Overview

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Sudima Hotel Lake Rotorua
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1000 Eruera Street, Rotorua 3201, New Zealand
+64 7348 1174

$115+

Overall guest ratings

8.0/10 Good
based on 1,979 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.9
  • 4.6

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Sudima Hotel Lake Rotorua is a great choice for a stay in Rotorua. Guests can indulge in massages, and Lakes Restaurant serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LED TVs.

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    Amenities

    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Indoor pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,979 reviews
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      9.7 "97% were happy with the room service."
      7.9 "79% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      10.0 "100% were impressed by the laundry service."
    • 8.7 "Very nice wellness & sports facilities."
    • 6.6 "Breakfast is mediocre."
    • 6.3 "Average value."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      0.1 "Air conditioning was criticized by 99%."
      0.6 "94% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      3.3 "67% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
      3.8 "62% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
      2.0 "80% were unsatisfied with the kitchenette."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      0.2 "98% complained about the elevator."
      2.9 "71% didn't like the architecture."
    • 3.4 "Internet is poor."
      4.1 "59% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 969 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 5.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 4.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      0.9 "For 91%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      2.4 "76% had problems with the shower."
      4.0 "60% criticized the small bathroom."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    • 3.6 "Internet is poor."
      4.3 "57% thought it was overpriced."
      2.5 "75% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 870 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to shopping."
    • 8.5 "Very nice wellness & sports facilities."
    • 7.8 "Good pool."
    • 6.4 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      0.1 "Air conditioning was criticized by 99%."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      0.6 "94% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      0.3 "97% complained about the elevator."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
      4.2 "58% thought it was overpriced."
    • 2.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 138 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.7 "Very nice wellness & sports facilities."
    • 6.7 "Average value."
    • 6.5 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 3.7 "Internet is poor."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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