Overview

Prices are in Australian Dollars. close

Swissotel Makkah

Al Bait Complex, Mecca 21955, Saudi Arabia
+966 125 718 000

$179+

Overall guest ratings

7.9/10 Good
based on 16,371 reviews

Review highlights

  • 8.3
  • 7.1
  • 4.9
  • 3.3

Good to know

  • Wonderful sightseeing

Nearby

    show all

    About

    Being part of the luxurious Abraj El Bait Complex, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts Chargeable Wi-Fi and 2 restaurants. All modern accommodation at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.

    Less More
    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 16,371 reviews
    • 8.3 "Breakfast is good."
    • 7.1 "Good location."
      9.3 "93% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      8.0 "80% enjoyed the restaurants & bars nearby."
      7.3 "Easily accessible by car, said 73%."
      7.9 "79% thought parking was inexpensive."
    • 6.6 "Service is ok."
      6.3 "Only 63% thought the service was professional."
      5.3 "53% found the room service acceptable."
      5.6 "Only 56% were satisfied with the booking process."
      6.3 "Only 63% found the restaurant service to be good."
    • 4.9 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.4 "76% said rooms were small."
      0.0 "100% criticized the small bathroom."
      1.2 "88% thought they were poorly maintained."
      1.7 "83% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      0.6 "94% thought the tv was sub-standard."
      1.3 "Air conditioning was criticized by 87%."
      1.8 "82% were disappointed with the minibar."
    • 3.3 "Value below average."
      2.9 "71% thought it was overpriced."
      2.0 "The price was too high for 80%."
    • 2.9 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
    • 0.0 "Beach is unacceptable."
      0.0 "Beach sports facilities are not good, thought 100%."
    View all review categories

    Overall rating

    7.9 Good
    based on 6,384 reviews
    • 8.7 "Breakfast is good."
    • 6.4 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      5.3 "53% found the room service acceptable."
    • 6.4 "Location is acceptable."
    • 5.0 "Rooms are ok."
      1.4 "86% complained about the bathroom."
      3.2 "68% said rooms were small."
      0.0 "100% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 3.2 "Terrible value."
      2.7 "73% thought it was overpriced."
      1.8 "The price was too high for 82%."
    • 2.8 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      3.0 "70% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    based on 8,840 reviews
    • 7.9 "Good breakfast."
    • 6.6 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.3 "53% found the room service acceptable."
      5.8 "Only 58% were satisfied with the booking process."
    • 6.6 "Location is acceptable."
      6.8 "Reasonably accessible by car, said 68%."
    • 4.9 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.4 "86% complained about the bathroom."
      0.0 "100% criticized the small bathroom."
      1.7 "83% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      0.6 "94% thought the tv was sub-standard."
    • 3.2 "Terrible value."
      2.7 "73% thought it was overpriced."
    • 2.8 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 1,145 reviews
    • 8.2 "Breakfast is good."
    • 7.7 "Good location."
      9.4 "94% liked the proximity to sightseeing."
    • 6.1 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 5.1 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
    • 3.3 "Value below average."
      2.7 "73% thought it was overpriced."
    • 2.7 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
      2.7 "73% thought it was overpriced."
    View all review categories
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Photos
    Map

    Map

    Close