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Hotels near Manzanillo airport

Hotels near Manzanillo airport

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Manzanillo (ZLO) - Manzanillo, Colima, Mexico
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Best hotels near Manzanillo airport

Cleanliness
8.8
Comfort
8.5
Location
7.8
Services
8.2
Staff
8.9
Overall 8.5 Excellent
Based on 245 reviews
Cleanliness
8.8
Comfort
8.5
Location
7.8
Services
8.2
Staff
8.9
Cleanliness
8.9
Comfort
8.6
Location
7.9
Services
8.4
Staff
8.9
Cleanliness
8.7
Comfort
8.4
Location
7.3
Services
7.8
Staff
8.8
Cleanliness
8.6
Comfort
8.5
Location
8.0
Services
8.2
Staff
8.5
Cleanliness
8.8
Comfort
8.0
Location
7.7
Services
8.3
Staff
8.9
Cleanliness
8.6
Comfort
8.1
Location
7.2
Services
7.8
Staff
8.9

Mediocre 3.0
Pros: The place was alone
Cons: We kept receiving different price points from everyone and I added my card to pay with it, at the end I was like crazy looking for a bank to withdraw. I almost never carry cash
Okay 4.0
Pros: Clean pool, nice staff, spacious suite, good A/C.
Cons: Ants ALL over the room, bathroom, and bedding; Bed bugs in one of the pillows; Shower had lots of mold, and there was no toilet paper provided in the bathroom.
Excellent 9.0
Pros: The cleanness and how kind everyone was. A place with lots of potential.
Cons: The shower did not work well and the swimming pool was very dirty.
Okay 4.0
Pros: Location was off beaten path without amenities such as basic coffee in the morning. No restaurants close by. Luckily, taxis are cheap in Manzanillo. The pool was horribly dirty with green algea growing on the bottom. No swimming!! No bueno!
Okay 4.0
Pros: No coffee machine or glasses in the room... you got exactly what you paid for.... not much 6 channels on tv.... 2 towels found thrown on the bed....
Cons: No coffee machine or glasses in the room... you got exactly what you paid for.... not much 6 channels on tv.... 2 towels found thrown on the bed....
Hotel Parotas Manzanillo - Manzanillo
Rated no. 1
8.5
Excellent 8.5
Based on 245 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Food
10.0
Location
8.8
Overall 8.3 Excellent
Based on 717 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Food
10.0
Location
8.8
Cleanliness
8.3
Comfort
8.3
Location
8.8
Services
8.0
Staff
8.3
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.7
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.1
Staff
8.7
Cleanliness
8.2
Comfort
8.2
Location
8.7
Overall
8.0
Services
8.2
Cleanliness
7.7
Comfort
8.0
Location
8.4
Services
7.9
Staff
8.4

Good 7.0
Pros: beautiful architecture
Cons: food
Excellent 10.0
Pros: The view from the veranda (one of my favorites things) were spectacular, the room was very comfortable, clean and unexpected, the staff, wow, just great, they were just so nice and attentive, the water was warm both in the ocean (also calm) and in the pool ... It was one of my dreams come true. Can't wait to visit again!!!
Cons: We weren't there long enough!!! Wish that the coffee in the room was replaced every morning, nice to wake up with coffee in your hands and sit in the veranda, but other than that all was pretty much perfect...
Excellent 8.0
Pros: Nice pools, very good access to a quiet beach. Food was fine. Clean overall. A little improvements in maintenance are needed (simply because of use and the effects of salt).
Okay 5.0
Pros: We enjoyed breakfast at El Palmar and dinner on our last night at Los Delfines. Excellent service at both restaurants. We were able to dine at Legazpi as it has a dress code. I think dress codes are outdated, so not very happy about that. The fantastical architecture is inspiring. The terraces outside the door are beautiful and the view is simply stunning.
Cons: Rooms are outdated, smelly, moldy and toilet/sinks are clogged up. They need to be renovated pronto!
Good 6.0
Pros: Like that it was old style but it needs upgrades now. The location was private is good to have beach with public people coming throw.
Cons: The service sometimes where rude because I wanted to be at a family gathering and they were not allowing us even that were the same group. They will take long to attendant us too. They need to train there people to have better service.
Excellent 9.0
Pros: Location , View and all exclusive
Cons: Ac never seen to get cold Signing for everything ? All inclusive so why all the paper work Check out took half hour Wanted to sign up for rewards program but no one at front desk knew how ? I was in rewards program line ?
Mediocre 3.0
Pros: The pool but they close it at 8
Cons: Came here as a child w/ my family and it is definitely not what it used to be. The rooms smell like they haven¿t been used to aired out in quite a while. Nothing is walking distance and if you order out they wont let the person deliver to the lobby.
Excellent 8.0
Pros: Architecture
Cons: Rooms are old.
Poor 1.0
Pros: The view has great, but the rooms are very far from the lobby and resort area.
Cons: Horrible staff. The front desk were not very helpful and the waiters by the pool area were very rude. A waiter was the worst.
Excellent 10.0
Pros: The location the views and the architecture
Cons: Wish there was a jacuzzi
Las Hadas By Brisas - Manzanillo
Rated no. 2
8.3
Excellent 8.3
Based on 717 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
9.3
Location
8.8
Overall
8.0
Overall 8.3 Excellent
Based on 419 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
9.3
Location
8.8
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.0
Staff
8.5
Cleanliness
8.0
Comfort
4.0
Facilities
8.0
Location
6.0
Overall
4.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
8.6
Staff
8.8
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.1
Staff
8.8
Cleanliness
8.7
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.9
Services
8.9
Staff
8.6

Excellent 8.0
Pros: Nice.older hotel...most staff were very Good.. view is great and overall good experience....just don't expect luxury...basic acceptable hotel
Cons: It's time to start remodelling..outdated...somewhat dirty things because of age...pool looks like it's hasn't had a good scrubbing in years..as do all bathroom corners......food is acceptable, not great.
Excellent 9.0
Pros: beach
Cons: the night show
Excellent 8.0
Pros: Once you got passed the check in point everything was excellent service. We had a real bad experience at first and thought things were going to be bad. But like I said everything changed once we got passed the check in point. The waiters were excellent specially Jesus Garcia and his captain they have a great team at the restaurants and bars. Food was great one thing to keep in mind they have a different level of service the color of your bracelet will determine top shelf or room service etc.
Cons: The front desk check in was horrible no respect when they speak to you, no interest in servicing the customer they don’t have the patience to explain how things work or there schedules for time that you will be staying they just refer you to a QR code.
Excellent 9.0
Pros: The service and food are always outstanding! Daniel and Victor were great!
Cons: the pools were a bit dirty.
Good 7.0
Cons: Room smelled like mildew.
Good 7.0
Pros: excellent staff. Very nice hotel, nice clean rooms. Just nice. Very Covid 19 aware.
Cons: loose enforcement of adults only pool. Kids were often there with I assume parents who can't read or did not care. Missing tiles on some of the pools - for such a nice hotel they really should take care of that. One waiter person for the pool area, there really should be two. Bed was a touch too firm - but that can be a personal choice. The beach area was very small and rocky, but having been there before I knew that all ready.
Excellent 9.0
Pros: Mostly everything
Cons: All the staff was great . At the beach at the restaurants . The only bad experience I had was with rude staff at the Japanese restaurant , very uptight rude staff like I just didn’t pay 900 dollars to stay here for 2 nights . I ordered something additional from the menu and was scolded by the to waiter to hold on that if I didn’t see he was busy very rude . Then preceded to be ignored by staff for the rest of the time I was at the restaurant. . Really pissed me off .
Good 7.0
Pros: The facility itself.. pool. Many nice views
Cons: The food is not good!!! Buffet was cold and food made us sick. Not worth going right now. Not many activities available .
Poor 1.0
Pros: The resort was beautiful and most of the staff was very pleasant.
Cons: I called the resort ahead of time to asure my reservation included my children of 10 and 5 years at no extra fee. They told me they couldn’t help to contact booking. Booking said they were included. Turned out I had to pay $5000 pesos more for them
Okay 5.7
Pros: looks nice and clean
Cons: The receptionist at the premium section were like robots and not very friendly or sincere. We did not get out room until 3pm, fist time that has ever happen in all my travels. Food was tasteless
Excellent 10.0
Pros: Great staff
Excellent 8.0
Pros: Location is very good. The hotel is beautiful except for the restaurant.
Cons: The food at the restaurant was not great. It was just ok. Definitely overpriced. The bathroom was beautiful but the soap dispenser in the shower was broken, details like that made the hotel look like it's not been taken care of. Internet was not free.
Barceló Karmina - Manzanillo
Rated no. 3
8.3
Excellent 8.3
Based on 419 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
9.0
Location
8.8
Overall
9.3
Overall 8.1 Excellent
Based on 491 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
9.0
Location
8.8
Overall
9.3
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
8.0
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
8.1
Staff
8.4
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
7.9
Staff
8.3
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
7.8
Staff
8.1
Cleanliness
7.5
Comfort
7.5
Location
8.3
Services
6.5
Staff
8.0
Cleanliness
8.1
Comfort
8.1
Location
8.4
Services
7.6
Staff
8.0

Okay 5.0
Cons: Food at buffet was bad I even got sick after eating for 2 days and I had requested a spa for 2 and never got a text on time or location not even at check-in Good
Mediocre 2.0
Pros: property was nice from the outside has a great view from top floors looking over the ocean.
Cons: Very disappointed with the resort staff most of them were not friendly. Food was ok but the servers at the buffet were very rude and pushy, no customers service skills. Rooms were not cleaned every day and to make things worst we found Cockroaches in our room.
Good 6.0
Pros: 1) all inclusive ( you don’t need to pay for the restaurant) 2) tv, furniture, air conditioner and personal bathroom 3) delicious view from the balcony 4) desserts were tasty 5) Italian restaurant 6) every evening concerts 7) big parking
Cons: 1) they don’t have internet, but we used our phones, mobile internet was good-4G 2) huge queue to eat. must come to the opening for breakfast and lunch and dinner 3) the variety of dishes is small, only 2-3 types of juice, they mixed leftover meat from the previous day with freshly cooked 4) the pool bar only starts working at 11 am 5) constant activity and presenter with a microphone near the pool - very noisy, impossible to rest in your room with the ocean view. 6) the music also very noisy, I couldn’t hear the person near me 7) poor room cleaning - when we checked in, there were other people's panties on the top shelf. during our stay there was cleaning, but the panties remained there. 8) to sign up for a restaurant for dinner, you have to stand in a separate queue, you cannot do this at the reception, and only sign up for the evening of the next day
Good 7.0
Pros: The location was great, the food was okay, but the best part was that I absolutely loved falling asleep to the waves at night.
Cons: It wasn’t the right type of property for me, but that doesn’t necessarily mean it’s bad. It’s very family oriented and because of that, a bit noisy throughout the day, which doesn’t really allow for relaxation. I think that the resort nearby is a far better fit for me, but would come back just to spend the night so I could fall asleep to the sound of the waves.
Okay 4.0
Pros: Location
Cons: Maintenance on hotel
Excellent 8.0
Pros: The location, the pool, the shows, the bed, the tv, the view all were very good.
Cons: When I go to an all incluse I want good food, and here the food wasnt good at all, sometimes it feld cold. Another problem its the lack of free internet, I think you could pay for internet but its only in the lobby.
Excellent 9.6
Affordable and great location
Excellent 9.4
Pros: Loved the staff! There was not one staff member who failed to acknowledge us every time with a pleasant smile. I especially enjoyed the water aerobics. After each session we were given a temple massage by the instructors.
Cons: We could only think of 2 things that would have made our stay more enjoyable. The first one was all the birds and their droppings in the open restaurant. That's a tough one cuz we enjoyed sitting out there. Probably the our biggest concern were the waiters in the ala carte restaurant. Compared to the waiters in the other restaurant they were very slow and not as attentive. Both times we were there, they failed to bring us our second drink order.
Tesoro Manzanillo - Manzanillo
Rated no. 4
8.1
Excellent 8.1
Based on 491 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.3
Location
9.0
Services
7.8
Staff
8.8
Overall 8.2 Excellent
Based on 58 reviews
Cleanliness
8.4
Comfort
8.3
Location
9.0
Services
7.8
Staff
8.8
Cleanliness
8.3
Comfort
8.3
Location
8.9
Services
7.9
Staff
8.8
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
7.8
Staff
9.0
Cleanliness
8.5
Comfort
8.0
Location
9.5
Services
8.0
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
7.5
Staff
10.0
Cleanliness
10.0
Comfort
8.1
Location
9.4
Services
8.1
Staff
10.0

Excellent 9.6
Pros: Food, and the facilities
Mediocre 3.3
Pros: Aquatic activities during the day and view from our balcony! That's all!
Cons: People were rude from the beginning to end very few of your employees were pleasant! Bathrooms from toilet to sink and tub were broke! Keys to our room never worked! I would go to lobby and everyone would be in a bad mood a rude! Toilet got clogged at least 2 times a day had to call several times to get that fixed cause one call was never enough! Everything in room was broken! We were suppose to get refills in our fridge of water and soda and that never happen! Our rooms never got cleaned they would only do beds and floor not even sweep it was always dirty! And to top it off All my three children got food poisoning and that was by far the worse experience of our lifes! Will never go back!
Sierra Mar At Tesoro Manzanillo - Manzanillo
Rated no. 5
8.2
Excellent 8.2
Based on 58 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.5
Facilities
6.0
Location
8.7
Overall
2.0
Overall 8.2 Excellent
Based on 30 reviews
Cleanliness
8.3
Comfort
8.5
Facilities
6.0
Location
8.7
Overall
2.0
Cleanliness
8.3
Comfort
8.8
Location
7.9
Services
7.9
Staff
7.9
Cleanliness
6.0
Comfort
2.0
Facilities
6.0
Location
8.0
Overall
2.0
Cleanliness
8.1
Comfort
8.3
Location
8.6
Services
7.4
Staff
8.8
Cleanliness
9.4
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.5
Services
9.5
Staff
10.0

Excellent 9.0
Pros: We are Americans that have retired in Mexico and enjoy going to different beach towns. This was an excellent choice and we will definitely return. The location can’t be beat. The town of manzanillo is very hot and humid this time of year but Once you got on the patio/pool and could feel that ocean breeze the heat and humidity disappeared. The room is oceanfront, water in pool and ocean was like bath water. A/C was freezing. Room was clean with fresh paint . Delicious dinner on the beach. Tasty free breakfast ordering off menu( no nasty buffets). Don’t leave without getting a massage by the pool. 50 minutes for 350p👌👌
Cons: Few things in the room didn’t work. I’m sure if we stayed more than one night they would fix them promptly. Jets in tub would not come on, sliding doors wouldn’t lock but no concerns as we were on the second floor and used the remote controlled hurricane shutter to block out the nighttime lights outside so no safety concerns. There was a chain lock on the front door but it was broken. Door handle did lock so no biggie
Excellent 8.0
Pros: Breakfast was excellent. We ordered off the menu with a wide variety of options. We also enjoyed the sound of the ocean waves each night.
Good 7.5
Pros: Service, in general and for room service was excellent. Staff very helpful.
Cons: Jacuzzi did not work. No internet in room although add says " in all areas" Bathroom door would not stay closed. Parking is tight and I was asked to move car twice. Restaurant was very hot.The long thin patio pool needs a railing to stop people from falling off, if sitting on the edge our getting in or out. Problems before arriving processing my credit card. Took two phone calls to clear up problem.
Okay 5.0
Pros: Vista great. Staff very friendly
Cons: Low water pressure. Toilet seat didn’t stay up. Food was mediocre Pool was very hard to get out of. Needs steps and hand rail
Okay 4.0
Pros: Hotel was throwing a party that went on until 2:30AM. One could not sleep as a result of how loud it was. I complained at the front desk multiple times to no avail. That destroyed what would have been a nice stay. Prime location by the beach but the blatant disregard of the hotel on the guests being able to sleep ruined everything. Will never come back. Also terrible parking.
Mar Celeste - Manzanillo
Rated no. 6
8.2
Excellent 8.2
Based on 30 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Location
8.8
Services
7.5
Staff
8.2
Overall 8.0 Excellent
Based on 90 reviews
Cleanliness
7.9
Comfort
7.8
Location
8.8
Services
7.5
Staff
8.2
Cleanliness
7.8
Comfort
7.7
Location
8.8
Services
7.5
Staff
8.4
Cleanliness
8.0
Comfort
7.9
Location
9.0
Services
7.7
Staff
8.2
Cleanliness
8.4
Comfort
7.7
Location
8.2
Services
7.5
Staff
7.5
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
7.5
Cleanliness
7.9
Comfort
7.4
Location
9.1
Services
7.5
Staff
8.0

Good 7.0
Pros: Short walk to beach. Friendly staff. Clean and spacious.
Cons: Only a spoon in the cupboard to eat with. Not much else for utensils. Wifi only worked near the front door of room (not 2nd bedroom).
Excellent 8.0
Pros: Helpful personnel. Clean and secure. Good breakfast at the hotel just beside. On The beach just a couple minutes walk away, they release turtles to the sea every night from july to december.
Cons: The view from the window is Walmart. The description or more like the pictures of the hotel might give you a little different idea of the hotel.
Okay 5.8
Pros: Not available. Relatively easy to find, signage could be better.
Cons: Better signage
Hotel Pez Vela - Manzanillo
Rated no. 7
8.0
Excellent 8.0
Based on 90 reviews
Details
Reviews

Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Overall 8.8 Excellent
Based on 2 reviews
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0

Excellent 8.0
Pros: Nice pool, beach area, lovely views, stairs kind of fun of you don't mind them.
Cons: Isolated, mosquitoes, kind of neurotic about borrowing beach towels.
Excellent 9.6
Pros: Beautiful views. Great location. Unique hillside architecture. Great value. Good exercise.
Cons: That I couldn't stay longer.
Dolphin Cove Inn - Manzanillo
Rated no. 8
8.8
Excellent 8.8
Based on 2 reviews
Details
Reviews

Cleanliness
6.8
Comfort
6.9
Location
8.2
Services
6.8
Staff
7.9
Overall 7.3 Good
Based on 108 reviews
Cleanliness
6.8
Comfort
6.9
Location
8.2
Services
6.8
Staff
7.9
Cleanliness
6.4
Comfort
6.6
Location
8.2
Services
6.6
Staff
7.7
Cleanliness
7.3
Comfort
7.2
Location
8.5
Services
7.3
Staff
8.0
Cleanliness
6.5
Comfort
6.8
Location
7.8
Services
5.8
Staff
8.0
Cleanliness
8.2
Comfort
7.9
Location
7.5
Services
7.1
Staff
8.9
Cleanliness
5.9
Comfort
6.8
Location
7.5
Services
5.7
Staff
7.5

Excellent 8.0
Pros: nice and clean
Good 7.0
Pros: Layout of the premises .excellent pool and restaurant
Cons: We downgraded to a lower level because of no elevator . otherwise could have had a superior suite
Okay 5.0
Pros: Bertha who managed the place & staff were lovely. Nice restaurant Portofino across the pool deck. Location.
Cons: It was obviously once upon a time a wonderful hotel but has not been kept up or updated. The pool didn’t look clean. No lounge chairs. Was just a place to sleep. Needs cleaning & updating badly. It’s unfortunate because it has great bones and a great location but it is not cared for.
Mediocre 3.0
Pros: The location is good if you want to visit friends in Club Santiago or if you want to be close to the beautiful Boquita beach. The Ristorante Portofino, located on the premises but a separate business, serves excellent food.
Cons: We should have taken all the negative reviews seriously and stayed away. Since I don't like being too negative, I will simply say that there are no redeeming factors here other than that this hotel is the only one in or near Club Santiago, if that is where you want to be. It feels like an abandoned carcass of a place and is impossible to keep clean. There is construction going on but it is truly beyond any hope of restoration!
Good 7.9
Pros: The staff was very nice, polite, helpful. The rooms were very clean and the beds very comfortable. The food at the restaurant was very good very convenient to have that at the hotel for when its needed.
Cons: The only issue was one of the rooms that I was given I did not like the location, it was noise and a bit dark going to the room. There was also a smell i could not figure out were it was coming from. The place can use a little updating.
Good 6.7
Pros: The room rate per night are really good in relation to the quality. It looks old and even it is clean, it does look like.
Cons: The hotel is mot adecuate for people with movility problems
Okay 5.8
Pros: nice bed, easy access (if you have a car), and a really good restaurant around the corner (semi-pricey though).
Cons: Rundown facilities. Sanitarian installations obsolete! Leaking water both from toilet and through shower door. Nowhere to hang a wet towel! And the maid left the clean towels right on the toilet seat with the lit open! With my ten years in Mexico, I've never seen that before. Scrambling furniture from other rooms as well as very noisy when toilets from other rooms were flushed. Broken mosquito net. In all not worth the price.
Manzanillo Tenisol Club - Manzanillo
Rated no. 9
7.3
Good 7.3
Based on 108 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Hostal Olas Altas - Manzanillo
Rated no. 10
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Bungalows Alcaraz - Manzanillo
Rated no. 11
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.1
Comfort
7.0
Location
7.9
Services
6.4
Staff
7.7
Overall 6.6 Good
Based on 88 reviews
Cleanliness
7.1
Comfort
7.0
Location
7.9
Services
6.4
Staff
7.7
Cleanliness
6.8
Comfort
6.6
Location
8.0
Services
6.2
Staff
7.6
Cleanliness
8.0
Comfort
7.7
Location
8.0
Services
7.3
Staff
8.5
Cleanliness
5.0
Comfort
5.0
Location
6.5
Services
4.5
Staff
4.5
Cleanliness
6.5
Comfort
6.9
Location
8.1
Services
5.8
Staff
7.3
Cleanliness
6.4
Comfort
6.1
Location
7.6
Services
5.6
Staff
7.4

Poor 1.0
Pros: Views by the pool
Cons: Almost everything....hotel is old and badly maintained....Very different from what booking.com advertised in website
Okay 5.0
Pros: Location
Cons: 😡We made the reservation and when we arrived they asked us to pay 15% more because “there was an error on the page” and they needed that payment to respect the reservation 😮
Mediocre 3.0
Pros: The view is very good AC works Location is good
Cons: Place is abandoned and in decline, falling to pieces, frankly depressing. The doors and windows don't have any kind of security, locks don't work, just a ridiculous small chain that keeps them closed but with the wind, they open. No hot water in the shower No security staff, unsafe place, people can get thru directly from the street. Bed hard as rock. No wifi as advertised, only in front desk and restaurant. No safety box. Pool over Chlorinated Lack of lighting, missing and inoperative bulbs. Employees don't care about customer service.
Poor 1.0
Pros: The view is nice
Cons: AC did not work No hot water Mini fridge in room did not work at all the employees don’t care to fix anything. Too many stairs No elevator other than for employees No wifi
Hotel Plaza Tucanes - Manzanillo
Rated no. 12
6.6
Good 6.6
Based on 88 reviews
Details
Reviews

Cleanliness
6.6
Comfort
6.3
Facilities
6.6
Location
7.3
Overall
8.0
Overall 6.5 Good
Based on 516 reviews
Cleanliness
6.6
Comfort
6.3
Facilities
6.6
Location
7.3
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
6.0
Overall
7.0
Cleanliness
6.5
Comfort
6.2
Location
7.2
Services
6.2
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.9
Comfort
6.7
Location
7.5
Services
6.4
Staff
7.7
Cleanliness
6.7
Comfort
6.6
Location
7.5
Services
6.3
Staff
7.5
Cleanliness
6.3
Comfort
5.9
Location
7.1
Services
5.7
Staff
7.1
Cleanliness
5.4
Comfort
5.8
Location
7.1
Services
5.4
Staff
6.7

Poor 1.0
Pros: Pool area
Cons: No towels in Room. Air conditioning not working. Waited a long time (45 min) to taken to our room. Checking was at 4pm. We were there at 4pm at assigned time but told us we had already missed most meals that we should’ve been there at 12.
Excellent 10.0
Pros: Space and activities
Cons: Room needs upgrades, for example, the bathroom door lock wasn’t working, very uncomfortable to keep yelling “l’m here” so nobody opens the door while using the toilet....😩😩😩
Mediocre 2.0
Pros: The staff is was nice and welcoming.
Cons: The facility is in bad shape. Very old hotel that needs a lot of work. Air conditioning did not work in our room and the front desk was notified but noting was done about it.
Excellent 8.0
Pros: I was a good location to go with children. The food was good, really liked the ceviche served during lunch time. I liked that they had pools with different depths to meet everyone’s needs.
Cons: Unfortunately, the alcoholic beverages weren’t the best.
Good 7.0
Pros: The people and the place all very courteous
Cons: I did not like the food the 4 days was all the same, pork and chicken nothing else
Mediocre 3.0
Pros: The servers were very caring and sweet. I enjoyed the performers that put on a show and were hosting activities.
Cons: First the hotel charged us extra when they were not supposed to and on top of that the front desk lady named Laura treated me very poorly. Then the room that was assigned to me was not cleaned, the room smelled terrible, and the toilet was leaking that caused water to reach the room. Which we had to clean up and they only supplied the towels that we used to clean up. They also overcharge people.
Okay 5.0
Pros: Facility needs an upgrade more pools for kids maybe
Poor 1.0
Cons: The valet attendant very rude they scratch my car on both side of it very unprofessional
Gran Festivall Resort - Manzanillo
Rated no. 13
6.5
Good 6.5
Based on 516 reviews
Details
Reviews

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