Traveller reviews
Overall rating
7.2
Good
Based on 9,859 reviews
Boarding
7.3
Comfort
7.1
Crew
8.0
Entertainment
7.0
Food
6.9
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LufthansaBest airline: Overall#2 in Germany
LufthansaBest airline: Most Carbon-Efficient Fleet | Domestic#4 in Europe
LufthansaBest airline: Most Carbon-Efficient Fleet | International#5 in US & Canada
LufthansaBest airline: Overall#2 in Germany
LufthansaBest airline: Most Carbon-Efficient Fleet | Domestic#4 in Europe
LufthansaBest airline: Most Carbon-Efficient Fleet | International#5 in US & Canada
LufthansaBest airline: Overall#2 in Germany
LufthansaBest airline: Most Carbon-Efficient Fleet | Domestic#4 in Europe
LufthansaBest airline: Most Carbon-Efficient Fleet | International#5 in US & Canada
Find cheap flights on Lufthansa
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Lufthansa information
| IATA code | LH |
|---|---|
| Routes | 633 |
| Top route | Frankfurt am Main to Berlin Brandenburg |
| Airports served | 206 |
| Top airport | Frankfurt am Main |
Recent reviews
Traveller rating
4838
1947
1208
1138
54
Find reviews that mention:
flight attendants
great flight
connecting flight
flight was cancelled
flight from frankfurt
crew was great
food was good
great service
flight entertainment
seats were comfortable
premium economy
leg room
business class
frankfurt airport
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10.0
Great service and better food than United
review from
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8.0
Very profesional
review from
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6.0
Lufhtansa app does not work well
review from
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6.0
No entertainment. Uncomfortable. 6 hour delay
review from
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2.0
Did not get seats reserved. 4 hour delay from austin to Grankfort. 6 hour delay from Grankfort to Crete. Food was not good. Check in agents not friendly.
review from
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2.0
see previous email
review from
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2.0
Because we didn't have the AirCanada app downloaded in time, they closed the boarding door. After a big scene, they opened the door to let us in. Then we had a long delay on the tarmac which caused us to miss our connecting flight in Toranto. The next flight was a day later and is a 5 hour flight because of the connections which should have only been only a 1 hour flight. Never using Kayak, Lufthansa or Air Canada again.
review from
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2.0
OMG! The 5/21/2022 flight was canceled after we were on board over 3 hours! NO AIR CANADA rep to help! No Air Canada gate to check in with. It was total chaos at the Lisbon airport. Trying to get out today, 5/22/2022, the Air Canada agent said we. needed a new Covid test, only to find out AFTER we paid 20EU, that it was NOT needed. They were not educated on the rules, even though they knew they were checking in people from the canceled flight. Totally UNACCEPTABLE! I will never fly Air Canada again, operated. Y Lufthansa. I plan to post on Facebook and Twitter how bad this was.
review from
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8.0
It was great
review from
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8.0
Everything was good,but founding gate was awfup
review from
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8.0
That was great
review from
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2.0
We missed our connecting flight because the plane was delayed twice. The connecting flight could not wait 30 minutes for us. Had to wait 15 hours in airport for another flight. Not happy..
review from
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4.0
This airline is so disorganized. Flight was delayed. Customer service nonexistence, and online check in dysfunctional.
review from
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10.0
The Lufthansa flights were great, but the booking process was horrible. They (Lufthansa) rescheduled my flight booking (with no explanation as to why), The new itinerary did not allow a long enough layover. So when the first leg was late I missed my next flight. They automatically rescheduled it, but tried to send me to a different destination. Told me that was OK because it was not far away. I had to insist on the original destination. The Lufthansa online check in process was terrible to navigate Your Priceline web site was unable to find my reservation when I clicked on "My tours". When I called for help, she found my reservation, but told me there was no way to add it to "My tours". What use is signing up for an account if it doesn't work?
review from
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8.0
The crew was very nice, 👍 We had it one food option.
review from
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2.0
Crew was rude, flight got delayed almost 5 hrs, no communication to passenger.
review from
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2.0
Still don’t have a flight and there is 300 people in line for customer service which is terrible slow
review from
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2.0
Flight got delayed for six hours
review from
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2.0
Connecting flights are delayed and there was no proper care
review from
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4.0
Seat broken, crew unkind
review from
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2.0
Flight delayed 50min
review from
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2.0
Flight delayed 50min
review from
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10.0
Great service great food and drink
review from
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10.0
Excellent ease of boarding even though It was delayed. Great crew and good food and drinks
review from
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10.0
Decent flight, no concerns
review from
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2.0
I was not able to board due to my cancelations and now they’re asking me to pay $900’dollars for the ticket to be rebooked.
review from
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10.0
Except constant choice of pasta and horrible salads, Lufthansa was excellent. Post Covid optimizations a savings don’t work so well. Understand company needs to survive.
review from
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6.0
The seats are not comfortable but there is a good space for the legs. Food was OK.
review from
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10.0
I flew Tourist priority, it was great. The Indian vegetarian food was delicious.
review from
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10.0
I flew in Tourist priority, it was great.
review from
Lufthansa FAQs
What is Lufthansa's carry-on size allowance?
Where does Lufthansa fly to?
What is Lufthansa’s primary hub?
How does KAYAK find such low prices on Lufthansa flights?
Flight status
Lufthansa route map
Top airports served by Lufthansa
- Frankfurt am Main Airport (FRA)
- Munich Franz Josef Strauss Airport (MUC)
- Berlin Brandenburg Airport (BER)
- Hamburg Airport (HAM)
- London Heathrow Airport (LHR)
- Duesseldorf Intl Airport (DUS)
- Barcelona-El Prat Airport (BCN)
- Paris Charles de Gaulle Airport (CDG)
- Hannover Airport (HAJ)
- Rome Fiumicino Airport (FCO)
- Stockholm Arlanda Airport (ARN)
- Brussels Bruxelles-National Airport (BRU)
- Madrid Barajas Airport (MAD)
- Oslo Gardermoen Airport (OSL)
- Budapest Ferenc Liszt Intl Airport (BUD)
Lufthansa contact information
- LH IATA code
- +61 1300 655 727 Call
- lufthansa.com Visit
Overview of Lufthansa
A premium carrier with a clear focus on hospitality and passenger comfort, Lufthansa became the first ever European airline to reach 5-star accreditation with Skytrax in 2017. With a highly respected recognition within the aviation industry, the German carrier joined a short list of superior airlines such as Qatar Airways, Singapore Airlines and EVA Air. In celebration of the achievement, they repainted two of their fleet with 5Starhansa lettering.
Growing to become one of the largest airline groups in the world, Lufthansa owns several subsidiaries, which include Brussels Airlines, Air Dolomiti, Austrian Airlines, Swiss International Air Lines, Lufthansa CityLine and Eurowings. In addition to these subsidiaries, which focus on flights within Central Europe, the airline offers services to more than 80 countries across the globe. This includes every inhabited continent other than Australia.
The airline has hubs in the major cities of both Frankfurt and Munich. These act as key links for the routes offered; however, a range of subsidiary hubs and Star Alliance hubs are also used. It was one of the founding members of the Star Alliance in 1997, which created a world focus alongside United Airlines, Thai Airway, Air Canada and Scandinavian Airlines. Codeshare agreements are in place with many members of the alliance as well as Cathay Pacific, Etihad Airways, Iran Air, and LATAM Brasil.
Lufthansa manages a combination of both Airbus and Boeing aircraft in its fleet. Short-to-medium range models like the A320 and A321 versions are preferred. Many of the aircraft are named after small German towns such as Sindelfingen, Langenhagen and Gummersbach.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.