Guests looking for a bite to eat can check out Restaurant Lapin, which serves local cuisine. Other highlights include a garden, and rooms offer flat-screen TVs and minibars.

    Less show all
    Hotels.com

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 467 reviews
    • 9.5 "Food is to die for."
    • 9.5 "Terrific location."
      7.2 "Great parking, according to 72%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.4 "94% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 6.0 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.5 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 4.2 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.9 Good
    based on 247 reviews
    • 9.6 "Food is to die for."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.1 "91% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 5.5 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 4.9 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.5 "Horrible vibe."
    View all review categories

    Overall rating

    8.3 Excellent
    based on 210 reviews
    • 9.6 "Terrific location."
      7.3 "Great parking, according to 73%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 6.3 "Average comfort."
    • 5.9 "Rooms are ok."
    • 4.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 9 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map