Recent reviews
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- Neutral
- Negative
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4.0
Seats are comfortable Food is not good, when srrieved in casablanca no business busses ere waiting
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5.3
This airline has horrible customer service.
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9.0
Service Boarding. Separate line for Business Class needed.
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9.3
Service Boarding
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2.0
They have horrible people skills and just pass off problems from one person to another.. I will give them till tomorrow then I will report thdm to the better business bureau..very unprofessional...I would never give them business again and will put it all over social media. They suck big time
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2.0
Nothing Every thing. This is my first and last time traveling with this company. I think I made a very big mistake by choosing this airline
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8.0
Food was good, crew were attentive, entertainment good, left and arrived on time. Royal Air Maroc refused to accommodate a name change on ticket a few days after purchase (and more than a month before the flight) where it was clear there was a glitch in their system- same named passenger listed twice. There should be other identifiers such as birth date or passport number requested, so this glitch would not end up costing the passenger more than $400 to rebook same flight.
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6.0
They crew was very courteous. They forced me to check my bag on the out bound flight and then misplaced it. The Casablanca airport is terrible. On our return connecting flight between Casablanca and JFK we had to go through three separate security checks despite the fact that we had already gone through security in Barcelona. Not worth the money you save
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9.3
Boarding was quick, information was accurate, and the crew was courteous and friendly. The JFK-outbound Dreamliners are great with individualized entertainment. Food wasn't anything to write home about but no worse than any other airline. I really could not make out what the announcer was saying over the overhead speakers
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2.0
Nothing, but services at the counter The staff at the airport were un respectful. I didn't have idea about the new technology rule to travel from MOROCCO TO USA, and my son's ipad was the problem. He didn't has patient and he was attending in business class and he said he'll not attend more and make me with my son of 5 yrs do again the line and when I asked for the manager he wa.
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9.0
Service Boarding. Separate line for Business Class needed.
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9.3
Service Boarding
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8.0
Food was good, crew were attentive, entertainment good, left and arrived on time. Royal Air Maroc refused to accommodate a name change on ticket a few days after purchase (and more than a month before the flight) where it was clear there was a glitch in their system- same named passenger listed twice. There should be other identifiers such as birth date or passport number requested, so this glitch would not end up costing the passenger more than $400 to rebook same flight.
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9.3
Boarding was quick, information was accurate, and the crew was courteous and friendly. The JFK-outbound Dreamliners are great with individualized entertainment. Food wasn't anything to write home about but no worse than any other airline. I really could not make out what the announcer was saying over the overhead speakers
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4.0
Seats are comfortable Food is not good, when srrieved in casablanca no business busses ere waiting
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5.3
This airline has horrible customer service.
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2.0
They have horrible people skills and just pass off problems from one person to another.. I will give them till tomorrow then I will report thdm to the better business bureau..very unprofessional...I would never give them business again and will put it all over social media. They suck big time
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2.0
Nothing Every thing. This is my first and last time traveling with this company. I think I made a very big mistake by choosing this airline
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6.0
They crew was very courteous. They forced me to check my bag on the out bound flight and then misplaced it. The Casablanca airport is terrible. On our return connecting flight between Casablanca and JFK we had to go through three separate security checks despite the fact that we had already gone through security in Barcelona. Not worth the money you save
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2.0
Nothing, but services at the counter The staff at the airport were un respectful. I didn't have idea about the new technology rule to travel from MOROCCO TO USA, and my son's ipad was the problem. He didn't has patient and he was attending in business class and he said he'll not attend more and make me with my son of 5 yrs do again the line and when I asked for the manager he wa.
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