Overview

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The Heron Portico

41848 Milimani Road, Nairobi 00100, Kenya
+254 202 720 740

$93+

Overall guest ratings

7.9/10 Good
based on 319 reviews

Review highlights

  • 8.8
  • 8.6
  • 6.6
  • 2.9

Good to know

  • Friendly atmosphere
  • Friendly service
  • Near city centre

Nearby

    show all

    About

    A great choice for a stay in Nairobi, The Heron Portico is just 4.3 mi (7 km) from the airport. Guests can indulge in spa services, and BASHASHA, one of 3 restaurants, serves light fare. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and flat-screen TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 319 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      8.0 "Management was excellent, said 80%."
    • 8.6 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      5.0 "For only 50%, the noise level was all right."
    • 6.5 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.6 "For only 66%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      6.7 "Only 67% said rooms were clean enough."
      6.8 "Only 68% thought the shower was ok."
    • 6.0 "Breakfast is mediocre."
    • 2.9 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."

    Overall rating

    7.9 Good
    based on 108 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 6.5 "Vibe was decent."
    • 6.4 "Breakfast is mediocre."

    Overall rating

    7.2 Good
    based on 31 reviews
    • 8.7 "Great service."
    • 8.6 "Location is great."
    • 8.1 "Food is delicious."
    • 6.2 "Rooms are ok."
    • 6.1 "Average comfort."

    Overall rating

    7.8 Good
    based on 41 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."

    Overall rating

    8.1 Excellent
    based on 137 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 6.7 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.9 "Only 69% thought the shower was ok."
    • 6.0 "Breakfast is mediocre."
    • 2.7 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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