Overview

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Hotel Universo

Dorfbahnstr. 52, 6534 Serfaus, Tirol, Austria
+43 5476 6977

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+43 5476 6977

Overall guest ratings

8.8/10 Excellent
based on 110 reviews

Review highlights

  • 10.0
  • 9.0
  • 8.9
  • 6.7

Good to know

  • Friendly service

Nearby

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    About

    Situated in Serfaus, Hotel Universo features a wellness area with a sauna, a steam bath and a sun bed, as well as rooms with a flat-screen cable TV and a balcony. In the evenings, an entertainment programme is provided. The cable cars Komperdellbahn and Alpkopfbahn are within 2,133 feet. Free WiFi is at guests’ disposal throughout the hotel. The Alpine-style rooms are fitted with a bathroom featuring a bathtub and a hairdryer. A breakfast buffet is offered in the mornings. A games room is available for the children’s entertainment and guests can play billiards, table tennis and tabletop football on spot. In good weather conditions, a sunbathing terrace is provided as well. Ski passes can be bought at Hotel Universo and a ski storage room with a ski boot dryer is available at the premises. In summer, the Super Sommer Card of the Serfaus-Fiss-Ladis region is included in the rate. This card offers many benefits such as free use of the cable cars and local buses.

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    Amenities

    • Babysitting or child care
    • Internet
    • Gift shop
    • Game room
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Bar/Lounge
    • Parking
    • Safe
    • Sauna
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 96 reviews
    • 10.0 "Very comfortable."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.9 "Location is great."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 6.3 "Average cleanliness."
    • 6.0 "Average value."
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    Overall rating

    9.0 Excellent
    based on 53 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.1 "Terrific location."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.7 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 42 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.8 "Location is great."
    • 8.3 "Great service."
    • 6.6 "Rooms are ok."
    Good to know
    "Friendly service"
    data provided by TrustYou

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