Overview

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El Cervantes Hotel
Best Service Friendliness

329 Calle Del Recinto Sur, San Juan 00901, Puerto Rico
+1 787 724 7722

$168+

Overall guest ratings

8.5/10 Excellent
based on 982 reviews

Review highlights

  • 9.6
  • 9.5
  • 4.8
  • 4.1

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    El Cervantes Hotel puts you in a great location, within just a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and Castillo de San Cristobal. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, San Juan Cathedral and San Juan Gate are within a 15-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • Parking
    • Air-conditioned
    • Safe
    • Storage available
    • Bar/Lounge
    • Restaurant
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 982 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.9 "Management was excellent, said 89%."
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
    • 6.1 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      6.6 "Only 66% said the rooms were modern."
      5.0 "50% thought the minibar was ok."
    • 5.2 "Average comfort."
    • 4.8 "Breakfast is below average."
    • 4.1 "Bar is not good."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 726 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.2 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
    • 6.0 "Rooms are ok."
      6.4 "For only 64%, the bathroom was ok."
      6.3 "Only 63% said rooms were big enough."
      6.5 "Only 65% said the rooms were modern."
    • 4.8 "Breakfast is below average."
    • 4.4 "Not very comfortable."
      1.1 "89% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 4.2 "Bar is not good."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 196 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      9.5 "95% said the reception staff was great."
    • 9.4 "Terrific location."
    • 6.0 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 5.0 "Average comfort."
    • 5.0 "Breakfast is mediocre."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."

    Overall rating

    8.2 Excellent
    based on 58 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Average value."
    • 6.3 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 6.1 "Vibe was decent."
    • 4.7 "Breakfast is below average."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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