Overview

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The Resort at Governor's Crossing
Top Family Hotel

225 Collier Drive, Sevierville, TN 37862, United States
+1 865 429 0500

$139+

Overall guest ratings

8.7/10 Excellent
based on 1,174 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.8
  • 5.4

Good to know

  • Spacious rooms
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    The Resort at Governor's Crossing features a free water park and puts you within a 15-minute drive of Dollywood. Guests can splash around at the water park or outdoor pool, and the spa tub makes for a relaxing end to the day. An indoor pool and a lazy river are other highlights, and rooms offer conveniences like refrigerators and microwaves.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry facilities
    • Spa
    • Internet
    • Game room
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Child pool
    • Kitchen/Kitchenette
    • Sauna
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 1,174 reviews
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Pool is good."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      7.7 "77% thought the service was very professional."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      6.0 "60% said the view was so-so."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 2.8 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 176 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.5 "Pool is good."
    • 6.3 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 6.0 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      6.1 "Only 61% said rooms were clean enough."

    Overall rating

    8.8 Excellent
    based on 997 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.6 "Pool is good."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.9 "99% said the recreation staff was great."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "59% said the view was so-so."
      5.1 "Only 51% found the balcony ok."
    • 5.5 "Food is average."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    lazy river
    indoor pool
    indoor and outdoor
    clean and staff
    great for the kids
    comfortable clean room
    nice pools
    kids ages
    indoor water
    indoor water park
    great time
    tub was a nice touch
    enjoyed the water park
    nice place to stay
    tanger outlet
    cold outside

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