Overview

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Cool Palms Motel

4 Nebo Road, Mackay, QLD 4740, Australia
+61 749 575 477

$77+

Overall guest ratings

8.5/10 Excellent
based on 421 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.3
  • 6.9

Good to know

  • Clean hotel facilities
  • Near city centre
  • Friendly service

Nearby

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    About

    A great choice for a stay in Mackay, Cool Palms Motel is just 3.2 mi (5.2 km) from the airport. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Rooms feature bonuses like refrigerators and microwaves, along with flat-screen TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 428 reviews
    • 9.6 "Excellent value."
    • 9.4 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      10.0 "100% said the reception staff was great."
    • 9.3 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
    • 8.3 "Amenities are good."
      7.5 "75% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 7.9 "Good location."
      9.2 "City centre within easy reach, said 92%."
      8.2 "82% liked the proximity to shopping."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.5 "55% thought the kitchenette was ok."
      5.0 "For only 50%, the bathroom was ok."
      5.0 "For 50%, maintenance was acceptable."
      5.0 "Only 50% said the rooms were modern."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
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    Overall rating

    8.0 Good
    based on 192 reviews
    • 9.7 "Excellent value."
    • 9.6 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
    • 8.3 "Amenities are good."
      7.6 "76% thought the building was wonderful."
    • 8.0 "Location is great."
      9.3 "City centre within easy reach, said 93%."
    • 7.2 "Good cleanliness."
      7.0 "70% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    8.6 Excellent
    based on 141 reviews
    • 9.7 "Excellent value."
    • 9.4 "Internet works perfectly."
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.4 "Amenities are good."
    • 7.8 "Good location."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 6.3 "Vibe was decent."
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    Overall rating

    8.7 Excellent
    based on 94 reviews
    • 9.7 "Excellent value."
    • 9.6 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    Good to know
    "Clean hotel facilities"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

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