
Find cheap flights on SriLankan Airlines
SriLankan Airlines information
IATA code | UL |
---|---|
Routes | 86 |
Top route | Colombo Bandaranaike Intl to Malé |
Airports served | 42 |
Top airport | Colombo Bandaranaike Intl |
SriLankan Airlines traveller reviews
Pros
Cons
Recent reviews
Traveller rating
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8.0
Pros: The crew
Cons: The food
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8.0
Pros: The crew and the selection of movies
Cons: The food
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9.6
Pros: Quality of food, great wine.
Cons: Check-in Colombo was chaotic, no supervisor on duty to help organize the passengers
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10.0
Pros: Best Airline and services
Cons: Best Airline and services
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2.8
Pros: NOTHING
Cons: UNCOMFORTABLE SEAT IS BUSINESS CLASS, VERY OLD AIRCRAFT. LAZY CREW, ASKE FOR A BLANKET AND TOOK 2 HRS TO GET ONE ONA 4 HR FLIGHT
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6.0
Okay but not great.
Pros: Staff were very friendly apart from the check in guy (Saudi) I assume. Food was okish, Seating was average.
Cons: Plane had an awful smell upon entry. This was on both legs of the journey.
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9.0
Pros: I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice.
Cons: This leg was pretty much ok. Took an hour + to receive my baggage.
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6.6
Pros: Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great.
Cons: Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3.
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6.0
Pros: Crew was amazing
Cons: Seat was very uncomfortable
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10.0
Cons: No
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8.0
Pros: food
Cons: spray
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5.6
Pros: It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines.
Cons: Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck.
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2.0
Pros: Nothing
Cons: Need better training.
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6.0
Pros: The food was really good. Had the chicken sausage with pasta and mushroom.
Cons: After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.
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7.0
Pros: In row 27 window seat. Had a great view of the Maldives.
Cons: The entertainment.
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6.6
Cons: Free internet
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6.3
Pros: Crews were nice
Cons: Better movies and free internet in flight
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8.6
Cons: The OnAir WiFi should hv been free like Emirates for Loyalty members Better movies & other in flight entertainment
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6.0
Pros: Boarding on time
Cons: Better onboard service
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10.0
Pros: Everything was great!
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8.3
Pros: Crew was excellent as always with the Sri Lankan hospitality.
Cons: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.
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5.0
Cons: Everything
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6.3
Pros: Crew was great. Lots of leg room
Cons: Many screens weren't working properly
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6.3
Pros: Lots of leg room
Cons: Food. Screens weren't working properly
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2.0
Pros: They loose my luggage
Cons: They loose my luggage
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2.0
Pros: They lose my luggage
Cons: They loose my luggage
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4.0
Pros: Decent crew and food. Fairly punctual.
Cons: Check in was so slow. Slowest check in I’ve known.
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6.0
Pros: Boarding and landing
Cons: Food should be made With less spice more blend.
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3.0
Pros: Boarding
Cons: Foods were not good. Tray and seat was dirty. Sri Lanka should put in International passengers to good hotel and not shady slum hotel.
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7.6
Pros: Excellent flight apart from the delay!
Cons: Leave on time!
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8.0
Pros: Flight attendant were amazing. My wife was not well and we ask for blanket. Cabin crew provided us with one.
Cons: In flight food selection should have some variety for three hours flight. Should significantly improve Sri Lanka Lounge as the place was not the neat and clean, as it was run by one staff alone. Food in the lounge were sitting for hours and not freshly made.
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4.3
Pros: Planes and entertainment was amazing. Flight crew very good and friendly.
Cons: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful
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6.6
Pros: The seats and Inflight entertainment was excellent.
Cons: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.
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10.0
Cons: Good
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4.6
Cons: Plane was too cold. Asked staff to adjust but still to cold.
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6.6
Pros: Had more room than on BA flight to London
Cons: Poor selection of entertainment. Some features, such as the flight tracker, didn’t work
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4.6
Pros: Short flight
Cons: Coffee wasnt an option! The staff looked tired and bored.
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8.0
Cons: The airplane is old!
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9.3
Pros: Very friendly and attentive crew. Good entertainment options.
Cons: Business class seat is OK, not great - fine for 3.5 hour flight
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6.6
Pros: Not bad comparatively morning flt kolkata to cmb.crew is good.clean
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9.0
Pros: In economy class good enough leg space when compared to other airlines.
Cons: Head phones connections does not work most of the time.
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9.0
Pros: The staff was very helpings .
Cons: The way they are Waigh the luggage was like weighing gold.
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10.0
Disappointed at first
Pros: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.
Cons: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.
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8.0
Good flight.
Pros: Inflight Entertainment and seats.
Cons: None
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8.0
Pros: Good seats with leg room.
Cons: None
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10.0
Pros: Flight Crew was excellent
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10.0
Just perfect
Pros: Super on time
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8.6
Sri Lankan hospitality
Pros: It was all positives from the time we check in until we arrived in Kindon.
Cons: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.
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10.0
Good flight.
Pros: Plenty of leg room.
Cons: NA
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10.0
Good connections.
Pros: Fast and efficient.
Cons: NA
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5.3
Pros: Enjoyed the tasty food.
Cons: gaps between seats were unbearable and have to think twice whether to travel again UL 208.
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8.6
Pros: Crew was that much friendly.
Cons: Not mine type food (just a suggestion please to have sri lankan varities)
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10.0
One of the best
Pros: Check in process was smooth, crew amazing, food excellent and in flight entertainment exciting.
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10.0
Fantastic
Pros: Behavior of crew and food. The service was excellent. The flight was clean.
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8.0
Very good smothly went
Pros: All crews they are helpfull
Cons: Food same going and coming times
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10.0
Pros: Good
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10.0
Pros: Good
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9.0
Amazing hospitality
Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!
Cons: None
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9.3
Great flight and service
Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.
Cons: Need more movie options. Presently 95% movies are one or more year old.
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6.6
Great crew - small seats!
Pros: Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.
Cons: Seat was crazy small! Couldn't even cross my legs.
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Flight status
SriLankan Airlines route map
Top airports served by SriLankan Airlines
- Colombo Bandaranaike Intl Airport (CMB)
- Chennai Airport (MAA)
- Malé Airport (MLE)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Singapore Changi Airport (SIN)
- Bangkok Suvarnabhumi Airport (BKK)
- Tiruchirappalli Civil Airport (TRZ)
- Kuala Lumpur Intl Airport (KUL)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- Bengaluru Intl Airport (BLR)
- Doha Hamad Intl Airport (DOH)
- Dubai Intl Airport (DXB)
- Coimbatore Peelamedu Airport (CJB)
- Hyderabad Rajiv Gandhi Intl Airport (HYD)
- Riyadh King Khaled Intl Airport (RUH)
SriLankan Airlines contact information
- UL IATA code
- +61384004353 Call
- srilankan.com Visit