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Hotel Grand Chancellor Palm Cove
4 class rating

Hotel Grand Chancellor Palm Cove

Coral Coast Drive,1, Palm Cove, QLD 4879, Australia
Palm Cove, Australia
See location+61 740 591 234
7.5
Good
based on 945 reviews
945 reviews
Provider
Provider for Hotel Grand Chancellor Palm Cove
Provider for Hotel Grand Chancellor Palm Cove
Provider for Hotel Grand Chancellor Palm Cove

Photos of Hotel Grand Chancellor Palm Cove

Overview

Rating
Located in Cairns, Hotel Grand Chancellor Palm Cove is within a 25-minute drive of Cairns Airport and offers an outdoor pool. It provides pool views and free Wi-Fi. This stylish resort offers family facilities, such as a kids pool. Corporate facilities include meeting rooms. It also has its very own wellness centre, Radiant Health and Yoga. The rooms at Hotel Grand Chancellor Palm Cove are air-conditioned and include a private balcony, an in-room safe and a flat-screen TV. They come with ironing facilities, an alarm clock and a ceiling fan. Hotel Grand Chancellor Palm Cove's restaurant provides international cuisine and the bar serves light snacks and a variety of drinks. The resort is close to Peppers Spa Palm Cove. The staff at the tour desk are available to organise tours and activities in Cairns.
Rating
7.5
Good
Based on 945 verified guest reviews

Latest deals for Hotel Grand Chancellor Palm Cove

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Amenities at Hotel Grand Chancellor Palm Cove

  • Outdoor pool
  • Restaurant
  • Free Wi-Fi
  • Child pool
  • Airport shuttle
  • Meeting/Banquet facilities
  • Parking
  • Spa
  • Laundry service
  • Hairdryer

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk

Accessibility and suitability

  • Non-smoking rooms available
  • Lift
  • Pets not allowed
  • Designated smoking area

Parking and transportation

  • Parking
  • Airport shuttle
  • Private parking

Pool and spa

  • Spa
  • Outdoor pool

Laundry

  • Laundry service
  • Iron and ironing board

Dining

  • Restaurant
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Shops (on site)

Basics

  • Free Wi-Fi
  • Air-conditioned

Bathroom

  • Hairdryer

Outdoor

  • Garden

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Child pool

Reviews of Hotel Grand Chancellor Palm Cove

7.5
Good
945 verified ratings
Wonderful
310
Very good
167
Good
205
Okay
95
Fair
92
Mediocre
34
Poor
42

Summary of reviews

Guests say
Guests appreciated the cleanliness of the hotel and the friendly staff, with many highlighting the great location. However, there were complaints about the service, particularly from the front desk, and some rooms were noted to be in need of maintenance. Overall, it seems to be a decent choice for a stay, especially for those who value cleanliness and location.
AI-generated from customer reviews
Cleanliness9 out of 10
Location8.5 out of 10
Service3 out of 10
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Location

Coral Coast Drive,1, Palm Cove, QLD 4879

What's nearby

  • Cairns Tropical Zoo0.4 km
  • Peppers Spa Palm Cove0.4 km
  • Palm Cove Beach0.7 km
  • Reef House Spa1 km
  • Hartley's Crocodile Adventures11 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Grand Chancellor Palm Cove

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Grand Chancellor Palm Cove

  • What are the room options at the hotel?

    All rooms and apartments at Hotel Grand Chancellor Palm Cove have a balcony and a dining area. There are various room sizes including Superior King and Superior Twin with different configurations of beds, including two double beds or two twin beds, and you can add cots for children. If you want to cater for yourself you should look out for one of the apartments that have a refrigerator and a small kitchenette. All the rooms, which are centred around the pools, have either a pool view or a lookout onto the tropical Queensland vegetation. The bathrooms have roll-in showers and free toiletries for all guests.

  • How is Hotel Grand Chancellor Palm Cove suitable for those travelling with young kids?

    This resort is a good place to visit with kids because the property is set up to entertain young guests. The resort has two swimming pools, including a children’s pool that has shallow water throughout, so there are options to accommodate swimmers of all strengths and ages. There is also a games room if you happen to have a rainy day. The hotel can organise babysitters too – just ask at the reception if you’d like a night out without the kids. The resort is also only around 4 km away from the beach, so you can take the kids there for a change from the pools.

  • Which payment methods are accepted by Hotel Grand Chancellor Palm Cove?

    The hotel accepts all major credit cards such as Visa, Mastercard and Amex, but please note that these payments will likely incur a small surcharge. There is a damage deposit required upon check-in, and this can be paid with your credit card or you can pay in cash. Once you’ve checked out, the deposit will be refunded to you if all conditions are met.

  • What breakfast options are available at the hotel?

    The in-house restaurant at Hotel Grand Chancellor Palm Cove serves a buffet breakfast on a daily basis for guests. The restaurant, which is located next to the reception desk, is typically open daily from 06:30 to 10:30, and you can start your day overlooking the swimming pool. The options served at the restaurant include the choice of a continental buffet with freshly baked pastries and fruit, as well as a selection of traditional cooked breakfast items like scrambled eggs, pancakes and muffins. The hotel is able to cater for food allergies if there is nothing suitable on the buffet.

  • How can I arrange a check-in or check-out time outside of regular hours? Will this cost extra?

    The hotel can offer early check-in or late check-out, but this is dependent on availability. Regular check-in is after 15:00 and check-out is before 11:00. In order to secure an early check-in time, before 15:00, you may need to pay for the night before so that your room will be ready – you will need to confirm this before your arrival. Late check-out is dependent on the rooms available, so speak to reception; they are open 24/7 and can inform you.

  • Where is Hotel Grand Chancellor Palm Cove located?

    Hotel Grand Chancellor Palm Cove is located at Coral Coast Drive,1, 0.8 km from the centre of Palm Cove. Cairns Tropical Zoo is the closest landmark to Hotel Grand Chancellor Palm Cove.

  • When is check-in time and check-out time at Hotel Grand Chancellor Palm Cove?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Grand Chancellor Palm Cove.

  • Does Hotel Grand Chancellor Palm Cove offer free Wi-Fi?

    Yes, Hotel Grand Chancellor Palm Cove offers free Wi-Fi.

  • How far is Hotel Grand Chancellor Palm Cove from the airport?

    Hotel Grand Chancellor Palm Cove is 18.2 km from Cairns. Hotel Grand Chancellor Palm Cove is 103.2 km from Bloomfield.

  • Does Hotel Grand Chancellor Palm Cove have a pool?

    Yes, Hotel Grand Chancellor Palm Cove has a pool on-site.

  • How does KAYAK find such great Hotel Grand Chancellor Palm Cove hotel deals?

    KAYAK scours the web for all room deals available at Hotel Grand Chancellor Palm Cove in Palm Cove and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Grand Chancellor Palm Cove and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Grand Chancellor Palm Cove.

See more FAQs

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Good to know

Value for money

8.0

Distance to city centre

0.8 km

Nearest airport

Cairns

Distance to airport

18.6 km