Overview

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Hotel Los Hidalgos
Best Service Friendliness

Santillana Del Mar, 39330 Santillana del Mar, Cantabria, Spain
+34 942 818 101

$138+

Overall guest ratings

8.0/10 Good
based on 483 reviews

Review highlights

  • 9.2
  • 9.0
  • 3.8
  • 3.4

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    When visiting Santillana del Mar, Hotel Los Hidalgos is a great choice to consider. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Flat-screen TVs and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 483 reviews
    • 9.2 "Excellent value."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 8.7 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 5.8 "Breakfast is mediocre."
    • 3.8 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 3.4 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      0.0 "100% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.4 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      1.7 "83% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      3.3 "67% said rooms were dirty."
      0.0 "100% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
      1.8 "82% found problems with the furniture."
    • 3.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    8.2 Excellent
    based on 212 reviews
    • 9.2 "Excellent value."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 5.6 "Breakfast is mediocre."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 3.6 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
      1.4 "86% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
    • 3.4 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
      0.0 "100% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
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    Overall rating

    7.9 Good
    based on 270 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 9.2 "Excellent value."
    • 8.5 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 6.0 "Breakfast is mediocre."
    • 3.3 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.2 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
    • 3.1 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.0 "Awful rooms."
      2.9 "71% didn't like the uncomfortable beds."
      1.8 "82% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      3.1 "69% said rooms were small."
      2.0 "80% found problems with the furniture."
      2.6 "74% said rooms were dirty."
      0.0 "100% criticized the small bathroom."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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