Overview

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Grand Mercure Phuket Patong

1 Soi Ratuthit 200 Pi 2 Road, Phuket City 83150, Thailand
+66 76 231 999

$152+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.7/10 Excellent
based on 3,700 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.1
  • 4.8

Good to know

  • Professional service
  • Nice building
  • Modern Hotel

Nearby

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    About

    Located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Airport shuttle
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Internet
    • No smoking
    • Pool table
    • Terrace/Patio
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 3,700 reviews
    • 9.3 "Terrific location."
    • 8.9 "Vibe was good."
    • 8.1 "Amenities are good."
    • 8.1 "Breakfast is good."
    • 7.6 "Good service."
    • 4.8 "Rooms are not good."
    • 3.6 "Not very comfortable."
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    Overall rating

    8.7 Excellent
    based on 1,813 reviews
    • 9.6 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.4 "94% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      8.3 "83% appreciated the closeness to the beach."
      9.3 "City centre within easy reach, said 93%."
    • 9.0 "Awesome vibe."
      9.0 "90% enjoyed the friendly atmosphere."
      8.7 "87% thought, the hotel was modern."
      9.9 "99% thought the hotel was luxurious."
      8.7 "87% enjoyed the lobby entrance."
      9.1 "91% said it was a stylish hotel."
    • 8.5 "Breakfast is good."
    • 7.7 "Good service."
      7.3 "73% thought the service was very professional."
      9.2 "Management was excellent, said 92%."
    • 6.2 "Internet is average."
    • 4.7 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.4 "76% didn't like the balcony."
      1.8 "82% said the bathroom was dirty."
      1.8 "82% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      3.0 "70% found problems with the furniture."
      2.3 "77% criticized the small bathroom."
    • 3.5 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      2.3 "77% criticized the small bathroom."
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    Overall rating

    8.8 Excellent
    based on 1,702 reviews
    • 9.0 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.1 "81% appreciated the closeness to the beach."
      9.3 "City centre within easy reach, said 93%."
    • 8.0 "Breakfast is good."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 6.5 "Pool is mediocre."
    • 6.0 "Internet is average."
    • 4.2 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.2 "78% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      3.7 "63% found problems with the furniture."
      2.6 "74% didn't like the balcony."
      2.8 "Air conditioning was criticized by 72%."
      1.6 "84% had problems with the shower."
      2.7 "73% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
    • 2.6 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      2.7 "73% criticized the small bathroom."
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    Overall rating

    8.3 Excellent
    based on 37 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good service."
    • 3.9 "Rooms are not good."

    Overall rating

    8.1 Excellent
    based on 148 reviews
    • 9.3 "Terrific location."
    • 8.9 "Vibe was good."
      8.4 "84% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 8.3 "Food is delicious."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 3.9 "Not very comfortable."
      2.1 "79% said rooms were small."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Modern Hotel"
    data provided by TrustYou

    Recent reviews


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