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Hotels near Santo Domingo Dr. Joaquin Balaguer airport

Hotels near Santo Domingo Dr. Joaquin Balaguer airport

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Dr. Joaquin Balaguer (JBQ) - Santo Domingo, Dominican Republic
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Best hotels near Santo Domingo Dr. Joaquin Balaguer airport

Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Overall 9.2 Excellent
Based on 365 reviews
Cleanliness
9.5
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
9.6
Services
9.3
Staff
9.4
Cleanliness
9.6
Comfort
9.6
Location
9.5
Services
9.4
Staff
9.4
Cleanliness
9.4
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.4
Services
9.4
Staff
9.5
Cleanliness
9.4
Comfort
9.5
Location
9.4
Services
9.3
Staff
9.4

Excellent 10.0
Cons: A/C could have been higher quality, too noisy No bath robe limited room service options restaurants closed too early 9pm-ish sent shirt to laundry service and they forgot to deliver it back couple of days after
Excellent 10.0
Pros: i like it’s very prívate
Cons: I like everything
Excellent 10.0
Pros: Everything was perfect , Looks like a 5 star 🇺🇸 hotel
Excellent 9.0
Pros: the staff
Cons: client canceled an meeting with at the hotel because there was no parking available at the hotel
Excellent 9.0
Pros: The view from my room was great and the staff was very friendly and efficient. The hotel is located in a very good area with food and shopping options within walking distance. It is easy to get an Uber or taxi to move around but I recommend Uber is way cheaper.
Cons: I liked everything about the hotel, I cannot think of anything I didn't like.
Excellent 10.0
Pros: The services The workers are sweet
Cons: I like everything
Excellent 10.0
Pros: Location
Cons: NONE
Okay 5.0
Pros: Pool staff on floor 3 were exceptional. Very friendly and willing to serve. Great views from anywhere on the rooftop. However, the bed cushions were not available every day for guest for whatever reason.
Cons: Front desk receptionist were not welcoming and friendly. Very short spoken and could barely hear what they were saying through the glass and the mask. Any time I would ask a question I felt like I was bothering them.
Excellent 10.0
Pros: Great customer service
Excellent 10.0
Pros: The pool was superb, the shower and bed as well.
Cons: No
Excellent 10.0
Pros: Everything is always perfect
Excellent 10.0
Pros: the pool is outstanding; the rooms are beautiful and the restaurant outlets are outstanding. The staff are well trained. This hotel operates as the highest level.
Cons: nothing
Excellent 10.0
Pros: One of the best services I received food it's great
Cons: Pool hours
Poor 1.0
Cons: Staff trick the customer to sell something that is not what they say it would be. Breakfast price is ridiculous. Flavor is terrible. Room is small for the price. Do not go to this hotel. Worst experience on a hotel of this price.
Intercontinental Real Santo Domingo, An IHG Hotel - Santo Domingo
Rated no. 1
9.2
Excellent 9.2
Based on 365 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
9.6
Food
10.0
Location
9.2
Overall 8.9 Excellent
Based on 581 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.6
Food
10.0
Location
9.2
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.2
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
9.5
Food
10.0
Location
9.5
Cleanliness
9.5
Comfort
9.4
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
9.5
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.3
Cleanliness
9.1
Comfort
9.1
Facilities
9.6
Location
9.0
Overall
8.8
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.0

Excellent 10.0
Pros: the Griselda’s services
Excellent 10.0
Pros: the staff was friendly
Cons: nothing
Excellent 8.0
Cons: I wanted to use my Infinite Privilege discount
Good 7.0
Pros: it’s a beautiful place
Cons: But they have to clean the building glasses. it was dirty
Excellent 8.0
Pros: Good
Cons: Good
Good 6.0
Pros: bathroom
Cons: dark no possibility to open any window - lack of fresh air
Excellent 10.0
Pros: Exelent
Excellent 9.6
excellent
Good 6.8
Great rooms and friendly employees. But no water pressure on room. Had to call frontdesk and wait unreasonable amount of time to try solve this problem. They send a maintenance (engineering) employee to the room who could not fix the problem quickly and obviously increased the risk of CoVID-19 infection in my room by having that person working in my room while I was there. Seems nobody inspected the room before guests arrived. Also seems that being a loyal Gold Hilton Honors Program member is not applicable at this hotel. I miss an appointment and a reservation at a place because of this situation. I have stayed many times in this hotel and this is the first time I hace a situation like this. On a positive note, it is fair to say that frondesk employees are so helpful, friendly and always try to exceed my expectations. Hope next time is better.
Excellent 10.0
Pros: It’s to be home away from home My favorite place
Excellent 10.0
This hotel surpassed all of my expectations. Everything was of high quality there: the excellent customer service and friendliness of all of the hotel employees, the amazing infinity pool, the modern and stylish decor, and the hotel restaurant. I had a corner suite on the 14th floor with amazing views from the floor to ceiling windows. The hotel is new and it is really beautiful. I enjoyed the happy hour while I was there, although one day there was nice hot appetizers, and the next day some not so fresh looking vegetables and potato chips. The complimentary breakfast was really good, with a lot of variety, and definitely one of the best hotel breakfast buffets I have experienced. I also felt like the staff really went out of their way to make my stay enjoyable, and that is always appreciated. I would definitely recommend this hotel.
Excellent 10.0
Cons: La piscina no tenía calefacción. A nuestro gusto, pasamos todo el día demasiado frío para usarlo.
Excellent 8.0
Cons: In my last stay I ordered somme food to my room and after 50 minutes I called again and I had to place my order again. The laidy forgot. The hotel was totally occupied this could be the reason but it does not justifies a bad service
Excellent 10.0
Pros: people
Excellent 8.5
Pros: I Iked everything. The staff and facilities.
Cons: I did not like that I had to pay extra for my fiancé to visit
Embassy Suites by Hilton Santo Domingo - Santo Domingo
Rated no. 2
8.9
Excellent 8.9
Based on 581 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.9 Excellent
Based on 504 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
9.1
Staff
9.5
Cleanliness
9.3
Comfort
9.3
Location
9.4
Services
9.0
Staff
9.4
Cleanliness
9.4
Comfort
9.2
Location
9.1
Services
9.0
Staff
9.6
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.8
Staff
9.3

Excellent 10.0
Pros: Hotel was pleasant and the breakfast was very good. Hotel was very clean.
Cons: Can’t say anything bad about this hotel.. I liked it very much.
Good 7.0
Pros: Staff was super helpful and friendly
Cons: Breakfast need more variety
Excellent 10.0
The staff was very attentive and cordial upon our arrival. As we settled in, the room in the third floor had a problem with the toilet not flushing properly, but they came and took care of it within three minutes of us calling. The batteries on the safe of the room have died, but again they came in and took care of the minor problem within five minutes. The rooms were spacious and clean. Personnel was very polite and attentive throughout. The included breakfast in the adjoining restaurant was very bountiful, breads, cheese, cereal, pastries, cold cuts, sausage ,eggs, fruits, juices and even Mangu. The WiFi connection was very good. The hotel is very conveniently located a couple blocks from Tiradentes and one block from JFK avenues. Taxi services are quick. Great little hotel, that we see me calling home every time I come back to visit.
Hotel Aladino - Santo Domingo
Rated no. 3
8.9
Excellent 8.9
Based on 504 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.3
Facilities
9.6
Location
9.4
Overall
9.4
Overall 8.9 Excellent
Based on 213 reviews
Cleanliness
9.1
Comfort
9.3
Facilities
9.6
Location
9.4
Overall
9.4
Cleanliness
9.5
Comfort
9.6
Location
9.6
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.1
Comfort
9.4
Location
9.4
Services
9.0
Staff
9.0
Cleanliness
8.9
Comfort
9.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.9
Comfort
9.1
Facilities
10.0
Location
9.0
Overall
9.3
Cleanliness
8.8
Comfort
9.2
Location
9.2
Services
8.6
Staff
8.8

Excellent 10.0
Pros: Everything was delicious 😋 Everything was perfect I love the hotel Very clean., everyone was very nice helpful And very happy. I will definitely come back And very recommended 5 stars ⭐️
Excellent 8.0
Pros: Workers were great
Cons: Property location is horrible and very dangerous Locals begging visitors for money and if told no they will Harass you until you do
Okay 5.0
Pros: Honestly what I was told and I always stayed in jw properties . This is absolutely a disaster . Breakfast they said was free but charged . Lounge the said had happy hours there is nothing like that it’s a rip off . No room service except basis . My experience this time was very disappointing.
Excellent 10.0
Typically one of the finest lodgings I've ever remained. Never at once I lamented my choice of remaining here. The room is exceptionally open and cozy. Beds are comfortable. The nourishment, area, see, cleanliness, inviting staff and numerous more great focuses unquestionably will make me select this lodging once more within the future. Extraordinary for family trip! Profoundly suggested for everybody!
Excellent 9.1
Pros: The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch
Excellent 9.1
Pros: Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.
Cons: The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.
JW Marriott Hotel Santo Domingo - Santo Domingo
Rated no. 4
8.9
Excellent 8.9
Based on 213 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.7
Facilities
8.6
Food
10.0
Location
8.9
Overall 8.7 Excellent
Based on 478 reviews
Cleanliness
9.0
Comfort
8.7
Facilities
8.6
Food
10.0
Location
8.9
Cleanliness
9.0
Comfort
8.8
Location
9.1
Services
8.5
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
9.0
Food
10.0
Location
8.0
Cleanliness
9.2
Comfort
8.8
Location
9.1
Services
8.8
Staff
9.3
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.8
Staff
9.0
Cleanliness
8.8
Comfort
8.6
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
8.8
Services
8.5
Staff
9.0

Excellent 9.0
Pros: Location was right in the middle of the city accessible to everything banks and shopping centers
Cons: The hotel clerk/receptionist was rude in questioning my guest which is the sole reason for my visit. The proper procedure was to ask me to follow or advise me of hotel policy and ask me to present id for my guest instead of rudely questioning my guest in aggressive and rude tone.
Good 6.0
Pros: The staff really great! people were so kind and helping.
Cons: Facilities a little old. Some details in doors, windows, bathroom, pipelines
Okay 5.0
Cons: Small pool area with no view and very short sunny period (it’s on the 3rd floor and there are other high buildings nearby) gym is not in the hotel, but in another building and their pool was closed for maintenance Some construction works were taking place right under the window of my room, so it was very noisy sometimes
Okay 5.0
Pros: People at the reception desk were very helpful.
Cons: No hot water in the shower, hotel interior was not what I expected from Radisson.
Excellent 10.0
Pros: Service.Excellent location and modern facilities
Excellent 10.0
This can be one of the most excellent lodgings I've ever remained. Never at once I lamented my choice of remaining here. The room is exceptionally open and cozy. Beds are comfortable. The nourishment, area, see, cleanliness, neighborly staff and numerous more great focuses certainly will make me select this lodging once more within the future. Awesome for business trip! Exceedingly prescribed for everybody!
Excellent 10.0
excellwnt location. nice hotel, friendly stuff
Good 7.3
Pros: Good breakfast, IF AND ONLY IF you get the free breakfast in your reservation. Otherwise, it's $10/person + taxes (18%) and that is way too expensive.
Cons: 1. No refrigerator 2. Depending on the package, you MAY or MAY not get breakfast. The first three days I paid $113/night and I had breakfast. I renewed a 4th day for $140 and I didn't get the breakfast. 3. For 2 people, they only give 1 complimentary bottle of water. Each additional bottle is $1.20. For me the deal-breaker was the breakfast and the lack of refrigerator. I understand that the last day I mistakenly selected the wrong reservation (which had no breakfast), but considering that I had spent over $500 for 4 days, the least they could do was throw in the free breakfast. Due to the sneaky way they hide the breakfast option, I will not be staying there again.
Radisson Hotel Santo Domingo - Santo Domingo
Rated no. 5
8.7
Excellent 8.7
Based on 478 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
6.0
Location
9.2
Overall
4.0
Overall 8.6 Excellent
Based on 793 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
6.0
Location
9.2
Overall
4.0
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
8.0
Staff
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.3
Services
8.9
Staff
9.1
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.8
Staff
9.0
Cleanliness
8.9
Comfort
9.0
Location
9.0
Overall
4.0
Services
8.6
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.4
Staff
8.8

Excellent 10.0
Pros: location
Excellent 9.0
Cons: we needed to go to airport late evening and we had to check in for another night inorder to take a shower but had to book for a complete night. would be nice if you could pay half night stay or similar
Excellent 10.0
Pros: The location is excellent for shopping and dining around the town. The staff has being really attentive, and the hotel was really clean all the time.
Cons: The breakfast station in the 1st floor can be really crowded between 7 and 9 am, and musgo of the time there was just 1 person behind the grill station.
Excellent 10.0
Pros: nice place
Excellent 8.0
Pros: The staff prompt response to inquiry
Cons: The price for the breakfast buffet is a little too much...I also did not like that you could hear sounds or voice coming from the outside or the adjacent room .the soundproofing could be a little better
Excellent 10.0
Pros: The location was great. We didn’t eat breakfast in the hotel because we came for wedding and we went out to eat. The staff was professional and nice. They we’re very good and approachable with good manners. God bless Johnny, Gabriella, Alexandra and Laura. All the staff were amazing. 👌👍🏽
Cons: I love everything about the hotel. The environment was clean. The staff was organized. They were very supportive. The staff dressed well and looks professional.
Mediocre 3.6
Even at half the price I’d have been disappointed. The food is mediocre, the service poor and the accommodation, whilst ok, is let down by the all pervading smell of damp and mold, everywhere.
Okay 5.0
Pros: Free parking
Cons: No water for 8 hours after I checked in,.
Excellent 9.0
Pros: Location
Cons: Very much a business hotel rather than leisure
Holiday Inn Santo Domingo - Santo Domingo
Rated no. 6
8.6
Excellent 8.6
Based on 793 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.5 Excellent
Based on 238 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
9.2
Services
8.4
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
9.2
Services
8.6
Staff
9.1
Cleanliness
7.9
Comfort
8.1
Location
8.6
Services
7.8
Staff
8.3
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.8
Cleanliness
8.4
Comfort
8.5
Location
9.2
Services
8.3
Staff
8.8

Excellent 9.0
Pros: Helpful staff and nice quiet location. Good restaurants near by
Cons: All was good except maybe no housekeeping everyday.
Excellent 9.0
Pros: Very clean
Cons: They dont have a parking
Plaza Florida Suites - Santo Domingo
Rated no. 7
8.5
Excellent 8.5
Based on 238 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.7
Facilities
7.9
Location
8.5
Overall
8.1
Overall 8.3 Excellent
Based on 1,636 reviews
Cleanliness
8.7
Comfort
8.7
Facilities
7.9
Location
8.5
Overall
8.1
Cleanliness
7.0
Comfort
6.0
Facilities
5.0
Location
5.0
Overall
6.0
Cleanliness
8.0
Comfort
7.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
4.0
Cleanliness
8.7
Comfort
9.0
Facilities
8.5
Location
9.0
Overall
9.6
Cleanliness
8.9
Comfort
9.0
Location
8.8
Overall
10.0
Services
8.6
Cleanliness
8.8
Comfort
8.5
Facilities
6.0
Location
8.6
Overall
2.0
Cleanliness
8.6
Comfort
8.5
Facilities
8.7
Location
8.3
Overall
8.8
Cleanliness
8.6
Comfort
8.4
Location
8.5
Services
8.3
Staff
8.6

Excellent 10.0
Pros: Everything was great 👍
Good 7.0
Pros: Friendly staff, comfortable rooms.
Cons: The bathroom fixtures were leaky.
Excellent 8.0
Pros: Big size, nice and clean Room - Super King and comfortable Bed - shower and toilet very clean and completely equipped Breakfast Club premium is really good, well presented and nice European - Breakfast in the main restaurant as buffet very complete
Cons: During breakfast in the main restaurant, the tables were not ready with spoons and glasses or whatever you need to eat. So had to go and ask for it... My room was not cleaned the whole stay :( I hope its was just a one off...but I had to ask for new towels and well luckily it was clean from the beginning of the stay.
Excellent 10.0
Pros: Good quality service
Cons: N/A
Poor 1.0
Pros: Leaving was the only thing I enjoyed. I attempted to eat breakfast twice. The selection was poor. The staff was rude. The cost of the food on the menu was overpriced and poor quality.
Cons: The staff could have been a little helpful to the guests including the foreign nationals. The front desk was extremely slow and often times rude. The room key kept getting deactivated. The street noise was unbearable. The charges kept occurring without any activities. Did not enjoy the construction going on the hotel rooms next to my room.
Good 7.0
Cons: The condition of the room. The carpet had a terrible smell and was moved to another room with 2 double beds as opposed to King bed
Okay 5.0
Cons: too much noise during all night
Good 7.0
Pros: Location, Parking ,Bathroom,Bed. Security.
Cons: Air Conditioner,Cofee maker, Reception ( we have to wait more than 30 min.),Not Free Breakfast) The room doesn't smell good.
Poor 1.0
Cons: Hotel needs good Management.Hot/cold water on and off.No handicapy ramp.The jacuzzi is cold and the one by the pool doesn't work at all.Air conditioned at night does not work right.Overal the hotel needs attention.There is a need of employment,at breakfas
Excellent 8.0
Pros: Location
Cons: Nothing
Good 7.0
Pros: The shower was the best part.
Cons: Could be cleaner
Good 6.0
Pros: It was very quiet
Cons: No
Excellent 10.0
Pros: I liked the hotel in everything but especially its very friendly employees. Respectful. Super special attention
Cons: I have nothing to say about not liking you, never spend a vacation as beautiful as in this hotel
Poor 1.0
Pros: The room has a lot of space
Cons: We hace to wait until 8 pm to get our room 🤬
Excellent 10.0
Pros: The room are so good
Excellent 9.0
Pros: The pool it’s great
Cons: the restaurant
Excellent 10.0
Cons: The service was do fast the staff was super helpful and very friendly Eleen Garcia and Annie Bello
Excellent 9.4
Cons: Very good staff Annie Bello and Erleen Garcia very professional
Excellent 10.0
Pros: The staff
Excellent 10.0
Pros: The staff
Excellent 10.0
Pros: The staff
Excellent 10.0
I would rate this lodging as one of my favorites. It may be a exceptionally present day, rich inn. Don't let the region alarm you from remaining here. When I strolled in I was a small frightened because I had never remained in Santo Domingo but once I was checked in I felt exceptionally comfortable. The rooms are great and pay the additional to remain on the club floors, the roof beat relax is amazing and the staff is great. The pool range is very comfortable and quiet. The remote internet could be a small spotty, so you will got to utilize the computers within the club relax for work. Awesome for traveler trip! Exceedingly suggested for everybody!
Excellent 9.0
Pros: The Guest Services were outstanding, they were very helpful and attentive to all or our needs.
Cons: The Service staff (food service and poolside bar) were not nearly as attentive as the Guest services, as it took a significant amount of time to order at the pool.
Okay 4.2
Pros: Amazing the staff that Clean the rooms
Cons: Restaurante staff very bad
Excellent 10.0
Pros: Todo
Excellent 10.0
Pros: It's a nice place.
Cons: Our room was haunted! My fiancé and I were haunted everyday!!! NOT KIDDING! !!! PLACE IS HAUNTED! !!
Okay 5.1
Pros: I loved the pool
Cons: I didnt like the poor customer service at front desk, rude & unprofessional.
Good 6.0
Pros: Clean and comfortable
Cons: They charge per guest. I was traveling with my two kids and they charged me extra for each.
Mediocre 3.7
Pros: I have a hard time finding solutions
Cons: Nobody couldn't help me
Okay 5.7
Cons: upon checking out I was approached by staff about missing towels, they actually dragged me back up to the room to count the towels; when I checked in there was one bath towel in the room, I requested more towels and they gave my 2 additional bath towels and 1 hand towel, which I left in the room; I even opened my bag to let them look and after finding no towels the be grudgingly let me go
Okay 5.0
Pros: Location
Cons: The food
Okay 5.7
Pros: Nice rooms good beds nice bar and restaurant
Cons: Noisy street noise along highway
Good 7.0
Pros: Hotel location is great, walking distance to everything. The pool is clean. Rooms are clean and well taken care of.
Cons: Barcelo Hotel now offers gym membership and access to the pool to locals. Those who buy membership to the gym also are allowed to use the pool area thereafter. I am pretty sure that many local residence obtain gym memberhip just to be able to use a pool.. Well, this is a huge incinvenience for visitors and guests of the Barcelo Hotel. The day we arrived, te pool was full of local teenagers who were cursing, making a lot of unnecessary noise, inappropriately making out in the pool and behaving in a very obnoxious matter. There was no security nor anyone from hotel management around to observe and to correct the situation. To Barcelo Management: if you want and need to have a repetitive business, you must either ban te local visitors from using a pool or have someone to observe the disipline in your pool area. a
Good 7.6
Pros: The bed was really comfy. The pool was nice.
Cons: The room key has to be inserted in order for the air and lights to work, which is inconvenient. While showering, the water seeps through and floods the bathroom. There is no free wifi. The breakfast was not worth it's expensive price. The fan makes a sudden and loud noise. The cleaning service knocks on your door 3 times a night to check up on things. The gym was really hot and under construction. There were pigeons that would get in the pool. No calls can be made (not even local calls) unless a credit is paid prior. The toilet wouldn't flush and maintenence had to be called everyday to fix it. Things would be moved or gone missing after the room was cleaned.
Barceló Santo Domingo - Santo Domingo
Rated no. 8
8.3
Excellent 8.3
Based on 1,636 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
8.8
Overall
7.6
Overall 8.1 Excellent
Based on 1,019 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.0
Location
8.8
Overall
7.6
Cleanliness
8.5
Comfort
8.2
Location
8.7
Services
8.0
Staff
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
7.3
Facilities
7.3
Location
8.6
Overall
7.3
Cleanliness
8.6
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.8
Cleanliness
8.6
Comfort
8.4
Location
8.8
Services
8.5
Staff
9.0
Cleanliness
8.6
Comfort
8.4
Facilities
9.0
Location
8.8
Overall
8.0
Cleanliness
8.4
Comfort
8.2
Location
8.7
Services
8.1
Staff
8.7

Excellent 10.0
Pros: The peace and excellent service.
Good 7.0
Pros: I liked the roof top area with the pool, jacuzzi, lounge, and restaurant. We didn’t have to leave the hotel, because it had everything that we needed.
Cons: When we arrived they gave me a room that looked like a rat hole with an old fridge and outdated furniture. I had to start defending what I paid for. When they found out I was genius, they gave me a suite. The hall and everything looked like a different world where the suite was located. Its a good hotel, but make sure you get what you paid for.
Good 7.0
Cons: I didn't appreciate one of the staff in the breakfast room.
Good 7.0
Pros: The Jacuzzi was 10/10. Super hot water, really nice view, and it has a privacy shade to lower it in case you don't want anyone to see for some great skinny dipping action. However, it was very hot so we left the blinds open. Took some strawberries and champagne, there is also a nice area right in front of the jacuzzi to sit enjoy the view and have a nice chat and rest from the hot water. They provided us with free ice buckets for our champagne and wine.
Cons: The facility seems a bit old, at least the room we got was not upgraded, some of the plugs didn't work, the bathroom had some chipped and stained spots. The drain in the shower didn't flush the water completely so a small puddle would form when showering.
Excellent 8.5
Pros: In the city everything is close by within walking distance
Cons: Just remember that they offer services none are included in the price of the room. Which no one mentions while checking in. I go to the restaurant expecting breakfast to be free and was told I had to pay. I went back to the front desk to ask about airport shuttle service had to pay for that as well. Bad misrepresentation.
Excellent 10.0
Pros: Good location at the city
Cons: People not staying at the hotel ,has excess to the pool ,top of the building .
Excellent 10.0
Pros: All about the hotel, expecially the costumer service.
Mediocre 2.5
Pros: Location
Cons: room are small,bed is uncomfortable, they have a discotec on first floor and you are able to listen the music even if you are in the 4 floor until 3-4 am so you are unable to rest, staff with some exceptions are not friendly at all,bathroom is not good that's why they don't have pictures of there bathroom online, elevator if there is 2 people in there you are crowed, parking is uncomfortable I wouldn't recmmended
W&P Santo Domingo - Santo Domingo
Rated no. 9
8.1
Excellent 8.1
Based on 1,019 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
6.5
Location
8.7
Overall
6.4
Overall 7.8 Good
Based on 1,519 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
6.5
Location
8.7
Overall
6.4
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
7.8
Comfort
7.9
Location
8.6
Services
7.5
Staff
7.9
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
8.0
Facilities
7.6
Location
7.3
Overall
8.0
Cleanliness
8.0
Comfort
8.1
Location
8.9
Services
7.8
Staff
8.0
Cleanliness
7.9
Comfort
7.8
Facilities
7.0
Location
8.5
Overall
6.0
Cleanliness
7.9
Comfort
7.9
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
7.7
Comfort
7.6
Location
8.4
Services
7.4
Staff
7.7

Good 6.0
Pros: Room, Bed, staff
Cons: Breakfast was good but unfortunately everything was cold, toaster didn't work and not even a microwave to warm up food. Also, seems like someone was smoking heavily in their room to the point that you could smell in the hallways and inside my room. Pool was being remodeled but it wasn't noted on the booking
Good 6.0
Pros: Room was really comfortable and has a kitchenette (no cooking appliances though). Buffet breakfast has very few options, but is very well cooked. Location-wise it is very well positioned in the center of the main city with easy access (by cab) to malls, stores, supermarkets and other commerce. Front desk clerks are super attentive and efficient and will go above and beyond to solve your requests on services the hotel may lack; especially Eduard and Miguel.
Cons: Gym seems pretty unkept and could use a few extra equipment. Pool is not enabled for use and seems it hasn't been for a while or in any plans of being reopened any time soon. Pretty unfortunate hotel doesn't have restaurant for room service either.
Excellent 10.0
Pros: The very accommodating staff .. excellent breakfast and location close to the malls and area I wanted.
Excellent 9.0
Pros: Did not eat breakfast i left early due to my flight was at 8:00 am
Cons: The pool was not available.
Excellent 10.0
Pros: The staff was very customer oriented.. exceeded my expectations..security staff looked out for me and letting me know what times to go out.Will definitely come back plus location is close to good malls and areas of town. Although at night be very careful
Cons: A few hiccups nothing major soon as I bought it there attention promptly taken care of.. breakfast hours can be misleading starts at 7-10 am regardless of sign and day ..
Excellent 10.0
Pros: The Hospitality of the staff
Cons: None
Excellent 10.0
Pros: The hotel meet every request and expectations that included finding a pharmacy that delivered AID needed medication in the middle of the night. The hotel staff was outstanding.
Cons: Nothing
Excellent 8.0
Pros: Free breakfast
Cons: There was no fridge in my room, but everyone else had one.The A/c was not working well for my room when I got there and for my friends room the entire trip.
Good 7.0
Pros: the location was good , the staff was friendly they spoke good english for the dominican , the rooms were clean , the room had a little mini kitchen which was cool, shower was awesome !! breakfast was good as well
Cons: i didn't have any complaints
Okay 4.8
Pros: Inside
Cons: The way you guy served your breakfast
Good 6.0
Pros: Nice staff
Cons: I stayed in two different rooms after extending my stay 1 night. Both of the rooms refrigerators had food left in them from previous guest. One item looked like it had been there for a few days. Only the hotel restaurant was near by.
Excellent 8.0
Pros: Location, Price
Cons: Room difficulties , GB
Excellent 10.0
Pros: I was very impressed with modern look and technology(key entry and lights) breakfast was good.parking attendants very curtious.
Cons: The only thing was that you can here the noise and conversations in hallways.
Mediocre 3.1
Pros: Location and breakfast
Good 6.2
Pros: Good location; good breakfast; excellent AC in rooms. The beds were very comfortable. This property is priced well.
Cons: Cockroaches in room 1st night; poorly trained staff - terrible customer service skills. Internet service was intermittent.
Mediocre 2.0
Cons: Even do I've prepaid my room when I arrived short after mid night they confirm they had my reservation but they gave my room to some one else and hotel was completely full
Good 7.3
Pros: Great location for business. Very modern facility. NFC activated elevator and the room gains power with your room key. Staff is very welcoming and eager to help. Internet works, specially in the dinner up stairs. Beds sheets are clean. Through the room, there are well placed complimentary water bottles, including one in the bathroom and several more in the small refrigerator. Room has a kitchenette, coffee machine and towel robes. Spacious & modern bathroom with beautiful fixtures and hot water. Overall, rooms look very modern, staff is very friendly, location is pristine, Continental Breakfast is very good and the view from the dinner is wonderful. If you're looking to spend a night or two near the city, this can go on your list for up to $80/night.
Cons: Unclear and confusing entrance to the hotel from the main street. Night staff is not trained as well as the daylight staff. Staff would not inform of the room key operations (NFC). Internet is slow in the rooms and cuts off very often. Beds are lower than expected and the room isn't as clean as it might look. The chair of the desk is kind of uncomfortable to work on it as it is not a desk chair but one of those plastics with metal you would use at a party. I found several instances of long hair, apparently from previous guests on the carpet. The bathroom had stains on the floor and there were residues of someone who probably threw up near the lower left side of the bathroom door. Also, the beautiful sink fixtures were in need of a dry cloth swipe and the shower head had mold and water residues accumulated on it. Although bathrooms are modern and spacious, the shower glass that protects the water from flooding the floor, is too short, so water do goes out into the bathroom floor. In all, this hotel has the infrastructure to be a very good little gem but small management details need to be addressed first. Just then, it'll be worth more than $80 per night.
Good 6.6
Pros: For "Santo Domingo" this hotel is fairly priced for it's star rating. It's an older building, but recently renovated and redesigned inside. The lobby and rooms are modern with new baths (CAUTION: slippery shower tiles!). The rooms and public areas are clean. Even though the hotel is facing a main avenue (27. Febrero), the rooms are surprisingly quiet.
Cons: I know Santo Domingo well, the location is "OK" if you just stay overnight or are OK with taking a taxi to most everything. There are NO good dining opportunities besides the hotel restaurant. The two malls at "walking distance" are some of the older malls and only have food courts and the better of the two may be too far a night. The hotel restaurant is food wise OK. Sadly the staff is too busy checking their messages on their cell phones and discussing them with each other. I had to get up from my table twice. Getting some coffee and desert after dinner, took 15 mins to get a waiter. Another 30 mins after TWO warnings (the last one ALOUD across the room offering to either bring the coffee and pastery in one more minute or the Chef... 2 mins later we finally got the coffee and pastery). Breakfast buffet is "OK" but again the "service" is lacking training and supervision. Storing bags for a few hours after check out is interesting again. The desk manager has a room for it, but no clear process, has to find some paper and scribble on it. Checkout is another point of discussion. People checking out before us criticized and questioned the transparency and clarity with which the credit card "security hold" was being handled. This is typical in Dominican Hotels! My advice is NOT to use any extra services or pay them cash against a receipt. So that the deposit/hold/freeze can simply asked to be canceled. While there were 3 people at the front desk, only one was handling customer flow. The manager seemed busy with himself and an other "customer assistant" was very busy ignoring customers. All in all, it seems there needs to be training, training, training and supervision. While the rooms are fairly freshly renovated, some of the materials used are not commercial grade, and some are just not appropriate or safe, which is typical for Latin America. The shower floor tiles are not meant for wet areas and are extremely slippery (a rubber mat is included, USE IT!). The room furniture is already showing signs of suffering from the humidity (electrical power in the DR is very expensive, so they turn the AC off when nobody is using the room.... composit board can't handle the humidity, and I am afraid it won't age well under commercial use and abuse). At our room's bath room entry there is an un-framed person-sized mirror FLOATING on pins. Anybody falling, or leaning on the mirror will break it and may be badly hurt. Keep in mind, weather you are American or what ever you are, the DR has no liability laws like the US. So use caution... not just at this hotel!
Weston Suites & Hotel - Santo Domingo
Rated no. 10
7.8
Good 7.8
Based on 1,519 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.6
Location
8.8
Services
7.2
Staff
8.8
Overall 7.9 Good
Based on 39 reviews
Cleanliness
8.1
Comfort
7.6
Location
8.8
Services
7.2
Staff
8.8
Cleanliness
7.9
Comfort
7.1
Location
8.9
Services
7.5
Staff
9.3
Cleanliness
7.8
Comfort
7.3
Location
8.4
Services
6.7
Staff
8.6
Cleanliness
10.0
Comfort
9.2
Location
9.2
Services
7.5
Staff
8.1
Cleanliness
8.2
Comfort
7.9
Location
9.2
Services
7.7
Staff
9.2
Cleanliness
8.1
Comfort
7.7
Location
9.1
Services
7.7
Staff
9.3

Excellent 9.0
Pros: Good location. Freindly people.
Good 7.9
Pros: The location and the parking facilities, comfy beds and very quite
Cons: Breakfast could be improved
Excellent 10.0
Pros: Staff friendly, Good céntrico location, clean and comfortable room.
Cons: Security people at the entrance seems to be a little confused and not really attentive.
Okay 5.0
Pros: The security
Cons: The noise, the bed, the closet has a bad finish and smell, the kitchen was complicated and the cabinets has an old smell too, the dishes were not very clean and the fridge was dirty as well.
Excellent 10.0
Pros: Very friendly and welcoming staff. I have stated here before and always get the same treatment. Rooms are comfy and huge.
Cons: They need to upgrade tv in certain rooms.
Excellent 9.6
Pros: Really enjoyed the beautiful apartment-it was very spacious, clean and modern. The hotel was absolutely beautiful also from the outside, the pool was big and clean. The staff was very nice and friendly.
Excellent 9.2
Pros: The room was very tastefully decorated. The bed was comfortable. I really appreciated the hot water in the shower and very modern shower head. The American style breakfast was excellent. This is a nice, cozy, quiet and tastefully-decorated hotel. Check out was quick and easy. The desk clerk got me a taxi to the bus station for almost half of what I paid the taxi when I arrived at the hotel from the bus station.
Cons: The pillows were a bit too firm for me. I felt more comfortable sleeping without them.
Excellent 9.2
Pros: Staff was so friendly and helpful, made me feel so welcomed.
Jardines Del Teatro - Santo Domingo
Rated no. 11
7.9
Good 7.9
Based on 39 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.2
Location
8.0
Services
7.3
Staff
8.1
Overall 7.3 Good
Based on 192 reviews
Cleanliness
7.6
Comfort
7.2
Location
8.0
Services
7.3
Staff
8.1
Cleanliness
7.1
Comfort
6.8
Location
7.6
Services
6.9
Staff
8.2
Cleanliness
7.5
Comfort
6.9
Location
8.2
Services
7.1
Staff
7.6
Cleanliness
7.9
Comfort
7.5
Location
7.9
Services
7.4
Staff
8.3
Cleanliness
7.9
Comfort
7.5
Location
8.1
Services
7.6
Staff
8.4
Cleanliness
7.3
Comfort
7.0
Location
7.9
Services
7.1
Staff
8.0

Poor 1.0
Cons: the price was different to the Offer in booking
Excellent 9.0
Pros: Staff was excellent Place was clean Good places in the area for everything you might need
Okay 4.0
Pros: Convenient location for my needs.
Cons: No TV service, hot water nor as hot, sheets only no blanket, did not looked clean
Excellent 10.0
Pros: Everything was excellent
Excellent 10.0
Pros: Very clean the gentleman at the front desk was very respectful and helpful the hotel has hot water which is a big plus I will definitely come back to stay a little longer next time
Okay 4.0
Pros: The receptionist was a nice person who made our registration process fast.
Cons: The room was totally different from what I saw on the website. The room I choose was regular beds, the bathroom was totally different, plus the illumination in the room was poor. Those details made my stay worst.
Okay 5.0
Pros: Access to Santo Domingo Central
Cons: Parking, rooms smell heavy and air conditioning needs to be clean.
Hotel Real Bella Vista - Santo Domingo
Rated no. 12
7.3
Good 7.3
Based on 192 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Overall 8.0 Excellent
Based on 1 reviews
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0

Excellent 8.0
Pros: The location in the city
Cons: Door dosn't look to be sure
Condos in Naco - Santo Domingo
Rated no. 13
8.0
Excellent 8.0
Based on 1 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.1
Facilities
10.0
Location
7.7
Overall
10.0
Overall 7.0 Good
Based on 44 reviews
Cleanliness
7.7
Comfort
7.1
Facilities
10.0
Location
7.7
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.7
Comfort
6.9
Location
7.7
Services
7.3
Staff
8.1
Cleanliness
6.9
Comfort
6.3
Location
7.3
Services
5.8
Staff
6.9
Cleanliness
8.8
Comfort
7.5
Location
8.8
Services
8.1
Staff
8.1
Cleanliness
7.8
Comfort
7.8
Location
7.5
Services
7.3
Staff
9.3
Cleanliness
7.6
Comfort
6.8
Location
7.8
Services
6.6
Staff
8.5

Poor 1.0
Pros: The room smell bad
Good 6.0
Pros: Location
Good 7.0
Pros: The comfort of the room
Cons: The breakfast is quite poor, The price for hotel is very high , There are only some tv channels, no international TV channels, no refrigerator in the room, no lift
Excellent 10.0
Pros: Very clean and they make a nice breakfast. The hot water works very good! It's the closest place to the US Embassy that we know of.
Cons: N/a
Mediocre 3.0
Pros: Location; Joaquin Balaguer Airport is close by. We have stayed here several times before/ and after late flights. The rooms are big. Wi-fi is good.
Cons: In the first room we were given the airconditioning didn’t cool,and the sink leaked. They changed us to another room which didn’t have warm water, and the airconditioning stopped cooling after a few hours. The old window airconditioniners were very dirty and need to be replaced. The urinal provided alongside the toilet didn’t flush and had smell of urine. Nobody helps you with the luggage when climbing the stairs. There is no elevator. Lady at the front desk forgot to arrange a taxi(upon request) at 5:45am.
Excellent 10.0
Pros: is ok ,clean and verry nice service.
Cons: no elevator
Micro Hotel Condo Suites - Santo Domingo
Rated no. 14
7.0
Good 7.0
Based on 44 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.1
Facilities
3.4
Food
3.0
Location
8.2
Overall 6.8 Good
Based on 1,356 reviews
Cleanliness
7.4
Comfort
7.1
Facilities
3.4
Food
3.0
Location
8.2
Cleanliness
6.9
Comfort
6.8
Location
8.0
Services
6.5
Staff
7.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
3.5
Comfort
4.5
Facilities
3.5
Location
5.0
Overall
4.0
Cleanliness
7.5
Comfort
7.1
Location
8.2
Services
6.8
Staff
7.5
Cleanliness
7.7
Comfort
7.5
Location
8.5
Services
7.2
Staff
7.8
Cleanliness
7.4
Comfort
7.1
Facilities
3.5
Food
3.0
Location
8.1
Cleanliness
7.4
Comfort
7.0
Location
8.3
Services
6.8
Staff
7.6

Good 7.0
Pros: price
Cons: room smells so bad, sewage smell coming trough air conditioning ducts
Excellent 8.0
Pros: Good breakfast
Cons: Restaurant, waited 3 hours for a sandwich
Okay 4.0
Pros: Nothing
Cons: The breakfast can be better
Good 6.0
Pros: the room was spacious
Cons: too much noise, the electricity came on and off twice in the middle of the night and and most importantly, when I was checking out they wanted to charge me for eating something from the mini bar when I didn’t eat anything or drink anything, because the stay was for just one night.
Mediocre 2.0
Hotel just sucks Internet, staff, room with drain problems No towels
Okay 5.0
Pros:  
Cons:  
Good 6.0
Pros: Safety
Cons: No hot water
Good 6.4
May be due to covid the rooms are run down but the rooms don't look sanitized the bed sheets off white I believe they suppose to be white. The mattress is hard. Am booked for two nights am in the process of trying to get my money for the second night and find another hotel. The chairs need deep cleaning. I sat and slept on half of the bed and used my own blanket. The shower wasn't working well. The breakfast was good. There were two gentlemen last night did thier best to find me a good room they were really nice didn't get thier names. I will not reccomend.
Good 6.0
Pros: Price
Cons: It is dated. Needs a lot of TLC. The noise of the Club is until 6:00am in the weekend and you can not rest. This hotel is like going back to the 80s. The decoration and ilumination is very dark. Needs a lot of work.
Excellent 8.5
The hotel has a very good location in Santo Domingo. It has a little meeting room and business center. The staff were amazing and helpful. The room is clean and the beds are comfortable. The breakfast was really good. There are occasional disruptive traffic noise on the street along the hotel. I hope they improved their amenities.
Okay 4.8
Pros: The price
Cons: Room was not clean. Pillow smelled like someone's perfume. Had to pay 200 pesos for tv remote that never worked. Noisy hallways. Chicken for dinner was dry like cardboard. Switched to Weston hotel next day. What a difference for a few more dollars.
Mediocre 2.0
Pros: Nothing
Cons: No pool. No breakfast. No room service. And last but not least no wifi for 3 days
Good 6.2
Cons: No hot water
Mediocre 2.0
Pros: Don't stay at this hotel. Worst experience. It's not clean at all. Poor breakfast. Dirty blankets no towels. Etc.... just don't stay.
Cons: Everything. No even the breakfast was good. Have you ever been in a hotel that the serve you plastic utensils? The towels and blankets have disgusting stains. Don't stay
Mediocre 3.4
Pros: The breakfast was ok not great.
Cons: Worst hotel ever.first the front desk girl told me she don't see my reservation....room has no decor,we have to ask for soap and it took them 2 hours to bring it after we called 2 times and went downstairs to ask again.i paid for a room with view i got a prison cell you don't know when it day or night. No fridge ,no iron ,no microwave ,the water gets cold all the times. The disco lousy. I will never set foot in this hotel and I will not recommende it to anyone.
Okay 4.0
Pros: The club was very Good
Cons: I didnt like the room no fridge and no toilet paper i was in the 5 floor and the noise from the club didnt let me sleep and all the securiti asking for money all the time worst place to go
Mediocre 2.3
Pros: location,
Cons: bad clean, bad smell
Ramada Santo Domingo Princess Hotel - Santo Domingo
Rated no. 15
6.8
Good 6.8
Based on 1,356 reviews
Details
Reviews

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