Overview

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Mercure Resort Hunter Valley Gardens
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2090 Broke Road, Pokolbin, NSW 2320, Australia
+61 249 982 000

$157+

Overall guest ratings

8.3/10 Excellent
based on 674 reviews

Review highlights

  • 9.7
  • 8.4
  • 7.7
  • 4.5

Good to know

  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Mercure Resort Hunter Valley Gardens is a premium 4.5 star property boasting the prime Hunter Valley central location. Walk to Hunter Valley Gardens, 5 cellar doors, restaurants, cafes and shops all from the convenience of your hotel room. The Resort features elements bar & dining, 72 well appointed rooms, a pool, sauna, spa, tennis courts and function space for conference and weddings. Take a break in the Hunter Valley to enjoy fine food and wine with Mercure Resort Hunter Valley Gardens.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Concierge service
    • Laundry facilities
    • Child pool
    • Express check out
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 620 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      7.0 "70% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      10.0 "100% were happy with the room service."
    • 7.7 "Good breakfast."
    • 5.9 "Vibe was decent."
    • 5.1 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Not very clean."
      3.3 "67% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.8 "Value below average."
      2.3 "77% thought it was overpriced."
      0.8 "92% said the breakfast was too expensive."
    • 2.0 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 514 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 5.6 "Vibe was decent."
    • 4.8 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
    • 3.9 "Not very clean."
      0.0 "Unclean dining area, according to 100%."
      3.4 "66% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
    • 3.8 "Value below average."
      2.4 "76% thought it was overpriced."
    • 1.9 "Disappointing internet connection."
      2.4 "76% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    based on 105 reviews
    • 9.8 "Terrific location."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.9 "Average amenities."
    • 5.1 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Not very clean."
    • 3.6 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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