They make you buy a visa! Watch out
Pros: Staff on plane where really nice, flight was only an hour late
Cons: Travelled from melbourne- London . When I booked the flight, there was nothing abnormal. But when I get to the airport, I was told I needed a visa as one leg from Ho Chi Minh to hanoi was a domestic flight, and was told at the airport to pay myself for an emergency visa and the airline was not responsible for it! Very unfair!