Overview

Prices are in Australian Dollars. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Smile Hotel Otaru

Inaho 3-5-14, Otaru 047-0032, Japan
+81 134 330 333

$46+

Overall guest ratings

7.8/10 Good
based on 1,113 reviews

Review highlights

  • 9.2
  • 9.1
  • 3.6
  • 3.1

Nearby

    show all

    About

    With a stay at Smile Hotel Otaru in Otaru, you'll be minutes from Sakaimachi Street and Otaru City Art Museum. This hotel is within close proximity of Otaru City General Museum Ungakan and Ironaifuto Park.

    Rooms

    Make yourself at home in one of the 178 air-conditioned rooms featuring refrigerators. Complimentary high-speed (wired) Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Dining

    Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and luggage storage. Self parking (subject to charges) is available onsite.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    based on 395 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
    • 8.8 "Good value."
      8.4 "84% were happy with the price of the breakfast."
    • 8.3 "Great service."
      7.1 "71% said the reception staff was great."
      8.6 "86% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.6 "Housekeeping was great, according to 96%."
    • 8.1 "Breakfast is good."
      8.4 "84% were happy with the price of the breakfast."
    • 3.6 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      0.7 "For 93%, the rooms looked old."
      3.3 "67% said rooms were dirty."
      3.0 "70% thought they were poorly maintained."
      0.0 "100% had problems with the shower."
      0.0 "100% said the bathroom was dirty."
    • 3.1 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
      1.1 "89% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
    • 2.5 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.7 Good
    based on 82 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      7.1 "Great parking, according to 71%."
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 3.3 "Rooms are not good."
      2.4 "76% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
    • 3.0 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 2.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."

    Overall rating

    7.1 Good
    based on 79 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      7.0 "Great parking, according to 70%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.7 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 3.9 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.6 "84% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      0.6 "For 94%, the rooms looked old."
    • 2.9 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."

    Overall rating

    6.3 Good
    based on 35 reviews
    • 9.4 "Terrific location."
    • 9.0 "Excellent value."
    • 8.5 "Great service."
    • 8.1 "Breakfast is good."
    • 3.4 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      1.6 "84% said rooms were small."
    • 2.6 "Quite uncomfortable."
      1.6 "84% said rooms were small."
    • 2.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.7 Good
    based on 197 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 8.4 "Great service."
      7.1 "71% said the reception staff was great."
      8.8 "88% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.0 "Breakfast is good."
      8.4 "84% were happy with the price of the breakfast."
    • 5.0 "Average amenities."
      0.0 "100% thought the facilities needed updating."
    • 3.3 "Rooms are not good."
      1.4 "86% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      3.3 "67% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      4.2 "Air conditioning was criticized by 58%."
    • 3.2 "Generally quite dirty."
      3.3 "67% said rooms were dirty."
    • 2.8 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.5 "75% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
    • 2.8 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close