Noord hotels near Paseo Herencia Mall

Cons: The hotel could’ve acknowledge our concern about construction and use of power tools early in the morning on the hall right behind our room and where our beds were. Not the way we wanted to wake up.

Cons: Expensive - everything is pricey. Right next to the Ritz Carlton so I guess should have expected that. Farther from most of the Palm Beach restaurants and shops than most of the other "high rise" hotels. They are walkable but it's a longer walk. Some of the staff were very pleasant, but others had attitude - you can tell who appreciates tourists and who doesn't

Cons: System for renting cabanas and palapas was a pain. We found it much easier to just rent an umbrella on the beach. There wasn't 24 hour room service but that isn't really a big issue.

Cons: Wish we could have stayed longer

Cons: If is late and you need water for your room they do not send you water in to the room . Yo have to go to the lobby to purchased a bottle of water. For a 5 star hotel is a litle bit dissapoinment . The should have this kind of service .

Cons: Prices for Breakfast are high but there are several very close alternatives including on the beach. Recently raised the prices for beach palapas by over 60% so the range is $49-$67 per day - though you can still get a free one on the back of the beach ( limited number -first come first served basis) “ I’m a Diamond member - and they moved to the resort credit instead of breakfast but the $12.50 per day is not sufficient.

Cons: service during breakfast/lunch

Cons: The food at the two hotel restaurants was just OK.

Cons: too much wind

Cons: We waited a while for our luggage and no rules were implemented for holding chairs at the pool or palapas at the beach so we often didn't get one.

Cons: I didn't like the hotel as an overall. The beach front view was a partial view (they all are) unless you paid for a suite. That was a huge bummer for me. I paid the extra money to see the beach but had to look OVER the palm trees to see some ocean. The food was HORRIBLE. So bad that on my last night I left the hotel to pay for dinner because I was so sick and tired of th horrible food. For an all inclusive, this is a huge let down. There are much better hotels on ththe island with much better food than the occidental. Wifi: their "free wifi" is only in the lobby and you only get one hour. I had 30 people staying at various hotels and I desperately needed to communicate with all of them to arrange tours etc so I ended up paying an extra 70 dollars to have wifi in my room for the week. Then, it was spotty at best. I had to restart my phone over and over again just to get it to work. (I have an iPhone 6plus, not an old phone by any means) When we checked in, they gave me and my husband honeymoon t shirts, but then gave us a room with two twin beds. This is after they went to check on the room! This is my honeymoon, and you knew it was, but you put is in different beds??? So we had to switch rooms To an even worse view. It was frustrating. The Riu next door was so much better last year. Better food and better views. Same money. I would stay there over occidental any day.

Cons: Food selection could have been better.

Cons: Fire alarm sounding all night. Shower leaked into hallway.

Cons: Pillows a bit thin but minor thing

Cons: The pool closed at 7pm daily, which was very strange to me, I've never stayed anywhere that the pool closed so early every night, and most resorts let their pool stay open 24 hours. And due to the alcohol being free there isn't a huge selection of brands to choose from, but it was still a great place.