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Best airline
Lufthansa (LH)

Best airline

No. 1 airline in Germany

What travellers say about Lufthansa

"The movie selection was great"

Best airline boarding
Lufthansa (LH)

Best airline boarding

No. 1 airline in Germany

What travellers say about Lufthansa

"Plenty of room in economy plus."

Best airline comfort
Lufthansa (LH)

Best airline comfort

No. 1 airline in Germany

What travellers say about Lufthansa

"The seats were comfortable ."

Best airline crew
Lufthansa (LH)

Best airline crew

No. 1 airline in Germany

What travellers say about Lufthansa

"Fairly comfortable, good cabin crew."

Best airline entertainment
Lufthansa (LH)

Best airline entertainment

No. 1 airline in Germany

What travellers say about Lufthansa

"The flight attendants were wonderful."

Best airline food
Lufthansa (LH)

Best airline food

No. 1 airline in Germany

What travellers say about Lufthansa

"It was an uneventful flight."

Best Baggage Service
Lufthansa (LH)

Best Baggage Service

No. 1 airline in Germany

What travellers say about Lufthansa

"Customer service is excellent ."

Best toilet facilities
Lufthansa (LH)

Best toilet facilities

No. 1 airline in Germany

What travellers say about Lufthansa

"entertainment was good ."

Find cheap flights on Lufthansa

Find cheap flights on Lufthansa

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Lufthansa information

IATA code LH
Routes 637
Top route Frankfurt am Main to Berlin Brandenburg
Airports served 209
Top airport Frankfurt am Main

Lufthansa traveller reviews

Pros

Cons

Traveller reviews

Overall rating

7.9 Good
Based on 27,755 reviews

Boarding
8.0

Comfort
7.8

Crew
8.4

Entertainment
7.7

Food
7.6

Recent reviews

Traveller rating

3985
2231
1350
591
751
Find reviews that mention:
business class
leg room
frankfurt airport
connecting flight
flight attendants
flight from frankfurt
short flight
premium economy
good food
entertainment options
crew was great
flight was delayed
great flight
great service
seats were comfortable
good entertainment
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Lufthansa

Lufthansa route map

Overview of Lufthansa

A premium carrier with a clear focus on hospitality and passenger comfort, Lufthansa became the first ever European airline to reach 5-star accreditation with Skytrax in 2017. With a highly respected recognition within the aviation industry, the German carrier joined a short list of superior airlines such as Qatar Airways, Singapore Airlines and EVA Air. In celebration of the achievement, they repainted two of their fleet with 5Starhansa lettering.

Growing to become one of the largest airline groups in the world, Lufthansa owns several subsidiaries, which include Brussels Airlines, Air Dolomiti, Austrian Airlines, Swiss International Air Lines, Lufthansa CityLine and Eurowings. In addition to these subsidiaries, which focus on flights within Central Europe, the airline offers services to more than 80 countries across the globe. This includes every inhabited continent other than Australia.

The airline has hubs in the major cities of both Frankfurt and Munich. These act as key links for the routes offered; however, a range of subsidiary hubs and Star Alliance hubs are also used. It was one of the founding members of the Star Alliance in 1997, which created a world focus alongside United Airlines, Thai Airway, Air Canada and Scandinavian Airlines. Codeshare agreements are in place with many members of the alliance as well as Cathay Pacific, Etihad Airways, Iran Air, and LATAM Brasil.

Lufthansa manages a combination of both Airbus and Boeing aircraft in its fleet. Short-to-medium range models like the A320 and A321 versions are preferred. Many of the aircraft are named after small German towns such as Sindelfingen, Langenhagen and Gummersbach.

Lufthansa Cancellation Policy

As the situation changes with coronavirus (COVID-19), Lufthansa will continually update its policies accordingly. Please contact Lufthansa directly for the latest information about cancellation fees. You can find the most up-to-date information on Lufthansa policies here: Lufthansa Travel Advisories & Policies
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
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