Overview

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Hotel Neptuno Gran Canaria
Top Luxury Hotel

Avenida Alféreces Provisionales, 29, 35100 Maspalomas, Canary Islands, Spain
+34 928 777 492

$127+

Overall guest ratings

8.5/10 Excellent
based on 1,208 reviews

Review highlights

  • 9.3
  • 9.0
  • 9.0
  • 6.9

Good to know

  • Great menu
  • Clean rooms
  • Friendly service
  • Professional service

Nearby

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    About

    Enjoy your visit to San Bartolome de Tirajana with a stay at Hotel Neptuno Gran Canaria. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, aromatherapy, or Ayurvedic treatments. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer balconies and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Adults only
    • Laundry facilities
    • Spa
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,208 reviews
    • 9.3 "Internet works perfectly."
      8.9 "89% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      8.9 "89% found the restaurant service to be one of the best."
      9.4 "94% were happy with the shuttle service."
    • 9.0 "Terrific location."
      7.8 "78% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Breakfast is good."
    • 7.6 "Tasty food."
      7.6 "76% loved the menu selection."
      7.8 "78% loved the dining experience."
      7.1 "Yummy desserts, said 71%."
      7.8 "78% enjoyed the fish/seafood dishes."
      8.4 "84% thought the dining area was clean."
      10.0 "Salads were tasty, according to 100%."
      9.2 "92% enjoyed the pork dishes."
      7.1 "71% were happy with the price."
    • 6.9 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.5 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
      6.1 "Only 61% thought the air conditioning was adequate."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.1 "69% didn't like the fitness area."
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    Overall rating

    8.6 Excellent
    based on 930 reviews
    • 9.4 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.2 "Terrific location."
      7.8 "78% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      8.8 "Great parking, according to 88%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent breakfast."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.9 "89% found the restaurant service to be one of the best."
      9.5 "95% were happy with the shuttle service."
    • 8.8 "Bar is amazing."
      9.9 "Delicious alcoholic drinks, according to 99%."
      9.5 "95% thought beverage prices were a great value."
    • 6.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
      5.4 "For only 54%, the noise level was all right."
      6.5 "Only 65% thought the air conditioning was adequate."
    • 4.0 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    based on 36 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
    • 8.1 "Food is delicious."
    • 7.3 "Nice rooms."
    • 6.4 "Average comfort."

    Overall rating

    8.6 Excellent
    based on 241 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      8.7 "87% found the restaurant service to be one of the best."
    • 9.2 "Terrific location."
      8.0 "80% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
    • 9.0 "Internet works perfectly."
      8.6 "86% said the wifi quality was great."
    • 8.8 "Breakfast is good."
    • 8.6 "Bar is amazing."
    • 6.7 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.0 "70% didn't like the fitness area."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great menu"
    "Clean rooms"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    good food
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