Hilton Sydney

Fantastic stay over Christmas 2017

We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options. Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my requests (shoe shine, laundry and pillow selection as well as helping to arrange a spare iphone charger) and can be accessed by phone or the Hilton iphone app. Special thanks to the Glass staff member who found my toddler's toys left behind during breakfast. We were able to recover from hotel security.

Not a huge negative, but we were not provided with information regarding the available benefits at Hilton Sydney as a Diamond Hilton Honors member - something I had to confirm by dialling their MAGIC hotline. Breakfast at the Lounge is satisfactory and rates below the likes of Hilton Tokyo in terms of selection and quality - where Tokyo had an omelet station and also self service alcohol even in the morning. Barista made coffee should be complimentary during breakfast at Glass - at least for valued Diamond Hilton Honors members.

Long weekend stay

Excellent location Clean and comfortable rooms

Room service was ok, but not great tasting Movies list was limited

Very happy

Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food.

Nothing really

Outstanding Service

Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!