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Hotels near Pensacola airport

Hotels near Pensacola airport

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Pensacola (PNS) - Pensacola, FL, United States
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Best hotels near Pensacola airport

Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
9.3
Overall
8.5
Overall 9.1 Excellent
Based on 240 reviews
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
9.3
Overall
8.5
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.3
Cleanliness
8.0
Comfort
2.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
9.7
Comfort
9.4
Location
9.5
Services
9.5
Staff
9.5
Cleanliness
9.3
Comfort
9.5
Facilities
10.0
Location
9.1
Overall
8.0
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.0
Staff
9.4
Cleanliness
9.1
Comfort
8.9
Location
8.6
Services
8.9
Staff
9.5

Excellent 9.0
Pros: Nice clean room, comfortable bed and like the walk-in shower.
Cons: For the price of the room I feel $11.95 for breakfast is high.
Excellent 10.0
Pros: Friendly staff
Cons: Everyone
Excellent 10.0
Pros: Staff was excellent, room was clean and protocols were great.
Excellent 10.0
Pros: We arrived early and the staff was very cooperative and they were able to get us in our room early. Every time we walked by the front desk the staff greeted us and made us feel welcome.
Cons: The price was a little higher than I think it should have been.
Excellent 9.0
Cons: Great location,
Excellent 8.0
Pros: RAINED SO COULDNT USE THE POOL EVERYTHING WAS GOOD EXCEPT DINNERS BREAKFAST WAS GOOD
Cons: FOOD THE DINNER MAINLY LOUSY SELECTION MEATLOAF WAS A FROZEN DINNER COD SANDWICH WAS SMALL AND NOT TASTY
Poor 1.0
Cons: The exhaust fan in the bathroom was inoperable leading to excessive humidity in the whole room which made for a miserable nights stay. No bathroom floor mat was available. Bed was bowed in the middle which made for a restless nights sleep.
Excellent 9.0
Pros: Location, Cleanliness of rooms and property. Some of the bartenders seemed scared to strike up a conversation and were very stand off ish. Hotel employee is an excellent server!!!!
Cons: I do not appreciate being charged for things I did not authorize, like, an additional 3 night stay and whomever decided they needed to charge their dinner to my room. NOT HAPPY. Hotel employee told me that I would not be charged. Now disputing with C/C co
Excellent 10.0
Pros: Updated and clean. Great food!
Excellent 10.0
Pros: Availability, cleanliness and overall feel of luxury
Excellent 10.0
Pros: Available, clean and friendly and were able to accommodate us for our wedding party.
Cons: n/a
Excellent 10.0
Pros: Staff was so friendly and professional they all wore there mask Also
Cons: I liked everything
Excellent 10.0
Pros: Nice
Cons: No
Excellent 9.7
Pros: Easy check in. Clean Rooms. Accessible to mall and other amenities. A quiet stay.
Cons: Firm pillows would’ve been nice.
Excellent 10.0
Pros: Close to airport with free parking Nice restaurant with friendly staff, great breakfast brunch Well maintained and clean rooms
Excellent 9.0
Pros: Hilton Garden has the consistency of Marriott.
Cons: The price! We had to pay $--- for this room. Way over priced
Good 6.0
Pros: The front desk staff
Cons: The service at the restaurant very slow and had a mix up with our food. The food was good once we got it.
Excellent 10.0
Pros: The property was very clean, the staff friendly. Will definitely stay here again.
Okay 4.0
Cons: Upon checking in, my wife (not thirty anymore) asked for help. She was greeted with-"With what" like don't bother me. When informed the desk "with my luggage" she was informed there was no one available. Can anyone imagine a Hilton acting in this manner!
Good 6.0
Pros: The hotel was what I would expect from a Hilton. Nice
Cons: No
Excellent 9.0
Pros: Location and cleanliness
Excellent 9.1
Pros: Comfortable and clean/modern bathroom with hot water for a nice relaxing shower to then rest plus internet worked like a charm
Cons: A little expensive but it's a nice hotel
Good 6.0
Pros: I liked the location of the hotel very much so and the guy who works the night is very nice and helpful.
Cons: The bed was very uncomfortable and even talked to the front desk about it, they seemed to not care. She was rude and kept treating us like we were not intelligent to use the bed properly.
Hilton Garden Inn Pensacola Airport - Medical Center - Pensacola
Rated no. 1
9.1
Excellent 9.1
Based on 240 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Location
9.0
Overall
10.0
Services
8.9
Overall 8.9 Excellent
Based on 261 reviews
Cleanliness
9.0
Comfort
9.0
Location
9.0
Overall
10.0
Services
8.9
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.9
Comfort
9.1
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.8
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
9.4
Staff
9.2
Cleanliness
9.0
Comfort
8.9
Location
9.3
Services
8.8
Staff
9.4
Cleanliness
8.7
Comfort
9.3
Location
8.9
Services
9.1
Staff
9.2

Good 7.0
Pros: close to the interstate and the university
Cons: needs some repairs and replacements. questionable people wandering in parking lot
Excellent 9.0
Pros: Clean, quite, pet friendly
Cons: N/A
Excellent 8.0
Pros: Very clean/new. Easy access and centrally located for our needs.
Excellent 8.0
Pros: Fred fly staff and great location
Cons: No
Excellent 10.0
Pros: Personally I love the place and everything about it.
Cons: N/A
Excellent 8.0
Pros: Close to interstate, clean, comfortable bed, dog friendly.
Cons: Only negative was we were put in smoking room and had to swap, but the front desk manager was quick to correct and apologetic.
Excellent 10.0
Pros: Great location for visiting our granddaughter at Naval Air Base.
Excellent 9.0
Pros: Good location to the interstate, some restaurants and shopping center. Staff were friendly and informative. Room was clean and had everything necessary. Although we didn¿t use it, the complimentary snack room was nice as well.
Excellent 8.0
Pros: Nice bed.
Cons: Room was somewhat clean but not excellent.
Excellent 10.0
Pros: The location was perfect. Close to the Interstate for ease access. Food location was great. malls was very near by along with other stores.
Cons: No
Excellent 9.0
Pros: The rooms are spacious and clean
Cons: I didn't like that it only had a shower and no bathtub.
Excellent 9.0
Pros: I love the recliner in the room and the kithenette. I had brought some food back but forgot a fork. I looked in the draw and there was a complete set of silverware, steel. Marvelous. Felt like home. Great tv and air conditioner and shower also.
Cons: No problems
Okay 5.0
Pros: It was quiet an clean
Cons: I was with my j18 yr old grandson. I was put in a room with one kingsize bed. We had to go buy a blowup mattress. I was charged over $--- and the bill came to approximately ---. Big difference
Excellent 10.0
Pros: Very clean and the staff were amazing. Great room with full size fridge,stove,microwave,even a dishwasher in the room.
Cons: Location is a little difficult cause of traffic but still manageable. Water pressure was a little weak in the shower.
Excellent 10.0
Pros: I appreciate the attention the detail. The kitchen was fully stocked, the bathroom had high quality products (not the cheap mini bottles), and the cards throughout the room was cute.
Cons: Location isn't ideal. It was tucked away behind a restaurant and there were no signs to indicate where to go.
Excellent 8.0
Pros: I loved the room, comfy bed and spacious.
Cons: I stayed 4 days and each day I had to go ask for new towels. And trash bags to take my own garbage out. Housekeeping wasnt on their job. They were outside smoking cigarettes everytime I went out. Other thab that. Good experience.
Good 7.0
Pros: Room size, comfy beds, linens, cleanliness, towels
Cons: Was crowded with a lot of people hanging around outside. Rooms were nice but walls thin so could hear all the neighbors
Excellent 9.0
Pros: The pool was nice. The kitchenette was a plus even though we didn't use it.
Mediocre 3.0
Pros: Nothing really stood out, I appreciated the clean and modern bathroom, the bed was comfortable, except for the smells.
Cons: All the staff I encountered smelled of cigarettes, the so-called 'free breakfast' was only a basket of fruit in the lobby. The beds smelled like a wet dog slept on them. I had to go to the lobby to get a sheet to lay over the bed and slept on that.
Good 6.0
Pros: The room was spacious and, most importantly, the bed was comfortable.
Cons: Our key cards did not work. The first person to come help also could not get the room door open. A second person was called but he could not fix it either so they tried a second room for us (occupied). We finally got the 3rd room after almost an hour.
Excellent 10.0
First and foremost, Candlewood Suites Pensacola felt very safe and extremely clean. We choose this property because it is near NAS and Corry Station. Our daughter is in the Navy, so we brought her dog to visit her. Few pet friendly hotels are as clean and as welcoming as this Candlewood Suites. I appreciated the full-sized refrigerator, microwave, dishwasher, and pots, pans and silverware in the room. My daughter wanted to make a dessert and we were able to borrow a mixer from the front desk. How wonderful is that? They have a variety of kitchen tools to use. In fact, we used bbq tools to grill outside on the gas grills near the lovely little pool. The staff, without exception, was efficient, professional and friendly.
Okay 5.0
Pros: Staff was friendly and accommodating to all of our needs. Hotel employee went out of his way to make us feel wanted and at home.
Cons: People in the room above us woke us up several times early in the morning with their kids jumping off of the bed and banging on the floor. Smokers smoking outside of the building should be asked to smoke downwind from the door.
Good 7.0
Pros: Very convenient. Loved the new bed.
Cons: No.
Okay 4.0
Pros: The staff was very friendly
Cons: I went time visit my daughters but they had dogs and I am allergic to dogs and cats. Therefore I stayed in the hotel. The hotel allow pets on 2nd floor and some people with dogs on 3rd floor. The smell was horrible and I could not stand it. No one helped
Good 7.0
Pros: Newly built and very clean. Rooms felt as good a standard as hotels with much higher star ratings.
Cons: The hotel is billed as an all suites hotel. However, our room I had only one full-size bed and no pull out and no rollaway beds were available. This made it very hard for my family of five and two of us ended up sleeping on the floor.
Okay 5.0
Pros: staff friendly
Cons: outdated - everything pretty average
Good 7.0
Pros: Brand new hotel. Close to market. It has a kitchen, with a full size refrigerator, which can be handy if you are staying a few days. Well designed rooms. Great computer/work area, with pens/stapler/tape//markers, and a printer.
Cons: Far from downtown. Room is not maintained. We came in and floor was full of dirt, bed had hair on it. Housekeeping is poor, we had to borrow a vacuum cleaner. This hotel will be run down within a year if not maintained by staff (housekeeping).
Candlewood Suites Pensacola - University Area - Pensacola
Rated no. 2
8.9
Excellent 8.9
Based on 261 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
8.8
Overall
8.8
Overall 8.6 Excellent
Based on 494 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
9.3
Location
8.8
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
8.9
Services
8.7
Staff
9.2
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.6
Staff
9.1
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.8
Staff
9.2
Cleanliness
9.2
Comfort
8.9
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
9.3
Comfort
9.5
Location
9.1
Services
9.2
Staff
9.7

Excellent 10.0
Pros: Clean room (important that shower and toilet were very clean) and lobby and cafeteria area. Great fire pit area outside. Nice parking lot. Great front desk staff. Great location. Good breakfast taste and options. Efficient check in and check out.
Cons: Nothing within the hotel’s control to complain about. Early morning door slamming and loud cars but that is not the hotel’s fault.
Excellent 8.0
Pros: Was ok
Cons: Little dirty in the room mostly in-between the carpet and wall crevaces
Excellent 10.0
Pros: Very clean and well maintained.
Excellent 10.0
Pros: Everything was real nice and clean
Cons: nothing
Excellent 10.0
Pros: Location and the staff was really amazing
Cons: The noise in the room above us was the only issue¿ but the staff was great about correcting the issue
Excellent 10.0
Pros: Clean
Okay 4.0
Cons: It was not very clean. As soon as you walk in the front doors you notice the couches with big stains in the lobby. The hallway and rooms have noticeable stains, dirt and garbage on the carpets. The rooms look outdated. Disappointing for a Courtyard
Excellent 10.0
Pros: Everything was great
Cons: No
Excellent 10.0
Pros: Great clean place!!!
Excellent 9.0
Pros: The front desk employee was extremely helpful and recommended a nice seafood restaurant to try during our stay. Room for the most part was clean.
Cons: Since COVID started, I run a blacklight flashlight over a hotel room to determine if the room is clean. The wall surrounding the toilet and the sofa lit up. I expect these areas to have stains but perhaps an seasonal deep cleaning would be helpful.
Excellent 10.0
Pros: Should be more stars. Wish it had better breakfast but because of pandemic, can’t have. I understand that.
Cons: No
Excellent 9.0
Pros: Big Room for family
Cons: Noises, poor breakfast.
Excellent 10.0
Pros: The size of room, just like booking photos. No surprises or let downs.
Cons: Free breakfast was blah due to COVID-19. Water, muffin & granola bar only option for both days. Small carton of milk & prepackaged cereals/ grits/oatmeal packets would have been great & could be made in our rooms with microwave.
Excellent 10.0
Cons: The price was too high for the star rating.
Excellent 10.0
Pros: Everything
Good 7.0
Pros: Great coffee with french vanilla available but the morning breakfast was almost average compared to my experience at other 3 star hotels.
Cons: Beds too soft. Bothered my back. Please select the fourth floor because if there is a guest on floor above you will probably be bothered by the noise of normal footsteps. Max temp setting of 80 degrees not enough to overcome cold weather.
Good 6.0
Pros: The decor is very nice.
Cons: Worse bed ever!
Good 6.0
Pros: It is in a great location and just like all Marriots the layout and design of the building and room was nice.
Cons: The bed was horrible! It was like sleeping on a rock. There was no bath tub only a shower and I have children. Most of the staff were not attentive and could not have cared less. I don't recommend asst this time.
Good 6.0
Pros: The fire pit.
Cons: The ice machine on the 3rd floor don’t work. The breakfast had no meat, no bacon, no sausage, just a little sausage and gravy. No USB plug ins, oh I forgot the usb for an iPhone 4 on the radio!!!!!!!!
Good 7.1
Pros: The hotel was very clean and the room was spacious.
Cons: The food served for breakfast was inedible.
Good 7.0
Pros: The hotel was super easy to find, and was extremely clean. The only thing about our trip that was not great way the courtesy of the staff. They all seem very happy to be working there. And their tone was not at all what I expected at a three star hotel
Cons: The staff was not friendly and courteous as I would've expected. They were very abrupt and harsh in their tone
Excellent 9.4
Pros: Clean, I only needed a night stay while traveling for work. Very clean, very nice people and decent breakfast. Comfortable bed and spacious room.
Excellent 8.5
Pros: Clean and modern rooms, large bathroom, pretty good breakfast, and the pool was nice and clean. Also the staff was friendly.
Cons: Charged $80 more then listed from hidden fees.
Excellent 9.6
Pros: Room was amazing, especially the bathroom. Walk in shower and upscale everything. One of the nicest places I've ever stayed.
Springhill Suites Pensacola - Pensacola
Rated no. 3
8.6
Excellent 8.6
Based on 494 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
8.7
Overall 8.6 Excellent
Based on 148 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
8.6
Location
8.9
Overall
8.7
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
7.0
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
6.7
Comfort
7.5
Location
7.5
Services
7.5
Staff
7.5
Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
8.2
Staff
9.3

Good 6.0
Pros: Breakfast was fine, location was good
Cons: I don't think the bed was a queen as promised. Also, we were not told ahead of time that you only provide housekeeping if you stay there for 5 days or more.
Excellent 10.0
Pros: Our stay was great. The staff was friendly and informative.
Excellent 8.0
Pros: Our room had a leaky faucet and they allowed us to change rooms no questions asked. Also the location, it was close to the airport and we had a 4am arrival time! We also were able to check in early when we arrived which was very appreciated.
Mediocre 3.0
Pros: It was ok
Cons: My tub n the room was flithy
Excellent 10.0
Pros: The staff was so amazingly accommodating and the facility was beautiful.
Cons: None
Good 7.0
Pros: Location was fine.
Cons: The faucet was loose on the counter in the bathroom and the toilet was leaking water continuously. They were stingy with serving food for breakfast in the morning.
Excellent 10.0
Pros: Hotel was clean & quiet except for a few early morning flights out of the airport. Staff was excellent. Pool was nice..nothing spectacular but it was a pool
Cons: Pool needed some cleaning...lots of leaves debris in it. Towels were soaked from the rain the night before so you could tell no one went out there to tidy the pool. We got there at 2pm. some mold in the shower.
Excellent 9.0
Pros: Thrpool
Cons: Every thing was great
Good 7.0
Pros: Location was perfect
Cons: Outdated, broken closet door, cracked mirror, broken ceiling fan, little or no air conditioning in hotel hallways and common areas.
Okay 4.0
Pros: The location is close to everything.
Cons: The hotel was renovating, that was not mentioned when booking. The lobby was a mess and smelled of paint of everywhere. Rooms were not cleaned well or sanitized. They do not clean daily and do not like to bring fresh towels. Breakfast and gym were a joke.
Excellent 9.0
Pros: Everything
Good 7.0
Pros: Breakfast included
Cons: Malfunctioning door lock kept us locked out and made us late for appt
Excellent 10.0
Room was very clean. Staff was very nice. I would definitely come here again
Good 6.0
Pros: Location
Cons: Beds
Excellent 10.0
Pros: The staff worked to accommodate even considering the health precautions. Even though this hotel is right next to the airport, you do not catch the sound of any air traffic.
Excellent 10.0
Great layout, and so convenient to sleep, work, and talk.
Excellent 10.0
Pros: Love this place! So clean
Cons: No
Excellent 8.0
Pros: The front desk staff at the hotel were really nice and welcoming. The location is good. There are several restaurants close by and the beach is about 25 min away.
Cons: The fold out couch in our room had a dirty sheet on it and did not seem to have been cleaned very well.
Mediocre 3.7
Pros: The bed was comfortable.
Cons: There wasn't an ironing board in our room. We called to have one sent up, and it didn't come. We called again, and they brought one without a cover. Claiming they didn't have a cover available, they gave us towels to put over the ironing board. Skanky. The maid didn't change the sheets the whole time we were there. They didn't empty the trash; just made the bed and gave us new towels and conditioner. The phones weren't working when I tried to check out, and upon checking out at the front desk I was told, "You straight" by the clerk. Not a "Thank you for staying with us" or "Have a nice day", just "You straight".
Excellent 10.0
Pros: This hotel was extremely clean and the staff was super-friendly. I was in Panama city for work, had to evacuate because of Hurricane Michael. I came here to Pensacola and decided to visit this place. It definitely exceeded my expectations.
Cons: Nothing at all.
Good 6.0
Pros: Very large suites
Cons: Mold in bathroom shower.
Excellent 10.0
Pros: The staff was amazing - very accommodating and helpful. Breakfast was unexpectedly delicious! Our room actually included a small fridge, microwave, and stove top as well as the standard cutlery. Would definitely go out of my way to stay there again.
Excellent 10.0
Pros: The staff was friendly and served me with a smile. The room was clean and anything I needed they had it for me.
Excellent 10.0
Pros: The staff were amazing and very accommodating. Loved my room. Very nice and clean. The hotel could use a paint job, but I will take a nice room and great staff over that any day.
Cons: Na
Excellent 10.0
Pros: We had a great young man that was working the desk when we checked in, Hugo. He gave us some wonderful ideas of places to eat. we would recommend this hotel. It is not far from the beach or downtown area.
Excellent 10.0
Cons: Car alarm every 40 minutes all nightlong
Good 7.1
Cons: We had to switch rooms because I found bugs in the bed and between the mattresses
Homewood Suites By Hilton Pensacola Airport - Pensacola
Rated no. 4
8.6
Excellent 8.6
Based on 148 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.8
Overall
10.0
Overall 8.5 Excellent
Based on 411 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.5
Services
8.2
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
9.0
Services
8.6
Staff
8.8
Cleanliness
9.0
Comfort
9.4
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
8.9
Services
8.9
Staff
9.1

Excellent 8.0
Pros: Comfortable bed, quiet surroundings, great patio area, clean.
Cons: No breakfast. At this price point, something complimentary should be provided. Also, the room arrangement of refrigerator, microwave, and coffee pot is awkward. It all should be consolidated and separate from the actual sleeping area. Sink area is small. Air conditioner appears to have stopped working.
Okay 5.0
Pros: The location was perfect based on why we were there and the bed was comfortable.
Cons: Our room ended up being a conjoined room which I don¿t typically mind. However we could here the people next to us all night which made it hard to sleep. They were not only talking loud but had a younger child and the the husband was burping loudly.
Okay 4.0
Pros: Location was good
Cons: There were Food and Cheerios all over the sofa bed. Little nats flying around the room all night. When we told the front desk they was say sorry. No room change. No refund. Nothing.
Excellent 8.0
Pros: Staff was friendly
Okay 4.0
Pros: Location
Cons: Everything except the location. They advertise buffet breakfast but provided only water and snacks
Excellent 8.0
Pros: Clean
Excellent 8.0
Pros: Loved the room. The black out shade and the size were great. The big fridge was great with the freezer.
Cons: The front entrance. Not planned well coming off main road there is room for one vehicle and is blocked by someone checking in. Cannot park in front of hotel unless coming from enter side and that is where the handicapped parking is.
Excellent 10.0
Pros: It was very clean and very nice Friendly staff I will be back again
Excellent 10.0
Pros: How clean it was there.
Cons: N/A
Excellent 9.0
Pros: Updated and clean.
Cons: The price was high for that town compared to other towns.
Excellent 10.0
Pros: Loved, loved, loved at the front desk. She was awesome and gave us a recommendation to what is probably the best restaurant I have ever been to.
Cons: The only complaint I have is that the pillows on the beds were overstuffed and hard as rocks.
Okay 5.0
Pros: The outside was beautiful ad the room was nice and clean. Beds were comfortable.
Cons: the fitness area dn the indoor pool were both under construction which was not told to me when I booked the room or I would've chosen somewhere else.
Excellent 10.0
Pros: Cleanliness of hotel. And location
Cons: N/A
Excellent 8.0
Pros: Close to dining, market, exit.
Excellent 10.0
Pros: Very clean and beautiful
Good 6.0
Cons: Sofa was dirty full of Sand. No morning complimentary coffee  Indoor pool closed at 7pm. Not adequate parking. Was full.  Horrible location for $--- night
Poor 1.0
Pros: I was on the first floor, the people next door kept waking me up all night slamming doors and yelling, when I finally got up in the morning and told the front desk, which was right on the same floor, they were obviously sleeping somewhere.
Cons: The staff was terrible and did not give a damn about people staying there, especially the manager! Terrible place to stay, wont ever stay on that side of town agian..
Excellent 9.4
Pros: Location
Cons: Mattress was past its prime
Good 6.0
Pros: Location was good
Cons: The desk clerk put me in a handicap room. If she changed me it was going to have a fee. I am not handicapped
Good 6.0
Pros: Nice and clean
Cons: I reserved a standard room which should have had 2 beds. Got there and they told me they didn't have any rooms left with 2 beds. They bought a nasty roll away in. Was a tiny room and there really wasn't enough doom for a roll away.
Okay 4.0
Pros: Nothing special and staff seemed indifferent to customers needs or satisfaction.
Cons: If you aren't going to have a pool working or available at the time the reservation is made, you should let the customer know. We stay where we can enjoy swimming a few laps and unwind from the drive. The pool had been down for awhile and not working.
Poor 1.0
Cons: Yes, I did not like the fact the the pool water looked like SWAMP WATER after I reported it 4 times during my 2night stay and out of that 4 was to the manager. What a fake joke she was! So onwards to corporate and the health department.
Good 6.0
Pros: Hi, it would help if rooms the customer book were available when the customers arrived at the hotel. I think it is ridiculous to pay for a double room and you get to the hotel and you get a king bed and a sofa bed. Thats false advertisement.
Cons: Hotel rooms are not always cheap especially for working people like myself. I'had just like to get what I paid for or be accommodated for changes made, especially that I had no control with. The hotel was fine. I just didnt get what I paid for.
Good 7.0
Pros: Wi-Fi was poor,and we thoight tjere was breakfast. The hotel was under construction, and none of the amenities were available.
Okay 5.0
Pros: Location was easy to find. Hotel staff was very nice.
Cons: The rooms were older and seemed damp. Smoke detector low battery signal started beeping in the morning.
Poor 1.0
Pros: Bed was ok
Cons: Roaches in my room! They wanted $4.25 for a bowl of cereal and a banana!!!
Okay 5.0
Pros: It kept to high Marriott standards of cleanliness and service.
Cons: The hot tub was removed at some point in the past, and the area where it was is obvious (non-matching tile). I wish it hadn't been removed. There is no true courtyard in the shape of this building. I have stayed in much nicer Courtyards. Poll is indoors.
Okay 5.0
Cons: Roaches crawling across ceiling. Disgusting.
Good 7.0
Pros: The staff
Cons: Cleanliness of the bathroom
Excellent 10.0
Pros: The guestroom was big and well equipped
Cons: Halls were a bit small and could hear other people walking by or talking too easily
Okay 5.0
Pros: Location
Cons: Hotel room phone did not work. WI FI did not work Shower was very small.
Courtyard by Marriott Pensacola - Pensacola
Rated no. 5
8.5
Excellent 8.5
Based on 411 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.2
Overall
8.0
Overall 8.2 Excellent
Based on 588 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.2
Overall
8.0
Cleanliness
8.7
Comfort
8.7
Location
8.3
Services
8.6
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.3
Services
8.8
Staff
8.7
Cleanliness
8.8
Comfort
9.0
Location
8.7
Services
8.7
Staff
8.5
Cleanliness
8.6
Comfort
8.7
Facilities
7.3
Location
7.6
Overall
7.3
Cleanliness
8.6
Comfort
8.6
Location
7.3
Services
8.4
Staff
8.1

Excellent 8.0
Cons: Location not well marked, difficult to access, and difficult to exit.
Good 6.0
Cons: The toilet ran all night The shower dripped When we got to our room the bed wasn’t made had to switch rooms
Excellent 10.0
Pros: Clean and comfy bed!
Excellent 9.0
Pros: The staff was excellent and the property was clean and neat
Cons: There was an unpleasant smell throughout the hotel that was not good
Excellent 8.0
Pros: Location
Cons: The rooms smelled like mildew I changed rooms twice because of the smell
Poor 1.0
Pros: There was an employee  who was very sweet and helpful!
Cons: From the minute me and my family walked in we were treated horribly by the front desk clerk, and the manger did little to nothing to fix that, she simply justified her action by Saying the employee was having a bad day, and needed more training
Good 6.0
Cons: Did not clean room during entire 4 night stay even after requested. Asked for towels, none were left.
Good 7.0
Pros: The room was large. The dining room and bar are nice.
Cons: The free breakfast was a joke. The hotel is in a good location for my trip but it is in the middle of a homeless camp.
Excellent 10.0
Pros: Super clean
Cons: No
Excellent 10.0
Pros: Very friendly and clean
Cons: They charge for breakfast
Poor 1.0
Pros: --- a night and had to ask them to clean my room !! Really Wont stay again
Good 6.0
Cons: Breakfast buffet below par
Poor 1.0
Cons: Several things did not work. Their new cleaning policy is terrible - not a good idea in these times. Supposedly you had to get on a list if you wanted your room cleaned but they found different excuses and our room was not cleaned at all during our stay.
Good 6.0
Pros: Really love the fact that breakfast is made to order. Room decor was beautiful.
Cons: The noise level in the hallway was very disturbing. Would be nice if they had some fruits available to grab and go. Would have liked a seal on the door once room was cleaned for COVID.
Excellent 10.0
Pros: Friendly staff and clean rooms. Convenient location.
Excellent 10.0
Pros: Very clean inviting facility. Nice room . No issues. Right next to I10.
Cons: Nothing at all. Very nice place.
Excellent 10.0
Pros: Courteous staff and peaceful rooms and service.
Cons: No.
Excellent 10.0
Pros: Some nice lil red youngster working the check in counter was exceptionally professional, got our room ready in no time and the entire time her performance stood out as a very well trained associate that helpmy experience worth experiencing.Great stay yall
Cons: Yes...I couldnt stay longer....Great job Holiday inn staff and front desk associates..
Excellent 9.0
Pros: Clean and up to date.Rooms have coffee pot, fridge, and micro.The pool and and hot tub were nice. Large patio area w/smoking. Staff was excellent and overall it was a great value. There is a restaurant and bar on site and the breakfast was quite good.
Cons: The continental breakfast is an extra $5, so we ordered off the regular menu and spent about $12 each. The coffee pot in the lobby was empty when we went to have a cup before breakfast.
Poor 1.0
Pros: The Hotel was So bad.. I felt as if would be robbed of everything I had with me.. The Room didn't look anything like the Pics on the Hotel.. I'm a Gold MEMBER whose also an Disabled Veteran.. Just not happy..
Cons: Nothing was GOOD..Except when I left.. Thanks
Good 6.0
Pros: Rooms clean, people nice
Cons: No Complementary breakfast, used same washcloth and towels for three days Coffee only in the morning none none in the afternoon. No other complementary items at all.
Poor 1.0
Pros: Nothing
Cons: They had signs saying to wear a mask but there employees were not following their own rules. The cleanliness was very poor as there was food still let in the refrigerator from a previous party. We brought clorox wipes so we cleaned as we went in.
Okay 5.0
Cons: Cost did not meet my expectation of the value. I’ve stayed other places in the area, for less, with better amenities.
Poor 1.0
Pros: Put some love
Cons: Nasty hotel and dirty rooms
Good 6.0
Pros: The beds were very comfortable.
Cons: The so called restaurant that is inside the hotel. I think breakfast should of been complimentary. They charged 10 dollars per person for buffet breakfast. The breakfast was terrible and the waitresses were too!
Good 7.0
Pros: It was clean.
Cons: rooms could be bigger
Good 7.0
Pros: The room was very nice.the staff recommended a good place for dinner.
Cons: The elevator was broken when it was time to leave so we had to carry our luggage down three flights of stairs. The coffee maker in the room didn't work either.
Okay 5.4
Cons: The hotel is undergoing a major renovation No fitness, no lobby, no place to eat. Nothing on the kayak website mentioned the renovation.
Mediocre 3.0
Pros: Location right off highway
Cons: I was not told hotel was under renovation. Had I known I would not have stayed at hotel. Was not 3-star
Okay 5.0
Pros: Good location.
Cons: Poor front desk service.
Excellent 10.0
Pros: Room was clean and everything working. The staff was very pleasant and helpful
Cons: can't think of anything.
Poor 1.0
Pros: N O T H I N G
Cons: Everything, right next to the highway, my things came up missing, changed rooms twice. Impatient staff.
Good 7.0
Pros: Clean
Okay 5.0
Cons: I reserved a room with two queen beds and was given a room with a king size bed. No free breakfast, it's far from the beaches and the staff when i checked in was very unprofessional.
Okay 5.0
Pros: Location
Cons: Per deposit was advertised as $50 USD but ended up being $50 per day; landscaping is worn, as are the finishes inside, cleanliness could be better.
Good 7.0
Pros: It was clean and the rooms were nice
Cons: Lot of construction noise and road noise.
Poor 1.0
Pros: The look of the hotel was pretty.
Cons: There was blood on the toilet in 411 & the mini refrigerator was dirty. There were fire ants in 409. Both of rooms were not cleaned by housekeeping, so we didn't have enough towels or toiletries for our party, in both rooms, to take showers.
Excellent 10.0
Pros: It was clean and the bed was comfortable
Holiday Inn Pensacola - University Area - Pensacola
Rated no. 6
8.2
Excellent 8.2
Based on 588 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Facilities
9.5
Location
8.4
Overall
9.5
Overall 8.2 Excellent
Based on 399 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
9.5
Location
8.4
Overall
9.5
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.2
Location
8.4
Services
8.2
Staff
8.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.1
Location
8.2
Services
8.2
Staff
8.2
Cleanliness
9.2
Comfort
9.1
Location
8.8
Services
8.8
Staff
8.9
Cleanliness
8.0
Comfort
7.9
Location
8.4
Services
8.1
Staff
8.4
Cleanliness
8.0
Comfort
7.7
Location
8.1
Services
7.7
Staff
8.1

Mediocre 2.0
Cons: The room had a weird smell, furniture was dingy and old, and the a/c unit barely kept the room cool enough. Paid $160 with taxes for a hotel room that honestly is worth $-- a night. I would rate this hotel a 2 star hotel.
Okay 5.0
Pros: nicely updated
Cons: our room had just been updated and was not well cleaned or stocked. the breakfast time had been shortened and the to go breakfast was poor
Good 7.0
Cons: Our first room had malfunctioning hvac unit. Second room was right next to the stairs and construction was taking place on the floor above. The pillows sucked.
Excellent 10.0
Pros: The room was spacious and clean and the hotel was simply gorgeous! The breakfasts were delicious: western omelet and potatoes, chocolate or vanilla waffles, muffins, bagels and cream cheese, jellies, syrup, whipped cream, juices, coffees. DELICIOUS!
Excellent 9.0
Pros: The hotel staff was welcoming, kind and courteous; and they checked me in quickly. The room was very clean, which made me relieved after reading reviews many of their competitors in the area. What made me the happiest was they¿re back to full breakfa
Good 6.0
Pros: Front desk lady was very nice.
Cons: Hair all over the shower and bathroom walls. Stains on the curtains. Mattresses were old, squeaky and uncomfortable.
Good 6.0
Pros: My first night room was hot and night staff stated that there was nothing she could do except to give me a fan.
Good 6.0
Pros: It was clean, in a decent area, close to interstate & stores..nice
Cons: I didn't get much sleep.The walls are paper thin..I was placed with my window on the side of some bushes..birds tapped the windows early in the morning before sun up until sun down.Staff and guests were up before 7am moving about. Kids running above me.
Excellent 9.0
Pros: The staff were really nice and provided excellent customer service.
Cons: No.
Good 7.0
Pros: Friendly staff
Cons: Every step you take sounds like a Buffalo.
Good 7.0
Pros: Friendly staff. Nice, clean and comfortable room
Cons: Worst coffee we ever had.Half and half was expired,(stayed in August, but the expiration date on creamer was April 30)it made cottage cheese on the bottom of a cup. Hotel didn't have any tea bags. Grab and go breakfast had all sweet items.
Excellent 8.0
Pros: Pool and close to restaurants
Cons: Hotel advertises continental breakfast but had no breakfast. We were not notified in advance or at check in.
Mediocre 3.0
Cons: The front desk attendant couldn’t give adequate directions, Very dated rooms, the loveseat looked dirty, there is a mountain of dust on the furniture, and the carpet was dirty.
Poor 1.0
Pros: The hotel location is what I liked best.
Cons: I didn’t like the fact that the hotel did not allow early check-in even though it was previously noted. Also the hotel was very dirty. I checked out 2 to 3 hours after checking in.
Excellent 10.0
Pros: staff was absolutely fab....my wife was in a accident while visiting Pensacola and they gave me discounts for hospital stay and always asked how she was every morning..
Cons: not a thing
Excellent 10.0
Pros: It was a perfect stay for me because of the proximity to the project for work I was doing. Rooms were clean. Breakfast was good. Staff was helpful
Excellent 10.0
Pros: Rate was good. Typical Hampton property
Cons: It is getting a little old and it is across the street from a large construction project.
Excellent 10.0
Pros: Everything! It's a very nice hotel. I wouldn't change a thing! Thank you so much!
Cons: No way!
Excellent 9.0
Pros: clean room, breakfast was much better than other hotels, friendly staff, and a clean pool.
Good 6.0
Pros: Breakfast and location
Cons: Felt it was a little outdated Could get new carpets
Excellent 10.0
Pros: Size and clean room
Cons: No
Good 6.0
Pros: The breakfast and room cleanliness.
Cons: The work out room is dangerous. If I were to use it where the heck is one to use the dumbells? It’s a closet at best with some exercise equipment crammed in it.
Good 6.0
Pros: Breakfast was above expectations
Good 7.0
Pros: It's convienient location
Hampton Inn & Suites Pensacola I-10 N at Univ. Twn Plaza, FL - Pensacola
Rated no. 7
8.2
Excellent 8.2
Based on 399 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.4
Facilities
8.8
Location
8.2
Overall
7.7
Overall 8.0 Excellent
Based on 596 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.8
Location
8.2
Overall
7.7
Cleanliness
4.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
8.1
Comfort
8.2
Location
8.0
Services
7.8
Staff
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.5
Comfort
8.6
Location
8.4
Services
8.2
Staff
8.9
Cleanliness
8.8
Comfort
8.6
Location
7.9
Services
8.6
Staff
9.0
Cleanliness
8.6
Comfort
8.7
Facilities
9.0
Location
8.7
Overall
8.0
Cleanliness
8.1
Comfort
8.2
Location
8.4
Services
8.1
Staff
8.8

Mediocre 3.0
Cons: bad area and hotel was dirty
Excellent 8.0
Pros: Quiet, comfortable and clean. Great location to food establishments.
Cons: Had trouble with key cards to room. Had to have it fixed three times. Card had to be reset.
Excellent 10.0
Pros: Staff is super friendly
Excellent 8.0
Pros: A+
Excellent 8.0
Pros: Beds very comfortable and breakfast was good.
Cons: TV remotes don’t work very well, have to stand in front of the television to get it to work.
Good 6.0
Pros: comfy bed and bedding. Quiet and clean. Nice front desk staff.
Cons: limited breakfast due to Covid
Good 7.0
Pros: Breakfast service.
Cons: Did not clean our room all 4 days we were there, terrible house keeping. TV did not work well, toilet over flowed, we had to ask for clean towels.
Excellent 8.0
Pros: overall value. breakfast. there was always a competent employee at the front desk
Cons: abandoned bank bordering the property. Much litter. Evidence of transients hanging out/living there. A little scary.
Okay 5.0
Cons: Housekeeping never came the entire trip. When called to make beds and obtain towels, we still had to go down to retrieve them and beds were still not made for a 4 day trip. Breakfast was that for children, but I'll be grateful to just say that they offered SOMETHING.
Excellent 8.0
Pros: Good location hot breakfast comfortable bed
Cons: Not as clean as I would like it to be .
Poor 1.0
Cons: Hair all over the bathroom. Something nasty on new bar of soap. Then room was disgusting. Overall the worst room I have ever stayed in.
Excellent 9.0
Pros: Breakast.
Cons: The security could be better, ( side entrance doors are been left open using rocks and other objects.
Okay 5.0
Pros: Location
Cons: Very run down. needs update,repairs,paint and good cleaning
Good 6.0
Pros: Clean room and well supplied
Cons: Not enough parking
Excellent 8.0
Pros: Right off main highway
Cons: Stayed 2 days no one came in and at least trashed out or replaced used towels no service to the room
Excellent 9.0
Pros: The hotel is perfect. Super clean. Maintained really well. Better than others. The pool is clean. Breakfast good. Fitness room very clean.
Cons: The ONlY problem here is the bed sheets. They were put on wrong. The long side is supposed to go head to toe, but they went side to side, hanging on the ground, then my feet stuck out. Both beds.
Excellent 10.0
Pros: Everything!
Cons: Nothing!
Excellent 10.0
Pros: Cleanliness
Cons: Bathroom - too small
Excellent 10.0
Pros: Clean & Quite
Cons: Not at all.
Poor 1.0
Pros: Location
Cons: It was dirty, many people partying, was not able to sleep.
Excellent 10.0
Pros: Breakfast was better than Best Western. Less restrictions and better offer
Cons: The method of leaving towels etc outside the room to draw attention to replacement. The connection to internet was annoying. you had to reconnect continuously and the signal is not good in the room.
Poor 1.0
Pros: Horrible experience.
Cons: Everything. The hotel was old, dirty and was over priced.
Excellent 8.0
Pros: Clean comfortable room
Cons: Construction crew staying there were drinking and loud in the parking lot.
Good 6.0
Pros: Nothing
Cons: Someone threw up in the elevator and it was left for many hours after I made them aware!
Good 6.0
Pros: Location
Cons: Was overcharged for room
Okay 4.0
Pros: The hotel was close to and convenient for the purpose of my trip. Only 8 minutes away.
Cons: 1. My mattress pad was sour and smelled of old feet and a locker room. I couldn't figure out the smell but discovered it and had it changed the next day 2. The refrigerator had an unusual amount is rust in 3. The TV kept going out (fading blac
Okay 4.0
Cons: Shower was stopped up
Good 7.0
Pros: Convenient and clean
Cons: The area of town was a little sketchy but other than that, was a nice hotel. Because of this, I wouldn’t let my daughter swim in the outside pool, even with my supervision.
Okay 4.0
Pros: availability
Cons: we left to enjoy the day and returned that evening and the room door was open. very unsafe and scary experience
Okay 5.0
Pros: The best part was the location everything was close by and only took minutes to get to
Cons: The night clerk was very rude he had a bad attitude that made me want to leave but I made it after dark so I stayed I had a 6 hour drive and wasn't in the mood for his attitude my husband said hello to him he acted like he didn't hear him
Good 7.0
Pros: Standard 2 star hotel. Nothing special but nothing bad about the room.
Excellent 10.0
Probably best 3 star hotel I have ever stayed in! This was my first stay at a Comfort Inn and they were amazing! Great front desk staff, very attentive breakfast staff, GREAT breakfast selection, CLEAN room, no odors, good towels, decent toiletries, updated furniture, comfy pillows anded, well maintained inside and out. Just booked with them a 4 nt stay for a trip in December.
Mediocre 2.0
Pros: location
Cons: This hotel is very musty,old and outdated. I told the desk I needed 2 pillows and she said you have two queens with pillows. I told the desk women I never seen such pillows with so many yellow stains and the filling separated. The bed also had hair on it
Okay 5.0
Pros: The breakfast is good... I like the food and the choices. The room is quiet and spacious.
Cons: My iphone cannot connect to the hotel WiFi all the time, I don't know what's going on... And the gym room is a little too small for work out.
Okay 4.0
Pros: It okay
Cons: It okay
Poor 1.0
Pros: The staff was friendly during check in
Cons: There was no on site visible security, the alternative entrances to the hotel were left open, even though you should need a key to enter. The parking lot was not lit, limited parking. Over priced, very serious safety concerns that need to be addressed
Poor 1.0
Pros: Nothing
Cons: It was very dirty-- trash under bed, a dirty sock in the corner, tub full of mold, dirt and debris in the bathroom, broken door, blood on the comforter, rust on lamp, tv remote broken, hand prints and dirt all over mirror, air conditioning made loud noise
Okay 5.0
Pros: The bathroom mirror didnt fog and it was well lit. Cool mirror.
Cons: Price...was definitely higher this weekend than normal. Not sure why.
Good 6.0
Pros: The staff and check in were excellent.
Cons: Rooms are small with outdated mini fridges, a/c units, and doors. Breakfast area had so many people in it you couldn't move.
Excellent 8.2
Pros: The staff was nice and responsive. Didn't have any issues.
Cons: Only critique is that it's slightly out dated, worn down. It could use some touching up. Nice place though.
Good 6.8
Pros: The beds were great and the breakfast bar was ok but the carpet and hotel as an overall needs updating real bad I think they stopped shampooing the carpet and vacuuming the hallways the wallpaper is coming down in some places of the hotel. For the ones saying nicely redone carpets you must work there
Cons: One staff member that was rude and unprofessional that worked at night, all I can say is if the door is left open to get coffee where the breakfast bar is or even get a bowl of dried cereal "don't" she will call you out in front of other guests hollering which is totally unprofessional not to be in the breakfast bar area. The manager I talked to the next day assured me she would never do that again but as for me ever going back I would not. There staff member just lost them buisness along with 3 other couples I know when I told them about my experience there
Good 7.7
Pros: I was double charged for my room. Called the hotel three times, they said call kayak. Called kayak they said call the hotel. Neither one fixed my issue. So my 100 dollar room went to 200. I will NEVER use kayak again or stay at this hotel. I was double charged at another hotel just last month and they took care of the issue within two days. This place refuses. I like the hotel and have stayed 5 times before to meet up with family while I am here training at NAS Pensacola. It was a good place. However, knowing they cannot resolve this means I will never go back. Please management, don't write a response either, just give me my money back.
Excellent 10.0
Pros: Everything was wonderful. The staff was very kind. Bed was comfy. Breakfast was very tasty.
Cons: That I couldn't have stayed longer in florida! Seriously though, there was nothing I disliked about my stay.
Comfort Inn Pensacola - University Area - Pensacola
Rated no. 8
8.0
Excellent 8.0
Based on 596 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.2
Facilities
7.5
Location
8.8
Overall
6.5
Overall 7.8 Good
Based on 460 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
7.5
Location
8.8
Overall
6.5
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
6.0
Cleanliness
7.9
Comfort
8.0
Location
8.7
Services
7.8
Staff
8.2
Cleanliness
5.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
5.0
Cleanliness
8.0
Comfort
8.2
Location
8.7
Services
8.0
Staff
8.3
Cleanliness
8.8
Comfort
8.8
Location
9.3
Services
8.9
Staff
8.7
Cleanliness
8.0
Comfort
8.5
Facilities
9.0
Location
8.9
Overall
6.6
Cleanliness
8.2
Comfort
8.6
Location
9.1
Services
8.2
Staff
8.9

Excellent 10.0
Pros: updated and clean facility, comfy bed, refrigerator works great, a/c works well, big tv with cable, friendly and efficient staff, hot bfast for hubby, convenient location.
Cons: nothing to complain about
Excellent 8.0
Pros: Close to airport and free shuttle.
Poor 1.0
Cons: It would have been nicer if the AC didn't sound like a mac truck running right outside the room and if someone didn't bang on my door at 3:30 in the morning and if the staff had done something to make me feel like they cared about the fact that I only got about 3 hours of sleep.
Okay 5.0
Pros: Location, close to the airport.
Cons: The bathroom doors were moldy, the mattress need replaced the pillows old and lumpy, I won't be back there for sure. Also we put a wake up call and didn't work.
Excellent 10.0
Pros: Staff was very friendly. It was close to the airport and convenient for travel in and out of Pensacola.
Cons: No.
Excellent 9.0
Pros: location, clean, friendly and helpful staff
Cons: the air conditioner wasn't cooling as well as it should have.
Excellent 9.0
Pros: Staff members were very nice and helpful.
Cons: Uncomfortable pillows.
Okay 5.0
Pros: price for locations to beaches
Cons: room had a very musty smell for all 4 days we were there. the first morning we were there a breakfast was not provided. I suspect the only reason people stay here is the price and location to airport, otherwise this place is far below Hampton Inns else
Poor 1.0
Pros: Absolutely nothing. It was the worst hotel experience of my life.
Cons: There were too many problems to mention all for the characters allowed on here. No cleaning,sheets,towels, TOILET PAPER(front desk told me I should have brought my own) Horrible experience.Dirty.No breakfast or coffee.
Good 7.0
Cons: no vent fan in the bathroom. hotel under staff, had to ask for fresh towels.
Mediocre 3.0
Pros: The check in staff were very friendly.
Cons: King size bed had no comforter & only 3 pillows. We weren¿t able to get more even after stopping at the desk 3 times to ask for more. Had to go track down more towels as well. Very disappointing for a Hampton Inn.
Okay 5.0
Pros: comfortable beds
Cons: No cleaning service or towels. People were stealing towels if you asked for them because they were being left at your door. Waited cold from the beach for over an hour for towels when we asked before we left for towels. $--- a night and no towe
Mediocre 3.0
Pros: Front desk was great...Good location..
Cons: Didn't get to check in until about 7:00 p.m, because the room wasn't clean..Housekeeping didn't show up and management had to clean room. No housekeeping during the say. Truly was the quality of what I am use to staying in a Hampton. Need to be refunded
Excellent 9.0
Pros: The location was convenient, in a pinch it would easily be considered walking distance from the airport. The Fitness Center was well-stocked and everything was as expected.
Cons: The hotel charged an incidental fee outright as opposed to holding a card for incidentals, of which we had none.
Excellent 8.0
Pros: Close to airport
Cons: Would have liked cereal or rolls available at 5 am.
Excellent 10.0
Pros: Very kind staff. Hotel was very clean, modern and had great amenities. We used the weight room several mornings. Location was close to mall and restaurants.
Excellent 8.8
Quite pricey for the services provided
Okay 5.0
Pros: Location! Extremely close to the airport. Safe.
Cons: The hide a bed sofa was dirty when we opened it with items on the mattress. No linens on the sofa bed. No pillows provided. The comforter in the closet was dirty and had debris stuck to it. The rest of the room appeared clean.
Poor 1.0
Pros: Nothing!
Cons: The lady on the night shift was unfriendly I said hello didn¿t even reply, in the morning I asked for shampoo she said could not bring it up she was alone. Two little bottles of lotion & no shampoo. One bar of soap instead of two! Would not print rece
Good 7.0
Pros: Friendly staff
Cons: It took them an hour and a half to check us in to our rooms.
Excellent 9.0
Pros: Beautiful view and location
Cons: Lazy and unhelpful morning stuff. Daytime staff was wonderful
Good 6.0
Pros: Proximity to food and activities
Cons: They had a shuttle but only used it for airport so even though food/restaurants were 0.5 miles away, we had to walk with small children to eat. Breakfast was subpar.
Excellent 10.0
Pros: Location
Cons: Bed was hard.
Excellent 10.0
Pros: Staff was very perfessional and helful!
Cons: No, considering the restrictions theyare under.
Okay 5.0
Pros: Clean rooms
Cons: At check in the desk clerk was very rude. We left items in the room and called when we got home to ask about the items, they were not interested in helping and claimed that nothing had been turned in. I feel like someone stole from us...
Excellent 10.0
Pros: Breakfast was great
Mediocre 2.4
BEST breakfast anywhere.
Excellent 9.1
Pros: good location; good bedding
Cons: bathroom sink drained slowly; smelly cigarette containers near rear entrance
Mediocre 3.0
Pros: Location to airport
Cons: Loud refrigerator
Mediocre 2.0
Pros: Good location if you're going to airport early or arriving late from the Pensacola airport.
Cons: The front desk clerk gave me the handicap access room and never mentioned it when checking in, the A/C was non functioning in room, the hotel had no guest laundry facility (as every othe Hampton we've stayed at does), the staff told me that Expecia ordered me the handicap room and could only downgrade me with no concessions, $$ or otherwise because they were full . It was the hotel manager lying to me by saying that either I or Expedia ordered us a handicap room and they have no control and can't do anything about it that bothered me the most. My paperwork clearly showed otherwise. We used to like Hampton inn, but noir now.
Poor 1.0
Pros: Nothing, they refused me at the door after I bought the room, they wouldn't let me check in. So I went and got another hotel and since they wouldn't refund me I called to complain then they said that since I was military they would've let me, AFTER.
Cons: Everything. I'm filing a dispute through my bank.
Excellent 10.0
Pros: price, close to shopping and restaurants. 20 minutes to pensacola beach
Cons: n/a
Okay 4.0
Pros: The breakfast that was provided.
Cons: Yes, when the room was cleaned each day things were not replaced in a timely manner. The tissue was out the first night and the next day the empty container was taken but a new one did not replace it. I also had to go to the desk to get coffee packages.
Excellent 9.4
Pros: The staff was extremely accomodating and very hospitable. The hotel and room were clean and any complaints were handled promptly. I really enjoyed the convenient location.
Cons: I only would recommend an in hotel restaurant!
Hampton Inn Pensacola-Airport - Pensacola
Rated no. 9
7.8
Good 7.8
Based on 460 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
8.4
Location
8.1
Overall
8.5
Overall 7.7 Good
Based on 384 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
8.4
Location
8.1
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.5
Location
7.9
Services
7.5
Staff
8.3
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
7.0
Overall
7.0
Cleanliness
8.4
Comfort
8.4
Location
8.1
Services
8.0
Staff
9.0
Cleanliness
8.8
Comfort
8.6
Location
8.5
Services
8.8
Staff
9.2
Cleanliness
8.5
Comfort
8.7
Facilities
9.0
Location
8.8
Overall
10.0
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.6

Poor 1.0
Pros: They answered the phone - Great start.
Cons: Booked through booking.com somehow when looking at the room accidentally. Didn’t know it until the charge hit my card the day of my trip - I decided to stay with friends to save my money. Didn’t work the saving money part.. because I got booked for a hotel I didn’t use nor mean to book in the first place. I didn’t get an email confirmation to catch it before the day of the charge. I called both the 3rd party and the hotel yet no one helped me other than the 3rd party’s customer service. Never again. This hotel has horrible customer service.
Okay 5.0
Pros: Just off the main I-10 to get a quick rest.
Cons: Hotel needs to update.
Excellent 10.0
Pros: Awesome
Cons: More coffee in the room
Good 7.0
Pros: Front desk clerk was friendly, a hard worker and we could check in early.
Cons: Breakfast was a disappoinment. Had a waffle maker but no mix, had oatmeal machine but no oatmeal. No bananas. Front desk clerk was doing both jobs. Breakfast items ran out and had to be replenished. However, she was too busy. Need a breakfast wo
Excellent 8.0
Pros: Friendly staff, convenient access to I-10, quiet room at end of hall.
Cons: Breakfast area is very crowded and small.
Okay 4.0
Pros: The staff was very sweet. Had to get more towels and they brought them quickly. The location was great and convenient for anything we needed.
Cons: The beds were doubles. When one person moved, the whole bed moved. We got very little sleep because all the traffic noise from the outside came in. The windows need to be replaced. It was almost like the window was open but it wasn¿t.
Poor 1.0
Pros: Only 1 staff member was helpful ,the indoor pool and location
Cons: Too much to type
Excellent 10.0
Pros: Everyone was very nice and helpful
Cons: No
Okay 4.0
Pros: The price was less than $--- which is good considering rooms were not being cleaned, we had to beg for towels and the breakfast was a brown bag of snacks
Cons: See above. We had to ask for toilet paper and trash bags, room could’ve been more clean and we ended up buying breakfast every morning. Also don’t do double beds with teens-they were entirely too small.
Good 7.0
Pros: Location
Cons: Didn't spend much time there
Mediocre 2.0
Pros: It had a waffle maker.. And hot coffee.. Very day old cake, muffins, people socializing in Hall ways at night, horrible location heard every racing car engine, ambulance, NO PARKING..I WILL NEVER RECOMMEND THIS HOTEL!!!
Cons: It was so out dated, king size bed with Full size pillows, Stinky bedspread,room was dirty,mold in bathroom, USED Kleenex box,long hairs in bathroom, and shower, and was the LOUDEST!Kids screaming in hallways..doors slamming all hours of the night,
Excellent 10.0
Pros: The continental breakfast was delicious. All the staff was amazing and very polite.
Cons: None
Mediocre 3.0
Pros: 'The bed was comfortable
Cons:  the clerk has a very unfriendly attitude he gave me the impression he did not want to be bothered on the second night we came back from the beach at 730 pm our had not been serviced. The lobby said I told Teresa not to clean our I never told anyone
Excellent 9.0
Pros: The hotel was very nice and clean. The staff at the front desk was polite and very helpful. Breakfast was sufficient.
Cons: The only negative thing is the hotel is right alongside the highway, so you can hear the traffic and it is really loud at night due to the "drag racing" by teenagers at the red light.
Mediocre 2.0
Pros: The hotel staff was very friendly. They greeted us very nicely.
Cons: The room they gave us had rat feces on the couch and on the chair. Upon further investigation I could tell that the room had not been cleaned in a couple days. Also the elevator broke down during the night but, was fixed that morning.
Mediocre 3.0
Pros: Close to restaurants
Cons: The inside pool it was so hot in there could not swim comfortable.
Excellent 10.0
Pros: The location was close to restaurants, shopping center and the interstate.
Cons: It can be missed when exiting I10. But, the service, room and breakfast were all very good.
Excellent 8.0
Pros: That it had all stores around.
Cons: The pool the water was to cold.
Poor 1.0
Cons: The fact that I was charged twice for my stay here. --- dollars for 3 nights I could have stayed in a badass hotel not this place. I will never be back
Okay 4.8
Pros: Not much
Cons: Staff nowhere to be found, both at the front desk or on the phone. Staff refused to accommodate a simple request that someone check for a lost item in a room already vacated. I do not recommend anyone stay here.
Excellent 9.1
Pros: The hotel was a decent value, and it seemed clean and well managed. All staff members were kind and overall the experience was good.
Cons: The hotel is right off the interstate; as in, you drive straight off the ramp into the parking lot. That was a little confusing and kind of a pain, but maybe not really their fault. Also, I had difficulty finding the laundry room.
Excellent 10.0
Pros: VERY CLEAN!!! Very Friendly & Professional staff upon arrival.
Cons: N/A
Fairfield Inn Pensacola - Pensacola
Rated no. 10
7.7
Good 7.7
Based on 384 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.2
Facilities
7.7
Location
8.5
Overall
7.7
Overall 7.2 Good
Based on 48 reviews
Cleanliness
8.5
Comfort
8.2
Facilities
7.7
Location
8.5
Overall
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.6
Facilities
6.8
Location
8.0
Overall
6.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Excellent 8.0
Pros: The Breakfast was great for everyone and Covid-19 sensitive guidelines were enforced.
Cons: Room could have been dusted.
Good 6.0
Pros: Bar/small food selection on site was nice
Cons: I checked in to my room to find blood stains on the couch, tape and bedding coming undone in the room, the room looked to be about 10 years old. the furniture In the room looked beat up. the door on the closet sagged and did not want to shut. 2 remotes and instructions to control the tv, I had no problem with it but I could see it giving older folks issues. Most of the fixtures in the room were showing corrosion or just outright dirty looking. there are zero signs indicating where the laundry facilities were. when I was finally pointed to it it I arrived to discover the dryer was broken. The front desk said they would dry it for me, perfect I thought, easy fix. I go back upstairs and discover the laundry detergent dispenser is empty. Back downstairs I go, the front desk provided me with some. when I finally get my clothes back from the front desk (after being told they’d be folded) I return to my room to discover they were simply stuffed in the bag, wrinkled to hell. I probably won’t stay here upon my return, just not worth the money to me.
Excellent 10.0
Pros: Room felt and looked clean, no musty odor, hand rails in tub were a BIG plus, beds were comfortable enough for a couple of nights stay, staff was very nice, lobby and outside were clean/neat, plenty of lighting at night, appeared to be a safe area.
Cons: The lotion in the bathroom was rank. Couldn't use. I had to wash it off my hands. I didn't try the shampoo, probably was ok.
Excellent 10.0
Pros: everyone was very friendley. helpful. and took us to the hopital as my huband had cut his hand. They alo picked us up after treatment.
Cons: nothing.
Excellent 10.0
Pros: Everything at the Hyatt was great. The hotel was gorgeous, the staff couldn¿t do enough for us including driving us to a restaurant and picking us up when we were done. The room was spotless and had all the extras you would expect from a high end hot
Okay 4.0
Pros: Location
Cons: The room smelled of a strong mold odor. When I left they charged me $20 and did not even tell me for what.
Excellent 10.0
Pros: The hotel was close to the college and had great eating places close by. The staff was great and very professional. Hats off the cleaning staff for keeping the hotel very sanitize and cleaned. They were on point. Also they had a great breakfast bar,
Cons: No, it was OUTSTANDING
Good 7.0
Pros: THE STAFF WAS AMAZING. THEY ALWAYS WENT ABOVE AND BEYND WITH EVERY REQUEST. THEY WERE FRIENDLY AND MADE OUR STAY ENJOYABLE.
Cons: ONE OF OUR ROOMS WAS HOT. BUT GIVEN THE HEAT WAVE IT WAS EXPECTED.
Excellent 10.0
Pros: Their staff helped to make accommodations for me having a handicap. The staff member/ manager  was very nice and made me feel welcome. You can¿t get better than her.
Good 6.0
Pros: It has food service.
Cons: Stained carpet and furniture in room.
Poor 1.0
Pros: The beds were clean.
Cons: They put us in a room with only one bed. Made excuses. Didn¿t have breakfast some days Always out of towels Ice machine broken Laundry machines broken Fryer down No microwave Staff somewhat friendly and not helpful
Excellent 8.0
Pros: Location! Close to the airport
Cons: We had to turn on a light in order for the phone to work.
Okay 4.0
Pros: Closeness to airport
Cons: No hot tub, no microwave,no customer service. No airport shuttle. I was not at all impressed with this hotel. Especially for the cost. Do not plan to stay here again nor will I recommend it to anyone. For the price there are better hotels in the area.
Excellent 9.0
Pros: The decor,the comfortable bed and the breakfast
Cons: The fact that there was no microwave in the room.
Excellent 10.0
Pros: Location
Poor 1.0
Pros: Location and beds
Cons: I do NOT recommend it¿s dirty and staff doesn¿t care and I had unexpected charges for nothing. The room smelled of BO and the other MOLD and it was wet from condensation.
Good 6.0
Pros: Convenience and location were great for our needs.
Cons: I left my phone behind and the staff did not turn it in so one of them stole the phone.
Okay 4.0
Pros: Staff was friendly
Cons: Toiletries were missing (shampoo), and we were given a giant dial soap for the bathroom. We asked for towels but had to go to the front desk. Lightbulb was out. Light fixtures were covered in rust. It wasn’t so great and we wouldnâ€
Poor 1.0
Cons: I paid for a suite and got a regular room. I did not get any money back I did not get what I wanted. Hotel was mediocre at best
Poor 1.0
Pros: The kindness of the staff. Being that we had to be moved three times to find a room that was my acceptable but definitely not happy with the whole stay.
Cons: The hotel was discussing and not clean at all. Their fryer wasn’t working. Their stove/oven went out. They need to remodel and have it cleaned completely. With Covid-19 they should have had it spic and span and it was gross staying there.
Okay 5.0
Pros: Location
Cons: This hotel is in declining condition!
Excellent 8.0
Pros: Big spacious room!
Cons: The carpet needs cleaning.
Excellent 10.0
Pros: Pleasant staff & proximity.
Cons: N/a
Excellent 10.0
Pros: Easy check in process, welcomed pet, great stay overall
Cons: None
Okay 5.0
Pros: nice staff
Cons: breakfast could be better...egg whites, more hot options way too expensive
Excellent 10.0
Pros: The hotel is modern and close the many things.
Cons: The rooms need better cleaning, especially the rugs n dust. The rooms should have a microwave in then. You have to go to main floor to use communal microwave which isn't clean.
Good 6.0
Pros: Location
Cons: Staff was untrained, no coffee brewed in am, housekeeping didn’t bring items requested
Okay 5.0
Pros: So close to airport and VERY nice guy operating shuttle. Room was very clean
Cons: The lady on the front desk at 4am was rude. She was rude to and the guy in front of me. When I asked about the shuttle she told me he was busy making cinnamon rolls and I'd have to wait. He overheard her and quickly came to the rescue.
Mediocre 2.0
Pros: brand
Cons: mold smell, ac system need to be examined
Mediocre 3.0
Pros: the location the room was spacious
Cons: tv didn't work the phone in the room called 911 when you tried to call, the a/c unit very noisy, staff didn't know how to check me out.Room was almost $--- a night definately not worth the price.
Good 7.1
Pros: The room I reserved was available this time but we did call to inform them we would be late and asked them to not give our room away
Cons: Found out in the late evening hours that the toilet would not flush. Called the front desk and was told maintenance had gone home I asked them to just bring me a plunger I was told it was locked in the maintenance office. The girl at the desk said she would move us then asked if I was a Hyatt Gold member (I am not) then was informed they couldn’t move us but would comp the bill from the restaurant and sorry for the inconvenience. It would have been much more than an inconvenience had the water actually ran over from the toilet
Good 6.0
Pros: Convenient to the airport Friendly staff Good breakfast
Cons: I reserved a king room but ended up with a double queen that was also a pet friendly room ,I was not traveling with pets. I turned down a queen room for a cheaper rate because I wanted a king bed.This room cost the same as the king ,I reserved thru hotels.com which was non refundable the manager did comp us a couple of drinks at the bar. I think I'll stay somewhere else next time
Excellent 8.0
Pros: Easy check in Pleasant staff Clean comfortable room Breakfast buffet
Cons: No one at the counter to check out early in the morning (6:00 am) Just had to drop the key cards on the desk and go didn't have time to wait . I can see a potential problem with that. Maybe put a secure box there if there won't be anyone at the desk at that time
Excellent 10.0
Pros: We loved the modern look of the rooms.
Hyatt Place Pensacola Airport - Pensacola
Rated no. 11
7.2
Good 7.2
Based on 48 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
7.6
Location
8.7
Overall
7.2
Overall 7.6 Good
Based on 121 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
7.6
Location
8.7
Overall
7.2
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
2.0
Comfort
8.0
Facilities
4.0
Location
8.0
Overall
2.0
Cleanliness
8.2
Comfort
8.0
Location
8.6
Services
8.1
Staff
8.5
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
9.0
Cleanliness
7.9
Comfort
8.2
Location
8.5
Services
7.9
Staff
8.2
Cleanliness
8.3
Comfort
8.6
Location
9.4
Services
9.2
Staff
8.6
Cleanliness
8.8
Comfort
8.5
Location
9.0
Services
8.3
Staff
9.3
Cleanliness
7.8
Comfort
7.2
Location
7.5
Services
7.5
Staff
8.1

Excellent 9.0
Pros: The kitchen was great, i like that it provided pans and plates.
Cons: I wish there were extra sheets provided for the pull out bed
Okay 4.0
Pros: Decent mattress Good water pressure Convenient off the highway
Cons: “Oh - that lock sticks. Pull up on the handle real hard….” Shower curtain missing . “ Oh here’s one. Put it on like this…..” Pool open 24hrs?! Screaming kids past 2 AM…. No sleep for just the half of the hotel rooms that face the pool AC thermostat a joke. Set at 72; room anywhere from 62 to 82
Excellent 10.0
Pros: Very friendly and helpful staff.
Okay 5.0
Pros: It was ok
Excellent 9.0
Pros: Nice room, comfy beds. Clean! I like the kitchen and pantry. Love the closet in the bathroom. It was nice being on the first floor.
Cons: My bill was $5 more than I was quoted on Booking.com. Not sure what the difference was. Definitely need more towels.
Excellent 9.0
Pros: Location was great, full kitchen, comfy beds.
Cons: NOT CLEAN. Dirty shower! Brown dried soap bubbles on shower walls,red strands of hair in shower. Bring your cleaner. Also, the maid cleaned a room next to ours with no mask. Corona-virus lingers up to 3 hrs. I declined room service. Risky during pandemi
Poor 1.0
Pros: I hated pretty much everything.
Cons: Room is not as described. There's no way that room can fit 4 adults comfortably.
Okay 4.8
Pros: The bed was comfortable. That was it.
Cons: We had black mold in our room and in one closet, we could smell mold badly coming from inside and sure enough, there was a giant hole cut out in the room. It was like no one bothered to clean it before we got there.
Excellent 8.5
Pros: Plenty of room for the two of us.
Cons: There was no dish soap or dish rag in the kitchen.
Excellent 9.0
Pros: It was clean, the shower was great, the bed felt so good, and the to-go breakfast was decent.
Cons: No.
Mediocre 3.0
Pros: It was easily accessible.
Cons: It was unclean and there were no sheets/pillows provided for the sofa bed despite asking before hand.
Mediocre 3.0
Pros: Nothing.
Cons: No cleaning service. A hot breakfast was promised in the advertisement. We got a bag with a small water, small juice, trail bar, and a pastry. Just one small problem; both I and the wife are diabetic, so we could only drink the water. Bed wasn't a queen.
Excellent 10.0
Pros: Cleanliness
Excellent 9.0
Pros: The staff was great. We were going to stay two night but extended our stay and they were very accommodating. The room was exactly what I expected for the price and location. This location worked for us And was only 25 min. to the beach.Close to everything
Cons: Our garbage dispose was broke, everything else was great.
Excellent 8.0
Pros: size with amenities
Cons: allowing open pool during this "special time of social distancing" as a loud family with 2 young kids woke us up too early on a a Sunday morning (day designated as "day of rest")
Excellent 9.0
Pros: Clean room with amenities.
Cons: Nothing
Poor 1.0
Pros: We had no t.v. for 3 days and they did nothing for us.The bath tub were not clean for 3 days.Iwill like to get back some thing from them.
Excellent 9.0
Pros: The staff are very friendly and the room is comfortable.
Excellent 10.0
Cons: No.
Okay 5.0
Pros: Location
Cons: That they charged my card so many times and my sisters card because of a bulb 'deposit 'still they overdraft my account thanks to the receptionist that had no idea what he was doing and make us feel so unwelcome
Good 7.0
Pros: The staff was great
Cons: We woke up with bites on our legs
Excellent 10.0
Pros: Everything was just right!
Cons: No.
Poor 1.0
Cons: The night manager was extremely rude and unwilling to work with us. The room that was booked was a queen bed only and we had 2 adults & 3 kids. She told me to book another room and told my husband that she could refuse us a room, the room was prepaid.
Excellent 9.0
Pros: The cleaniness
Cons: I do not have any bad things to say
Excellent 9.1
Pros: The staff was friendly and the rooms and hotel were clean. The bathroom was much bigger than I had imagined it would me.
Cons: The parking was very limited. The first night we got there a little late and had to park in between two trees in the grass closer to Springhill than our own hotel. The bed was also a little too firm for my liking.
TownePlace Suites by Marriott Pensacola - Pensacola
Rated no. 12
7.6
Good 7.6
Based on 121 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
7.8
Location
7.9
Overall
6.9
Overall 6.8 Good
Based on 2,248 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
7.8
Location
7.9
Overall
6.9
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
6.0
Comfort
8.0
Facilities
8.6
Location
7.6
Overall
6.6
Cleanliness
7.0
Comfort
7.1
Location
7.9
Services
6.8
Staff
8.1
Cleanliness
9.0
Comfort
10.0
Facilities
9.0
Location
8.0
Overall
8.6
Cleanliness
8.5
Comfort
9.5
Facilities
9.5
Location
8.0
Overall
6.5
Cleanliness
7.3
Comfort
7.4
Location
7.9
Services
6.9
Staff
8.1
Cleanliness
7.5
Comfort
7.5
Facilities
10.0
Location
7.7
Overall
10.0
Cleanliness
7.4
Comfort
7.4
Facilities
5.4
Location
8.1
Overall
5.7
Cleanliness
7.3
Comfort
7.4
Location
8.1
Services
6.9
Staff
8.1

Excellent 8.0
Pros: Room was spacious and we really enjoyed it. Family really enjoyed it as well.
Cons: Got charged 3 times for my hotel room and we only stayed on night
Excellent 8.0
Pros: My family and I evacuated because of the hurricane , we were tired and very anxious by the time we checked in. This property was was very clean and comfortable. The staff was friendly and helpful. The breakfast was hot. Would stay here again.
Excellent 8.0
Pros: Spacious room...price and breakfast
Cons: Dirty carpet in hall. Room 242 door doesn't open with key card has to have a lock because door jam is broke
Excellent 10.0
Pros: very good attention the room in excellent condition very clean
Good 7.0
Pros: Older property upgraded but still old
Cons: No locks on outer doors to enter lodging areas
Okay 5.0
Pros: Large room. Good location. Friendly staff.
Cons: Worst hotel breakfest ever but great looking and large breakfast area. No fruit, no juice, hard biscuits, cold gravy, tasteless sausage. Walls are thin so you can hear everything next door. Outside lock on building broken and deadbolt latch broken on the room door. Sink wouldn't drain. Garbage from last guest behind night stand. The sheets and blanket were stained but we always bring our own bedding.
Excellent 10.0
Pros: We chose this motel for its attractive price point and were not disappointed at all. The facility is dated but clean and well cared for, the breakfast was adequate, and the outdoor access to our vehicle and the little balcony area were definite pluses - as well as the community cats - they were a delight to watch.
Cons: Having no blanket.
Mediocre 2.0
Pros: Breakfast was not bad
Cons: Room smelt horrible. Downstairs room had a sliding glass door that led to the parking lot and had no security bar. Couldn¿t sleep because I did not feel safe! Would not recommend for that fact alone!
Okay 4.0
Pros: Location
Cons: Room was dated-exterior of hotel dirty
Mediocre 2.0
Cons: To noisy can¿t sleep
Okay 4.0
Pros: It served the purpose of sleeping .
Cons: Out dated,breakfast,no towels , too expensive for what you get , it should be 80.00 a night .
Excellent 9.0
Pros: I could've parked my truck and boat there if I wanted to.
Cons: Outdoor pool. Kids yelling keeps me awake at night for hours.
Excellent 10.0
Pros: It was clean and comfortable.
Cons: Continental breakfast wasn't very good -- the sausage tasted off. My bedding smelled of vomit, but treating it with Reverse took care of that. Refrigerator didn't work that well.
Okay 5.0
Pros: patio doors to parkin g area
Poor 1.0
Pros: The staff were very understanding, polite, and accommodating. The location was beautiful and would have been a close distance where we needed to go.
Cons: Despite the amazing staff, they did not fit the run down hotel. Stains on sheets, drooping mattress, broken bathroom faucet, and questionable smoke detector. Needs an update and renovation desperately. We left very disappointed and found another hotel
Excellent 10.0
Pros: location
Cons: nothing
Poor 1.0
Pros: No drug sales in the parking lot.
Cons: Staff knocked on door twice and called once before 11 am asking me to checkout. Double charged my deposit and didn't offer breakfast despite advertising it.
Excellent 9.0
Pros: Location
Cons: All good
Mediocre 2.0
Cons: The room sink would barely drain, so I did not attempt to use the shower. Stairwells and some walls were filthy. Saw roaches. No elevators. Limited breakfast options. Some employees were not wearing masks when the state had serious COVID increase of cases
Excellent 8.0
Pros: Very Clean compared to other high dollar hotels
Cons: Breakfast was a bit of a bust. Not really worth the time to go down and get
Okay 4.0
Pros: How cold the room was.
Cons: Dirty room, bathroom floors dirty, pills left from the person before who stayed. They were sitting on nightstand by phone. Hotel needs updated!! This place was scary. Worried about getting robbed. Definitely didn't feel safe here.... breakfast was good.
Mediocre 2.0
Pros: It was quiet.
Cons: 1. No Blanket to king-size bed; they only put 2 sheets on the 2. Loaded open trash behind the motel & at least a dozen of stray cats. Baby Roaches in room, no food nearby; we ubered everywhere. Store across the street only had chips n beer
Excellent 8.0
Pros: Location to highway.
Cons: The hotel is old and dated.
Mediocre 2.0
Pros: When I checked out
Cons: Filthy carpets, dirty walls, peeling ceiling, lotion in bathroom used(only half full, wasp nest on balcony, fridge shelves were sticky, strange loud intermittent humming sound(which I reported and was told that someone would be sent up but no one came.
Good 7.0
Pros: location
Cons: not really
Okay 4.0
Pros: The location
Cons: The pool is too dark and if they do not have pool lights then maybe it should close early
Good 7.0
Pros: The room was spacious and comfortable.
Cons: The first room had water leaking on the carpet. Musty! They moved us to a better room. The hotel needs maintenance and upgrades badly, both outside and inside.
Poor 1.0
Pros: Hotel wasn¿t to far from everything.
Cons: They didn¿t have rooms ready at check in time and the room still had trash in there
Poor 1.0
Pros: Location
Cons: Room still had trash and room wasn¿t ready at check in time
Poor 1.0
Pros: NOTHING!!!! It's disgusting, Gross and more like a MOTEL than a hotel. I don't normally leave bad reviews but I will NEVER stay here again. It was just so gross/cheap. Beds were decent and cleaning staff did a great job with what they had to work with.
Cons: It's GROSS! The hotel is not priced appropriately. I would compare the quality of this "hotel" to a Motel 6!!! I feel like we got a $-- dollar room. This place is just low class and gross. Breakfast was disgusting. Do not stay here unless you like MO
Okay 5.0
Pros: Front desk person was nice.
Cons: Doors wasn¿t locking, smells in hallway plus it was hot.
Excellent 10.0
Pros: Very nice and friendly staff. Nice clean rooms.
Cons: It was great.
Okay 4.0
Pros: The staff was very friendly.
Cons: They room was very dirty. There was dirt in the carpet and dust caked in the air vents. There was no elevator and we were on the 2nd floor.
Poor 1.0
Pros: The location is good
Cons: Our room had no door latch.. yes no latch. The put in a dead bolt and your had to have the key to latch the door from the outside. Old and outdated, the shower was terrible. Couldn¿t check in on time and had to keep calling to see if my room was ready.
Good 6.0
Pros: Somewhere to rest
Cons: You guys have check out listed at 12 They say check out is at 11 And the staff wasn't really welcoming
Good 6.0
Pros: The room was clean with a comfortable bed. The breakfast bar was excellent. The person running the breakfast buffet was super friendly.
Cons: Long line to check-in. Was told room wasn't ready despite it being 4:30. When asked when it would be ready, was told that we would just get one that was ready. What a contradiction! Carpets quite old and musty odor. Not convenient to beaches.
Excellent 10.0
Pros: comfortable and cleanliness
Cons: liked it all
Mediocre 3.0
Pros: Friendly staff at check in.
Cons: Rooms were filthy and dated. Stairwell reeked of vomit.
Excellent 8.0
Pros: staff was awesome
Cons: needs to be updated
Okay 5.0
Cons: This hotel is very old & desperately needs renovating. The bed was comfortable. There is no elevator to the 2nd floor.
Poor 1.0
Cons: Very very Dirty & unkind ! I gonna never stay Quality Inn & suits.
Poor 1.0
Pros: nothing
Cons: Such a dirty place. Didn't look like pictures. Location wasn't as close to the beach as promised
Mediocre 3.0
Cons: The balcony had flossers and cigarette buts all over it. Room was disgusting. It was so gross!
Poor 1.0
Cons: Hotel was horrible. Rooms weren¿t ready at check in time. Entire hotel reeked like marijuana. The room was very obviously not clean. Breakfast was horrible with them ¿running out¿ every morning before breakfast hours were over.
Mediocre 2.0
Pros: It was quiet
Cons: They rented me a room that didn¿t have a phone or an alarm. When I requested a phone they were not able to provide one. They were not willing to work with me at all with the problem.
Poor 1.0
Pros: Location and breakfast was ok
Cons: Old musty smelling hotel definitely over priced Hair was all over shower and not worth the price it needs remodeling .
Mediocre 3.0
Pros: We were able to cancel our stay before the cut off time.
Cons: This location did not appear clean or safe when we arrived. We decided to cancel our reservation and find a different hotel.
Okay 5.0
Pros: It was a place to stay on the way out of Florida that was priced for that.
Cons: I did not like the bed or bedding. Didn¿t get much sleep.
Good 7.0
Cons: The $100 deposit and no elevator.
Good 6.0
Pros: The view
Cons: Kind of dirty, found cockroach, musty smell
Okay 4.4
The room size wasn’t bad, and the front desk was nice. But every time you turned a light out, roaches crawled out! It was disgusting. If they got that problem under control, even being a dated and needing a face lift, the place would be ok. We even told them about the problem. They didn’t seem surprised or bothered.
Okay 4.0
Pros: I had a bed to sleep in.
Cons: Breakfast was a joke
Mediocre 2.0
Pros: Location
Cons: My room is leaking with water and they told me the maintenance man be in at 9:00 am.but I called around 6:30am
Mediocre 2.8
Would never recommend. Terrible in every way
Good 7.0
Pros: Comfortable bed and nice pool area.
Cons: No breakfast, loud doors, smelly hallways, not much nearby.
Good 6.0
Pros: Location
Cons: Could not use TV. Upon turning it on, the screen said no signal
Good 7.0
Pros: Breakfast
Good 6.0
Pros: Close to highway. Private balcony was nice. Great drink specials. Staff is nice and chill.
Cons: Our room was not very clean. There was a used tissue next to the bed that was not cleaned up.
Okay 4.5
Pros: Breakfast was good
Cons: Front desk attendant at check in was borderline rude / unpleasant
Mediocre 3.4
Pros: The breakfast buffet was about it
Cons: It started from the moment i was checking in. There was an altercation in the lobby between two individuals that was something I dosing care to see only to find out that my room was gonna be adjacent to the same couple. Upon getting my room key I drove around to the location of my room and my key wouldn’t work. So I had to go back to the counter to get in straitened out. Finally after getting settled in my room I was keeped up from the couple from the lobby. The walls were so thin you could here everything. Also the AC would work intermittently throughout the night as well. The next day after i returned from the beach I tried to get into my room only to find that the key wouldn’t work...again. After that I was determined to check out early. I had originally plan and had booked my stay for three days. Now since it was booked through a third party I now have to try and get my refund throug them. I had used getaromm.com and have been in contact with them to explain they whole ordeal and how unsatisfactory i felt the stay was. They are now waiting for the hotel to reply back to there inquiry. I have tried to call that hotel numerous times and cannot get through to anyone. I will not being staying with them any more
Excellent 8.8
Pros: The staff were friendly and helpful
Excellent 10.0
Pros: The location was awesome giving us access to more than just the beach. We had our boat and had no issue parking onsite. The hotel had an entertainment area with pool tables and other activities. All in all we were very pleased.
Okay 4.0
Cons: Old and outdated rooms. Killed a brown recluse spider in bathroom
Good 7.4
Pros: The location wasn't too far from anything. The beach was a nice 20 minute drive along the bay. Downtown was a 10 minute or less drive. The breakfast was good. The staff was really nice and friendly. The lady at the front desk even have us some air freshener b/c the room had a little stuffy smell. We would stay again.
Cons: The beds were hard. The double queen beds was more like two full size beds. Although the hotel is on the bay, you can not see it from any of the rooms.
Excellent 8.0
Pros: Clean room and great breakfast
Cons: Too many kids in the pool.
Good 6.0
Pros: Good price
Cons: Bed was very used, room was musty and didn't get cleaned
Okay 4.5
Pros: I liked the location and comparatively reasonable rates. Some of the staff were friendly, although most unresponsive to problems incurred.
Cons: Waited for a long while to check in (check-in process took 35 minutes+), even after calling for reservations several weeks in advance. The front desk was understaffed, while knowing that it was a big booking day (Blue Angels Performance). When I got to my room, I found obvious urine on the seat of the bathroom stool. Went to the phone to call the front desk, and the phone didn't work. Had to walk down to the front desk to tell them of the problems, and had to wait in line another half hour simply to be told that "Sorry, we are very busy and will put your needs on the long list." And yet, I was a paying customer who spent 10 hours driving, and just wanted to use the bathroom in the room I had already paid for. Left for four hours, and upon my return these items were fixed. When I pulled down the bedspread to sleep, it appeared that the sheets had not been changed ( wrinkled in a bunch near the center of the bed). Fortunately, it was a double room, so I was able to sleep in the other bed which didn't look so bad. Then the neighbors with multiple children staying in their room started in. They were loud and inconsiderate. I walked back to the front desk and politely requested a room change, and was told they had none left. Once again the only real response I received was the typical " Sorry" which by this time began to sound like "Your tough luck". Went back into my room to take a long awaited shower. looked up to see black mold on the bathroom ceiling.Where I come from, this is considered quite detrimental to a person's health. But what could I do? They were fully booked as were all other hotels in the area because of the air show. So I grab a towel for the towel rack, and a big ole cockroach jumps out. I scream, throw the towel to the floor and kill the insect. This time, I tried calling the front desk to at least have the smashed insect removed, but no one answered the phone. So. I went down the next day to get more towels and report the incident. The front desk attendant went back to the back three times, bringing our washcloths, bath mats, and hand towels for me to use after a shower. I explained that I was in need of BATH towels and none of the items he was bringing out would work. He calls someone else who disappears into the laundry room for about 5 min. and finally brings out two bath towels. Another insincere "Sorry" followed. By this time I'm tired, aggravated, and just want a shower Went back to the room, showered, dried my hair, etc., then comes the front desk guy knocking on the door with the towels I had requested over an hour before. It didn't end there, either! The last night of my four night stay, the keys didn't work leaving me to carry the bags I had with me all the way to the front desk. I commented to the new front desk attendant that incidents were occurring every day, and this was supposed to be a leisurely vacation for me. She told me she would report this to a manager. Never heard from on.
Good 6.8
Pros: Big rooms, comfortable bed, balconies were a nice touch, staff very courteous and friendly.
Cons: No elevator, loooong hallways, idiots setting off fireworks at 1:00 AM.
Excellent 9.4
Pros: Good location and fair price. Very friendly staff
Excellent 9.7
Pros: Location right next to I-10, clean hotel, continental breakfast, non-smoking room. Good hotel, perfect for long way drivers.
Cons: The guy in the front desk was not as nice as expected in a hotel. He didn't know that a fast food restaurant across the street was open at some time of night and we had to discover it by ourselves. He needs to know more about the hotel surroundings.
Excellent 10.0
Pros: We'd mistakenly arrived at the wrong Quality Inn and the receptionist was accommodating and understanding. She called all the other Quality Inns in the area to find the one we had booked.Upon arriving at the correct motel the receptionist there again proved helpful and changed our rooms to a ground floor for easier access.
Excellent 9.1
Pros: Room was quite nice, had very comfy sheets and the shower was even better! Water temperature was everything and more, breakfast wasn't as bad what you would think either. Overall my stay was worth the money.
Cons: The sink knob was broken when I came in. Other than that, good hotel and nice staff.
Excellent 10.0
Pros: The staff was very friendly and this hotel is in a very safe environment. Pensacola beach is only 16 miles away. I'll definitely be coming back
Quality Inn & Suites Pensacola Bayview - Pensacola
Rated no. 13
6.8
Good 6.8
Based on 2,248 reviews
Details
Reviews

Cleanliness
6.5
Comfort
6.7
Facilities
4.5
Location
7.5
Overall
4.0
Overall 6.7 Good
Based on 403 reviews
Cleanliness
6.5
Comfort
6.7
Facilities
4.5
Location
7.5
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
6.5
Comfort
6.8
Location
7.7
Services
6.4
Staff
8.1
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
6.6
Comfort
7.0
Location
7.5
Overall
2.0
Services
6.8
Cleanliness
5.8
Comfort
5.8
Location
6.9
Services
5.0
Staff
6.4
Cleanliness
6.5
Comfort
6.6
Facilities
2.0
Location
7.5
Overall
2.0
Cleanliness
6.7
Comfort
7.1
Location
7.6
Services
6.8
Staff
8.1

Excellent 8.0
Cons: I never get the room I booked. I was put in a smoking room as if I wasn't going to be able to tell the difference. I don't smoke so I most definitely knew when i opened the door. I was then moved to a handicap accessible room.
Excellent 9.0
Pros: The staff was very friendly and helpful. The kitchen in our room and laundry facilities made our stay more comfortable and convenient.
Poor 1.0
Pros: The smell and it was filthy..
Cons: Nothing
Mediocre 3.0
Cons: Black mold in bathroom. Customer service was horrible. No breakfast or hair dryer in room as stated on wrbsite.
Okay 5.0
Cons: Room smelled like smoke. Breakfast was terrible.
Excellent 8.0
Pros: kitchen, good staff. large comfy rooms. clean.
Cons: no real breakfast.
Mediocre 2.0
The place is gross. It's dirty & stinks badly. They shouldn't even rent rooms out. There were huge stains on the carpet. The bathtub had mildew and mold around it. The front desk gave me a gallon size jug of bleach so i could clean it for myself. There was a kitchinette with no pots, no pans, no cutlery, no plates,no cups, no coffee maker, no hairdryer. One of the worst hotel experiences EVER!
Mediocre 2.0
call me at 8507867893
Excellent 10.0
Pros: The staff was friendly and courteous. The room was clean and the hotel was also.
Poor 1.0
Cons: Very very bad. Everything was dirty. Very old carpet, old pillows. Is not maintain. I made a reservation on line, when I checked in was very late and unable to get a different hotel is the only reason I stayed
Mediocre 2.0
Pros: The staff was friendly
Cons: The room was missing the T.V. remote. The dresser was damaged with pieces of it sticking out into the room. The light over the closet was flickering constantly. The kitchenette was dirty, the floor was dirty, the fridge was dirty.
Good 7.0
Cons: It was hard closing the curtains to keep someone from looking inside the room. A lot of transient people stay here
Poor 1.0
Pros: Staff
Cons: The hotel was filthy and smelled like weed and cigarettes!
Poor 1.0
Pros: Nothing
Cons: It was filthy. The room looked like it hadn’t been cleaned in over a year. There was trash under both beds and the tub did not drain properly.
Good 6.0
Pros: Cheap
Cons: Tried to say hotel was booked. Did finally get room though
Excellent 10.0
Pros: Clean
Poor 1.0
Pros: There is nothing to like about this hotel from my and my wife's point of view. We left and did not stay here. I'm 72 and with the coronavirus we were terrified. I expect a refund for this reservation and I would hope you have a representative check.
Cons: The lobby was filthy. They gave us a room and there was vomit on the window sill!! I have photos. While we were checking in an ambulance came in and EMT's ran through the lobby and brought a woman out on a gurney gasping for air. It was horrible! We left!
Excellent 10.0
Pros: Hotel employee is the best hotel front desk woman ever!! Give her a raise she deserves it
Mediocre 2.0
Cons: Dirty , smelly rooms , dog poop outside poor maintenance , shady people
Excellent 10.0
Pros: The staff is wonderful here.
Cons: They run short in the grab and go breakfast items alot
Excellent 10.0
Pros: The staff is amazing here.
Cons: The breakfast stuff is not completely stocked most days
Mediocre 3.0
Cons: I am writing off staying in any Extended Stay America units after this one. 2 1/2 Stars? No Way. This place is tired and worn out like the rest of them. Slapping paint over the scratches on the walls doesn't cut it. This place is barely Motel 6 class .
Excellent 10.0
Pros: Location to University of West Florida
Poor 1.0
Pros: Nothing
Cons: Everything! Dirtiest hotel I have ever stayed in!! Zero Stars
Okay 5.0
Pros: Location
Cons: The room was fine!
Excellent 10.0
Pros: Location,
Excellent 9.0
Pros: It's location.
Cons: Room seemed a bit outdated.
Mediocre 3.0
Cons: the place was filthy
Good 6.0
Pros: The location of where I needed to be.
Cons: Yes.., it had a horrible smell .
Good 7.0
Pros: Inexpensive & close to my desired destination
Cons: Carpet was dirty! Hall carpet was FILTHY. There was food on carpet in my room & the room did NOT smelL fresh (musty).
Excellent 9.0
Pros: the price
Cons: the price on the weekends
Poor 1.0
Pros: Location only because it's close to everything.
Cons: Yes I booked for the two full size beds only got one. Also when I got there I was told there wasn't anymore rooms. Even though my room was paid in full. Upon entering you can tell they don't clean the entrance area really dusty looking.they need to clean.
Poor 1.0
Cons: The reservation was for 2 queen beds but the room only had 1 and they gave us a roll-in mattress for the second. The hotel was supposed to be non-smoking but our room smelled like cigarettes. They would not give us a new room
Good 7.0
Pros: Good location
Cons: No
Mediocre 2.0
Pros: Location and price compared to other places in the area.
Cons: Very dirty and old. Absolutey not a 2.5 star hotel by any means. 1.5 star at best.
Poor 1.0
Pros: Dirty, cable tv was out of order entire stay. I'will be contacting the hotel for a adjustment.
Cons: Dirty, cable tv was out of order the entire stay.
Okay 5.0
Pros: Close to restaurants.
Cons: Outdated and stinky
Okay 5.0
Pros: N/A
Cons: I did not like the bed because it was not stable. The microwave had not been cleaned in a long time. The elevator was not in the best condition. It felt more like a dorm room than a hotel room.
Poor 1.0
Pros: Nothing!
Cons: Hotel was nothing like the pictures! It was in hidden&shady location. Lobby area and front of building smells like"cigarettes" and urine.The front desk lady took long to attend us and did not look presentable.Rooms were outdated and dirty.Don't book here!
Poor 1.0
Pros: Had a small kitchen
Cons: The toilet over flowed, there was no hot water in the shower and there was sticky residue on the floor in the bathroom.
Good 7.0
Pros: Standard hotel
Cons: Third for smelled like urine, overall place felt dirty.
Okay 5.0
Cons: There wasn't a proper breakfast.
Okay 5.0
Pros: Kitchenette and supplues
Cons: No smoking
Okay 5.0
Pros: The staff was very nice.
Cons: The carpet was filthy & appliances looked like came from dump!
Good 7.0
Pros: Conveniently located
Cons: Could be a little cleaner
Good 7.0
Pros: Very clean
Cons: Staff was not pleasant did not seem as anyone really cared if you were there or not
Good 7.0
Pros: Convenient!
Cons: The included breakfast wasn't breakfast at all it was literally a choice of packaged muffins or granola bars. Wasn't even a continental breakfast.
Good 7.0
Pros: location
Cons: shower curtain rod partially ripped from wall, hanging.
Mediocre 2.0
Pros: The hotel staff was wonderful.
Cons: The hotel smelled like marijuana and was firty
Mediocre 3.0
Cons: Housekeeping was bad. Dirty bathroom. Hairs in sink and bathtub. Toothpaste spittle all over mirror frame. First morning ac cleaning company woke me up to do maintenance on the air on unit. No notice from hotel staff. Bobhangars in closet. TV bad.
Okay 4.0
Pros: Location
Cons: A deodorizer chemical had been used in the room that was a chemical irritant to the eyes, sinus and lungs. I would not stay in a room like that again.
Mediocre 3.0
Pros: Location was great.
Cons: Cleanliness of the room.
Okay 5.0
Pros: Location
Cons: No Pool, Breakfast was not worth mentioning (Coffee and breakfast bars) , No business service, no exercise room Should not be 2.5 stars
Okay 5.0
Pros: Nothing.
Cons: Felt unsafe. Worried about car and belongings. Uncomfortable beds No staff available after 11pm.
Okay 4.0
Pros: The gentleman that checked us in was a sweetheart!
Cons: It said free breakfast, it consisted of granola bars! Halls were very dirty! Housekeeping needs to be improved a ton! The beds were too tall!
Mediocre 3.0
Pros: Not much to like except the location.
Cons: The front desk was somewhat on unfriendly side. They put out the breakfast at 6 am and it was gone by 6:30, and they refused to put anymore out. Overall disappointed with this particular hotel. Like the chain overall, just not this location.
Excellent 9.4
Pros: Good location and clean rooms
Cons: Price is little too much
Mediocre 2.0
Pros: Nothing
Cons: They didn't clean my room, they didn't bring me fresh towels, it was extremely dirty. I'm not sure what the workers were trying to fix but they started banging and making a lot of noise around 5 AM and didn't stop til about 1.
Mediocre 2.0
Pros: Nothing. Disgusting place. Dirty. Fleas. Other bugs. Smoke smell. Horrible.
Cons: Worst hotel I have ever stayed in. Buyer beware.

Cleanliness
6.1
Comfort
6.4
Facilities
5.0
Location
7.2
Overall
5.0
Overall 5.7 Okay
Based on 1,065 reviews
Cleanliness
6.1
Comfort
6.4
Facilities
5.0
Location
7.2
Overall
5.0
Cleanliness
2.6
Comfort
2.0
Facilities
2.6
Location
6.0
Overall
3.3
Cleanliness
4.0
Comfort
5.0
Facilities
3.0
Location
2.6
Overall
3.3
Cleanliness
5.7
Comfort
6.0
Location
7.0
Services
5.9
Staff
7.2
Cleanliness
7.2
Comfort
8.0
Facilities
8.0
Location
8.4
Overall
7.6
Cleanliness
6.5
Comfort
6.0
Facilities
5.0
Location
6.5
Overall
6.0
Cleanliness
6.1
Comfort
6.4
Location
7.0
Services
6.0
Staff
7.3
Cleanliness
6.4
Comfort
6.5
Facilities
2.0
Location
7.6
Overall
2.0
Cleanliness
6.7
Comfort
7.0
Facilities
4.8
Location
7.6
Overall
4.4
Cleanliness
6.2
Comfort
6.2
Location
7.3
Services
6.2
Staff
7.0

Mediocre 2.0
Cons: Roaches, mildew above sink room 213. Heater is ancient and Burnet dust off coils wich really stink, not good for allergies. No instructions for heater. Red roof in in Panama was completely different than this one. Was highly disapointed!
Good 7.0
Pros: The staff was amazing and very helpful. They accommodated my needs! They were very friendly.
Cons: The hotel itself was in I'll repair. The room itself had several broken pieces of furniture. The walkway and stairs were very stained and dirty. The bathroom was filthy.
Okay 4.0
Pros: It was close to the interstate
Cons: The bathroom was too small
Poor 1.0
Pros: Office staff
Cons: Dirty, broken locks,Dirty sheets, poor drainage, bad smell, bugs in room,
Poor 1.0
Pros: Staff
Cons: The ac was black on the inside. Mold everywhere. Roaches.
Excellent 10.0
Pros: Friendly and attentive staff.Very helpful and cordial
Cons: I found nothing wrong.Great place HIGHLY recommend
Poor 1.0
Cons: Someone had showered in the room after it was cleaned. Did not notice until next morning. Only one towel available
Excellent 8.0
Pros: Room was clean and updated. Bed was comfortable. Water was always hot. Location was central next to highway and as a bonus was close to a great breakfast restaurant called Waffle House. I love that there is a desk and chair to work at.
Cons: I would have loved a coffee maker in the room to have coffee. The light in the vanity area outside the bathroom did not have a bulb, so no light to put on makeup.
Excellent 8.0
Pros: Understanding Staff and good location
Excellent 10.0
Pros: How clean the room was.
Cons: No
Mediocre 2.0
We usually always travel as a family and we like quality and cleanliness, but this hotel really did not even reach a star
Poor 1.0
Pros: I really didn¿t like anything about the hotel it had a smell in it
Cons: The beds had something on it sometimes was biting me in the room had a smell to it
Poor 1.0
Pros: we were able to park in front of our room. I checked our card charges two days after we returned home and there was a second charge of 121.99 + 105.85 on our card. I called the hotel, and KOKI the GM at the hotel is trying to sort the extra charge out.
Cons: our daughter used our card MC to reserve our room, a charge of 105.85 was made, when we got there we were charged again for 105.85. the next morning the clerk caught the mistake after i asked for a receipt and said they will reimburse the extra charge.
Poor 1.0
Pros: Absolutely nothing
Cons: This hotel was disgusting, dirty rooms that smell like wet dog and haven't been properly cleaned in a long time. Stains in walls and ceilings.
Mediocre 3.0
Pros: It got us closer to the airport for an early flight. The gentleman that checked us in was very nice and was helpful. But those were the only positive things I could say about this place.
Cons: Very rundown and shabby room. Seemed clean, but had an unpleasant (stale) smell.
Poor 1.0
Pros: Worst experience ever, hotel needs to check their staff as I¿m sure office clerk was possibly bringing a hotel employee into our room while my family and I slept. As we left we saw her leaving another room with another man, luckily this was a one night
Cons: the front desk was locked and no one was answering. I waited for about 25-30 minutes until an attendant came At about 7am the same front desk clerk barged into the room while my family and I were asleep! stood at the door with a man aft seeing us
Okay 5.0
Pros: The beds somewhat were confortable
Cons: The front desk was lack of personnel. The vending machine was out of water.The lock door was broken.
Mediocre 2.0
Pros: The hotel was nothing like the advertising. It was an older hotel. It was so small that you could hardly move around. There was no microwave, no refrigerator, no ice. We only received one towel and one bath rag each. They didn¿t ask to tidy up the room
Excellent 9.0
Pros: Convenient
Cons: It was old
Okay 4.0
Pros: Nothing really
Cons: housekeeping misleading photographs dirty floor remote did not work well for the tv either
Mediocre 2.4
A/c doesn’t work and everything was dirty
Excellent 8.0
Cons: No
Poor 1.0
Pros: Location
Cons: Expensive, black mold on ceiling, smelled like smoke, dirty had used shampoo in bathroom and noisy. Will never go back
Poor 1.0
Pros: Location
Cons: I left for business at 8am. Returned at 10am with my room stripped. Mind you it was prepaid for that day. My personal items was missing. Later found in the workers trash can. My bag empty. Whole experience was horrible. Be careful.
Poor 1.0
Pros: There was nothing to like.
Poor 1.0
Cons: The room was not cleaned at all. Linen was stained. Mold in the vents so it came into the room. Roaches in the room. Horrible experience. Worst hotel I've ever stayed in.
Good 7.0
Pros: Location and the quick response of the night clerk for my situation with the guest above me. They were loud and in 1 am in the morning, so he went twice to tell them about the noise ordinance and to keep it down. So the noise stopped and I could sleep no.
Cons: Mattresses need to be replaced and a little more in debt cleaning.
Excellent 10.0
Pros: The staff was very friendly I had a problem with the television not functioning properly and I called the front desk and asked to have someone fix it. They send someone within 5 minutes. Problem solved. I can not stress how helpful everyone was! Thank yo
Cons: Friendly staff
Poor 1.0
Pros: Absolutely nothing! I would not recommend anyone to stay here.
Cons: First they did not have our room clean. We were told it would take 30 minutes to get us a room We waited over 2 hours. The room was still dirty no plugins worked it was nasty.
Excellent 10.0
Pros: Very clean, quiet, sanitized against Covid 19, and other illness! Very comfortable everything worked. I will go through you again to stay at the Red Roof Inn in Pensacola many more times! Thanks!
Cons: possibly to many people hanging out .
Mediocre 2.0
Pros: Nothing.
Cons: My room was never cleaned.
Excellent 10.0
Pros: Everything. Staff was very friendly and room was clean when we checked in. No mold or mildew and never once saw any bugs. Checking out the next day was easy and we got a good night's rest.
Cons: None
Mediocre 3.0
Pros: Location
Cons: It took two trays to get a room that was ready for a new guest. The second room had no towels.
Mediocre 3.0
Pros: I liked the free internet/parking, shower & hot water. The maids only cleaned rooms on Wed & guest checkouts. Underneath the bed was dirty & very dusty.
Cons: It was cold in FL & the room heater did not work (I was transferred to another room), roaches were crawling everywhere & I went & bought roach spray, the ice machine never had ice, there was no microwave or refrigerator in the room.
Okay 5.0
Pros: Nice bed.
Cons: No coffee maker water pressure in shower LOW.TOOK WAY TO LONG TO GET IN TO ROOM I HAD PAYED FOR.
Good 7.0
Pros: The price was very reasonable for what we got.
Cons: The fact that it is also an extended stay hotel had a lot of people "hanging out" in the parking lot every time we came back at night. No issues, just a lot of foot traffic.
Mediocre 3.1
Pros: Location
Cons: We could have had room service also.
Mediocre 2.0
Pros: Too much bleach was used. Had to leave the room for a couple of hours. The sink and tub did not drain well. Yiu must pay 99 cents to see the tv guide. The tv is controlled by your phone. Never again.
Okay 5.0
Pros: Nothing really
Cons: No refrigerator or microwave as advertised. There were dead bugs on the floor and where you hang clothes. House keeping didnt have clean towels.
Okay 5.0
Pros: The location is close to the interstate.
Cons: Limited television channels nothing to watch they need to add sports channels. The grounds were very dirty with cigarette butts and trash.
Mediocre 3.0
Pros: The location was excellent, there were plenty of places to eat in the area and it was convenient to most locations.
Cons: The room was musty, there was a scorch mark over the air unit. There were piece of a roach on the bathroom floor and I found a pill on the bedroom floor.
Okay 5.0
Pros: It's location
Cons: No carpet in the room, old bath linens were thin and rough, the smell of smoke in my non smoking room, unpleasant staffstaff
Mediocre 2.0
Pros: Location
Cons: Room was not clean, smelled bad. when we got to the hotel were told first that it was sold out even we had a confirmed online reservation, the reception clerk then said she found an empty room, not a good experience when one is tired from a long trip.
Excellent 10.0
Pros: Quietness
Cons: No
Okay 4.8
Pros: The fact that location was only a very short distance from everything including Walmart Ross and a lot more
Cons: I found a roach in my room Which tells me that it was not very clean also room service collected my dirty towels and rags but never replaced anything and never even cleaned my room or make the bed up. You had to pay more for a room with microwave and refrigerator and no coffee maker was in room
Excellent 8.0
Pros: The staff were exceptional, friendly, and helpful!
Cons: The bed was dirty with dog tracks on the comforter.
Mediocre 2.2
Cons: Very rude staff, broken lock, no available parking spot near room. We had to keep the sofa chair against the door to keep it secured. Awful experience. Very very rude staff.
Excellent 8.0
Cons: No refrigerator or microwave in room
Okay 5.0
Cons: No coffee in room no refrigerator no microwave
Mediocre 3.0
Cons: Cleanest, some clogging and roaches
Okay 5.7
Pros: Once I had my room I was able to relax. The check out gentleman was so friendly and talkative. He was great. Sadly I didn’t get his name but he worked May 5 in the morning and was Aftican American
Cons: It took 45 minutes. She took my Visa Card and drivers license and then gave me the wrong paperwork to sign. Argued with me that I was Eric O. (someone) even though I am female and told her my name, Daniela Wasem which to me doesn’t sound anything like Erik O. - look at the license lady. Then charged me (Eric’s) room rate of $199 even though I had already paid for my room online. Then argued with me about my Visa card ending numbers even though I showed her multiple times my Visa card. By the time I got done there were about 10 people waiting behind me to get checked in. When I got to the room. The toilet constantly ran, there was no way to stop it. I just had to close to bathroom door to quiet it down a little. Also there are two lights above the bed, I was going to read a book, one of the lights did not even have a light bulb in it. Was a very bad experience. So now I am still waiting for my $199 refund. If it wasn’t for the check out gentleman I would have completely hated the entire experience.
Okay 5.0
Pros: The location of the hotel
Cons: There wasnt a hair dryer in the room, we requested a room with a fridge and didn't get it. There was a rat trap in the drawer of the dresser, That is not very sanitary. The room was suppose to have been smoke free but we could smell the smoke in it
Excellent 10.0
Pros: Location was great! Perfect for the city of Pensacola. Also, was very clean.
Cons: I did not have a microwave or fridge as expected. Was disappointed in that.
Mediocre 2.0
Pros: It was right off the highway.
Cons: They advertise 100% smoke free, that is 100% BS! There was cigarette burns on the table, holes in the comforter, there was even a cigarette burn on the soap holder in the shower. People outside we’re up all hours of the night. My family and I slept in our clothes, didn’t bother taking off our shoes, didn’t bother taking a shower, left as early as we could. If I could do it over again, I would have just slept in my car
Mediocre 3.4
Pros: nothing at all...
Cons: its over rated in Kayak & Hotel.com. Dirty corridor, Stucked room lock, Very small room...
Mediocre 3.0
Pros: Location
Cons: The staff wasn't friendly and didn't treat me as a customer n was very unconcern and people came in after me n got a room key n paper n was gone n I still was there
Good 6.0
Pros: Quiet
Cons: Room was not clean. I did not receive fresh towels on day two.
Okay 5.0
Pros: Nothing
Cons: The hotel was run down and not very nice
Good 7.0
Pros: Location
Cons: The price was to high
Mediocre 3.7
Pros: Chose red roof for low cost but beds were to lumpy. Only rooms with 2 beds were second floor. Not ADA compliant
Cons: Chose red roof for low cost but beds were to lumpy. Only rooms with 2 beds were second floor. Not ADA compliant
Good 7.0
Pros: Location - immediately off I-10. Walking distance to a popular chain restaurant and bar. Safe location with ample parking for large trucks pulling trailers.
Cons: Room was extremely small and had no microwave or refrigerator. No continental breakast. Not up to par with many other Red Roof Inns I have stayed at.
Good 6.0
Pros: The tv's
Cons: Wifi did not work one night and housekeeping also did not clean my room one night
Okay 4.0
Pros: Location was good for local access.
Cons: There was a loud verbal argument that occurred outside of my door one evening involving the guests from the adjacent room. Local private security managed to break up the incident before I had to call the actual police. The room itself smelled very musty.
Good 6.2
Pros: Super quiet, right off I-10, ajcent to a small mall with 8+ restraunts. Sheets were clean. Got the 79$ rate just a few hrs before arriving, so pretty cheap for two full beds. A/c was spot on for temp which was important to us. I chose this place bc it was close to our long day driving distance limit and because all the hotels nearby (150$) range were full. Great clean waffel house next door.
Cons: Our room was grimy - tub, walls, carpet (i wore my flipflops). The faucet was loose, & toilet didnt flush without a couple tries. There were no xtras like a pool, or breakfast. It was older style with stairs at the ends and middle of the 4 long buildings. No elevators so the stairs could be a prob for less mobile folks.
Okay 5.4
Pros: Roof over our head's.
Cons: Please do an inspection.
Mediocre 3.1
Cons: Room was dirty smelling. Bathroom smelled of strong urine. Toilet was dirty as was the floor and baseboard. Light broken, ice machine broken. Yes free coffee but not coffee. More like brown water! We got in late after driving all day through terrible storms. We were too tired to move to another room. I didn't feel comfortable in the bed knowing how dirty the room was being a discount hotel should not mean amenities should be broken, dirty and lacking attention! I totally regret spending my money here!
Okay 5.7
Pros: Clean room,comfortable beds,nice tv, nice bathroom, large parking space
Cons: Door handle broken,toilet too long to flush,exhaust fan ineffective, trucks parked all over and attendant slow and not accomodating
Okay 5.3
Pros: the cost
Cons: The room had a musty smell and you could hear a lot of noise from the other rooms.
Red Roof Inn Pensacola – I-10 at Davis Highway - Pensacola
Rated no. 15
5.7
Okay 5.7
Based on 1,065 reviews
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