Car hire in Old Town North of Truman (Key West)
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Cheap car hire in Old Town North of Truman (Key West)
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Old Town North of Truman (Key West) car hire reviews and directory
Enterprise Rent-A-Car
6.6
Okay
23 reviewsCleanliness
7.0
Comfort
7.5
Pick-up/Drop-off
6.5
Value for money
6.5
One location in Old Town North of Truman
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Reviews
8.0 Very Good
Feb 2024
4.0 Mediocre
Feb 2021
Pros:
Reserved a full size sedan in Key West. Only available was a compact. Had no choice and told it was an upgrade. Could not debate as that was the only car available. I took out collision when reserved with Kayak which also covered 2nd driver. I was told that would not give me coverage and second driver had additional charge. I ended up paying twice the amount I locked in on with my reservation. Very disappointed in Enterprise.2.0 Poor
Nov 2020
Pros:
NothingCons:
Everything4.0 Mediocre
Oct 2020
Pros:
I first was given a car that I as a female driving 100 plus miles fid not fill safe it. I called and the representative handled it well, however was a very different story when I went to pick up the exchange. they did have a car but refused to exchange it. I told him I wasnt driving the car so to give me options. He said to wait around for an hour and he would have a few. I did, that the whole time not in rep acknowledged I was there or how much time I still had to wait. at about the 1.5 mark he exchanged my key and sent to the parking lot to find the car.Cons:
customer care is all the brick and mortar store have to set themselves apart as everything is moving quickly to having items shipped. The service given was unacceptable but helped me to realize that in my own store I could do better. Shame on the company that doesn't take a few risk now and again or absorb the cost the service their clients with excellence. one of the employees at enterprise was lying and it isn't my job to figure out if it was the rep at the location or the rep on the phone. I would like to rely on the integrity of the company and its staff. This is the first time this has happened but it only tajes once to put a stain on an otherwise clean reputation. Now should I rent again I will not have the same trust not confidence as I had before. I am hoping that moving forward I’ll be able to find a car from another agency8.0 Very Good
Aug 2020
Pros:
Great car and nice counter staff.Cons:
The car smelled of cigarette smoke.10.0 Wonderful
June 2023
National
2.0
Poor
1 reviewCleanliness
2.0
Comfort
6.0
Pick-up/Drop-off
2.0
Value for money
2.0
One location in Old Town North of Truman
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Reviews
2.0 Poor
Jan 2021
Pros:
The car was niceCons:
We had a reservation for 9AM to drive from Key West to Miami. The car was not ready for us to drive away until noon!! When we checked in, the attendant said the car would be ready in an hour, but really took three hours. By the time we left there were 150 people in line waiting to check in to pick up their rental. Airplanes continued to arrive throughout the period with people expecting to pick up a car and continue their journey. Airport security was having a fit trying to make people maintain social distance when the airport physically did not contain enough space to allow 150 people in line waiting and people arriving claiming their bags on the baggage carousel to maintain distinace. The entire problem was caused by National, Enterprise, Alamo car rental mismanagement and inability to think outside the box. In fact, I watched two employees show up to work then disappear when having to confront unhappy customers looking for an explanation for why they couldn’t get their car.Ace
5.7
Fair
No reviews available
One location in Old Town North of Truman
Economy Rent a Car
5.6
Fair
No reviews available
One location in Old Town North of Truman
Sunnycars
No score available yet
2 locations in Old Town North of Truman
Ace Rental Cars
No score available yet
One location in Old Town North of Truman
Free2Move
No score available yet
One location in Old Town North of Truman
VIPCars Recommendation
No score available yet
One location in Old Town North of Truman
When to book a rental car in Old Town North of Truman, Key West
Top tips for renting a car in Old Town North of Truman, Key West
- If you’re looking to save money and don’t mind renting a car in another neighborhood in Key West, look for deals in New Town, where daily prices are around $98/day.
FAQs about hiring a car in Old Town North of Truman (Key West)
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