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Hotels near Omaha Eppley Airfield Airport

Hotels near Omaha Eppley Airfield Airport

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Eppley Airfield (OMA) - Omaha, NE, United States
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Best hotels near Omaha Eppley Airfield Airport

Cleanliness
9.4
Comfort
9.3
Facilities
9.5
Location
9.3
Overall
9.5
Overall 8.9 Excellent
Based on 134 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
9.5
Location
9.3
Overall
9.5
Cleanliness
9.4
Comfort
9.5
Location
9.3
Services
9.6
Staff
9.3
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
9.0
Staff
9.2
Cleanliness
9.6
Comfort
9.7
Facilities
10.0
Location
9.8
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Facilities
10.0
Location
9.6
Overall
10.0
Cleanliness
9.4
Comfort
8.8
Location
9.4
Services
9.4
Staff
8.4

Good 7.0
Cons: parking
Excellent 8.0
Cons: I chose this Hotel for the out side pool. We arrived and the pool was closed. Very sad
Excellent 10.0
Pros: everything
Cons: I couldn't find anything to complaint about!
Excellent 10.0
Pros: How convenient it was to the event we were attending.
Excellent 8.0
Pros: Nice spacious room, great service, no hassle check in.
Cons: Traffic noise was fairly bothersome throughout the night.
Good 6.0
Cons: The room hadn't been swept or vacuumed for some time. There was dirt, hair, stains on the towels and pillow case.
Good 6.0
Pros: Location
Cons: House keeping knocked on our door and then tried to open it at 930am to ask when we would be checking out.
Excellent 10.0
Pros: We enjoyed the view over downtown from our room
Cons: Due to covid the elevators were a bit of a hassle and we had to sign up for time in the pool
Excellent 10.0
Pros: The staff was incredible!
Cons: No
Excellent 10.0
Pros: The staff members were very friendly.
Excellent 8.0
Pros: The view was great! And the hotel decor was very lovely.
Cons: The floor was a little dirty. It turned my socks colors.
Omaha Marriott Downtown at the Capitol District - Omaha
Rated no. 1
8.9
Excellent 8.9
Based on 134 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
9.2
Overall
7.8
Overall 8.8 Excellent
Based on 272 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.7
Location
9.2
Overall
7.8
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
10.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
9.0
Location
9.3
Services
8.6
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
6.8
Cleanliness
9.1
Comfort
9.0
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
9.3
Comfort
9.8
Facilities
10.0
Location
9.4
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Facilities
9.6
Location
9.3
Overall
9.2
Cleanliness
9.2
Comfort
10.0
Location
9.6
Services
8.8
Staff
9.6

Excellent 9.0
Pros: The property was located close to everything downtown and the old market.
Excellent 8.0
Pros: The hotel was very clean and the front desk crew was very accommodating. Rooms were clean and spacious.
Cons: For the $13 parking, it was terrible. I got back to the hotel at 10pm the first evening, and there were only 3 spots left. 2 of them weren't usable because the spaces were so small. I had to fold mirrors in just to fit in a spot, then hoped I didn't walk out to any damage in the morning.
Excellent 10.0
Pros: The location and the view.
Okay 5.0
Pros: It was well located, and the room was nice and big.
Cons: The traffic noise was terrible.
Excellent 9.0
Pros: Good location, I just walked to the downtown old market. Room was good, clean and comfortable bed. Staff was nice and helpful.
Cons: Only one thing I didn't like, but happens in many hotels; the sound of the mini fridge is bothersome at night when everything else is silent
Excellent 10.0
Pros: Staff was very accommodating to our needs
Excellent 10.0
Pros: Location was perfect for us. We went to concert at CHI and only had to walk one block, which was awesome. We are from out of town and didn’t want to drive in traffic and was a short walk. Our room was very nice and clean.
Cons: It was a week night and by the time the concert was over it was about 11:30. We were hungry and no place had kitchens open to get something to eat. Wished that our hotel could have provided something. Even just appetizers would have been appreciated.
Excellent 10.0
Pros: Best 3 star, perfect overnight stay
Good 7.0
Pros: Location and Staff
Cons: Our room wasn¿t as clean as I would like. The patio door didn¿t close properly and there were some bugs in the room. The door not closing also made the room pretty humid.
Excellent 9.0
Pros: location and the staff.
Cons: had to wait over 30 minutes to get picked up at the airport by the airport shuttle.
Excellent 10.0
Pros: This was the perfect location to stay at to go to the Old Market Area, see the First National's Spirit of Nebraska's Wilderness, Pioneer Courage Park and the Omaha Zoo. The hotel was very clean, pride in work staff & a nice place for an overnight stay.
Cons: There is a daily additional fee for parking.
Good 7.0
Pros: Quiet
Excellent 10.0
Pros: room and cleanness
Cons: size
Excellent 9.0
Pros: Nice location. Liked the layout of the lobby; the elevators were right by the entrance so you didn't have to walk through the hotel to get to the elevators. We were very pleased with our room and the floor to ceiling window gave us a nice view.
Cons: No shuttle service to downtown bars/restaurants; shuttle only runs to the airport.
Good 6.0
Pros: The location was very convenient. The room was okay but very small. A microwave or small breakfast would be nice to have in the room. Parking is very tight.
Cons: Parking, food, size of room.
Excellent 10.0
Pros: Location was great. Staff very friendly.
Cons: No
Poor 1.0
Pros: The night manager, the room, the cleanliness was good. Subsequently, there was gunshots in the parking lot when we arrived as frightened guest and night manager she offered for us to come into the hotel for safety and a on the hotel early check in,
Cons: Which was brought to an end because of I guess a lack of communication with the night and day manager who eventually put us out of the hotel on the day we were supposed to check in. As I tried to explain to her what happened she was not trying to hear me.
Excellent 9.0
Pros: The staff was really nice
Cons: There were crumbs inside the sofa bed like it hadn¿t been cleaned out since the last time it was used
Excellent 8.0
Pros: Location near downtown and cost.
Cons: I would have loved having a light breakfast included.
Excellent 10.0
Pros: The staff was incredibly welcoming, restaurant wonderful, and the room very clean and comfortable.
Cons: No
Mediocre 2.0
Pros: Location to venue Staff was very courteous
Cons: Handicapped room No hot water No shampoo, soap, etc in room No mirror over ¿sink¿ (not a lavatory) to shave with No wash cloths or face towels in room Told check in attendant that I did not have a car. Was charged for parking anyway.
Good 6.0
Pros: Great location, quick elevators, clean hotel with a comfortable bed and climate control.
Cons: Renovation to the main entrance makes it difficult to enter. Bathroom hardware needs updates.
Good 7.0
Pros: The room was great!
Cons: I didn't like the hidden charges for parking and data.
Okay 5.4
Pros: Room was nice and bed was comfortable
Cons: Our room was not available at 9:30pm and were told it’d be another 30 minutes. They didn’t call when the room was available and finally checked in at 10:15pm. Parking was very limited and we ended up in a bank parking lot across the street.
Okay 5.0
Pros: Location, location and location!!
Cons: N/A
Good 7.0
Pros: Location and cleanliness of room.
Cons: Did not agree with the fact that parking was a separate fee. The lot was only for people staying there so why did they have to charge $13 additional to park for the night? Guests should be allowed one vehicle at least for free parking.
Excellent 9.4
Pros: Very nice and personable front desk person (Jo Falcon).
Good 6.0
Pros: The location was downtown but had enough parking in their overflow lot.
Cons: -Parking instructions/cost unclear -Trash from previous guest left in room -Shower faucet handle fell off when turning -Bathtub had hardened lime buildup
Okay 4.5
Pros: Central location
Cons: Everything else ... I should have known we were in for more misery when I found out their FREE SHUTTLE stops running at 11pm (we were arriving at the airport at 11:30pm), so we had to bounce for a $24 cab (plus tip) ride to go a couple miles (10 minutes). When I questioned the operating times, their customer service agent's response was "take a cab", not "sorry". We were also told that the FREE SHUTTLE would take us anywhere we wanted to go "between 6AM and 11PM", but when we asked for a ride to the conference we were attending a couple miles away we were told "sorry, that's too far, we only cover a 1 mile radius". I thought our room last year was small, but this one was even smaller. We were told that we were getting a "larger guest room", but you could not even sit on the toilet without closing the door first, that's how small the bathroom was. I would hate to see the "smaller guest room", but maybe I did ... it had a bunch of towels and soap in it. They did not have Fox Sports on cable (42 channels ... wow!), so we could not even watch Game 1 and 2 of the MLB ALCS in our room. The carpet in the room was also stained and the wallpaper in the bathroom very obviously dated ... UNSAT! This will have been the last time we stayed at a Marriott, in Omaha or anywhere else for that matter. If you read this Marriott, go ahead and close our Rewards accounts, we will not be using them. They did extend a late checkout and gave us a lift to the airport, although they refused to make an appointment, making us wait out front in the cold until the bus returned at an unknown time from a previous trip. These were the only things that saved them from a 1 Bomb rating and a spot on my dreaded WALL OF SHAME. CombatCritic Downgrades Courtyard Marriott Downtown Omaha - Old Market To 2 Bombs Out Of 10 ... More Bombs Are Better ... BOOAH Marriott!
Excellent 10.0
Pros: Room, friendly staff
Cons: I liked everything
Excellent 8.8
Pros: The room we had, had very high ceilings making the room feel so large. Very comfortable bedding and perfect for a few friends to stay for a night on the town.
Cons: The room we got had huge windows and was a corner suite it was a little bright in the morning for a couple of girls with handovers, even with the black out curtains shut,
Excellent 10.0
Pros: Steve Skelly is very customer oriented, and loves the property he manages. He used his expertise to solve a problem I had with another company. Many thanks! Ask him for an historic tour of the original entrance. AAA++++++
Excellent 10.0
Pros: Loved the location!!
Excellent 10.0
Pros: The staff was wonderful!
Courtyard by Marriott Omaha Downtown - Omaha
Rated no. 2
8.8
Excellent 8.8
Based on 272 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.1
Facilities
9.4
Location
8.8
Overall
9.2
Overall 8.7 Excellent
Based on 257 reviews
Cleanliness
8.9
Comfort
9.1
Facilities
9.4
Location
8.8
Overall
9.2
Cleanliness
8.3
Comfort
8.6
Location
8.5
Services
8.3
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.8
Comfort
8.5
Facilities
9.0
Location
9.2
Overall
9.0
Cleanliness
9.1
Comfort
9.3
Location
8.9
Services
9.0
Staff
9.2
Cleanliness
9.3
Comfort
9.5
Location
9.0
Services
8.9
Staff
9.2
Cleanliness
9.2
Comfort
9.4
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.1
Comfort
9.5
Location
8.8
Services
8.8
Staff
8.9

Poor 1.0
Pros: Location
Cons: Hotel rooms, furniture, breakfast
Excellent 9.0
Pros: The only reason we stay here is because it has a kitchen!
Cons: Parking downtown.
Excellent 10.0
Pros: Easy access to airport, good location. Exemplary staff went above and beyond to return a necklace I’d accidentally left during my stay.
Excellent 9.0
Pros: Everyone was nice
Cons: The parking
Excellent 8.0
Pros: I liked how close it was to downtown and good restaurants. very convenient.
Cons: I chose to use the parking ramp to park my vehicle versus valet. It was in a public ramp which isn’t strictly just for hotel guests.
Excellent 10.0
Pros: It was cool how it took an old building and remade it into a hotel.
Excellent 9.0
Pros: Great staff, clean large room and great price!
Cons: Went to dinner in Old Market and was a bit scared walking back to hotel at night.
Excellent 10.0
Pros: Room amenities
Cons: Parking fees
Excellent 10.0
Pros: Loved the historic feel and the suite layout. The bed was very comfortable to. Great breakfast as well.
Good 7.0
Pros: The room was nice and had a good kitchen.
Cons: Noisy. We heard fire truck or police sirens both nights and didn¿t seem like the windows provided much insulation.
Excellent 9.0
Pros: Great adaptation of an older building into a modern hotel. Great location. Good breakfast selection. Generous laundry facilities.
Cons: Found the parking inconvenient. I did not fully understand the validation process. Did not feel like it was explained well enough¿I was given a lot of information right at check-in, so I missed the details.
Excellent 10.0
Right downtown with free shuttle to and from the airport or ok’d market!
Excellent 9.0
Pros: Beautiful building! Check in was easy, rooms were very clean ( & I check to make sure). It was nice to have a kitchen in the room and enough space for all 6 of us. The breakfast was wonderful. Parking was in a garage next door ($10 over night).
Excellent 8.0
Pros: The room was wonderful. Great to have internet TV, kitchen and living room. Convenient location for TD Ameritrade Park.
Cons: I showed up at 4 pm and my room was not ready for another 30 minutes.
Excellent 9.0
Pros: Super clean, great space. Centrally located
Cons: No
Excellent 10.0
Pros: Staff were very helpful and nice
Excellent 8.8
Staff courteous and helpful.
Poor 1.0
Pros: Wonderful, beautiful place to stay. I'd live there! Very courteous and helpful staff. Highly recommend.
Excellent 10.0
Pros: Everything!!!
Excellent 10.0
Pros: Clean modern friendly
Cons: Parking fee
Residence Inn by Marriott Omaha Downtown/Old Market Area - Omaha
Rated no. 3
8.7
Excellent 8.7
Based on 257 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Location
9.0
Overall
9.2
Overall 8.6 Excellent
Based on 460 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
9.1
Location
9.0
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
9.0
Services
8.6
Staff
9.0
Cleanliness
9.3
Comfort
9.2
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Facilities
8.0
Location
9.1
Overall
8.0
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
9.2
Staff
9.1

Good 7.0
Pros: The beds were very comfortable. The room was clean.
Cons: It took almost half an hour of me standing there with my kiddos before the desk lady was ready to check me in and the someone butted in front of me and the desk lady did nothing about it and checked the new lady in first instead of me. The breakfast could have used a bit more variety. The elevator was quite creaky at times and it made me a little uneasy
Excellent 10.0
Pros: The hotel was very clean and staff was friendly and helpful. Breakfast had a large variety of foods including healthier options. The room was comfortable and modern. Parking was convenient.
Mediocre 2.0
Cons: We couldn’t get the one side of the closet door open. It was broken & propped up against the closet. We were going to ignore that & got ready for bed. When we went to adjust the room temperature, we found moldy spores sticking up on the unit. So, we got dressed, went to the front desk & checked out.
Excellent 8.0
Pros: Room was very clean. Loved the walk-in shower. Staff was friendly. Lobby was clean grounds are well kept. I didnt get to have breakfast because if having surgery this morning, however husband said it was good.
Cons: We had king size bed. Bed was firm which we like but I feel it was an old bed as you could feel some lumps. Woke up with a backache. This is the first that this has happened to me at a Hampton Inn; which they are my go to place to stay. Pillows were ok, not my favorite.
Excellent 10.0
Pros: It was comfortable and clean.
Cons: The $341 dollar charge to my card. I stayed 2 nights at 77.80. But the staff charged me 155.40 for one night stay. That caused a lot of issues that I had to call the bank to release the funds back to my account.
Excellent 8.0
Cons: the hot tub b was not hot… felt like old bath water.
Excellent 9.0
Pros: the room and hotel seemed very clean and well kept. The room seemed like it was well attended and very clean. The front desk staff were friendly, welcoming and helpful. The airport shuttle was a lifesaver and the driver was kind and friendly. The hotel is very pleasant and well located to the airport. I left too early for breakfast but they offered me coffee, at 5am. The room was very large; we had 2 queen beds! The hallways were spacious and well lit.
Cons: the mattress was not so comfortable and I never like the setup of the comforter wrapped with two sheets.
Poor 1.0
Pros: at best or most, it was convenient
Cons: only one elevator, overcharged for the stay, charged the wrong person
Excellent 9.0
Pros: It's close to where we needed to be, staff people were helpful and friendly.
Cons: No
Excellent 10.0
Pros: Location. The hotel has great facilities and look really clean.
Excellent 10.0
Pros: Location , staff,and cleanliness !
Good 6.0
Pros: The people at the front desk were friendly & helpful. It was clean & quiet.
Cons: The juice was out at breakfast and not a lot of options. The handle fell off the knob in the shower.
Excellent 9.0
Pros: Spacious room; well appointed; close parking; many close restaurants
Cons: Used to having hot breakfast at Hampton inn; still only providing Continental breakfast
Good 6.0
Pros: Rooms were very nice
Cons: They are using Covid as an excuse not to serve an actual breakfast. Also, you have to pay for parking in their own private lot.
Good 6.0
Pros: Everything was clean.
Cons: We had a room next to the highway that was loud. Hard water in the shower. No hot breakfast. $10 a night for parking.
Okay 5.0
Pros: Great location, clean.
Cons: Staff (one particular person) very rude when we asked for addl bedding after only giving us one bed for 4 people and wanted to charge us for a second bed (we had reservations for 4). Took 4 tries to get info requested. The rest of the staff was kind.
Excellent 10.0
Pros: I loved the size of the room and the kitchenette.
Cons: No
Excellent 9.0
Pros: Location was a big plus. The staff was very pleasant and courteous. It was during the start of the pandemic so things changed quickly.
Cons: There was a little confusion among the staff as the pandemic began to make news in the area. Could have communicated with the guest a bit more other than that it was great.
Excellent 10.0
Pros: Clean and very nice
Cons: nothing at all
Mediocre 3.0
Pros: I was glad it was open during the pandemic
Cons: My room was dirty, trash was not emptied & TV's were too small.
Excellent 10.0
Pros: Location, cleanliness, staff
Cons: Really busy in the pool. Out of anybody's control
Excellent 10.0
Pros: Very clean, the rooms were pretty standard and the breakfast was excellent! Very friendly and helpful staff with a wonderful shuttle system.
Excellent 10.0
Pros: Local paper. Hot tub.
Cons: Nothing special breakfast. Need to add salsa and fresh fruit
Okay 4.0
Pros: The Location and closeness to the airport.
Cons: This is the worse Hampton I have ever stayed in. At4:00am, coffee pot not working. I tried to take a shower, the faucet head would not switch to shower.They did not come in to empty the waste basket or replace the used towels after the first night, and
Poor 1.0
Pros: Location was ideal for the concert we attended. we were able to walk there and back without any issues.
Cons: From 1:30 am until 3:30 am we listened to people screaming at the top of their lungs at each other. There were two women in the hallway in front of the elevator being obnoxious. We finally called the front desk at 3:30 am for something to be done.
Good 7.0
Cons: There were water pipes or something above or in the walls somewhere that were loud and annoying while trying to relax and sleep. They would make noise what seemed like every 30 seconds
Good 7.0
Pros: Shuttle service was great and quick for when we wanted to go to Old Market and Century Link Center for our concert. They even picked us up!
Good 7.0
Pros: Good clean hotel. Not dirty or dated. Good breakfast.
Cons: First room given smelled like smoke, but they quickly gave us a new room and it smelled fine.
Okay 4.0
Cons: Water pressure was horrible No place for hanging clothes No dresser No managers reception or cookies like used to be at hotel 4:00 check in and 11:00 check out Thin walls Can make reservation for shuttle but still wait 25 min
Good 6.0
Pros: Comfortable, good breakfast
Cons: NO BATHTUB!!! Don't care for showers
Mediocre 2.0
Pros: Great room!
Cons: Didn't get the rooms that we reserved! We were lied to. Will never stay there again.
Okay 5.0
Pros: Location
Cons: Our Control wasn't working called took them an hour and 15 minutes to come to the room by that time somehow it was fixed.
Good 7.0
Cons: Room, beds in particular, were filthy. Many long hairs in EVERY BED and stained bedsheets and pillow cases. Not what I expected from Hampton Inn.
Excellent 10.0
Pros: Everything especially the staff they were wonderful!
Excellent 10.0
Pros: The hotel staff was very friendly! The front desk clerk was very generous and upgraded us to a suite. Very clean rooms, comfortable beds. Great location- we walked to Blatt's bar (which I highly recommend!). They do have a shuttle that will take you to the Old Market and airport. Would definitely stay again!
Excellent 9.3
Pros: Very relaxing environment and shuttle was very helpful dropping off and picking up at all the museums, events and activities going on close to the Hampton.
Cons: Was thinking that the room came with a mini frig for the small children's milk and fruit. Had some issues with room scheduled and reserved back in January of 2014 for a July 2014 Friday afternoon evening and Saturday evening family reunion events. Having staff double book the room and late preparation setup for the fifty plus family members.
Hampton Inn & Suites Omaha-Downtown - Omaha
Rated no. 4
8.6
Excellent 8.6
Based on 460 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.0
Overall
5.3
Overall 8.8 Excellent
Based on 63 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.0
Overall
5.3
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.6
Staff
10.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
6.0
Cleanliness
8.9
Comfort
9.0
Location
8.6
Services
8.8
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.0
Facilities
6.0
Location
9.0
Overall
5.0
Cleanliness
8.5
Comfort
8.8
Location
8.3
Services
8.3
Staff
8.3

Excellent 9.0
Pros: Clean, comfortable rooms. Perfect location for morning flights from Omaha as Perkins is right across the parking lot for hot food in COVID times. Staff is friendly and helpful.
Cons: Really nothing to not like. Perfect for my one night stay.
Okay 5.0
Pros: The staff worked hard to resolve our issues. Both ladies were friendly and knowledgeable and tried to help us.
Cons: Had to ask for face towels and was given two. We use@8 a day. Our room was unsecured because The key fob did not work. We came to town on family matters and couldn’t wait for someone to come fix the door and the hinge that didn’t work. They offered another room but didn’t have time to move and miss the reason we came to town for. We came back that evening and it was fixed. Worriedly about my 5 lb dog the whole time.
Excellent 9.0
Pros: Close to the airport and Perkins for my morning and late night flights. CJ who checked us in Sunday night was excellent. She put us in a king suite at no additional fee when booking.com dropped the room change ball. Both times I’ve stayed the staff has been excellent. Cheerful and efficient check in and checkout.
Excellent 10.0
Pros: The room was very nice and clean. I was surprised to have a mini kitchen but it was clean with updated appliances. The bed was perfect. I also enjoyed the free shuttle from the airport. Great place. I would stay again.
Excellent 10.0
Pros: It had a kitchenette in the room and a full size fridge and a 2 burner stove. This was great after a long day of shopping and wanted just something small for dinner. Very clean room!
Cons: No ice machine
Excellent 9.0
Pros: Very clean
Cons: Needs remolding
Excellent 10.0
Pros: I don’t want to write an addy. Kmmm
Cons: Nothjng
Excellent 8.0
Pros: I like the cleanliness of room. Perkins just a walk across the parking lot. The kitchenette was very convenient.
Cons: Had to change rooms.
Good 6.0
Pros: Super comfy
Cons: It was very loud in the morning
Excellent 10.0
Pros: Hotel employee was the best! Hotel had messed up our reservation and she went above and beyond and got us a King Sized Suite with no extra charge!
Cons: No
Mediocre 2.8
Cons: I stayed there solely for the shuttle to the airport. And the shuttle left without me. Before 5. I will never stay there again.
Okay 5.7
Pros: Staff was very helpful.
Cons: Penalty charges to leave early even with 2 day advance notice. Room was not fully furnished, 1 desk chair only until we complained.
Excellent 8.6
Pros: The bed was so comfortable- slept well and did not want to get up
Cons: No pool! Did not realize that they didn't have a pool. My kids were so disappointed!!
Candlewood Suites Omaha Airport - Omaha
Rated no. 5
8.8
Excellent 8.8
Based on 63 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.7
Facilities
8.7
Location
8.6
Overall
8.0
Overall 8.5 Excellent
Based on 196 reviews
Cleanliness
9.0
Comfort
8.7
Facilities
8.7
Location
8.6
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
9.0
Cleanliness
9.0
Comfort
8.7
Location
9.0
Services
8.5
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Staff
6.0
Cleanliness
9.2
Comfort
9.0
Location
8.4
Services
8.5
Staff
9.1
Cleanliness
8.6
Comfort
8.1
Location
8.4
Services
8.3
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.4
Comfort
8.1
Location
8.1
Services
7.2
Staff
8.4

Poor 1.0
Pros: Close to where I was working
Cons: My room was very close to old railroad tracks. Every morning at 4 am trucks started crossing the tracks making terrible noise. To say the least I did not get much sleep.
Excellent 8.0
Pros: Breakfast
Cons: In the past, they have always provided transportation to the Orpheum. I called the hotel snd was told it would not be a problem. When we asked for our ride, the very unfriendly front clerk made it clear they would not.
Excellent 8.0
Pros: The location and convenience were great. The room was comfortable and met my needs.
Cons: There was not enough parking for the first night we stayed.
Excellent 10.0
Pros: The receptionist  made our day! She was kind, efficient and helped us even though we had trouble with a second party description of the room. Also, it was the first time I have had a bed made in a hotel in over a year. Such a nice surprise.
Cons: The pool was a little small, but comfortable sitting area around and beautiful sitting area outside.
Excellent 10.0
Pros: I just like the idea of putting a tv remote in a plastic cover for hygiene..hoping the cover is disposable. Great hygienic move not seen in other hotels. Keep up the good work.
Cons: N/A
Okay 5.0
Pros: Inside the room
Cons: Not Clean
Okay 4.0
Pros: Hotel lobby was very nice
Cons: Breakfast was very limited, not refilled. Hot tub did not work.
Excellent 8.0
Pros: Location and Staff
Cons: Wish closer to food and walking, but nice overall and suited out needs. I'd stay again.
Okay 5.0
Pros: Location
Cons: Location
Excellent 10.0
Pros: customer service
Cons: love it
Excellent 9.0
Pros: Close to the old market.
Cons: The smell when I walked in to the room. It was a bit strong. Maybe some thing more relaxing, like a spa.
Good 6.0
Pros: it was fairly quiet
Cons: the breakfast was scarce. not good. terrible coffee.
Okay 5.7
Cons: TV did not work and after calling, no one fixed it.
Excellent 10.0
Pros: The hotel was very clean and the staff were very helpful and kind.
Cons: Despite having signs up about respecting quiet time, it was quite loud in the middle of the night (multiple nights). My room was also right above the entrance to hotel. That could be the issue.
Excellent 10.0
Pros: This was our last hotel on our 12 day trip to the Dakotas. It was by far the nicest, cleanest hotel we stayed in. Breakfast was great. Bed really comfortable.
Cons: Nothing.
Excellent 10.0
Pros: Very clean and great location.
Excellent 10.0
Pros: Nice room and breakfast. Really enjoyed my stay.
Cons: Parking was sometimes a challenge. Full parking lot.
Excellent 10.0
Pros: Amazing hotel. Front desk even helped me uncork my wine bottle. 10/10 stars
Cons: Everything was perfect
Poor 1.0
Pros: The hotel stay itself was fine however we checked out a day early and someone from the hotel used our room trashed it and charged our card for damages to the tune of $600. I was treated extremely rude on phone
Cons: A worker at hotel trashed our room when we checked out early and charged us for damages. ($600) it was a complete nightmare to get the money refunded. Marriott has still not followed thru with 2 complaints filed. Will never stay at Marriott again
Okay 4.0
Pros: Location
Cons: The room was very small and not clean. There were nail clippings on the floor when we showed up, hairs all over the bathroom floor and tub, and the ice bucket was full of water. Cleaning people did a very poor job.
Good 7.0
Pros: The staff was very friendly and helped us out with anything
Cons: Did not like the size of the pool! Max of 17 people!? Plus, that's all my boys wanted to do was swim and the pool was closed because of low chlorine levels. We had a very heartbroken 5 year old. They eventually opened it.
Good 7.0
Pros: Friendly staff, great location to downtown, decent breakfast options.
Cons: I have stayed at this hotel in the past with no parking issues. Since the area has developed more, the parking lot is so tiny and does NOT accommodate their patrons. We ended up having to park for the night about 2-3 blocks away on a sketchy street.
Good 6.0
Cons: No restaurants or other food choices within walking distance. Breakfast provided was very limited as far as hot food available. No airport shuttle.
Good 7.0
Pros: Cost. Breakfast. Location
Cons: Very noisy air conditioning. Ran intermittently.
Good 7.0
Cons: The heater was so loud I had to request to be moved even before I unpacked!
Okay 5.0
Pros: The hotel and our room was clean. Breakfast and wifi were free. Price was great for the quality of hotel. Staff were nice and helpful.
Cons: It was two blocks from a shelter. There were homeless people in the parking lot. The road noise behind the hotel was very disruptive to my sleep. There was a bright light that was shining at my room window that was bothersome.
Good 7.0
Cons: Fruit flies at breakfast
Fairfield Inn and Suites by Marriott Omaha Downtown - Omaha
Rated no. 6
8.5
Excellent 8.5
Based on 196 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.3 Excellent
Based on 174 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Location
9.1
Services
8.4
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
8.9
Location
9.3
Services
9.0
Staff
9.5
Cleanliness
8.8
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.3
Cleanliness
7.5
Comfort
8.2
Location
8.8
Services
7.3
Staff
8.6
Cleanliness
6.7
Comfort
6.7
Location
7.5
Services
6.7
Staff
6.7

Good 7.0
Pros: Room was great size and layout.
Cons: Television didn't work well, breakfast was subpar compared to other experiences with Homewood properties
Excellent 8.0
Pros: The bed was great room was a good size.
Cons: Sink was blocked. And the shower door came off it’s frame.
Excellent 10.0
Pros: Stay was great, staff exceptional, facilities clean and comfortable!
Cons: All was great
Excellent 10.0
Pros: Great location - close to old market area and pedestrian bridge over the river. Room was very comfy, breakfast was great.
Cons: Was kind of awkward not having a door closing off the sink area from the bedroom - no way to turn on the light to use the sink without waking others. But that was a pretty minor issue, overall the room was great.
Mediocre 2.0
Cons: The front desk night staff were extremely rude and impatient
Excellent 10.0
Pros: The room, kitchen and living room everything are beautiful and clean. That’s type of place people like to stay in . All perfect and excellent awesome place especially close to the airport .
Cons: Everything looks great awesome
Good 7.0
Pros: Breakfast was very good had both hot and cold options. Staff was friendly and cordial. Good location.
Cons: Needs updates. Bathroom ceiling had bubbles\peeling - but no mold so that was good. Confused with face mask policy - as recd message to wear masks inside hotel but no signage in motel reflecting that. A little expensive for hotels room quality.
Excellent 9.0
Pros: Was a good fit for our family. Fit the 5 of us comfortably, the pool was a big hit and we used one of the grills that was available.
Excellent 8.0
Pros: Location was perfect for our event. Liked the separate bedroom from living area.
Cons: Our room had crumbs on the chairs and not all the towels were replaced.
Excellent 8.0
Pros: Good location, easy to come and go by car. Staff very helpful and accommodating.
Cons: Rooms were clean but aging (worn furniture, carpet).
Excellent 10.0
Pros: Staff was excellent and helpful.
Cons: Rooms were a bit dinged up and finishes were a wore out.
Excellent 8.0
Pros: Location! Location! Location! It was close to the airport, close to the area we were visiting and easy to access.
Cons: No
Excellent 8.0
Pros: Very clean and spacious rooms. Love the pool and jacuzzi
Cons: I have been to this hotel previously and everything was perfect. But on this particular visit the pool was cloudy and dirty or I would have gave ten stars instead of 8. I rented 2 rooms this day so I was a bit disappointed
Excellent 10.0
Pros: It was very clean. My daughter and grandson came over and stayed and went swimming...it was very nice.
Excellent 10.0
Pros: Great location near restaurants and a ballpark, very fast check-in, clean rooms, excellent free breakfast.
Excellent 10.0
Pros: Great hospitality! Loved the night reception and great breakfast. Beautiful and spacious suites!
Cons: did not have wastebaskets in every room.
Okay 5.0
Pros: Pool was nice. Shuttle was very helpful.
Cons: Parking fee was not made known before I purchased. I wasn't made aware until check in.
Good 7.0
Pros: Very clean. Efficient front desk staff. Room was nice and large. Price was good.
Cons: Too bright and loud in room at night (both road noise and people in other rooms). Breakfast was okay but not great. Breakfast attendant asked my husband if he had a room there; apparently, she thought he looked homeless.
Poor 1.0
Pros: It was in a good location with questionable parking.
Cons: The shower door came off while my wife was showering and fell on her. The only thing the hotel offered was a bottle of wine. We don't drink so that wasn't of much help. Shower at your own risk and be prepared to be let down. Lower your expectations.
Poor 1.0
Pros: Location
Cons: I had a horrible experience at this property. I suffered a puncture wound from a metal piece sticking out of the bed. I had to seek medical attention. I have not been compensated in any way for the injury or medical bill.
Excellent 10.0
Pros: The dinner buffet is awesome and breakfast is super as well. When you add it all up, can't beat the overall price. Bianca is a superstar and super friendly. What a great experience.
Cons: Nothing at all.
Excellent 10.0
Pros: I loved the little kitchen, which had everything we needed. Our room was very cozy and inviting. Also, very clean. The employees were very nice as well!
Cons: The curtains didnt close all the way, so we only had a sheer white curtain for privacy.
Excellent 10.0
Pros: Great hotel. We stayed 3 nights & everything was nice & clean. Loved having a little kitchenette. The breakfast was very good & we liked that they changed up the hot items every day. All the workers we encountered were very nice & made you feel welcomed. The area seemed very nice & safe. Several restaurants within walking distance. Thanks for an AWESOME stay.
Cons: The bed we had was very squeaky & soft (which hurt my back) but my husband said it helped his.
Homewood Suites by Hilton Omaha-Downtown - Omaha
Rated no. 7
8.3
Excellent 8.3
Based on 174 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.2
Location
9.3
Overall
8.9
Overall 8.2 Excellent
Based on 697 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.2
Location
9.3
Overall
8.9
Cleanliness
8.5
Comfort
6.6
Facilities
8.0
Location
8.5
Overall
8.0
Cleanliness
10.0
Comfort
9.0
Facilities
8.5
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
9.2
Services
8.1
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.8
Comfort
8.2
Facilities
8.2
Location
9.1
Overall
8.5
Cleanliness
8.7
Comfort
8.6
Location
9.3
Services
8.3
Staff
8.8
Cleanliness
8.8
Comfort
8.9
Facilities
8.0
Location
9.2
Overall
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
9.2
Cleanliness
8.3
Comfort
8.4
Location
9.2
Services
7.8
Staff
8.3

Excellent 8.0
Pros: The location provided a variety of convenient establishments to explore. The free breakfast offered a wide variety of dishes to choose from and appeared to be very clean and organized.
Excellent 10.0
Pros: Outstanding!
Good 7.0
Pros: location was great
Cons: beds were not comfortable
Excellent 9.0
Pros: Location
Cons: Pillows were uncomfortable
Excellent 10.0
Pros: our room had a nice view, the bathroom was super clean and modern and the sofa was an extra bonus!
Cons: nope
Excellent 10.0
Friendly staff, Great location.
Excellent 8.0
Pros: Hotel staff was excellent, parking was easy and convenient, a great location for the area, and really nice water pressure in the shower.
Cons: The furniture in the room was visibly poor quality and full of small chips and small dings. The bathroom remodel looked like it had been completed by an 18 year old who watched some YouTube videos. Part of the coffee maker was also missing.
Excellent 10.0
Pros: The pool was open and indoors!
Cons: I missed having a hot breakfast.
Okay 5.0
Pros: The location was perfect. Parking was very convenient.
Cons: The hotel was dingy. I didn¿t feel that the rooms and common areas were clean. The coffee was terrible and there were no towels in the pool area.
Excellent 10.0
Pros: The rooms were comfy and very clean and the staff was amazing there was a girl who worked at the front desk with lots of tattoos she was amazing and incredibly personable I¿d go there again just for her alone! It was a perfect location to go anywhere.
Cons: N/a
Okay 5.0
Pros: Good location with many restaurants and shops nearby,
Cons: The hotel could be more clean with attentive staff. We noticed a pizza box in our hotel hallway the duration of our weekend stay. Also, the front desk was often vacant.
Excellent 10.0
Pros: Loved the staff. Incredibly nice and helpful.
Excellent 10.0
Pros: Location, room size and amenities and free parking.Also very clean.
Excellent 10.0
Pros: Location There was a female that worked the evening shift that was absolutely amazing! She was so friendly and helpful!!
Cons: There was a man who worked over night that got in the elevator with myself and another guest who accused us of being disruptive when we entered the hotel come to find out there was a room full of guest who were disruptive kicked out not us but was accused
Excellent 8.0
Cons: Party going on next door kept me up until 4 am. Didn’t mention or call front desk but wanted to!
Excellent 10.0
Pros: This hotel was close to the downtown district and was easily accessible to restaurants within walking distance.
Cons: They charged $15/day for parking.
Good 6.0
Pros: We were right in the middle of the old market. Everything was in walking distance.
Cons: Beds were not comfortable, they need to be replaced, they have huge wear spots in them.
Good 6.0
Pros: The location is great getting around downtown.
Cons: The mattresses and pillows felt a little dated and not to comfortable.
Good 7.0
Pros: Good location.
Good 7.0
Pros: Short staff due to COVID19. No maid service, the phone in our room didn’t work maybe by design since there was no staff to answer. All amenities were shut down. All that being said, the staff was kind- comped us a bottle of wine for our anniversary
Good 6.0
Pros: the security
Cons: i should had booked a holiday inn at least the holiday in don't charge for parking or breakfast never again will i stay at a hyatt hotel
Mediocre 3.0
Pros: I love the size of the rooms here!
Cons: They haven't replaced the front door in 3 months, no soap in the shower (heard 12 people ask), power went out, no hot water
Good 7.0
Pros: The breakfast was good.
Cons: The room was not as clean as it should of been some dust and stuff on the walls. It was on the expensive side for what they offered.
Okay 5.0
Pros: Super conveniently located, in- building parking. Reasonable prices.
Cons: Hotel needs to be refurbished. Lots of small things broken or poorly maintained.
Okay 4.0
Pros: Friendly helpful staff
Cons: No microwave in room, no bathroom heat,breafast was not very good, coffee was weak,kids running in hallways at 6:30 am screaming and waking me up.
Excellent 8.5
Pros: Great location. Many fun restaurants and shops within walking distance. Staff was very friendly. Parking was easy.
Cons: The carpet was a little frayed and they didn’t give us enough towels. Breakfast was chaotic but able to keep up on food and dishes needs
Good 6.0
Cons: Didn't like you had to pay for parking and the breakfast could of been better. And the food we ordered was not worth what we paid for.
Okay 5.0
Pros: The staff at the front desk were so welcoming. Check in was quick.
Cons: I’ve stayed at this Hyatt before and felt that the cleanliness and continental breakfast have gone down. There were scuff marks all over the walls in our room and the bathtub leaked. The food for breakfast was over cooked and not much selection.
Good 6.0
Cons: I specifically reserved a king suit and at check in I was told that they were over booked on king rooms by 5 and that even though I booked a king they did not have to give me one, all they had to do was provide a room. Very disappointing and defeated the entire process of going through your site ahead of time to specifically reserve the room we wanted. Basically just like the airlines, overbooking on purpose and then forcing the customer to take something less.
Good 7.7
Cons: Very nice hotel. Pool was closed while we were there.
Excellent 9.4
Pros: Fair price, clean space.
Cons: A bit noisy in the evening. Outside noise traveled to our seventh floor room.
Excellent 10.0
Pros: Close to where I was visiting and easy to find. Room had a great view and eating establishments were in walking range. Breakfast was very good.
Cons: Over priced drinks.
Excellent 9.4
Pros: Everything for the most part was great. Easy access and in the middle of everything. Staff was awesome and good space in the rooms.
Cons: The pool is ok and no hot tub.
Excellent 10.0
Pros: So close to so many things downtown/Old Market. Stayed at Hyatt, ate at Plank (excellent), many fine dining options, many nice places to have a drink, and even donut and coffee shops nearby, and a Subway across the street (restaurant). Lots to do in the area, makes this an EXCELLENT place to stay!
Cons: No complaints. Excellent room, very clean and spacious, excellent rate, and very high level of quality all around!
Good 6.8
Pros: I liked how nice and clean everything was.
Cons: The food from the Gallery was not good at all, I was also sad to see a very small pool and no hot tub.
Good 7.7
Pros: The view of the old market was gorgeous. Check-in/out was a breeze and the staff was friendly and helpful throughout my stay. The room was very clean and cozy, the beds were comfortable. The bathroom had a modern, simplistic feel to it. Overall, I had a great experience. I'll definitely be a returning customer.
Cons: Breakfast was not very good and there was no microwave in the room, but those were my ONLY dislikes.
Okay 4.5
Pros: The hotel was clean and modern. The location is great, walking distance to shopping, and dining.
Cons: The room had temperature control issues, the hvac fan continually turned on and off and was not quiet. The hotel was understaffed and those working were not friendly due to being over worked. We had to wait an hour after the scheduled check in time b/c our room was not clean and ready when we arrived. I felt it was overpriced for a Monday to Tuesday one night stay.
Excellent 10.0
Pros: the location, room décor and comfortable beds.
Cons: nothing. there is a convenience store called Cubbies next door which has anything you might need. Very cool area with giant fountains at the ConAgri park which we could see from our window.
Hyatt Place Omaha/Downtown-Old Market - Omaha
Rated no. 8
8.2
Excellent 8.2
Based on 697 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
9.0
Overall
8.4
Overall 8.2 Excellent
Based on 516 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
9.0
Overall
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.2
Location
8.9
Services
8.1
Staff
8.8
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
8.2
Comfort
7.7
Facilities
7.7
Location
9.1
Overall
8.3
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.3
Staff
8.8
Cleanliness
8.8
Comfort
8.6
Facilities
8.6
Location
9.2
Overall
9.0
Cleanliness
8.4
Comfort
8.8
Facilities
8.0
Location
8.9
Overall
8.0
Cleanliness
8.3
Comfort
8.5
Location
8.9
Services
8.3
Staff
9.2

Excellent 10.0
Pros: The location was perfect for what I needed. The staff was fantastic.
Cons: I felt like the price for breakfast was over priced.
Poor 1.0
Pros: location
Cons: Very dated and unkept
Excellent 8.0
Pros: room comfortable and nice facilities
Cons: remote did not work. Someone finally came up and got TV on but didn't fix or replace the remote. We finally figured out how to turn the TV on manually.
Good 7.0
Pros: location was convenient. The cleaning staff was SUPER friendly. It was nice to be greeted with a smile and cheery "Hello"
Cons: Showered was leaking and didn't work right
Excellent 10.0
Pros: Super Clean, Quiet, Amazing Beds, Fantastic Showers, TV, Coffee Maker, and Refrigerator.
Cons: Breakfast Offerings (they have two options, $11.95 for full breakfast (but don’t forget to add tip and tax since you order and then wait for it to be delivered to you), $6.95 for a serve-yourself- cold- breakfast (cereal, bagels, coffee, milk and the sort… very short list). I don’t think this nice of a hotel should charge this much for Breakfast. My boyfriend and I walked 3 blocks for breakfast and spent $28 for us to have the most wonderful pancake sandwiches and fresh to order coffee of our choice. This was the only downside to this hotel.
Excellent 9.0
Pros: Shuttle around downtown was great. The driver. Was friendly and helpful. It was very windy and getting to our show was easy. Thanks
Cons: The traffic was noisy but not sure what can be done with that.
Excellent 8.0
Cons: Would have preferred being above the 2nd floor
Excellent 10.0
Pros: clean
Cons: nice
Excellent 10.0
Pros: Convenience to Old Market area
Cons: There are never enough coffee pods🙂
Poor 1.0
Pros: Only thing I liked was the parking garage...
Cons: The room was old, sink stopped up, and the tub was dirty... The room seemed old and windows didnt open...
Excellent 8.0
Pros: Location
Cons: Time for an update
Good 6.0
Pros: Close to Old Market in Omaha
Cons: The AC went out, the room was stuffy, the door was hard to open and close, then later learned they put us in an outdated room that was settling we were told No air vent in bathroom, and thee fridge was never defrosted. They charge for parking. :(
Excellent 10.0
Pros: Location and cleanliness
Good 7.0
Pros: Location
Cons: Halls noisy until 2am Some sort of breakfast items would be recommended 15 to park is high
Mediocre 3.0
Pros: The location
Cons: The way I was treated.
Okay 5.0
Pros: Lobby was nice, still no hot breakfast!!
Cons: One mirror total in the room!!! No hot breakfast. Very dated for the price and $15 a day parking fees!!!
Excellent 9.0
Pros: It was clean and staff was friendly
Good 7.0
Pros: location
Cons: No breakfast but understandable during COVID. Parking ramp is not very convenient and cramped.
Excellent 10.0
Pros: I love that it is clean and quiet.
Cons: N/a
Mediocre 3.0
Cons: Bed was rock hard, pillows were terrible and the hotel no longer has a hot tub which was why I chose this hotel as my husband suffers with chronic pain.
Excellent 10.0
Pros: I love how clean it was and how nice the staff was.
Cons: They told us that there was a shuttle to and from the airport when there actually wasn’t so we had to get an Uber which was kinda annoying.
Okay 5.0
Pros: Staff members were very friendly. Enjoyed those we interacted with. Cleanliness was poor and should eliminate “fresh” food from the bagged breakfast. Stick to packaged at this time and let them know what’s in it to
Cons: The room was not clean to COVID standards & that was uncomfortable. Mattress pad non existent & stains/hair/food present, stained sheets, remote not covered. More but 255 characters is my limit. Express deal was used but not sure if it was worth it now.
Excellent 10.0
Pros: It was very clean and spacious
Cons: Nothing
Excellent 10.0
Pros: Right downtown easy to access
Cons: Parking should b free for guests
Okay 4.0
Pros: The room was pretty quiet thank goodness
Cons: No coffee in the morning, the walls were kind of dingy, and they charge you $15 just to park your car
Okay 5.0
Pros: The location was perfect. It's situated in the best part of Omaha and has a convenient parking garage connected to it. Your door key card gives you access to it. The front desk staff were helpful and polite.
Cons: The rooms need renovation badly. The air conditioners worked but there was visible corrosion and water damage around them. The shower door was falling apart. The furniture smelled old and looked dated. Trash left in hall wasn't picked up all day.
Excellent 10.0
Pros: Beautiful , sparkling clean star hotel in the Old Market District at a terrific rate. Easy check in
Cons: N/A
Excellent 10.0
Pros: The lady I initially checked in with made sure that I had a special problem fixed or handled is best to her ability and I was very satisfied with her customer service skills
Cons: I feel like the coronavirus issue is extended to reduce my experience such as a breakfast in the morning which would normally compensate for another meal I would have to take or pay for and the bag does not make up for that. You could either increase choi
Excellent 8.0
Cons: Thinking during the change with COV there would have been more sanitary things removed from hotels now.
Okay 5.0
Cons: The hotel was not enforcing its mask requirement--a large group was gathered in the lobby with no masks. The room itself was very unclean, certain areas clearly had not been cleaned in a long time as indicated by the buildup of dust and dirt.
Excellent 9.0
Pros: The staff is always helpful and friendly. Price is great for me, the poor. The competition better watch out
Okay 5.0
Pros: Friendly evening staff
Cons: Had to pay for parking, outdated/ugly, zero amenities due to covid I'm assuming, cleanliness was mediocre. I've stayed in nice cheap hotels. I wouldnt stay again.
Good 7.0
Pros: Staff was responsive and friendly. Moved me when I asked to be moved because of street level noise.
Cons: Traffic on the street below was extremely loud, motorcycles, revving engines. Apparently this is a gathering spot at this intersection for showing how loud your cars are. It's a spectacle on weekends, and I had to finally ask to be moved to a quieter room
Mediocre 3.0
Pros: The staff tried to be accommodating.
Cons: The hotel was understaffed, and unable to make changes to our room. There were parties going on at both ends of our hallway and. very strong smell of marijuana. Our toilet did not flush completely and required multiple, ongoing attempts. No coffee.
Poor 1.0
Pros: location--staff was helpful---
Cons: Manager refused to honor my request for late checkout--I didn't ck in till midnite--wanted to get in a nap before flight--she said no--
Good 7.0
Pros: While the hotel was ok, you have to be aware of the $20 parking fee. I not only paid the $20 parking fee at the hotel but I had to pay again another $24 at the parking lot. Total rip off... I won't stay there again!
Cons: I had to pay $44 in parking lot fees. $20 at the hotel check in and $24 at the parking lot.
Good 7.0
Cons: I don't think they should charge their guests to pay to park!!
Poor 1.0
Pros: easy to find
Cons: one young woman who was being trained was very kind when we did not get the room we thought we had chosen. otherwise, the management did not seem to care
Okay 4.0
Pros: The room was above expectations.
Cons: My vehicle was broken in to.(Third floor of the garage) I was told there are no cameras above the first floor in the garage.
Good 6.0
Cons: No free breakfast. Cold breakfast wad $6.95 and hot breakfast wad $11.95.
Okay 5.0
Cons: The front staff was rude and we told the front desk the hallway and neighbors were very loud and nothing was done.
Excellent 9.1
Pros: Staff was very nice and helpful. I'm a Hilton honors member and they took care of us very nicely. Breakfast waiter was very good.
Cons: Not the hotels fault but someone pulled the fire alarm at 4 in the morning and we all had to evacuate
Excellent 10.0
Pros: The hotel was very clean and the staff was friendly and helpful. It was within walking distance to local shops and restaurants
Cons: There was an extra 10.00 charge for parking. The fire alarm went off at 2:00 am, and we had to evacuate while the fire department investigated. It turned out to be an electrical malfunction.
Good 6.2
Pros: Convenient location, good room, but nothing special
Cons: Hot tub was broken and became a "cold" tub. The only breakfast available was $15 each for the buffet.. Also had to pay for parking.
Excellent 8.2
Pros: Loved being away from the interstate but still close enough that it was easy to access. Location was close to a lot of action but felt very safe. Solid room and nice view (6th floor) but nothing fabulous; basic upscale casual property.
Cons: Paying for parking is a drag, but only $10 per night. Also, breakfast is not free/included in room price. Pool is quite small.
Excellent 8.5
Pros: Room was geeat
Cons: Could not get wifi in room
Mediocre 3.0
Pros: The front desk staff were great.
Cons: Parking Security is not adequate. There was shattered auto glass (were someone had broken into guest cars) on two differnt floors of the parking garage! Not what I would have expected from a Hilton Hotel!!!!
Good 7.0
Pros: Absolutely a great location - was able to walk to dinner and then took a long walk the next morning.
Cons: I was very annoyed that the hotel had lots of vacancy and the check-in agent put us on the third floor over-looking air-conditioning units. Really?? When you have vacancy?
Excellent 8.0
Pros: Mike I believe is his name was the shuttle driver and took our luggage to our room; he was great!
Good 7.7
Pros: My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep. Loved the modern, clean feel and the hot tub and pool. All was nice, quiet and comfortable. Appreciated floors 2+ being secure (needed a room key to access after a certain time). I did wish they had security at the front door.,My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep.
Cons: Parking was $10 for the garage but we found free street parking on the weekend. Breakfast is a bit expensive - $12 for hot breakfast, $6 for continental. Overall, a pretty good deal. With free hot breakfast, they would be a clear winner for this price range downtown. I am glad we chose this one, as it was quieter than the Holiday Inn or others nearby.
Good 7.6
Pros: Great service, great facility, great staff
Cons: Not in the old market area. Short walk away.
Excellent 8.3
Pros: The attached parking garage and the knowledge along with the service the staff provided was excellent.
Cons: Price for breakfast was pretty steep. Elevator lobbies for the parking garage were filthy.
Excellent 10.0
Pros: Great food quality for breakfast
Hilton Garden Inn Omaha Downtown/Old Market Area - Omaha
Rated no. 9
8.2
Excellent 8.2
Based on 516 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.7
Location
9.0
Overall
8.8
Overall 7.9 Good
Based on 538 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.7
Location
9.0
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.8
Services
8.1
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
8.5
Cleanliness
8.2
Comfort
8.1
Location
8.7
Services
8.0
Staff
8.2
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.9
Overall
8.3
Cleanliness
8.3
Comfort
8.2
Location
9.2
Services
8.4
Staff
8.1

Excellent 8.0
Pros: Staff was all very helpful.
Cons: Parking!
Excellent 8.0
Pros: Not much
Good 7.0
Pros: Great room, comfy bed, walked to the venue across the street. Love this hotel, have stayed here a lot.
Cons: EXTREMELY loud DJ setting up in the bar area which is also close to the lobby check in at 4:30pm. Had to yell for the front desk person to hear us. Still very loud at 9pm. Could not talk in bar area so we left the bar.
Excellent 10.0
Pros: staff and location
Cons: parking was a little steep since no nearby activities were going on
Excellent 9.0
Pros: The hotel was very comfortable.
Cons: Having to pay $18 for parking.
Good 7.0
Pros: Location
Cons: Availability to food and beverage.
Excellent 8.0
Pros: Location
Okay 5.0
Pros: Great staff, location was fairly close to where we wanted to be downtown
Cons: The room needs maintenance, water damage in the bathroom, towel bar would just fall off the front of the sink, damage all over the place in the drywall of the hallway¿s etc., broken electrical outlets in room. Poor maintaining for a 4 star hotel.
Good 6.0
Pros: The staff was helpful and polite. The decor and amenities were very nice.
Cons: Walking through the lobby and gym to access the pool. Trash in the hallway-mold in the bathroom!! No vent fan in the bathroom and only two towels provided in a double queen room-not worth the money charged. You also pay $18/day for parking.
Mediocre 3.0
Pros: Location.
Cons: Long wait time to check in. Wallpaper falling off the walls in room.
Okay 4.0
Pros: The hotel coffee shop male employee was extremely accommodating and provided exceptionally customer service. Lobby is nice and comfortable.
Cons: Dirty! Cigarettes butts everywhere near entrance/exit of parking garage. Hallways needed vacuumed. Rooms smell and dusty. Also, furniture very dated, scratched and worn. Hotel need a complete upgrade.
Excellent 9.0
Cons: The alarm clock was broken and the mini fridge was not cooling
Good 6.0
Pros: Starbucks, staff friendliness, texting
Cons: Our room in particular was badly in need of renovation. There was water damage, wallpaper peeling, and looked outdated.
Excellent 8.0
Pros: Rooms need to be updated. Staff and location are awesome.
Cons: It is run down.
Excellent 8.0
Pros: The location, fast elevators.
Cons: Our smoke detector went off at 3:00am when I told the front desk staff they apologized but no one came to fix the issue. After 3.5 hours of this going off in the room and 6 phone calls later someone finally came in to it.
Okay 5.0
Pros: The staff and their responsiveness to our needs were the best thing about our stay in the hotel. They were EXCELLENT!!
Cons: For the star rating of this hotel, very disappointed. The hotel looked old and tired which is surprising since it was advertised as being recently remodeled. TV didn¿t work on arrival. Had to pay add¿l $10 PER DEVICE to get wifi in room. What year i
Excellent 8.0
Pros: My dog lived great. Very hospitable
Mediocre 2.0
Pros: Friendly staff and good location.
Cons: Felt more like a Best Western than a Hilton. Dated carpet, rusty drains, small tub, terrible shower head. No robe/slippers. Room cleaned every 4 days, but only 1 day worth of coffee. "Clean stay", but had thick layer of dust everywhere.
Excellent 10.0
Pros: It was very clean. Staff was friendly and beds were very comfortable.
Excellent 10.0
Pros: I liked the staff, environment, and cleanliness best about the hotel.
Cons: There was nothing that I did not like about this hotel.
Good 6.0
Cons: Pay for parking
Good 7.0
Cons: No mini bar in room as stated in description. Room was small for a king suite. Air conditioner did not cool room. Felt tacky and sticky.
Good 6.0
Pros: Bed was not uncomfortable.
Cons: For a Deluxe King room, there was nothing "Deluxe" about it. It was small, dated stylings, dust on the furniture, no complimentary drinking water, no make-up mirror. Trim peeling off the walls.
Okay 5.0
Pros: the shower did not function, bad start to the day...
Excellent 9.0
Pros: Everything was very nice, and clean for the most part! Friendly staff. They make sure to answer any questions you may have. Very quiet!
Cons: The room I stayed in had quite a bit of dust/lint on everything. But besides that, no complaints.
Good 7.0
Pros: Location
Cons: I was charged for internet, parking, and I would have incurred cost for breakfast had I eaten it. These features are typically included in price.
Okay 5.0
Pros: location
Cons: the bathroom may have looked clean, but the vanity was filthy and had not been wiped down/cleaned in some time. The $15 per day fee for parking.
Poor 1.0
Pros: Some of the staff were friendly. It was close to things we went to.
Cons: It was disgusting... there was dried throw up on the carpet (chunks and all), the breakfast was over $50 and they forgot most of our order. The pool was freezing. The rooms were filthy. Worst hotel experience I’ve ever had.
Good 7.0
Pros: The room. Was pretty nice was really impressed with staff
Cons: Parking Garage is a CD pain
Poor 1.0
Pros: Cleanliness and amenities of the room.
Cons: My bank and I are disputing charges that should have never been placed on my account. Very unpleasant experience.
Mediocre 3.0
Cons: The water valve in the shower did not work. Could not shower before leaving in the morning. The hotel offered to take the parking off my bill. Really? Do they offer free parking for rooms without showers?
Poor 1.0
Pros: Nothing was an awful experience had to purchase another hotel.
Cons: There was nothing to like. Room was out dated, AC would not keep the room cold, awful smell, rude staff when asked to change room. Finally offered on my last day after I decided to book another hotel.
Poor 1.0
Pros: We were excited to stay somewhere that would be a little nicer.
Cons: It was awful. Customer service was extremely lacking, horrible communication from staff to guests, and blaming the customer for booking the same day as to whey they couldnt accommodate an allergy.
Okay 5.0
Cons: There was mold in the bathroom. Room also outdated.
Good 7.0
Pros: Clean and great location.
Cons: It wasn't clear that WIFI was not included. Also, the air conditioning was off when we entered the room and it was unbearably hot. Took a long time to cool down which made it difficult to sleep.
Excellent 10.0
Pros: Comfy bed!!! Super clean Lysol situation.
Good 6.0
Pros: Location
Cons: Very run down, far away parking you had to pay for.
Good 7.0
Pros: Beds, pillows and sheets we great!
Cons: Paying for parking, guest in the next room was talking on speaker phone at 6am his voice was so loud through the halls and walls. A couple wanted to use the pool and she needed the handicap lift chair which neither one was working. It was sad.
Poor 1.0
Pros: The only thing that was worth it was the bed
Cons: EverythingThought I was getting a deal until I got there.Some $30 random deposit$50 pet fee should be refundable if your pet doesn't destroy or potty in the room which mine didnt,$15 for parking cause there is no other place to park unless u walkamile.
Okay 5.0
Pros: I loved the location of the hotel.
Cons: For the name and a 4 star it’s didn’t meet my expectations.
Mediocre 3.0
Pros: Location
Cons: People yelling in hall and banging on walls until 4:30 am
Mediocre 3.0
Pros: The staff was really friendly especially the woman who checked us into our room.
Cons: The bathroom and shower as well as the headboard were not up to our expectation of cleanliness given the star level. The interior decor of the hotel other than the main lobby and bar were completely out of date. The pool area was also in poor condition.
Okay 5.0
Pros: The room was nice and spacious
Cons: The staff were NOT following the published COVID 19 precautions. The area was a bit sketchy due to pandemic I suppose. Had trouble getting out in the am due to the shooting that occurred in the wee hours...
Okay 5.0
Pros: Comfortable beds
Cons: Room was too hot. Couldn’t turn the thermostat lower then 65. Extra charges on everything. Internet was a cost. 15.00 to park in a parking garage even though I was a paying guest. Charged a service fee on food even though we came down and picked it
Mediocre 2.0
Pros: Location
Cons: Shuttle staff rude and refused to provide their service due to they were catering to the people that paid $15 to park there instead of those that paid to park AND stay there. It ruined our granddaughters birthday. Unsatisfied
Okay 5.0
Pros: Staff did get me a very nice room with a great view.
Cons: Hotel is very nice but how much the rooms go for than you have to pay 15.00 or 21.00 for parking that is ridiculous & then there is no free breakfast these lower hotel's offer that.
Good 6.8
Pros: Staff is very helpful; good complimentary shuttle service around Omaha and to the Airport.
Cons: Common areas are a little stale; and have aroma of an older hotel. Needs updating.
Mediocre 2.0
Pros: Its location. The skybridge to the CHI event center was the main reason for booking this hotel.
Cons: I will NEVER stay here again! It's the most expensive hotel in the area, yet I had to pay EXTRA to have wifi in my room & to park, had a tiny fridge, NO microwave, & breakfast was NOT INCLUDED in the price. Hotels 1/3 of this price offer these amenities!
Poor 1.0
Pros: Beds.
Cons: I signed up for a $--- rate and they charged me $---
Poor 1.0
Pros: The hotel I use regularly but it is your costs that are so high that I will not use you again.
Cons: No - just your charge to me.
Poor 1.0
Pros: Front desk person was not polite he did not say hi he just look for a room in front of laundry, so sad they would not work at the front
Excellent 8.0
Pros: Good customer service, good price, good location and very nice valet. Would stay again.
Mediocre 2.0
Pros: Location and really nothing else.
Cons: Front desk was not friendly & did not explain anything (i.e. WiFi fee, parking fee, how to access & leave parking ramp, etc.). The hotel had a terrible musty smell. Room was very worn & not clean. The bathroom sink had a major leak. Reused glass covers.
Excellent 8.0
Cons: Had to pay 15 dollars for parking
Mediocre 2.0
Pros: It had a beautiful lobby.
Cons: It would have been nice to know that you had to pay for parking which is ridiculous since you are staying at their hotel they are charging you----. A night plus parking most hotels don't make you pay for parking
Excellent 9.7
Pros: Front desk and breakfast
Cons: Everything was good
Excellent 8.0
Pros: The bar and multiple seating options around the hotel make it great for socializing . Service is slower and they seem short staffed in all areas
Cons: Late getting into out rooms because house keeping was behind They gave us 2 free drinks and 2 free meals so we had something to eat and drink During the 90 Minute wait
Mediocre 2.0
Pros: location was excellent.
Cons: the staff and amenities were way below average, especially for the star level. I was really disappointed by the restaurant especially.
Good 6.0
Pros: I liked the staff, they where really friendly and super helpful. I did not like, I b the other hand, what they had to offer for such a high price... even super 8's have free WiFi and complimentary breakfast to their clients.
Good 6.5
Pros: Location is good, right next to sporting venues and downtown. Room was clean and bed was comfortable and the lobby looked nice.
Cons: Charging to use the internet and the gym/pool is ridiculous, absolutely ridiculous. How is it that Motel 6 gives free wifi at most locations and the Hilton wants $10 per day to use the internet? They also charge for the use of the gym and pool, which didn't even have drinking cups for the water cooler. The hotel staff and I also have different definitions of what "city view" means. I had a great view of a freeway offramp.
Excellent 10.0
Pros: would stay there again and would recommend it to my friends and family
Hilton Omaha - Omaha
Rated no. 10
7.9
Good 7.9
Based on 538 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.2
Facilities
9.2
Location
9.3
Overall
9.3
Overall 7.9 Good
Based on 269 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
9.2
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.7
Comfort
8.0
Location
9.1
Services
7.6
Staff
8.5
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
6.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
8.3
Comfort
8.6
Location
9.5
Services
8.4
Staff
9.0
Cleanliness
7.9
Comfort
7.8
Location
9.3
Services
7.9
Staff
8.2
Cleanliness
8.4
Comfort
8.9
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
9.7
Services
9.0
Staff
8.7

Excellent 8.0
Pros: location
Cons: bath tub needed caulking
Excellent 8.0
Pros: very beautiful hotel. clean and comfortable.
Good 6.0
Pros: nearness to Downtown Old Market area. great restaurants nearby.
Cons: the parking situation is awful and would make me look for another hotel the next time we visit Omaha. Parking is off-site. no garage. subject to outside elements in winter. one is stuck with choosing valet at $27 per day or self park for $21. Worst of all, this Hilton hotel billed us for both valet and self park each of all 3 days and also charged for “valet laundry” for 2 days!!!. they did correct bill on calling - but overcharges were atrocious.
Excellent 10.0
Pros: Location, facility, staff
Cons: Food. Not hot, just warm to cold.
Excellent 10.0
Pros: It is a beautiful hotel, staff was awesome and location is perfect.
Excellent 9.0
Pros: The staff are so nice and friendly. Very welcoming.
Poor 1.0
Pros: Location
Cons: Stayed here years ago. Service/cleanliness has gone downhill. Linens were dirty. Asked 4 times one day finally got fitted sheet only changed. Requested next day and finally got linens hung to door handle to change myself. Food & parking were terrible.
Okay 5.0
Pros: I liked that it was downtown and close to the attractions we were going to attend.
Cons: Upon arrival I learned that parking is across the street and you have to pay to park your vehicle. When we received our room key we went to our room and there was people inside taking a shower. We then went back to the front desk and got a second room
Good 6.0
Pros: location
Cons: short staffed
Excellent 10.0
Pros: Location was awesome
Excellent 9.0
Pros: The location is perfect. Easy access to the interstate. Short walk to many entertainment venues, especially the Old Market. There is a lot of construction going on around the hotel (in 2021), but it didn't create any problems.
Cons: This is our favorite hotel in the Omaha area, and one of the things we love most about it is the breakfast buffet. It was not as good as in times past. The same thing almost every day and no omelet station. They claimed it was due to staffing issues.
Excellent 10.0
Pros: Great location, hotel is well established but is very clean and fresh, wonderful breakfast¿great experience
Excellent 8.0
Pros: Location and amenities
Cons: My bathroom was not cleaned. The next morning when we went to shower we realized that there was black hair (not ours) all over the shower walls. Upon further inspection the bathroom was filthy and looked as if it hadn¿t been fully cleaned in a while!
Excellent 10.0
Cons: The parking
Excellent 10.0
Cons: Parking lot keys to get out would not work.. no one would answer when we pressed assistance button for help. Our vehicle was almost hit by arm coming down in this lot!
Okay 5.0
Pros: Nice room. Breakfast was good.
Cons: We booked 4 rooms together & only got 2 rooms together. The other 2 rooms were completely apart with 1 of us 2 floors up and across the hotel. We had to pay for parking which was to be free because of the room mess-up. Won't stay here again. Too pricey!
Excellent 8.0
Pros: Location and happy hour and breakfast
Cons: Left my phone charger in the room it was not returned to me as of now.
Good 7.0
Pros: Location was great. Everyone was nice. Having to pay for parking is a little lame.
Cons: There were beer bottles under our kitchen sink yet from the guest before. This obviously was not cleaned. Also the bathroom floor and kitchen floor area was dirty yet. That was disappointing.
Excellent 9.0
Pros: It was in a great location
Cons: Breakfast line was very long.
Good 7.6
The room it wasn't very clean, there was a lot of hair on the TV wood stand , we found a sock and trash under the window curtain right when we open the curtains to have more light in the room,also the bathroom smelled a lot of pee. they didn't have someone in charge to clean tables the ones are inside the hotel there was 2 tables that nobody cleans them in 2 days, And they should have some one cleaning tables during breakfast.. that's my opinion everything else it was good, thank you!
Excellent 8.0
Pros: Inside of Hotel & Room very clean. Employees kind.
Cons: Was disappointed no Complimentary Happy Hour. I understand with current Pandemic as to why. I just wish Hotel could have offered a couple complimentary beverages to be had in room.
Excellent 10.0
Pros: Nice
Cons: Nice
Okay 5.0
Pros: The best thing was location
Cons: We stay at Embassy Suites often and this was the worst breakfast ever. The hotel was shabby and in need of an upgrade. The picture in our room had dropped to expose the white behinds. Broken tile in the bathroom
Okay 5.0
Cons: Not clean
Good 7.0
Pros: Location to old market.
Cons: Expensive parking!Had to walk a ways to get from parking,ridiculous!Breakfast wasn't up to embassy suites in other towns we been to but was ok.Hot tub was ridiculously small for that size of hotel.NO changing rooms at the pool!Staff not the best.Expensive
Mediocre 2.0
Pros: The free drinks and free made to order breakfast was great!
Cons: Parking was not free as stated ($12/day). 1st room the floor was wet from the air conditioner pouring out water. 2nd room the tub didn't drain and there was blood on the sheets. Also the lady who checked us in was rude. management won't return my calls
Good 7.0
Cons: Asked for an early check-in, was told to call back later. This continued for four separate calls before they finally told me no. All I wanted was a yes/no answer, wasted a lot of time & messed up plans with the delayed response. Breakfast was only ok.
Mediocre 3.0
Pros: location
Cons: outdated...took cold shower first night...room wasn't clean
Good 7.0
Pros: The breakfast and evening reception was great. We have always liked that about this hotel. It's location in the old market is one of the best.
Cons: This hotel does not honor bed type reservations. I ordered a king bed and got a double. I was told they do not guarantee bed type. The hotel was full the night I booked and was updated to a 7th floor premium suite instead.
Good 7.0
Pros: Love the location. It is super convenient to be close to the Old Market. We had fun being downtown Omaha. The hotel was very clean even though it is a little dated. Nice workout area- new equipment.
Cons: Breakfast was better than most free hotel breakfast but not flavorful. Liquid Coffee :( Was a little difficult to get Starbucks in the hotel. The counter wasn't staffed all the time and one time I could pay with credit card and the next only cash.
Good 7.0
Cons: Room was not as updated as the pictures led you to believe. Parking was extra and not listed. Wifi was free with the exception that you HAD to be a Hilton Honors member.
Good 6.0
Pros: The location is excellent to the Old Market area and restaurants, as well as other attractions close by.
Cons: Broken TV stand in the bedroom. Curtains unfastened in living room, air conditioning unit vibrated when running, bathroom not clean, breakfast ended at 9:00 a.m. so we missed that offering. Very surprised for cost of room.
Mediocre 3.0
Pros: What our group liked best about this hotel was the location of the hotel. It was easily accessible from downtown and Old Market areas. The safety of having an officer at the entrance in the evenings was nice for the safety factor.
Cons: The check-in time for the rooms were delayed by 2.5 hours which was frustrating for our group since we were on a set schedule. The delay put us in time restraints to make it to our next event and forced our group to change our plans to accommodate errors.
Good 7.0
Pros: Its location.
Cons: Beds were two twin beds. They were the worst beds ever. Slid to the middle. For such a beautiful hotel the beds seemed to make it seem seedy. Expected the one thing you need from travel is a good sleep. 0 - stars.
Okay 4.0
Pros: Location. Happy hour.
Cons: It took hour to check in. Room was dark, dated, showing its age.
Excellent 9.4
Pros: Everyone was friendly and helpful. I enjoyed myself very much.
Cons: Maybe the fitness center could have used some more weight machines-I can do cardio outside anytime.
Excellent 9.4
Pros: The staff were very friendly and professional. The location is great for being able to walk to the market shops & Restaurants. The gym was well maintained and equipped. Beautiful lay out and love the water streams and fish!
Cons: We stayed on the top floor and the vending machines ran out of complimentary snacks & drinks our first night ( we had a 3 night stay) The rooms although clean are starting to show their age and the decorations are dated could use a makeover
Good 7.7
Pros: Close to old market, has a shuttle to get you just about everywhere you want to go in Omaha
Cons: Internet was EXTRA, parking was EXTRA
Embassy Suites Omaha - Downtown/Old Market - Omaha
Rated no. 11
7.9
Good 7.9
Based on 269 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.3
Facilities
9.0
Location
8.7
Overall
8.9
Overall 7.8 Good
Based on 202 reviews
Cleanliness
8.1
Comfort
8.3
Facilities
9.0
Location
8.7
Overall
8.9
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
8.6
Cleanliness
7.6
Comfort
8.2
Location
8.4
Services
7.3
Staff
8.4
Cleanliness
6.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.6
Facilities
8.8
Location
9.4
Overall
8.6
Cleanliness
8.4
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.7
Cleanliness
8.4
Comfort
8.5
Facilities
9.6
Location
8.8
Overall
9.6
Cleanliness
7.5
Comfort
7.7
Facilities
8.7
Location
8.6
Overall
8.7
Cleanliness
7.8
Comfort
7.6
Location
8.5
Services
7.1
Staff
6.8

Excellent 8.0
Pros: Style. Staff. And food.
Cons: Beautiful art deco style hotel with a modern touch and great location
Excellent 10.0
Pros: Decor
Cons: Nothing. Everything was phenomenal.
Excellent 9.0
Pros: The staff was amazing and the location was fantastic. You could tell some upgrades had been done to class it up a bit.
Cons: The bathrooms NEED better light. The soft yellow glow does not help a girl put makeup on. The shower was cool but not practical for an average joe like myself. The room itself could use more light but otherwise no complaints from me.
Excellent 10.0
Pros: rooms were spotless, small but comfortable, and exactly what we were looking for
Cons: Parking situation was very unclear. You can use their private garage, but only if a valet takes your car and it’s $20 a night. All other nearby parking is also pay only which wasn’t mentioned on the website.
Excellent 8.0
Pros: beautiful hotel
Cons: drinks and food were very expensive
Excellent 8.0
Pros: We were close to the venue we came to see. Room was adequate but a bit close quarters the way it is arranged. Breakfast was great especially Annabelle our server.
Cons: We used the valet. Arriving, the individual did not acknowledge us until we were inside the hotel, because, "he was on the phone with his boss." Once he came in, he was accomodating. Departure, the individual was difficult to hear and understand and never offered to assist with luggage, etc.
Excellent 10.0
Pros: The art deco style was beautiful, the restaurant downstairs was excellent. The staff was very friendly and more than helpful. The gal at the front desk even went out to feed the parking meter for us when we opted to park on the street instead of the valet parking. We will definitely stay there again.
Good 7.0
Pros: Good location - nice decor
Cons: I’m waiting for my final credit card bill but the preliminary charges appear to be exaggerated
Excellent 10.0
Pros: The special attention to detail in the Art Deco design was beautiful
Cons: There could have been better sound proofing to eliminate some city noises (train and ambulance)
Excellent 9.0
Pros: Very Art Deco!! Very comfortable rooms that have been redone. The bed was very comfortable. Just a couple blocks from the Old Market where there are excellent bars and restaurants.
Excellent 9.7
Pros: Didn't have breakfast
Cons: They definitely need in room coffee, and a desk clerk in the morning that is a morning person, not someone who we feel that we woke up. No valet service until 6AM. Not good for us catching an early morning flight out.
Excellent 10.0
Pros: Hotel staff delightful. A little more noise from the traffic than I would have liked but overall a special weekend.
Mediocre 2.0
Pros: Staff was nice. Good location.
Cons: Room was horribly dirty. Stains on sheets, pillowcases, and the chairs in the room. Shower was in poor condition. Toothpaste on hairdryer bag. Dirty floors. Stains on carpet in hallways.
Okay 4.0
Pros: The location and the shower
Cons: The housekeeping staff never cleaned our room and only brought fresh towels because we called the front desk and complained. The staff at the front desk had no training in customer service to deal with the issues that this hotel has with housekeeping.
Mediocre 3.7
Cons: It was dirty and run down.
Okay 5.0
Pros: The location was nice. Also the ambiance was cool.
Cons: The rooms were dirty and loud. The first room we were placed in had a heater that made a loud buzzing noise. We complained four times and they said they would send someone up. Upon the last complaint, they finally moved us.
Excellent 10.0
Pros: Lovely Art Deco/mid-century decor, excellent service, across the street from the Orpheum theatre and within walking distance of the Old Market, SUPERB Sunday brunch, great price. Five stars.
Poor 1.0
Pros: Room decor was neat
Cons: Water was lukewarm and we had to switch rooms because none of the lights in the bathroom worked and were given a smaller room than we booked because no maintenance staff was on duty.
Poor 1.0
Pros: Departing the facility.
Cons: Unprofessional staff. Unkept property. Unclean room. Bathroom in several states of disrepair. Noisy building. Even noisier location. Buyer beware. Two star property at best.
Excellent 9.0
Pros: Amazing shower head. Huge room (king suite). Nice folks at the desk.
Cons: Only way to park is $20 for valet parking, or at the meters on the street.
Good 7.0
Pros: Great downtown location with street parking possible. Authentic Art Deco lobby and tastefully modern rooms (which are large for a historic property.) Great shower heads, just be careful not to flood the floor when turning these on. Stall design is't great
Cons: The room was cold, the mattress was extremely firm and the linens and blankets were lightweight and substandard for a 4.5 star property. No in-room coffee maker. They leave you 2 tokens for 2 cups of regular drip coffee in restaurant, how Rude!
Excellent 10.0
Pros: location was great shuttle and valet service were also wonderful
Mediocre 2.0
Cons: There was no parking on site for a regular pickup truck, wouldnt fit in garage. Room didnt have lighting, even a desk light. Floors were peeling up vinyl. Water poured out from shower door. This wasnt even a three star. Staff however was very nice.
Mediocre 2.0
Pros: Staff members are very courteous
Cons: Beds were not comfortable at all. I am a vegetarian and restaurant don't serve spaghetti, noodles or rice. Staff were courteous and came up with something but couldn't eat it.
Excellent 9.0
Pros: Fantastic shower, with multiple sprayers for a relaxing experience.
Mediocre 2.0
Pros: Large roo.
Cons: No heat, temp in room never went above 61 drgrees. It was freezing. Water was only luke warm. Staff was not helpful. Run down carpets. Bad area.room on roadside, many sirens. Loud.
Excellent 10.0
Pros: The front desk clerk was friendly and the staff was welcoming and warm thru-out our visit. The room was comfy, cozy, and very cute! Great set up and decor for an historic hotel.
Cons: Valet parking was $20.00 a day, but that's to be expected, just wasn't mentioned beforehand.
Okay 5.7
Pros: The staff at Monarch Lounge was awesome—delicious unique cocktails, great decor/atmosphere! The lobby was really nice & elevators though small, were fairly quick. The brunch the next morning was really delicious—apparently they have modified their menu & we enjoyed the taste!
Cons: Disappointed with cleanliness of room: dirty walls, ripped edges of washcloth/towels, door jam loose, dirty floorboards. Floors are loud; streets with sirens are loud; but curtains did blackout the light 100%. Would have preferred more functionality: more hooks to hang towels, a floor mat to step on when getting out of shower, mirror in bedroom since bathroom counter was small, makeup mirror didn’t turn on, lamp lightbulbs were out, AC was set at 67 but kept running to make the room temp 57°, more outlets to charge phone, NO HOUSEKEEPING KNOCK AT 930AM IN A SUNDAY MORNING.
Good 7.0
Pros: Good location and very helpful staff
Cons: Parking isn't the best and the hotel still needs some work in the room to look “cleaner” or more new.
Good 6.0
Pros: It was clean and fairly well laid out.
Cons: It did not have a microwave. Very few rooms at this star level do no.
Excellent 9.0
Cons: I awoke during the night in a sweat. The thermostat was set at 71 F, but the temperature was 77 F. Front desk gal helped, told me other rooms had A/C problems, suggested turning it off and back on to reset. It worked. Yay, since we didn't want to move.
Excellent 9.0
Pros: great staff, friendly and helpful
Excellent 8.0
Pros: Very friendly and accommodating staff.
Cons: The floors in the rooms were hardwood which looks nice but tends to reflect a lot of sounds around the room. Maybe rugs to absorb some of the sound?
Okay 5.0
Pros: The multiple jet shower head was a nice amenity. The bed was comfortable. I left something in the room after checking out and they did mail it to me.
Cons: The staff could have been friendlier, very matter of fact...just doing their job, Carpets in hall needed attention. The breakfast was minimal. Parking was an additional cost. Honestly, we would never choose this hotel again.
Good 6.0
Pros: The shower was nice.
Cons: Overrated. No view and too much noise.
Okay 4.0
Pros: The front desk staff and dinning hall staff are very friendly.
Cons: 1. Can't connect to the WiFi at room. Called twice and nobody helped. 2. No telephone at room, called front desk by using my own cellphone at room. 3. The safety lock of the room is damaged. 4. The breakfast was poor, just some breads and jam.
Excellent 10.0
Pros: The hotel is in a great part of town. I also loved the airport pick up service and the friendly staff. I didn't get a chance to try breakfast but it looked good and the coffee was nice and fresh!
Excellent 9.7
Pros: Downtown location l, clean and comfortable room.
Excellent 10.0
Pros: I loved this hotel. Room was spacious and comfortable and well appointed. Bathroom was great. Internet was fast and easy to sign onto. Location fantastic. Exercise room had high quality machines and dumbells and kettle weights. Staff super friendly.
Cons: I liked it all.
Excellent 10.0
Pros: Super cool interior decorations in the lobby, lounge and especially the rooms!! Do not miss taking a shower, they are amazing.
Cons: Unfortunately their check-in system was down when we got there so we were delayed getting into our room. Also, their valet service is a bit slow. But nothing to not rate it 5 stars overall.
Excellent 10.0
Pros: Large, clean rooms, awesome shower, and cool historic feel with modern decorations. Really nice mixed drinks in the room as well. Wife and I loved it and will come back whenever we are in Omaha. Price of Valet is offset by how cheap the room was -- incredible value.
Excellent 10.0
Pros: This hotel has the most comfortable beds, deluxe shower, friendliest staff, cleanest, warmest, best we've ever stayed at in Omaha.
Cons: A couple of unpolished surfaces in shower (roof leaks).
Excellent 8.2
Pros: Great location. Modern décor. Historic building with neat attributes
Cons: Very warm in the common areas
Excellent 10.0
Pros: everyone was nice it was affordable and they treated us like kings
Excellent 10.0
Pros: We felt like we were treated like queens. We've never experienced valet parking. So fancy! The rooms were beautiful. The lobby was gorgeous. Thomas spoiled us and was so nice. Conner drove us everywhere we needed. What a great service. Would have loved to stay longer. The Old Market location was wonderful and we loved the historical aspect. I highly recommend Hotel Deco!
Cons: The shuttle will take you anywhere you need and pick you up. Only downfall is they didn't have a GPS and got a bit lost. Nothing too bad though. Well worth the extra minutes on our drive to not have to worry about parking!
Hotel Deco - Omaha
Rated no. 12
7.8
Good 7.8
Based on 202 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.6
Facilities
6.8
Location
8.2
Overall
7.0
Overall 7.0 Good
Based on 723 reviews
Cleanliness
7.7
Comfort
7.6
Facilities
6.8
Location
8.2
Overall
7.0
Cleanliness
7.1
Comfort
7.1
Location
7.9
Services
6.8
Staff
7.5
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
7.8
Location
8.3
Services
7.4
Staff
7.9
Cleanliness
8.0
Comfort
7.7
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
7.8
Comfort
7.8
Facilities
8.0
Location
8.3
Overall
7.5
Cleanliness
8.2
Comfort
8.1
Location
8.4
Services
7.7
Staff
7.8

Poor 1.0
Pros: Breakfast was nasty, cold. poor customer service, Loud for other rooms and management didn't care or do anything about. it. seen bugs in room, poor cleaning. and had a nasty smell. I did file a complaint with hotel.
Mediocre 2.0
Cons: They list a pool and fitness center in their amenities yet both were closed. I could have stayed in a number of other hotels had I known. I was scammed. Will not stay in ANY hotel ran by this company.
Okay 4.0
Pros: Convenient location for using airport
Cons: Small room
Mediocre 3.0
Pros: It was located in a very convenient location.
Cons: The sink was clogged and hard to use. The sheets on both beds did not appear to have been changed. They had crumbs and hair in them. When asked for new sheets, we received an attitude.
Okay 4.0
Pros: Good location
Cons: The towels were dirty and stained
Okay 5.0
Pros: car lot rental was worth the stay
Good 7.0
Cons: The TV remote didn’t work & the blanket on bed was a little light.
Poor 1.0
Pros: Location
Cons: The hotel was old and dirty. On a very loud street could hear everything outside and inside because of paper thin walls. Furniture and items in the hotel dirty and unkept.
Excellent 8.0
Pros: Customer service and the airport shuttle which was crucial due to my late arrival time
Excellent 10.0
Pros: Check-in was quick and easy. Breakfast was good but should have more covid protocols as far as masks being worn, switching of utensils, frequent sanitizing when guests are in the dining area. Hotel was close to the airport.
Cons: Linens had stains on them and a few employees tones weren't welcoming. Didn't sound like they were interested in helping me.
Good 7.0
Pros: The location was great!
Cons: The hotel was okay. The lighting was horrific, like being in an asylum. My room had mold throughout the bathroom and the floors looked like they¿d never been cleaned.
Excellent 10.0
Pros: Convenient to Airport
Excellent 8.0
Cons: No elevator. Had to carry our bags up to second floor.
Poor 1.0
Pros: Shower floor was all broken up., grabbed a hand towel to lay over it. Hand towel was dirtier than the floor. There was a crack in the ceiling ( from which water dripped) that ran the width of the ceiling
Cons: Room 156¿. Check it out.. did I mention I woke to a large bug crawling on my arm!!! Mega nasty!!!!
Excellent 10.0
Pros: convenient to airport. Room amenities and breakfast
Cons: Would have liked shuttle to start earlier
Mediocre 3.0
Pros: no comment....
Cons: the night shift employee was rude and not helping with our room key I got 3 rooms for 2 nights and he refuse to give me a key for one of my rooms
Mediocre 3.0
Pros: Location of this hotel met our needs well.
Cons: It was immediately noticeable that our room had a very musty odor as we entered it. We thought to ourselves, "We'll get use to it". We did not. Also, the toilet must have had a leak in the tank, because it would refill itself every few minutes.
Good 6.0
Pros: Close to where we were going. Good price. Good breakfast. Easy check out.
Cons: Dirty run down room. Chipped paint. Stained curtains. Prior water leak on ceiling.
Excellent 10.0
Pros: Airport transport
Good 6.0
Pros: Location. Room was updated. Very comfortable bed.
Cons: The outside and grounds area need work. Breakfast was advertised starting at 4:00 am which was not the case. We had an early flight and thought we would grab something quick before the airport but nothing was out at that time.
Mediocre 2.0
Pros: Location
Cons: The sheets were dirty! Then they just dropped off new ones and didn¿t even make the bed. Very rude.
Excellent 10.0
Pros: loved the convienince
Cons: no
Mediocre 2.0
Pros: Nothing
Cons: Smelled like smoke/Weed. Was dirty, didn¿t have much of a breakfast and it didn¿t feel safe at all.
Good 7.0
Pros: Staff was really nice, comfy pillows and bed.
Cons: The gym was closed at night.
Mediocre 2.0
Pros: Extra small room and bed. It was a power outrage and no backup power supply
Excellent 9.0
Pros: Excellent location!
Cons: Our faucet was leaking but we reported it.
Excellent 10.0
Pros: Clean
Cons: No hot tub
Poor 1.0
Pros: Not much. Close to airport
Cons: Did not like anything except the kind front desk person.
Poor 1.0
Pros: Plenty of parking. Bigger rooms
Cons: Bed sheets had cigarette burns and stains. Found a Hypodermic needle under bed. Told the staff about it. Also got in around 10 and have a 4 year old that gets real excited to stay in hotel and he was running around for like 3 mins and staff came up.
Mediocre 2.0
Pros: it was only couple blocka away from where we were at.
Cons: where do i begin. ac didnt work, shower had no hot water or pressure, water leaked all over bathroom floor from shower, tv remote did not work nor did the buttons on the tv, bathroom faucet sprayed everywhere.
Poor 1.0
Pros: Nothing.no tv service bad service.
Cons: No TV service.so boring and lots mariuana smokers
Excellent 10.0
Pros: Location
Cons: No
Poor 1.0
Pros: Nothing
Cons: The toilet was leaking all over the bathroom so we had no bathroom (supposedly couldn't switch rooms) and then I try to shower only to find out there's absolutely NO hot water.. and the hotel people pretty much told us oh well better luck next time...
Okay 5.0
Pros: location
Cons: a lot
Excellent 9.0
Pros: The price
Cons: The room was very small but clean
Okay 5.0
Pros: Location
Cons: Loud, needs updating, small,
Poor 1.0
Pros: NOTHING!
Cons: This is the worst experience ever at a hotel. Night staff guy is a PSYCHO!! No working phone in room and the guy would not let me use the hotel phone even though I was from out of town and my phone was broken! I'm going to sue for a refund!
Good 6.0
Pros: Price close to airport
Cons: Faucet at sink leaked badly and was too small. Could hardly get my hands under the tap. Shower did not work well. To get the water temp right there was hardly any water coming out.
Good 6.0
Pros: Price and location near airport
Cons: The air conditioner sounds like a World war II tank.
Good 7.6
There was a bandaid stuck to the inside of my shower on the wall. Then there was hair stuck in the sink before I used it.
Good 6.0
Pros: Location and price. The room had a microwave and working refrigerator.
Cons: N/A
Poor 1.0
Pros: by the airport
Cons: I booked a room for 2 queen beds online, then when i arrived at the hotel the employee at check ddidnt mention they didnt have my room. I ended upp getting a room with a full bed for 4 people. Then charged me extra for a roll away bed or crib. Tv broken.
Okay 5.0
Pros: Location to our parking lot for our flight was perfect.
Cons: The hotel and room smelled like they had been smoked in. You could tell they tried to get rid of it, but there was still a bad smell in the air and in the morning had my stomach feeling off.
Poor 1.0
Cons: The sheets smelled like body Oder and smoke.
Poor 1.0
Pros: Nothing staff rude could t speak English
Cons: I hated every aspect of my stay at this hotel. The staff was rude and the owner was nasty. They could hardly speak English. Roaches every where
Okay 5.0
Pros: It was plenty cool and bed comfy.
Cons: Dirty vanity. Breakfast could have been better. Bad water pressure.
Mediocre 3.0
Pros: The only thing i liked about itvwas getting to see my family there.
Cons: Staff was rude and room was falling apart
Good 6.0
Pros: Price, location, rooms were clean except for carpet (which is scary at any hotel), had everything we needed—hot shower/fridge/microwave/iron/hair dryer/space for bikes.
Cons: Advertise airport shuttle but do not offer one. This is a HUGE downside! Outside doors do not lock, so anyone has access to the hallways. Definitely NOT 2 1/2 star hotel now as condition is deteriorating. Breakfast breads were all dry/stale.
Good 7.0
Pros: Nice and clean room. Would have liked a bath tub but only had a shower.
Cons: Adjoining doors only had 1 lock on door, did not feel very safe. Also wold have preferred a bathtub but had room with only a shower.
Okay 5.0
Pros: Location.
Cons: The tv or cable was not working. I had to change rooms after getting comfortable.
Good 7.0
Pros: The room was very clean and the room service and cleaning crew were very friendly and nice. Would recommend for a single person stay.
Cons: Had to put a $100 deposit down which takes a week to get back to account. Was kinda loud. Room was small, but not uncomfortable for one person, shower didn’t keep water pressure. You get what you get for your money, it was not a bad stay
Okay 4.0
Pros: shower
Cons: power went out cable didnt work
Okay 4.0
Cons: Shower door did not close properly. Did not fit.
Okay 5.0
Pros: Location
Cons: Musty smell in room; clerk was not welcoming at all; no breakfast options of any kind. (COVID responsible, but we have had breakfast bags offered at other hotels).
Mediocre 2.0
Pros: Close to my job
Cons: Trash in the parking lot and around the building, grass not cut, side entry doors did not work with card key, cable did not work several times, was charged 2 deposit fees of $115 at check-in.
Okay 5.0
Pros: Uhhhh the cable
Cons: Ac was terrible hallways were hot!! No breakfast, no laundry.
Mediocre 2.0
Pros: Location close to Omaha Airport
Cons: Too many shady characters hanging around the hotel I didn’t feel safe and the curtains and a fabric chair was dirty with stains.
Excellent 8.5
Cons: Nothing
Okay 4.8
Pros: Not much.
Cons: My room wasn’t ready when I checked in well after the check in time. It took 3 tries to get a room. The room had stains on the ceiling and the towels smelled like smoke. A motorcycle group were active all night. Guests were loud.
Mediocre 2.0
Pros: Nice clean big room
Excellent 10.0
Pros: This was my last stop driving from LA to Chicago and it was the best. Friendly staff and a very clean hotel overall. Also, it's a pet friendly hotel surrounded plenty of green (when it's in season) for you dog to walk around.
Sleep Inn & Suites Airport - Omaha
Rated no. 13
7.0
Good 7.0
Based on 723 reviews
Details
Reviews

Cleanliness
5.2
Comfort
4.8
Location
6.7
Services
4.6
Staff
5.0
Overall 5.1 Okay
Based on 12 reviews
Cleanliness
5.2
Comfort
4.8
Location
6.7
Services
4.6
Staff
5.0
Cleanliness
7.5
Comfort
5.8
Location
5.8
Services
5.8
Staff
5.8
Cleanliness
2.5
Comfort
3.8
Location
6.3
Services
3.8
Staff
3.8
Cleanliness
5.0
Comfort
4.6
Location
7.1
Services
4.3
Staff
5.0
Cleanliness
4.4
Comfort
3.8
Location
6.3
Services
3.8
Staff
4.4

Excellent 10.0
Pros: They also are pet friendly but you have to do a returnable deposit understandable they make Motel 6 look like Romper Room
Cons: Great location great staff clean rooms quiet and very well put together for an older establishment
Poor 1.0
Pros: The breakfast is good... somewhere, but here it was not offered at all, not even a vending machine
Cons: Well, I booked it online, when getting there, the gentleman didn't want to answer the desk bell, after waiting awhile, he came out, didn't want to honor the booking, which was confirmed via email, then asked for whatever cash I had left after paying the initial fee, I gave him my last 10$, got my key and the nightmare began...
Good 7.0
Pros: Seeing old friend I worked with.
Cons: Could not stay longer.
Mediocre 3.8
Pros: Hot water in the tub
Cons: Rooms were very small for the price.
Excellent 8.8
Pros: Met and had the chance to thank house keeping for the cleanliness of our room. I mentioned to the owner that I appreciated how clean our room was and the bathtub just sparkled! Patrick, job well done.
Cons: Perhaps a chair to relax outside of our room.
Mediocre 3.8
Cons: Too much money for run down motel. Nothing has been upgraded. Shower just hanging down straight. Much nicer places available for same rate.
Deluxe Inn/Extended Stay - Council Bluffs - Council Bluffs
Rated no. 14
5.1
Okay 5.1
Based on 12 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.2
Facilities
6.8
Location
6.9
Overall
7.2
Overall 5.7 Okay
Based on 285 reviews
Cleanliness
6.1
Comfort
6.2
Facilities
6.8
Location
6.9
Overall
7.2
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.4
Comfort
5.8
Location
6.7
Services
5.1
Staff
6.8
Cleanliness
7.5
Comfort
8.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
6.7
Comfort
6.5
Location
7.1
Services
6.3
Staff
7.5
Cleanliness
5.6
Comfort
5.9
Location
6.0
Services
5.0
Staff
6.8
Cleanliness
7.1
Comfort
6.9
Facilities
7.0
Location
7.3
Overall
6.6
Cleanliness
7.0
Comfort
6.8
Location
7.1
Services
6.3
Staff
7.1

Mediocre 3.0
Pros: Nothing, breakfast was subpar at best, room smelled like urine. We will never stay at this hotel again..
Okay 5.0
Pros: Location
Cons: Window open food in micro wave Wrappers on the floor
Excellent 10.0
Pros: Great place to stay and location
Cons: Nothing
Mediocre 3.0
Pros: I did like the area it is in. It's very convenient and easy to get to and there are multiple fast food restaurants around it.
Cons: Upon my arrival I was informed that since I was a local resident I had to pay a $150 deposit on the room and once I checked out I would be refunded the money in 3-4 business days. When I entered the hotel it smelled like a dirty swimming pool and the room did not smell much better. My key card worked on the side door entrance, but did not work on the lock to my door. I thought it could have been because of the broken door handle, but when I went to the office to complain about my key cards not working they said they've been having issues with the lock in that room. She had to reprogram both my keys and she made sure they both worked, which they did at we left out room to get dinner and when we got back only one key card would work again. I booked the king suite which had plenty of room for two people, which was nice. The bathroom had dirt around the edge of the bathtub and in the corners. There was mold and rust above the bathroom door and there were holes in the wall in the sleeping area. I was definitely overcharged for the quality of the room. This type of room would be something you would find in a fleabag motel not a quality inn. It definitely wasn't worth $80. If you're looking for comfort and cleanliness this is not the hotel for you.
Poor 1.0
Pros: nothinh
Good 6.0
Pros: The pool an hot breakfast
Cons: Bathroom was a little dirty
Okay 5.0
Pros: It was a place to rest our heads for the night.
Cons: Room was in need of a deep clean, a bit more dusting and vacuuming than the 10 minutes allowed for basic housekeeping. The sofa needed to be vacuumed out and the mattress needed to be aired out.
Mediocre 3.0
Pros: The staff, the hotel layout
Cons: There was a couple in the room next to us that were fighting so much and screaming, things getting thrown into the walls, he was threatening her life, I messaged the website and they tried to get ahold of the front desk, they told me to check back today about a free or discounted night because I'm here because I have a brain tumor and we just found out that I have cancer on the 14th of last month so I seize everyday at least 3-around 20 times a day, everyday. I needed to get some rest last night and I was messaging with the hotel at 3am because I couldn't get to sleep with the yelling and constant hitting of wall and the woman screaming that she was going to die. It would be nice to be compensated for a night .
Okay 5.0
Pros: The room was big. The breakfast had a wide selection and was pretty good. Had a pool. Had pull out bed, but it was dirty.
Cons: Room wasn't fully cleaned. We didn't have shampoo or conditioner, there was water in ice container, the door knob was a bit broken which made it hard to use the door. Breakfast signs were restrictive. Pet fee and room was steep. Hard to understand staff.
Mediocre 3.0
Pros: Price was reasonable like other Quality Inns we have stayed but entry way outside door was dirty
Cons: Breakfast not as advertised, no waffles, no bread to make toast milk was in half gallon bottle for multiple use. Only cold cereal and oatmeal and yogurt. Bathroom was in disrepair, bathroom door paint pealing, no hot water, lukewarm at the best. I will no
Poor 1.0
Pros: Closeness to the airport
Cons: The hotel was not clean at all
Mediocre 3.0
Pros: The staff was very nice and helpful
Cons: our room was dirty, smelled like pot and had dozens of flies. Dirty towels were left in the room.
Okay 4.0
Pros: Clean room
Cons: Advertise Shuttle to Airport and Free full breakfast. HAD NONE OF THE ABOVE that's why I booked this Hotel, Charged --- dollars for only a --- room!
Good 7.0
Pros: The price was good for what I was looking for in the area. Location was good also for the trip to council bluffs. The staff could be alittle more happy when dealing with customers. The one thing I noticed was the price I agreed too.
Cons: They charged me more on my card then the online price and had my address wrong too. I filled all that stuff out on line so it should have matched.
Poor 1.0
Pros: We slept well.
Cons: Poor customer service, dirty, unsafe, staff smoking at front door, poorly kept, rude staff who did not follow through, most staff we saw lived at the hotel.
Poor 1.0
Pros: Leaving
Cons: Everything was dirty or broken
Mediocre 3.6
As I was walking to my room a combination of mold and cigarette smoke hit me. I was in a non-smoking room, but it reeked like stale cigarette smoke. Even the towels and pillow shams smelled like stale cigarettes. The room was dusty but worst of all is that was a lot of mold on the louvers of the air unit! I told the front desk about the mold and they said they will have the maintenance guy check it out. I will not stay there again.
Excellent 9.0
Pros: Staff was extremely helpful and the property is very pet friendly. Our rooms have always been clean and comfortable.
Cons: The only issue was when the pool wasn't working properly. But the hotel managment addressed the problem quickly they just couldn't fix it within our stay.
Mediocre 3.0
Pros: Location
Cons: Dirty rooms, rude owners
Poor 1.0
Pros: Room had many broken things in it. NOT clean. Very disappointed.
Cons: Cleanliness.
Excellent 8.2
Pros: Over the last five years they have do a great deal of remodeling. I have stayed there about 5-10 times a year for the last twenty years and it was looking pretty tired. It is now greatly improved. Clean and well cared for. Price is very good for the area.
Cons: Getting rush of hot water when showering caused when someone uses the hot water from another room. Stayed in about Rm 144. Vent fan comes on but does NOT suck air.
Excellent 8.0
Pros: Rooms were clean and modern w fridge microwave and flat screen. Free WiFi which did not require recertification with each logon. Love the heat lamp in the bathroom and great water pressure.
Cons: Though the room smelled nice the hallway was kinda stinky. It was a huge relief when we walked in the room and it smelled good. The continental breakfast did not have all the items advertised stocked. I think they had the items but you were supposed to ask for them which I did not like.
Okay 5.4
Pros: Got a good price through kayak
Cons: Front desk guy was cranky-- no breakfast was available in the morning...
Quality Inn & Suites - Council Bluffs
Rated no. 15
5.7
Okay 5.7
Based on 285 reviews
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