Overview

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Mercure Resort Hunter Valley Gardens

2090 Broke Road, Pokolbin, NSW 2320, Australia
+61 249 982 000

$169+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.2/10 Excellent
based on 598 reviews

Review highlights

  • 9.8
  • 8.5
  • 7.9
  • 4.5

Good to know

  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Mercure Resort Hunter Valley Gardens is a premium 4.5 star property boasting the prime Hunter Valley central location. Walk to Hunter Valley Gardens, 5 cellar doors, restaurants, cafes and shops all from the convenience of your hotel room. The Resort features elements bar & dining, 72 well appointed rooms, a pool, sauna, spa, tennis courts and function space for conference and weddings. Take a break in the Hunter Valley to enjoy fine food and wine with Mercure Resort Hunter Valley Gardens.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Concierge service
    • Laundry facilities
    • Child pool
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 598 reviews
    • 9.8 "Terrific location."
    • 8.5 "Great service."
    • 7.9 "Good breakfast."
    • 6.6 "Average comfort."
    • 5.4 "Rooms are ok."
    • 4.5 "Not very clean."
    • 4.4 "Value below average."
    • 2.5 "Disappointing internet connection."
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    Overall rating

    8.2 Excellent
    based on 520 reviews
    • 9.9 "Terrific location."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.5 "Average comfort."
    • 6.4 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.4 "Vibe was decent."
    • 4.8 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      2.0 "For 80%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
    • 4.5 "Value below average."
      2.5 "75% thought it was overpriced."
    • 3.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
      4.2 "58% thought it was rather dirty."
    • 2.7 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 77 reviews
    • 9.9 "Terrific location."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.7 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 6.6 "Average comfort."
    • 5.7 "Rooms are ok."
    • 4.8 "Not very clean."
    • 4.4 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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