Shangri-La Sydney

5 class rating
8.7
Very good
based on 6976 reviews
6,976 reviews
176 Cumberland Street, Sydney, NSW 2000, Australia
176 Cumberland Street, Sydney, NSW
+61 292 506 000
Thu 17/9
-
Fri 18/9
2 guests, 1 room
Deals from
$124
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, 1 king bed
$124
Executive room, 2 double beds
$260
Standard Room, bed type unknown
$271
72 more Shangri-La Sydney deals
72 more Shangri-La Sydney deals
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Bar
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Attractions
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Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.7
Very good
6976 reviews

Latest deals for Shangri-La Sydney

Thu 17/9
-
Fri 18/9
Deluxe room, 1 king bed
$124
nightly with VAT
Deluxe room, 1 king bed
$200
nightly with VAT
Deluxe room, bed type unknown
$243
nightly with VAT
Deluxe room, bed type unknown
$245
nightly with VAT
Deluxe room, bed type unknown
$251
nightly with VAT
Deluxe room, bed type unknown
$255
nightly with VAT
Deluxe room, bed type unknown
$260
nightly with VAT
Standard Room, bed type unknown
$271
nightly with VAT
Deluxe room, bed type unknown
$275
nightly with VAT
Deluxe room, bed type unknown
$282
nightly with VAT
Deluxe room, bed type unknown
$282
nightly with VAT
Deluxe room, bed type unknown
$283
nightly with VAT
Deluxe room, 1 king bed
$291
nightly with VAT
Deluxe room, bed type unknown
$298
nightly with VAT
Deluxe room, bed type unknown
$307
nightly with VAT
Standard Room, bed type unknown
$323
nightly with VAT
Executive room, bed type unknown
$331
nightly with VAT
Deluxe room, 1 king bed
$335
nightly with VAT
Executive room, 1 king bed
$353
nightly with VAT
Deluxe room, bed type unknown
$366
nightly with VAT
Executive room, bed type unknown
$471
nightly with VAT
Standard Room, bed type unknown
$2,808
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Shangri-La Sydney

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Reviews of Shangri-La Sydney

8.7
Very good
6976 verified ratings
Wonderful
4227
Very good
1024
Good
689
Okay
333
Fair
279
Mediocre
140
Poor
284

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, often highlighting spectacular views and easy access to major attractions. Many appreciated the friendly and helpful service, with staff going out of their way to accommodate special occasions and quickly resolving issues. Comfortable beds and clean rooms were also frequently mentioned as positives. Some guests did experience issues with service delays, cleanliness, and breakfast organization, but overall, the positive aspects of location, service, and comfort stood out.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Bed Comfort7.5 out of 10
Cleanliness7 out of 10
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All reviews

9.1
Wonderful
Richard, Mar 2019
Pros (+) Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.
Cons (-) Better lounge experience
5.1
Fair
Anonymous, Dec 2018
Pros (+) Room
Cons (-) Poor check in service
10
Wonderful
Anonymous, Nov 2018
Pros (+) with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!
Cons (-) Nothing I didn't like
10
Wonderful
Anonymous, Sept 2018
Pros (+) • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel
Cons (-) • Exterior is dated
8.2
Very good
Melissa, Apr 2018
Pros (+) They food and service were good on the Horizon floor.
Cons (-) We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied ou...
Read more
10
Wonderful
Lito, June 2017
Pros (+) The Customer Service provided.
10
Wonderful
Stewart, Mar 2017
Pros (+) Horizon Club views Excellent staff
Cons (-) Having to leave

Location

176 Cumberland Street, Sydney, NSW 2000

What's nearby

  • Circular Quay0.4 km
  • Sydney Opera House1 km
  • Sydney Tower1.1 km
  • Sydney Harbour Bridge1.1 km
  • Australian National Maritime Museum1.2 km
  • St Mary's Cathedral1.3 km
  • Star Casino1.4 km
  • Hyde Park1.4 km
  • George Street1.4 km
  • Darling Harbour1.6 km
  • Kings Cross2.1 km
  • Sydney Harbour3.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Shangri-La Sydney

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
November
$466
$531
Cheapest month to stay with an average 37% drop in price.
Most expensive month to stay with an average 47% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Shangri-La Sydney

Which month has the cheapest rates at Shangri-La Sydney?

The cheapest month to stay at Shangri-La Sydney is July, with an average nightly rate of $345. The most expensive month is February at $537 per night.

What is the cheapest day to book Shangri-La Sydney?

The cheapest day to book Shangri-La Sydney is Monday, with an average nightly rate of $392. The most expensive day is Sunday at $596 per night.

How far in advance should you book Shangri-La Sydney?

To get the best price at Shangri-La Sydney, book around 4 weeks in advance. This could save you approximately 8% compared to booking last minute.

KAYAK's top tips for your stay at Shangri-La Sydney

  • If you’re after a cheap room at Shangri-La Sydney, then you should consider staying during the low season. The cheapest deals can generally be found in January and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Shangri-La Sydney, plan to stay on a Monday or Wednesday. The most expensive day is usually Sunday.
  • The cheapest price a room at Shangri-La Sydney was booked for on KAYAK in the last 2 weeks was $348, while the most expensive was $882.
  • How long should you stay at Shangri-La Sydney? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Shangri-La Sydney

  • Which room should I book at the hotel?

    Shangri-La Sydney has 564 luxurious rooms and suites across 36 levels, with panoramic views of Sydney’s iconic skyline from the upper rooms. Suppose you’re travelling with family or a group of friends, book interconnecting Deluxe rooms with views of the Opera House. For a romantic getaway, the Horizon Club Spa Suites feature a marble bathroom with a hydrotherapy spa bath, plush bathrobes and views of Darling Harbour. Executive Sydney Harbour Suites have commanding views of Sydney Harbour Bridge. Featuring a separate lounge with a sofa bed, guests also enjoy access to the Horizon Club. The Horizon Club is a sophisticated lounge with breathtaking views across four storeys, and benefits include a private boardroom, daily breakfast and private check-in.

  • What kinds of conference facilities are available at Shangri-La Sydney?

    The dedicated events team can help you curate your next meeting or social event in the heart of Sydney. Shangri-La Sydney has flexible indoor and outdoor spaces for meetings and intimate gatherings, as well as two grand ballrooms that can accommodate up to 850 people. You can also find flexible solutions for hosting hybrid events with delegates worldwide, with seamless virtual interactions and crystal-clear audio and video. From presentations to team-building activities, the hotel offers superior catering options, including cocktails and canapes, gourmet dining and a diverse wine selection.

  • What makes Shangri-La Sydney unique?

    Guests at Shangri-La Sydney will be mesmerised by the spectacular views of the Sydney Opera House and Harbour Bridge. The hotel and restaurant have won countless awards and are highly commended for their first-class hospitality. Enjoy signature cocktails at Blu Bar on 36 and savour modern Australian cuisine at the Altitude restaurant, where the chefs celebrate local produce from the land and sea. While you’re staying at Shangri-La Sydney, you can also unwind with blissful spa treatments, swim in the heated indoor pool or relax in the spa and sauna.

  • What kinds of spa treatments are available?

    Pamper yourself with rejuvenating massages, body treatments and facials at Chi, The Spa, at Shangri-La Sydney. Luxurious treatments use a range of natural and indigenous ingredients renowned for their therapeutic qualities, such as the Signature Hot Stone massage, Australian Wattleseed scrub and Anti-Aging Radiance mask. The Journey Down Under package includes a full body scrub and clay wrap, aroma massage and deep cleansing facial using products from the Sodashi skincare line. Celebrate a special occasion by treating your friends to a Pampering Spa-rty and receive an exfoliating scrub, massage and high tea with a glass of bubbly. Experienced spa consultants can assist you in planning a spa program to suit your needs.

  • What are the benefits of being a Shangri-La Circle member?

    Membership to Shangri-La Circle is free. You can enrol online or in person at Shangri-La Sydney and accumulate points to redeem awards, such as free nights, dining experiences and spa treatments. There are four membership tiers with exclusive benefits, such as complimentary breakfast and kid’s meals, late check-out, welcome amenities and Club Lounge access.

  • Where is Shangri-La Sydney located?

    Shangri-La Sydney is located at 176 Cumberland Street in The Rocks, 1.8 km from the centre of Sydney. Circular Quay is the closest landmark to Shangri-La Sydney.

  • When is check-in time and check-out time at Shangri-La Sydney?

    Check-in time is 15:00 and check-out time is 11:00 at Shangri-La Sydney.

  • Does Shangri-La Sydney offer free Wi-Fi?

    Yes, Shangri-La Sydney offers free Wi-Fi.

  • How far is Shangri-La Sydney from the airport?

    Shangri-La Sydney is 9.1 km from Sydney Kingsford Smith. Shangri-La Sydney is 45 km from Western Sydney Intl (Nancy-Bird Walton).

  • Does Shangri-La Sydney have a pool?

    Yes, Shangri-La Sydney has a pool on-site.

  • How does KAYAK find such great Shangri-La Sydney hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Sydney in Sydney and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Sydney and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Sydney.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Four Seasons Hotel Sydney9.1 Excellent (4,673 reviews)0.13 kmOutdoor pool, Fitness centre, Restaurant$392+
3-star hotel
42% cheaperYha Sydney Harbour8.9 Excellent (4,857 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areas$198+
3-star hotel
15% cheaperRendezvous Hotel Sydney The Rocks7.8 Good (4,372 reviews)0.2 kmOutdoor pool, Fitness centre, Room service$290+
3-star hotel
21% cheaperThe Russell Boutique Hotel8.8 Excellent (2,229 reviews)0.21 kmRestaurant, Bar/Lounge, Room service$267+

Cheapest

See cheapest stays in Sydney
3-star hotel
42% cheaperYha Sydney Harbour8.9 Excellent (4,857 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areas$198+
3-star hotel
21% cheaperThe Russell Boutique Hotel8.8 Excellent (2,229 reviews)0.21 kmRestaurant, Bar/Lounge, Room service$267+
3-star hotel
15% cheaperRendezvous Hotel Sydney The Rocks7.8 Good (4,372 reviews)0.2 kmOutdoor pool, Fitness centre, Room service$290+
5-star hotel
3% cheaperSydney Harbour Marriott Hotel at Circular Quay8.7 Excellent (4,179 reviews)0.33 kmIndoor pool, Fitness centre, Restaurant$329+

Most recommended

See most recommended stays in Sydney
5-star hotel
The Langham, Sydney9.2 Excellent (1,269 reviews)0.27 kmIndoor pool, Fitness centre, Restaurant$448+
5-star hotel
Four Seasons Hotel Sydney9.1 Excellent (4,673 reviews)0.13 kmOutdoor pool, Fitness centre, Restaurant$392+
3-star hotel
42% cheaperYha Sydney Harbour8.9 Excellent (4,857 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Wi-Fi available in all areas$198+
3-star hotel
21% cheaperThe Russell Boutique Hotel8.8 Excellent (2,229 reviews)0.21 kmRestaurant, Bar/Lounge, Room service$267+

Good to know

Distance to city centre

Nearest airport

Distance to airport

1.8 km
Sydney Kingsford Smith
9.1 km

More options for your stay in Sydney