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Hilton Sydney

8.6
Excellent

Based on 6,875 reviews
 
488 George Street, Sydney, NSW 2000, Australia
  +61 292 662 000
Hilton Sydney - Sydney, NSW, Australia
Check-in
Check-out
Compare vs KAYAK |
HiltonAPAC $223
KAYAK $233
KAYAK $246
HiltonAPAC
per night
KAYAK
per night
KAYAK
per night

Good to know

Distance to city centre 0.6 km
Location rating 9.5
Nearest airport Sydney Kingsford Smith
Distance to airport 8.0 km

Rooms

Check-in
Check-out

Executive rooms

$492+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$492 per night
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King bed
$513 per night
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Unknown
$513 per night
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Unknown
$513 per night

King rooms

$223+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$1228 per night
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Unknown
$223 per night
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King bed
$233 per night
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Unknown
$246 per night
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King bed
$249 per night
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Unknown
$250 per night
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Unknown
$252 per night
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King bed
$253 per night
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Unknown
$257 per night
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Unknown
$265 per night
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Unknown
$293 per night
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King bed
$301 per night
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Unknown
$407 per night
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Unknown
$483 per night
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King bed
$509 per night

Double rooms

$270+

Photo
Bed type
Provider
Nightly base price
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Unknown
$270 per night

Leisure rooms

$398+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$398 per night

Deluxe rooms

$305+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$305 per night
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Unknown
$310 per night
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Unknown
$311 per night
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Unknown
$314 per night
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Unknown
$339 per night
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Unknown
$351 per night
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King bed
$368 per night
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Unknown
$380 per night
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King bed
$390 per night
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King bed
$393 per night
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Unknown
$393 per night
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Unknown
$523 per night
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Unknown
$578 per night
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Unknown
$580 per night
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Unknown
$964 per night

Reviews

Pros

Cons

Traveller rating

607
268
95
15
1

Time of year

Traveller type

Show reviews that mention

+
breakfast buffet in 213 reviews
comfy bed in 291 reviews
complimentary water in 29 reviews
customer service in 102 reviews
darling harbour in 8 reviews
executive lounge in 16 reviews
free wifi in 74 reviews
great location in 389 reviews
gym and pool in 21 reviews
mini bar in 57 reviews
pitt street in 31 reviews
room service in 18 reviews
small room in 425 reviews
staff were friendly in 391 reviews
stay at the hilton in 74 reviews
  • Excellent
    Jan. 2019
    9.7

    Breakfast, executive lounge where both amazing! Bed was so comfortable!

    Security team is very proactive, I am guessing it’s just the laws in Australia

  • Excellent
    Dec. 2018
    10.0

    Another fantastic Christmas staycation at Hilton with my young family

    We stayed in a beautiful Relaxation room on the top floor - L43 (which we selected through the online check-in function through the Hilton app - highly recommended!). All staff we encountered were top notch. While our room was not yet ready at 4 (past the 3pm check in time), we were welcomed to enjoy some nibbles and drink at the Executive Lounge on L36. Soon after, the lounge staff provided us with our room keys where we explored the various features of our room. Most notable of which was the spa tub with complementary bath crystals. Hilton Sydney have recently (within past 6 months at least) replaced their Peter Thomas Roth toiletries with Crabtree & Evelyn - Verbena & Lavender). I first came across the range back at Hilton Tokyo in 2017 and took a liking to it. Staff ensured our room was equipped with 2 cots for our young kids. This was promptly set up prior to our arrival at the room. As a Hilton Diamond member, we received premium wifi throughout the hotel - where speeds were impressive for the most part. We were also offered a choice of complementary buffet breakfast at either Glass restaurant on L2 or the Executive Lounge on L36. The Glass breakfast was, by far, more comprehensive - although can get quite busy during peak times. Food was top notch, although it would be good if barista coffee is complementary - at least for Diamond members. We didn't try the gym and pool this time - Fitness First have bought the rights to operate the facilities and will be operational a few months into 2019. The Hilton service staff through the Hilton app or Magic function were very professional, prompt and delivered above expectations. Canapes at the Executive Lounge (6-8pm daily) features a tended bar. Nibbles for the most part differed on the two nights we were staying at the hotel. The Lounge can get quite busy at times so get in early for a seat and table. Would definitely stay again (maybe another staycation next Christmas!) would love to try the Relaxation Suite next time.

    Our Relaxation room on L43 was situated next to the staff storeroom / goods lifts. As such, could hear the lifts during peak periods - not so much during the later evening. From our room, we could also hear the squeaky doors from across the hall. Perhaps timely for maintenance to give the doors some fine tuning. I would also like to see a better spread of snacks throughout the day at the Executive Lounge and perhaps complementary barista coffee at the lounge and Glass restaurant for loyal top tier Hilton members.

  • Excellent
    Aug. 2018
    10.0

    Everything done well

    Great location with excellent facilities

    Room and bathroom a bit on the small side

  • Excellent
    Dec. 2017
    10.0

    Fantastic stay over Christmas 2017

    We decided to have a staycation at Hilton Sydney with our toddler. Check-in was efficient where they reminded me of my suite upgrade. Enjoyed our complimentary breakfast at Glass each morning - a wide selection of hot and cold options. Access to Executive Lounge at any time between 6-9 - it can get quite busy during the evening drinks session. MAGIC team were highly responsive when it came to my requests (shoe shine, laundry and pillow selection as well as helping to arrange a spare iphone charger) and can be accessed by phone or the Hilton iphone app. Special thanks to the Glass staff member who found my toddler's toys left behind during breakfast. We were able to recover from hotel security.

    Not a huge negative, but we were not provided with information regarding the available benefits at Hilton Sydney as a Diamond Hilton Honors member - something I had to confirm by dialling their MAGIC hotline. Breakfast at the Lounge is satisfactory and rates below the likes of Hilton Tokyo in terms of selection and quality - where Tokyo had an omelet station and also self service alcohol even in the morning. Barista made coffee should be complimentary during breakfast at Glass - at least for valued Diamond Hilton Honors members.

  • Excellent
    Dec. 2016
    8.5

    Long weekend stay

    Excellent location Clean and comfortable rooms

    Room service was ok, but not great tasting Movies list was limited

  • Excellent
    May 2016
    9.7

    Very happy

    Staff were helpful and friendly. The pool was well-maintained. It's a really convenient location to shopping and food.

    Nothing really

  • Excellent
    Jan. 2016
    10.0

    Outstanding Service

    Outstanding and polite service; rooms were serviced as we indicated a desire with the appropriate "light" and excellent Executive lounge!

  • Good
    Jul. 2014
    7.3

    Great location, some staffs were very nice and helpful

    During my last day I called for Bell to pick up my belongings but I waited 15mins and no one turn up so I end up carried them down myself.

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Spa

8.6 Excellent

Based on 6,875 reviews

9.5

Location

8.5

Service

4.8

Value

4.6

Comfort

Things to know

  • Clean rooms
  • Friendly service
  • Great shopping

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Disabled access
Babysitting or child care
Business centre
Car hire
Wi-Fi
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Aircon
24-hour front desk
Night club
Safe
Sauna
Designated smoking area
Storage available
EV charging station
Lift
Massage
ATM on-site
Laundry facilities
Hairdryer
Coffee shop
Internet (surcharge)
Pets not allowed
Parking (surcharge)
Steam room
Wedding services
Rooftop
Bicycle hire
Scuba diving
Cable or satellite TV
Airport shuttle

Location

Most popular landmarks

  • Queen Victoria Building 40 m
  • Pitt Street Mall 205 m
  • Sydney Tower 230 m
  • Hyde Park 0.4 km
  • St Mary's Cathedral 0.6 km
  • Darling Harbour 0.7 km

Sydney travel guide

Learn about Sydney on KAYAK

Getting around

Sydney Kingsford Smith 8 km
Newcastle Williamtown 133 km

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