Overview

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Pullman Zamzam Makkah

Central Area Ajyad, Mecca 21955, Saudi Arabia
+966 125 715 555

$188+

Overall guest ratings

7.6/10 Good
based on 14,593 reviews

Review highlights

  • 8.4
  • 7.1
  • 3.8
  • 3.8

Good to know

  • Wonderful sightseeing

Nearby

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    About

    For Umrah & Hajj, Pullman ZamZam Makkah greets the pilgrims who enjoy the magnificent view of the holy Kaaba and Masjid Haram mosque. Amidst the grandeur of the Abraj Al Bait complex, 1,315 spacious suites and deluxe rooms offer in-room audio of prayer services at Masjid al-Haram. Savour international cuisines in all-day dining restaurants, grab-and-go from Tea lounge, or order in-room dining 24 hours a day. The hotel envelops you in an atmosphere of spirituality for a memorable experience.

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    accorhotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Airport shuttle
    • ATM on-site
    • Business centre
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    based on 14,593 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 7.1 "Tasty food."
    • 7.1 "Good breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 7.0 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.3 "Management was excellent, said 83%."
      7.9 "79% found the restaurant service to be one of the best."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 3.8 "Rooms are not good."
      3.3 "67% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      0.9 "91% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      1.5 "Air conditioning was criticized by 85%."
      1.2 "88% criticized the small bathroom."
      2.6 "74% were unsatisfied with the kitchenette."
      1.4 "86% thought the tv was sub-standard."
    • 3.7 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      3.2 "Unclean dining area, according to 68%."
    • 2.3 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      2.4 "Unfriendly atmosphere, according to 76%."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    based on 1,897 reviews
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 6.4 "Service is ok."
      6.6 "66% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 3.6 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 3.6 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      4.0 "60% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.4 "86% said the bathroom was dirty."
      0.2 "98% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
    • 2.3 "Horrible vibe."
      2.3 "Unfriendly atmosphere, according to 77%."
      0.9 "91% criticized the unstylish hotel."
    • 2.0 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 11,820 reviews
    • 8.2 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 7.2 "Good breakfast."
    • 5.5 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 3.2 "Quite uncomfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
      1.0 "90% criticized the small bathroom."
    • 2.7 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 2.6 "Awful rooms."
      2.2 "78% said rooms were dirty."
      0.7 "93% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      0.2 "98% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      1.0 "90% criticized the small bathroom."
      1.4 "86% thought the tv was sub-standard."
    • 2.1 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.1 "Unfriendly atmosphere, according to 79%."
      3.6 "For 64%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    based on 875 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 3.6 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.9 "91% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
      0.2 "98% thought they were poorly maintained."
    • 3.4 "Not very clean."
      3.1 "69% said rooms were dirty."
    • 2.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Good to know
    "Wonderful sightseeing"
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