Overview

Prices are in Australian Dollars. close

Pullman Zamzam Makkah

Central Area Ajyad, Mecca 21955, Saudi Arabia
+966 125 715 555

$190+

Overall guest ratings

7.6/10 Good
based on 14,243 reviews

Review highlights

  • 8.4
  • 8.2
  • 4.3
  • 4.3

Good to know

  • Great reception
  • Wonderful sightseeing

Nearby

    show all

    About

    For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

    Less More
    accorhotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 14,243 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
    • 8.2 "Food is delicious."
      7.6 "Yummy desserts, said 76%."
      7.9 "79% were happy with the price."
    • 7.7 "Good service."
      7.7 "77% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 7.6 "Good breakfast."
      9.5 "95% were happy with the price of the breakfast."
    • 4.3 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      3.9 "61% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      3.9 "61% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      1.4 "86% criticized the small bathroom."
      3.8 "62% were unsatisfied with the kitchenette."
      1.7 "83% thought the tv was sub-standard."
    • 2.8 "Horrible vibe."
      3.3 "Unfriendly atmosphere, according to 67%."
      1.0 "90% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    based on 1,994 reviews
    • 8.1 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.4 "Tasty food."
    • 6.9 "Service is ok."
      5.8 "Housekeeping was ok, according to 58%."
      5.6 "Only 56% thought the service was professional."
    • 4.0 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.5 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      3.9 "61% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.5 "85% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
    • 2.6 "Horrible vibe."
      3.0 "Unfriendly atmosphere, according to 70%."
      1.0 "90% criticized the unstylish hotel."
    • 1.9 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.2 Good
    based on 11,251 reviews
    • 8.4 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 5.9 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 3.0 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
      1.1 "89% criticized the small bathroom."
    • 2.8 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 2.6 "Awful rooms."
      0.7 "93% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
      1.3 "Air conditioning was criticized by 87%."
      1.1 "89% criticized the small bathroom."
      3.6 "64% were unsatisfied with the kitchenette."
      1.6 "84% thought the tv was sub-standard."
      2.1 "79% had problems with the shower."
      1.8 "82% were disappointed with the minibar."
    • 2.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      2.8 "Unfriendly atmosphere, according to 72%."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 2.0 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 997 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.0 "Good service."
      5.5 "Only 55% thought the service was professional."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.5 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      1.1 "89% found problems with the furniture."
      1.2 "88% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
    • 2.9 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    Good to know
    "Great reception"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close